LG W122HE SC1 Owner's Manual page 20

20
TROUBLESHOOTING
Problem
Water drips
indoors.
Water collects in
base pan.
Air conditioner
turns on and off
rapidly.
Noise when unit is
cooling.
Room too cold.
Can't connect the
LG ThinQ App.
to the air
conditioner.
The air conditioner
is not connecting
to the Wi-Fi.
NOTE
● If you see "CH" in the display, please call 55-5321-1919.
Model Voltage
W122HE SC1 220 V~
Possible Causes & Corrective Action
The air conditioner is not tilted to the outside.
• For proper water disposal, make sure the air conditioner slants slightly
from the cabinet front to the rear.
Moisture removed from air and drains into base pan.
• This is normal for a short period in areas with little humidity; normal for
a longer period in very humid areas.
Dirty air filter - air restricted.
• Clean air filter.
Outside temperature extremely hot.
• Refer to installation instructions or check with installer.
Air movement sound.
• This is normal. If too loud, set to lower FAN Speed.
Window vibration - poor installation.
• Refer to installation instructions or check with installer.
Set temperature too low.
• Increase set temperature.
Air conditioner is turned off.
• Turn the air conditioner on.
Wireless router is turned off.
• Turn the router on.
The Wi-Fi router is too far from the air conditioner.
• Move the router closer to the air conditioner or purchase and install a
Wi-Fi repeater (signal booster).
You do not have permission to use the router or it is incompatible.
• Make sure you are selecting the correct wireless router from the list.
The router must be set to 2.4 GHz.
Frequency
Power
Nor. 1,050 W
60 Hz
Max. 3,500 W
Cooling
Current Power
Nor. 5.0 A Nor. 3,500 W
Max.16.1 A Max. 3,500 W
Heating
Current
Nor.15.3 A
Max.15.3 A