Canon BJC-S820 Quick Start Manual page 50

S820QSG.book Page 46 Thursday, October 18, 2001 1:41 PM
Troubleshooting
Problem
Printer is not
responding
Printing is slow
46
Possible Cause
Power cable is not Verify that the power cable is securely connected to the
securely connected printer and plugged into a working outlet.
Printer is not turned Verify that the POWER lamp is on and glowing a steady green.
on, or is not ready
If the light is off, press the POWER button. The green light
will blink as the printer is warming up, then go to a steady
(no blink) state when the printer is ready.
If the POWER lamp is blinking green, this indicates that the
printer is warming up or is processing a print job.
If the POWER lamp blinks orange, or green and orange
alternately, see "Handling Error Messages" on page 50.
Computer and/or Reboot the computer and/or reset the printer.
printer needs reset
To reboot the computer, close all open applications, then restart.
To reset the printer, turn it off, then on again.
Printer and computer Reconnect the printer cable to the correct port, with the
cabled together correct cable. See the S820 User's Guide on the Setup
incorrectly Software & User's Guide CD-ROM for more information.
Bad cable Replace the printer cable.
Incorrect printer driver Altering driver settings may improve print speed. For
or settings example, draft mode is faster than normal mode, but the
quality of the print is lower. "Setting Driver Options" on
page 13 for instructions on selecting the optimum print
mode for a print job.
Computer resources You may not have enough memory (RAM) on your computer.
are low; not enough Close any open applications that are not needed for printing.
memory If the problem persists, consider adding more memory to
your computer.
Try This