Oki MC363dn Manual page 4

• In Canada and the U.S., call 1-800-654-3282
(1-800-OKI-DATA).
Oki Data Contact Locations
United States
Oki Data Americas, Inc.
8505 Freeport Pkwy, Suite 600
Irving, TX 75063, U.S.A.
Phone: 1-856-235-2600
Fax: 1-856-222-5320
Sales and Service Dealers
Consult the store location where you purchased your
machine, or contact Oki Data for the location of the nearest
Authorized Oki Data Service Dealer.
• Prices and minimum charges may vary.
• Proof of purchase is required for warranty work. Be sure
to retain your purchase documents.
Automated Services for Your Convenience
Quick Referrals
To get quick referrals for a local Sales and Service
Authorized Reseller, including products, parts and
consumable supplies, contact us at any time:
• 1-800-654-3282 (1-800-OKI-DATA)
• https:www.oki.com/us
Your Own Personal Solutions Center
You can easily create your own Personal Solutions Center
providing up-to-the-minute Oki information specifically for
your product, including:
• Product news
• Manuals
• Drivers and utilities
• Safety Data Sheets
• Searchable knowledge base
• and much more!
Just take a few minutes setting it up once, then you
can check your Personal Solutions Center for the latest
information at any time.
Get started today by visiting http://MY.OKIDATA.com.
Canada
Oki Data Americas, Inc.
5800 Hurontario Street, Suite 1020,
Mississauga ON, L5R 4B9, Canada
Phone: 1-905-755-5800
Fax: 1-905-755-5840
Customer Support Representatives
1-800-654-3282 (1-800-OKI-DATA)
Please have the model number and serial number for
your machine handy. Be sure that you are calling from a
telephone close to your machine so you can describe
your problem accurately and follow up on the
suggestions of the Customer Support Representative
right while you are on the phone. Our Customer Support
Representatives are trained on all current OKI products.
They can answer your questions regarding:
• Locations of sales and service dealers
• Installation of your machine
• Usage/normal maintenance of your machine
• Error message interpretation/solutions
• Parts and supplies identification
• Consumer relations
Note: Customer Support Representatives are not trained
to provide assistance with the use of commercial
software packages. Please consult your software
user's manual for times and availability of their
support.
4 - English