Troubleshooting; Warranty Statement - Briggs & Stratton Murray 2691762-00 Operator's Manual

Troubleshooting

Problem
Engine Will Not Start
Engine Stalls or Stops After
Running
Engine Loses Power
Excessive Vibration
Cutting Grass Improperly
Poor Grass Discharge
For all other issues, see your authorized dealer.

Warranty Statement

BRIGGS & STRATTON WARRANTY POLICY (January 2014)
LIMITED WARRANTY
Briggs & Stratton warrants that, during the warranty period
specified below, it will repair or replace, free of charge, any
part that is defective in material or workmanship or both.
Transportation charges on product submitted for repair or
replacement under this warranty must be borne by purchaser.
This warranty is effective for and is subject to the time periods
and conditions stated below. For warranty service, find the
nearest Authorized Service Dealer in our dealer locator
map at www.murray.com . The purchaser must contact
the Authorized Service Dealer, and then make the product
available to the Authorized Service Dealer for inspection and
testing.
There is no other express warranty. Implied warranties,
including those of merchantability and fitness for a
particular purpose, are limited to the warranty period
listed below, or to the extent permitted by law. Liability
for incidental or consequential damages are excluded
to the extent exclusion is permitted by law. Some states
or countries do not allow limitations on how long an implied
warranty lasts, and some states or countries do not allow
the exclusion or limitation of incidental or consequential
damages, so the above limitation and exclusion may not
apply to you. This warranty gives you specific legal rights and
you may also have other rights which vary from state to state
or country to country.**
WARRANTY PERIOD
14
Probable Cause
1. Fuel tank empty.
2. Spark plug wire disconnected.
1. Blade control is released or is not being held securely
against handle.
2. Fuel tank empty.
3. Engine air pre-cleaner and or air cleaner dirty.
4. Spark plug defective or gap set improperly.
5. Water, debris or stale fuel in fuel system.
1. Engine air pre-cleaner or air cleaner dirty.
2. Spark plug faulty.
3. Water, debris or stale fuel in fuel system.
1. Damaged, out of balance or bent mower blade.
2. Loose blade components.
1. Cutting height too low or high.
2. Forward ground speed too fast.
3. Cutting blade dull or damaged.
1. Forward ground speed too fast.
2. Grass is wet.
3. Excessively worn or damaged blade.
4. Build up of grass clippings and debris under deck.
1. Fill fuel tank with fresh fuel.
2. Place spark plug wire onto spark plug.
1. Blade control should be held securely against handle at
all times during operation of mower.
2. Fill with fuel to proper level.
3. Clean free of all debris.
4. Service spark plug.
5. Drain and clean fuel system.
1. Clean or replace filters.
2. Service spark plug.
3. Drain and clean fuel system.
1. See authorized dealer.
2. See authorized dealer.
1. Adjust cutting height.
2. Adjust to a slower speed.
3. See authorized dealer.
1. Adjust to a slower ground speed.
2. Mow when grass is dry.
3. See authorized dealer.
4. Clean deck.
Item Consumer Use
Equipment
Engine*
Battery (if equipped)
* Applies to Briggs & Stratton engines only. Warranty
coverage of non-Briggs & Stratton engines is provided by
that engine manufacturer. Emissions-related components are
covered by the Emissions Warranty Statement.
** In Australia - Our goods come with guarantees that cannot
be excluded under the Australian Consumer Law. You are
entitled to a replacement or refund for a major failure and
for compensation for any other reasonably foreseeable
loss or damage. You are also entitled to have the goods
repaired or replaced if the goods fail to be of acceptable
quality and the failure does not amount to a major failure. For
warranty service, find the nearest Authorized Service Dealer
in our dealer locator map at BRIGGSandSTRATTON.COM,
or by calling 1300 274 447, or by emailing or writing to
salesenquires@briggsandstratton.com.au, Briggs & Stratton
Australia Pty Ltd, 1 Moorebank Avenue, NSW, Australia,
2170.
The warranty period begins on the date of purchase by the
first retail or commercial consumer. "Consumer use" means
personal residential household use by a retail consumer.
"Commercial use" means all other uses, including use for
commercial, income producing or rental purposes. Once a
product has experienced commercial use, it shall thereafter
be considered as a commercial use product for purposes of
this warranty.
Corrective Action
Commercial Use
36 months 3 months
36 months 3 months
12 months 12 months
www.murray.com