Troubleshooting Guide - Cambridge SoundWorks Music Works User Manual

Troubleshooting Guide

Symptom Possible Cause
No sound 1. Speaker system is not connected.
2. Speaker system is not turned on.
3. Headphones are connected.
4. Unit is in STANDBY.
5. Volume Control is in its minimum position.
6. DC power supply is not connected.
Poor radio reception 1. FM antenna is not connected.
2. FM antenna is inadequate for conditions.
3. The station is improperly tuned.
4. The location and direction of antenna is inappropriate.
5. AM reception is poor.
Remote control does not 1. Batteries are incorrectly installed.
function 2. Batteries are weak or dead.
3. There is an obstruction between the remote
4. The remote control is not directly facing the main unit.
5. There is bright sunlight hitting the remote sensor.
CD does not play
1. The disc is inserted upside down.
(Number of tracks and 2. The disc is dirty.
playing time are not 3. The disc is scratched.
displayed) 4. The disc is warped.
5. Moisture has formed inside the CD Deck.
6. The disc is of an incompatible or unsupported format
Some portions of CD do 1. The disc is dirty.
not play 2. The disc is scratched.
and the main unit.
(MP-3CD, CD-RW, Data CD, DVD).
Remedy
1. Check speaker system connections.
2. Check speaker power switch.
3. Remove headphone plug from MusicWorks.
4. Turn on power switch.
5. Increase volume.
6. Check power supply connections.
1. Check FM antenna connection.
2. Connect to outdoor, cable, or amplified antenna system.
3. Tune to correct frequency.
4. Reorient antenna for best reception.
5. Rotate unit for best reception.
1. Check battery polarity.
2. Replace batteries.
3. Remove the obstruction or move unit to a different location.
4. Aim the remote towards the main unit.
5. Face the main unit away from direct sun.
1. Insert disc correctly with label side up.
2. Wipe clean with a soft cloth.
3. Use a new disc.
4. Wait about 20-30 minutes and try again.
5. Use a standard music CD or CD-R.
1. Wipe clean with a soft cloth.
2. Use a new disc.
9