Brother MFC-8440 User Manual

Brother MFC-8440 User Manual

Brother mfc-8440: users guide
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USER 'S GUIDE
MFC-8440
MFC-8840D
Version B

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Summary of Contents for Brother MFC-8440

  • Page 1 USER ’S GUIDE MFC-8440 MFC-8840D Version B...
  • Page 2: Compilation And Publication Notice

    ANALOGUE PSTN LINE FITTED WITH THE APPROPRIATE CONNECTOR. APPROVAL INFORMATION Brother advises that this product may not function correctly in a country other than where it was originally purchased, and does not offer any warranty in the event that this product is used on public telecommunication lines in another country.
  • Page 3: Safety Precautions

    Safety precautions To use the MFC safely Save these instructions for later reference. WARNING There are high voltage electrodes inside the machine. Before you clean the MFC or clear a paper jam, make sure you have unplugged the power cord from the power outlet. After you use the MFC, some internal parts are extremely HOT! To prevent injuries, be careful not to put your fingers in the area shown in the illustration.
  • Page 4 To prevent injuries, be careful not to put your fingers in the area shown in the illustration. ■ When you move the MFC, grasp the side handholds that are under the scanner. Do NOT carry the MFC by holding it at the bottom.
  • Page 5: Choosing A Location

    Choosing a location Place your MFC on a flat, stable surface that is free of vibration and shocks, such as a desk. Put the MFC near a telephone socket and a standard, grounded power outlet. Choose a location where the temperature remains between 10°...
  • Page 6: Quick Reference Guide

    Quick Reference Guide Sending faxes Automatic Transmission If it is not illuminated in green, press Place the document face up in the ADF, or face down on the scanner glass. Enter the fax number using One-Touch, Speed-Dial, Search or the dial pad. Start Press If you are using the scanner...
  • Page 7 Storing Speed-Dial numbers Menu Press Enter a three-digit Speed-Dial number, and then press Enter a number (up to 20 digits), and then press Enter a name (up to 15 characters or leave it blank), and then press Stop/Exit Press Dialling operations One-Touch Dialling / Speed-Dialling If it is not illuminated in...
  • Page 8: Table Of Contents

    (For MFC-8840D) ... 2-11 On-screen programming ... 3-1 User-friendly programming ... 3-1 Menu table... 3-1 Memory Storage ... 3-1 Navigation keys ... 3-2 an external TAD ... 1-17 manual feed tray (For MFC-8440)... 2-7 tray (MP tray) (For MFC-8840D) ... 2-9...
  • Page 9 Getting started ... 4-1 Initial Setup ... 4-1 Setting the Date and Time ... 4-1 Setting the Station ID... 4-2 Entering text ... 4-3 Inserting spaces ... 4-3 Making corrections ... 4-4 Repeating letters ... 4-4 Special characters and symbols ... 4-4 General Setup...
  • Page 10 Viewing Caller ID List ... 5-17 Printing Caller ID List... 5-17 Telephone Service for New Zealand ... 5-18 FaxAbility ... 5-18 How Will the Fax Machine Treat All Other Numbers?... 5-18 What is the Advantage of Using the FaxAbility Function?... 5-18 How Does FaxAbility Work? ...
  • Page 11 Setup Send ... 6-1 How to Fax... 6-1 Enter Fax mode ... 6-1 Faxing from the automatic document feeder (ADF)... 6-1 Faxing from the ADF ... 6-2 Faxing from the scanner glass... 6-3 Faxing legal size documents from the scanner glass ... 6-5 Out of Memory message ...
  • Page 12 Auto Dial numbers and dialling options ... 7-1 Storing numbers for easy dialling ... 7-1 Storing One-Touch Dial numbers ... 7-1 Storing Speed-Dial numbers ... 7-3 Changing One-Touch and Speed-Dial numbers ... 7-4 Setting up Groups for Broadcasting ... 7-5 Dialling options ...
  • Page 13 Enlarge/Reduce ...10-7 Quality (type of document)... 10-9 Sorting copies using the ADF ... 10-9 Contrast ... 10-10 Tray Select... 10-11 Duplex/N in 1 ... 10-12 Duplex/N in 1 copy... 10-14 N in 1 copy... 10-14 Poster ... 10-16 Duplex (1 in 1) (For MFC-8840D)...10-17 Duplex (2 in 1) and Duplex (4 in 1) Changing the default copy settings...
  • Page 14 Paper jams ... 12-6 Paper is jammed in the duplex tray (For MFC-8840D) ... 12-10 If you are having difficulty with your MFC... 12-12 Improving the print quality ... 12-17 Packing and shipping the MFC... 12-21 Routine maintenance... 12-24 Cleaning the scanner... 12-24 Cleaning the printer ...
  • Page 15 Optional External Wireless Print/Scan Server (NC-2200w) ... S-9 Index ... I-1 Remote Retrieval Access card ... R-1...
  • Page 16: Introduction

    Introduction Using this Guide Thank you for buying a Brother Multi-Function Center (MFC). Your MFC-8440, MFC-8840D is simple to use, with LCD screen instructions to guide you through programming it. You can make the most of your MFC by taking a few minutes to read this Guide.
  • Page 17: Mfc Part Names And Operations

    5 Automatic Document Feeder (ADF) 4 Control Panel 3 Face-down Output Tray Support Flap with Extension 2 Front Cover Release Button 1 (MFC-8440) Manual Feed Tray (MFC-8840D) Multi-purpose Tray (MP Tray) No. Name (MFC-8440) Manual Feed Tray (MFC-8840D) Multi-purpose Tray...
  • Page 18: Back View

    ■ Back view 15 Face-up Output Tray (Back Output Tray) 14 AC Power Connector 13 Duplex Tray (MFC-8840D) 12 Paper Adjustment Lever for Duplex Printing (MFC-8840D) No. Name Paper Adjustment Lever for Duplex Printing (MFC-8840D) Duplex Tray (MFC-8840D) AC Power Connector Face-up Output Tray (Back Output Tray) ADF Cover...
  • Page 19 ■ Inside view (Document cover open) 24 Document Cover 23 Scanner Lock Lever 22 Glass Strip 21 Document Guidelines No. Name Document Guidelines Glass Strip Scanner Lock Lever Document Cover White Film Scanner Glass 1 - 4 INTRODUCTION Description Use to center the document on the scanner glass. This is used to scan documents when using the ADF.
  • Page 20: Control Panel Overview

    Control panel overview MFC-8440 and MFC-8840D have similar control panel keys. INTRODUCTION 1 - 5...
  • Page 21 Shift To access memory locations 21 through 40 in the One-Touch keys hold down the Shift key. One-Touch keys These 20 keys give you instant access to 40 previously stored dial numbers. Print keys: Secure Lets you print out data saved in memory by entering your four-digit password.
  • Page 22 Fax and telephone keys: Hook This key is used to have a telephone conversation having picked up the external handset in F/T pseudo-ringing etc. Also, use this key to gain access to an outside line and/or to recall the operator or transfer a call to another extension when it is connected to a PABX.
  • Page 23 Sort Lets you sort multiple copies using the ADF. N in 1 (For MFC-8440) N in 1 lets you copy 2 or 4 pages onto one page. Duplex/N in 1 (For MFC-8840D) You can choose Duplex to copy on both sides of the paper or N in 1 to copy 2 or 4 pages onto one page.
  • Page 24 Dial Pad Use these keys to dial telephone and fax numbers and as a keyboard for entering information into the MFC. The # key lets you temporarily switch the dialling mode during a telephone call from Pulse to Tone. Stop/Exit Stops a fax, copy and scan operation or exits from the menu.
  • Page 25: Status Led Indications

    Status LED indications Status LED (Light Emitting Diode) will flash and change color depending on the MFC status. The LED indications shown in the table below are used in the illustrations in this chapter. Green Green MFC status Sleep Mode Warming Up Green Ready...
  • Page 26 If you cannot clear the error and see the same service call indication after turning the MFC back on, call your dealer or Brother authorized service center. The cover is open. Close the cover. (See Error messages on page 12-1.) Replace the toner cartridge with a new one.
  • Page 27: About Fax Machines

    About fax machines Fax tones and handshake When someone is sending a fax, the MFC sends fax calling tones (CNG tones). These are quiet, intermittent beeps every 4-seconds. You’ll hear them after you dial and press for about 60 seconds after dialling. During that time, the sending machine must begin the “handshake”, or connection, with the receiving machine.
  • Page 28: Ecm (Error Correction Mode)

    ECM (Error Correction Mode) The Error Correction Mode (ECM) is a way for the MFC to check a fax transmission while it is in progress. If the MFC detects errors during fax transmission, it resends the pages of the fax that had an error.
  • Page 29: Connecting The Mfc

    Connecting the MFC Connecting an external telephone Although your MFC does not have a handset, you can connect a separate telephone (or telephone answering device) directly to your MFC as shown in the diagram below. (Example for Australia) Whenever this phone (or an external or extension Telephone) is in use, the LCD shows Telephone .
  • Page 30: Connecting An External Telephone Answering Device (Tad)

    Connecting an external telephone answering device (TAD) Sequence You may choose to connect an answering device. However, when you have an external TAD on the same telephone line as the MFC, the TAD answers all calls and the MFC “listens” for fax calling (CNG) tones.
  • Page 31: Connections

    Do not connect a TAD elsewhere on the same phone line. (Example for Australia) Connections Plug the telephone line cord from the wall socket into the back of the MFC, in the socket labeled LINE. Plug the telephone line cord from your external TAD into the correct socket on the machine.
  • Page 32: Recording Outgoing Message (Ogm) On An External Tad

    Recording outgoing message (OGM) on an external TAD Timing is important in recording this message. The message sets up the ways to handle both manual and automatic fax reception. Record 5 seconds of silence at the beginning of your message. (This allows your MFC time to listen for the fax CNG tones of automatic transmissions before they stop.) Limit your speaking to 20 seconds.
  • Page 33: Paper

    Use neutral paper. Do not use acidic or alkaline paper. ■ Use long-grain paper. ■ Use paper with a moisture content of approximately 5%. 2 - 1 PAPER Model name MFC-8440 and MFC-8840D MFC-8440 MFC-8840D Option for MFC-8440 and MFC-8840D...
  • Page 34: Choosing Acceptable Paper

    Do not use ink jet paper. It may cause a paper jam and damage your MFC. The output quality depends on the paper type and paper brand. Visit us at http://solutions.brother.com and check the latest recommendations for paper that can be used with the MFC-8440 and MFC-8840D.
  • Page 35: Paper Capacity Of The Paper Trays

    Width: 69.8 to 220 mm (MP tray) Height: 116 to 406.4 mm (MFC-8840D) Manual feed tray Width: 69.8 to 220 mm (MFC-8440) Height: 116 to 406.4 mm Paper tray (Tray #1) A4, Letter, Legal, B5 (ISO), B5 (JIS), Executive, A5, A6, B6 (ISO)
  • Page 36: Paper Specifications For Each Paper Tray

    Lower Tray *1 Up to 3 envelopes *2 Up to 10 sheets When printing transparencies, remove each one from the face-down output tray after it exits the MFC. MFC-8440 Plain paper, Bond paper, Recycled paper, Envelope, Labels, and Transparency Plain paper, Recycled paper, and Transparency*...
  • Page 37: How To Load Paper

    How to load paper To load paper or other media in the paper tray Pull the paper tray completely out of the MFC. While pressing the paper guide release lever, slide the adjusters to fit the paper size. Check that the guides are firmly in the slots. For Legal size paper, press the universal guide release button and pull out the back of the paper tray.
  • Page 38 Fan the stack of paper well to avoid paper jams and misfeeds. Put paper in the paper tray. Check that the paper is flat in the tray, below the maximum paper mark, and that the paper guide is flush against the paper stack.
  • Page 39: To Load Paper Or Other Media In The Manual Feed Tray (For Mfc-8440)

    To load paper or other media in the manual feed tray (For MFC-8440) When printing envelopes and labels you should only use the manual feed tray. Open the manual feed tray. Slide the paper guides to fit the paper size.
  • Page 40 When you put paper in the manual feed, please remember the following: ■ The side to be printed on must be face up. ■ Put the leading edge (top of the paper) in first and push it gently into the tray. ■...
  • Page 41: To Load Paper Or Other Media In The Multi-Purpose Tray (Mp Tray) (For Mfc-8840D)

    To load paper or other media in the multi-purpose tray (MP tray) (For MFC-8840D) When printing envelopes and labels you should only use the multi-purpose tray. Open the MP tray and lower it gently. Pull out and unfold the MP tray support flap. MP tray support flap 2 - 9 PAPER...
  • Page 42 When loading paper in the MP tray, make sure it touches the back of the tray. ■ Make sure that the paper is straight and in the proper position on the MP tray. If it is not, the paper may not be fed properly, resulting in a skewed printout or a paper jam.
  • Page 43: To Use Automatic Duplexing For Fax, Copy And Print Operations (For Mfc-8840D)

    To use Automatic Duplexing for fax, copy and print operations (For MFC-8840D) If you want to print on both sides of the paper using the Duplex feature for fax, copy or print, you will need to set the Paper Adjustment Lever to the size of paper you are using. This feature is available for A4, Letter or Legal size paper.
  • Page 44: On-Screen Programming

    On-screen programming User-friendly programming Your MFC is designed to be easy to use with LCD on-screen programming using the navigation keys. User-friendly programming helps you take full advantage of all the menu selections your MFC has to offer. Since your programming is done on the LCD, we have created step-by-step on-screen instructions to help you program your MFC.
  • Page 45: Navigation Keys

    Navigation keys You can access the menu mode by pressing When you enter the menu, the LCD scrolls. Press for General Setup menu —OR— Press for Fax menu —OR— Press for Copy menu —OR— Press for Printer menu —OR— Press for Print Reports menu —OR—...
  • Page 46 The LCD will then show the next menu level. Press to scroll to your next menu selection. Press When you finish setting an option, the LCD shows Accepted . to scroll backward if you passed your choices or want to save keystrokes. The current setting is always the option with “...
  • Page 47 30 Sec 1 Min 2 Mins 5 Mins 1.MP Tray Thin (MFC-8840D) Plain Thick Thicker Transparency 2.Tray #1 Thin (For Plain MFC-8440, this Thick menu doesn’t Thicker appear.) Transparency 3.Tray #2 Thin (option) Plain Thick Thicker Transparency 1.Tray #1 (This menu...
  • Page 48 Press the Menu numbers. (ex. Press 1, 1 for Mode Timer) — — to select Main Menu Submenu 1.General 3.Paper Size Setup (Continued) (Continued) 4.Volume 5.Auto Daylight 6.Ecology The factory settings are shown in Bold with . to select Menu Options Selections 2.Tray #2...
  • Page 49 (ex. Press 1, 1 for Mode Timer) — — to select Main Menu Submenu 1.General 7.Tray Use: Setup Copy (Continued) (For MFC-8440, this menu doesn't appear.) (If you have optional tray #2, see page 3-17.) 8.Tray Use: (This setting only appears if you have the...
  • Page 50 Press the Menu numbers. (ex. Press 1, 1 for Mode Timer) — — to select Main Menu Submenu 2.Fax 1.Setup Receive (Continued) (In Fax mode only) (Continued) The factory settings are shown in Bold with . to select Menu Options Selections 3.Fax Detect 4.Remote...
  • Page 51 Press the Menu numbers. (ex. Press 1, 1 for Mode Timer) — — to select Main Menu Submenu 2.Fax 2.Setup Send (Continued) (In Fax mode only) The factory settings are shown in Bold with . 3 - 8 ON-SCREEN PROGRAMMING to select Menu Options...
  • Page 52 Press the Menu numbers. (ex. Press 1, 1 for Mode Timer) — — to select Main Menu Submenu 2.Fax 2.Setup Send (Continued) (In Fax mode only) (Continued) 3.Set Quick-Dial 4.Report Setting The factory settings are shown in Bold with . to select Menu Options...
  • Page 53 Press the Menu numbers. (ex. Press 1, 1 for Mode Timer) — — to select Main Menu Submenu 2.Fax 5.Remote Fax (Continued) 6.Remaining Jobs 0.Miscellaneous The factory settings are shown in Bold with . 3 - 10 ON-SCREEN PROGRAMMING to select Menu Options Selections...
  • Page 54 Press the Menu numbers. (ex. Press 1, 1 for Mode Timer) — — to select Main Menu Submenu 2.Fax 0.Miscellaneous (Continued) (Continued) 3.Copy 1.Quality 2.Contrast 4.Printer 1.Emulation 2.Print Options 3.Reset Printer 5.Print 1.Help List Reports 2.Quick-Dial 3.Journal 4.XMIT Verify 5.System Setup 6.Order Form The factory settings are shown in Bold with .
  • Page 55 Press the Menu numbers. (ex. Press 1, 1 for Mode Timer) — — to select Main Menu Submenu 0.Initial 1.Receive Setup Mode 2.Date/Time 3.Station ID 4.Tone/Pulse (Except for New Zealand) The factory settings are shown in Bold with . 3 - 12 ON-SCREEN PROGRAMMING to select Menu Options...
  • Page 56 Press the Menu numbers. (ex. Press 1, 1 for Mode Timer) — — to select If you installed optional LAN board (NC-9100h), the LCD shows the following LAN menu. Main Menu Submenu 6.LAN 1.Setup TCP/IP (option) The factory settings are shown in Bold with . to select Menu Options...
  • Page 57 Press the Menu numbers. (ex. Press 1, 1 for Mode Timer) — — to select Main Menu Submenu 6.LAN 1.Setup TCP/IP (option) (Continued) (Continued) 2.Setup Internet 3.Setup Mail The factory settings are shown in Bold with . 3 - 14 ON-SCREEN PROGRAMMING to select Menu Options...
  • Page 58 Press the Menu numbers. (ex. Press 1, 1 for Mode Timer) — — to select Main Menu Submenu 6.LAN 3.Setup Mail (option) (Continued) (Continued) 4.Setup Mail 5.Setup Relay The factory settings are shown in Bold with . to select Menu Options Selections 3.Header...
  • Page 59 Press the Menu numbers. (ex. Press 1, 1 for Mode Timer) — — to select Main Menu Submenu 6.LAN 6.Setup Misc. (option) (Continued) 7.Scan to E-Mail The factory settings are shown in Bold with . 3 - 16 ON-SCREEN PROGRAMMING to select Menu Options...
  • Page 60: Menu Options

    If you have the optional paper tray, the LCD displays these Menu options. ( (For MFC-8440 with the optional paper tray #2) Main Menu Submenu 1.General 7.Tray Use: Setup Copy 8.Tray Use: (For MFC-8840D with the optional paper tray #2)
  • Page 61: Getting Started

    Getting started Initial Setup Setting the Date and Time Your MFC displays the date and time and if you set up the Station ID it prints on every fax you send. If there is a power failure, you may have to reset the date and time. All other settings will not be affected. Menu Press Enter the last two digits of the year.
  • Page 62: Setting The Station Id

    Setting the Station ID You should store your name or company name and fax number and telephone number to be printed on all fax pages that you send. It is important that you enter the fax and telephone numbers in the internationally standardised format, i.e.
  • Page 63: Entering Text

    Use the dial pad to enter your name (up to 20 characters). Press Stop/Exit Press The LCD will show the date and time. If the Station ID has already been programmed, the LCD will ask you to press to make a change or Entering text When you are setting certain functions, such as the Station ID, you may need to type text into the MFC.
  • Page 64: Making Corrections

    Making corrections If you entered a letter incorrectly and want to change it, press move the cursor under the incorrect character. Then press Clear/Back . The letter above the cursor will be deleted. Re-enter the correct character. Repeating letters If you need to enter a character that is on the same key as the previous character, press you press the key again.
  • Page 65: General Setup

    General Setup Setting the Mode Timer The MFC has three temporary mode keys on the control panel: Fax, Copy and Scan. You can change the number of seconds or minutes the MFC takes after the last Copy or Scan operation before it returns to Fax mode.
  • Page 66: Setting The Paper Type

    Setting the Paper Type To get the best print quality, set the MFC for the type of paper you are using. For MFC-8440 Menu Press —OR— If you have the optional paper tray, Menu press paper type for Tray #1 or to set the paper type for Tray #2 .
  • Page 67: Setting The Paper Size

    Setting the Paper Size You can use eight sizes of paper for printing copies: A4, letter, legal, executive, A5, A6, B5 and B6 and three sizes of paper for printing faxes: A4, letter and legal. When you change the size of paper in the MFC, you will need to change the setting for Paper Size at the same time so your MFC can fit an incoming fax or reduced copy on the page.
  • Page 68: Setting The Ring Volume

    Setting the Ring Volume You can adjust the ring volume when your MFC is idle (not being used). You can turn the ring Off or you can select the ring volume level. Menu Press Press ( Low , Med , High or Off ). Press Stop/Exit Press...
  • Page 69: Setting The Speaker Volume

    Setting the Speaker Volume You can adjust the MFC’s one-way speaker volume. Menu Press Press ( Low , Med , High or Off ). Press Stop/Exit Press Turning on Automatic Daylight Savings Time You can set the MFC to change automatically for Daylight Savings Time.
  • Page 70: Sleep Time

    Sleep Time Setting the Sleep Time reduces power consumption by turning off the fuser inside the MFC, while it is idle. You can choose how long the MFC is idle (from 00 to 99 minutes) before it goes into sleep mode.
  • Page 71: Power Save

    Power Save Setting Power Save mode reduces power consumption. If Power Save Mode is switched On , when the MFC is idle and the scanner lamp is turned off, it drops into power save mode in approx. 10 minutes automatically. In the Power Save Mode, you cannot use the fax detect function or remote activation.
  • Page 72: Setting The Tray Use For Copy Mode

    Setting the Tray Use for Copy mode If your MFC is a MFC-8440 without the optional tray #2, you can skip this setting. MFC-8440 The default setting of Auto allows * Tray #2 when paper is out in Tray #1 or * document will fit best on the paper in Tray #2.
  • Page 73: Setting The Tray Use For Fax Mode

    Auto Reduction. (See Printing a reduced incoming fax (Auto Reduction) on page 5-5.) Setting the LCD Contrast You can change the contrast to help the LCD look lighter or darker. (MFC-8440) Press (MFC-8840D) Press —OR— If you have the optional tray #2,...
  • Page 74: Initial Setup Depending On Your Country

    Initial Setup depending on Your Country Setting Tone or Pulse dialling mode (Except for New Zealand) Your machine comes set for Tone dialling service (multi-frequency). If you have Pulse dialling service (rotary), you need to change the dialling mode. Menu Press Press Pulse (or Tone ).
  • Page 75: Setup Receive

    Setup Receive Basic receiving operations Choosing the Receive Mode There are four different Receive Modes for your MFC. You can choose the mode that best suits your needs. How it works The MFC automatically Fax Only answers every call as a (automatic receive) fax.
  • Page 76: To Select Or Change Your Receive Mode

    To select or change your Receive Mode Menu Press Press Fax Only , Fax/Tel , External TAD or Manual . Press Stop/Exit Press If you are changing the Receive Mode while in another operation, the LCD will return to that operation. 01/03/2005 18:15 External TAD Dial &...
  • Page 77: Setting The F/T Ring Time (Fax/Tel Mode Only)

    Setting the F/T Ring Time (Fax/Tel mode only) If you set the Receive Mode to Fax/Tel, you’ll need to decide how long the MFC will signal you with its special pseudo/double-ring when you have a voice call. (If it’s a fax call, the MFC prints the fax.) This pseudo/double-ring happens after the initial ringing from the phone company.
  • Page 78: Fax Detect

    Fax Detect When you use this feature, you don’t have to press Remote Activation Code answer a fax call. Selecting On allows the MFC to receive fax calls automatically, even if you lift the handset of an extension or external phone.
  • Page 79: Printing A Reduced Incoming Fax (Auto Reduction)

    Printing a reduced incoming fax (Auto Reduction) If you choose On , the MFC automatically reduces an incoming fax to fit on one page of letter, legal or A4 size paper, regardless of the paper size of the document. The MFC calculates the reduction ratio by using the page size of the document and your Paper Size setting Menu If it is not illuminated in green, press...
  • Page 80: Reception Into Memory

    Reception into memory As soon as the paper tray becomes empty during fax reception, the screen will display Check Paper ; please put some paper in the paper tray. (See Quick Setup Guide.) If the Memory Receive switch is ON at this time… The current fax reception will continue, with the remaining pages being stored in memory, if it is available.
  • Page 81: Printing A Fax From The Memory

    Printing a fax from the memory If you set Fax Storage to ON for Remote Retrieval, you can still print a fax from the memory when you are at your MFC. (See Setting Fax Storage on page 8-2.) Menu Press Start Press After printing has finished,...
  • Page 82: Advanced Receiving Operations

    Advanced receiving operations Operation from extension telephones If you answer a fax call on an extension telephone, or an external telephone into the correct socket on the machine, you can make your MFC take the call by using the Remote Activation Code. When you press the Remote Activation Code MFC starts to receive a fax.
  • Page 83: Using A Cordless External Handset

    Using a cordless external handset If your cordless telephone is connected to the correct socket on the MFC and you typically carry the cordless handset elsewhere, it is easier to answer calls during the Ring Delay. If you let the MFC answer first, you will have to go to the MFC so you can press to transfer the call to the cordless handset.
  • Page 84: Polling

    Secure Polling is a way to keep your documents and others from falling into the wrong hands while the machine is set up for polling. You can use Secure Polling only with another Brother fax machine. Anyone who polls to receive a fax must enter the polling secure code.
  • Page 85: Setup For Polling Receive With Secure Code

    Menu Press Press Secure . Press Enter a four-digit secure code. This is the same as the security code of the fax machine you are polling. Press Enter the fax number you are polling. Start Press Setup Delayed Polling Receive You can set the MFC to begin Polling Receive at a later time.
  • Page 86: Sequential Polling

    Sequential Polling The MFC can request documents from several fax units in a single operation. You just specify several destinations in Step 4. Afterward, a Sequential Polling Report will be printed. If it is not illuminated in green, press Menu Press Press Press...
  • Page 87: Setting Duplex Printing For Fax Mode (For Mfc-8840D)

    Setting Duplex printing for Fax mode (For MFC-8840D) If you set Duplex to On for fax receive, the MFC prints received faxes on both sides of the paper. You can use three sizes of paper for this function - letter, legal and If it is not illuminated in green, press Menu Press...
  • Page 88: Telephone Service For Australia

    Distinctive Ring is set to on. Flowchart Sequence of Incoming call (either Voice or Fax) All extension phones ring, fax machine is silent. Registered Duet (Fax) Number Fax machine automatically receives and prints fax message without ringing.
  • Page 89: Set The Distinctive Ringing To On

    Set the Distinctive Ringing to ON Menu Press displays the current setting of this feature. Press Off ). Press Stop/Exit Press Caller ID (Caller IDentification) Caller ID is a telephone service that allows the subscriber to see a display of the caller’s phone number or name as the telephone rings. It is a fast way to screen your calls.
  • Page 90: How Does The Caller Id Work

    How Does the Caller ID Work? The Caller ID Appears on the Display When Your Telephone Rings As your telephone rings, the display shows you the caller’s phone number or name. Once you pick up the handset, the caller’s ID disappears.
  • Page 91: Viewing Caller Id List

    Viewing Caller ID List Caller ID memory stores information for up to thirty calls; when the thirty-first call comes in, information about the first call is erased. You can scroll through Caller ID information to review those calls made to your MFC.
  • Page 92: Telephone Service For New Zealand

    Using FaxAbility is the most efficient way to receive both fax and telephone calls on the same line. It is much easier for your callers who dial manually. The fax machine will answer with receiving tones so they will not have to press an activation code. And the people who call to talk on your main number will not have to talk to your fax machine.
  • Page 93: How Does Faxability Work

    When FaxAbility is On , you will not hear the first ring of all incoming calls on the fax machine. Extension phones will ring as usual. If the fax machine recognizes the ring pattern, all ringing will stop and the fax machine will answer and automatically receive the fax message.
  • Page 94: How To Turn Faxability Off Or On

    How to Turn FaxAbility OFF or ON The FaxAbility function is designed to accommodate the FaxAbility service provided by Telecom. To change the setting, repeat Steps 1-3; Step 2 is where you can select either On or Off . Call Waiting beeps caused by incoming calls on your main number can affect fax transmissions.
  • Page 95: Caller Id (Caller Identification)

    Caller ID (Caller IDentification) Caller ID is a telephone service that allows the subscriber to see a display of the caller’s phone number as the telephone rings. It is a fast way to screen your calls. You can respond quickly to calls you missed, because Caller IDs are received and stored in your MFC memory.
  • Page 96: Viewing Caller Id List

    Viewing Caller ID List Caller ID memory stores information for up to thirty calls; when the thirty-first call comes in, information about the first call is erased. You can scroll through Caller ID information to review those calls made to your MFC.
  • Page 97: Telephone Service For Some Countries

    Telephone Service for Some Countries Distinctive Ringing (For Singapore and Hong Kong) This MFC feature lets you use the Distinctive Ringing subscriber service offered by some telephone companies, which allows you to have several telephone numbers on one phone line. Each phone number has its own Distinctive Ringing pattern, so you’ll know which phone number is ringing.
  • Page 98: Caller Id (For Singapore And Hong Kong)

    Caller ID (For Singapore and Hong Kong) The Caller ID feature of this MFC lets you use the Caller ID subscriber service offered by many local phone companies. This service provides you, by means of the screen display, the telephone number (or name) of your caller as the line rings.
  • Page 99: Viewing Caller Id List

    Viewing Caller ID List Caller ID memory stores information for up to thirty calls; when the thirty-first call comes in, information about the first call is erased. You can scroll through Caller ID information to review those calls made to your MFC.
  • Page 100: Setup Send

    Setup Send How to Fax You can send faxes from the ADF (Automatic Document Feeder) or from the scanner glass. Enter Fax mode Before sending faxes, make sure green. If not, press setting is Fax. Faxing from the automatic document feeder (ADF) The ADF can hold up to 50 pages and feeds each sheet individually.
  • Page 101: Faxing From The Adf

    Faxing from the ADF If it is not illuminated in green, press ). Pull out the ADF Document Support Extension. Unfold the ADF Document Output Support Flap. Fan the pages well and stagger them at an angle. Make sure you put the documents face up, top edge first in the ADF until you feel them touch the feed roller.
  • Page 102: Faxing From The Scanner Glass

    Faxing from the scanner glass You can use the scanner glass to fax pages of a book or one page at a time. The documents can be up to letter, A4 or legal size (216 mm to 356 mm). To cancel, press If it is not illuminated in green, press document cover.
  • Page 103 To send a single page, press Start press again).The MFC starts sending the document. —OR— To send more than one page, press and go to Step 6. Place the next page on the scanner glass. Press The MFC starts scanning. (Repeat Steps 5 and 6 for each additional page.) ■...
  • Page 104: Faxing Legal Size Documents From The Scanner Glass

    Faxing legal size documents from the scanner glass When documents are legal size, you need to set the size to Legal . If you do not, the bottom portion of the faxes will be missing. If it is not illuminated in green, press Menu Press Press...
  • Page 105: Automatic Transmission

    Automatic transmission This is the easiest way to send a fax. If it is not illuminated in green, press document face up in the ADF, or face down on the scanner glass. Enter the fax number using the dial pad, One-Touch, Speed-Dial or Search.
  • Page 106: Basic Sending Operations

    Basic sending operations Sending faxes using multiple settings When you send a fax you can choose any combination of these settings: cover page, contrast, resolution, overseas mode, delayed fax timer, polling transmission or real time transmission. If it is not illuminated in green, press After each setting is accepted, the LCD will ask if you want to enter more settings:...
  • Page 107: Contrast

    Contrast If your document is very light or very dark, you may want to set the contrast. Use Light to make the fax darker. Use Dark to make the fax lighter. If it is not illuminated in green, press document face up in the ADF, or face down on the scanner glass.
  • Page 108: Fax Resolution

    Fax Resolution When you have a document in the ADF or on the scanner glass you Resolution can use the this fax only). If it is not illuminated in green, press Resolution Press repeatedly until the LCD shows the setting you want.
  • Page 109: Dual Access

    Dual Access You can dial a number, and begin scanning the fax into memory— even when the MFC is receiving, sending or printing a fax from memory. The LCD shows the new job number. If you get a Out of Memory message while scanning the first page of a fax, press Out of Memory message while scanning a subsequent page, Start...
  • Page 110: Real Time Transmission

    Real Time Transmission When you are sending a fax, the MFC will scan the documents into the memory before sending. Then, as soon as the phone line is free, the MFC will start dialling and sending. If the memory becomes full, the MFC will send the document in real time (even if Real Time TX is set to Off ).
  • Page 111: Checking Job Status

    Canceling a job while scanning the document You can cancel a job while you are scanning it into memory by Stop/Exit pressing 6 - 12 SETUP SEND 26.Remaining Jobs ▲ ▼ Select #001 12:34 BROTHER #002 15:00 BIC #003 17:30 ABCDEFG ▲▼ & Set...
  • Page 112: Canceling A Scheduled Job

    —OR— Press to exit without canceling. To cancel another job go to Step 2. Stop/Exit Press 26.Remaining Jobs ▲ ▼ Select #001 12:34 BROTHER #002 15:00 BIC #003 17:30 ABCDEFG ▲▼ & Set SETUP SEND 6 - 13...
  • Page 113: Advanced Sending Operations

    Advanced sending operations Composing the electronic Cover Page The Cover Page is created at the receiving machine. Your Cover Page includes the name stored in the One-Touch or Speed-Dial memory. If you’re dialling manually, the name is left blank. The Cover Page shows your Station ID and the number of pages you’re sending.
  • Page 114: Composing Your Own Comments

    Composing your own comments You can set up two comments of your own. If it is not illuminated in green, press Menu Press Press 6 for your own comment. Press Use the dial pad to enter your customized comment. Press (See Entering text on page 4-3.) Press if you want to choose more settings and the LCD will...
  • Page 115: Send A Cover Page For All Faxes

    Enter two digits to show the number of pages you are sending. Press (For example, press number of pages blank. If you make a mistake, press up and re-enter the number of pages.) Press if you want to choose more settings and the LCD will return to the Setup Send menu.
  • Page 116: Using A Printed Cover Page

    Using a printed cover page If you prefer to use a printed cover page that you can write on, you can print the sample page and attach it to your fax. If it is not illuminated in green, press Menu Press Press Print Sample .
  • Page 117 ■ If the memory is full, press than one page has been scanned, press portion that is in the memory. If it is not illuminated in green, press document face up in the ADF, or face down on the scanner glass.
  • Page 118: Overseas Mode

    Overseas Mode If you are having difficulty sending a fax overseas due to possible interference on the phone line, we recommend that you turn on the Overseas Mode. After you send a fax using this feature, the feature will turn itself off. If it is not illuminated in green, press document face up in the ADF, or face down on the scanner glass.
  • Page 119: Delayed Fax

    Delayed Fax During the day you can store up to 50 faxes in the memory to be sent within 24 hours. These faxes will be sent at the time of day you enter in Step 3. Press to accept it, or enter another time for the faxes to be sent.
  • Page 120: Delayed Batch Transmission

    Setup for Polled Transmit (Standard) Polled Transmit is when you set up the machine to wait with a document so another fax machine can retrieve it. If it is not illuminated in green, press document face up in the ADF, or face down on the scanner glass.
  • Page 121: Setup For Polled Transmit With Secure Code

    8 for each additional page.) The document will be stored and can be retrieved from any other fax machine until you delete the fax in memory by using the Canceling a Job function. (See Canceling a scheduled job on page 6-13.)
  • Page 122: Memory Security

    Press The MFC starts scanning and returns to Step 8. (Repeat Step 8 and 9 for each additional page.) You can use Secure Polling only with another Brother fax machine. Memory Security Memory Security lets you prevent unauthorized access to the MFC.
  • Page 123: Setting Up The Password

    If you forget the Memory Security password, please call your Brother dealer for service. Security password is very import for operation. If you lost, a reset procedure must be done by Brother with service charge. Menu Press Enter a 4-digit number for the password.
  • Page 124: Auto Dial Numbers And Dialling Options

    Auto Dial numbers and dialling options Storing numbers for easy dialling You can set up your MFC to do three types of easy dialling: One-Touch, Speed-Dial and Groups for Broadcasting faxes. If you lose electrical power, the auto dial numbers that are in the memory will not be lost.
  • Page 125 Enter a number (up to 20 digits). Press ■ If you want to enter a pause in the dialling sequence (for example, to access an outside line), press as you are entering the digits. Each key press of pause when the number is dialed, and a dash appears on the screen.
  • Page 126: Storing Speed-Dial Numbers

    Storing Speed-Dial numbers You can store Speed-Dial numbers, so that when you dial you will only have to press a few keys ( three-digit number, and numbers. Menu Press Use the dial pad to enter a three-digit Speed-Dial number (001-300). (For example, press Press If you have not installed the optional LAN board (NC-9100h), go...
  • Page 127: Changing One-Touch And Speed-Dial Numbers

    Changing One-Touch and Speed-Dial numbers If you try to store a One-Touch or Speed-Dial number where a number has already been stored, the LCD will show the name that has been stored there (or number) and will ask you to do one of the following: Press to change the stored...
  • Page 128: Setting Up Groups For Broadcasting

    Setting up Groups for Broadcasting Groups, which can be stored on a One-Touch key or a Speed-Dial location, allow you to send the same fax message to many fax numbers by pressing only a One-Touch key and Search/Speed Dial First, you'll need to store each fax number as a One-Touch or Speed-Dial number.
  • Page 129 To include One-Touch or Speed-Dial numbers in the Group, enter them as if you were dialling. For example, for One-Touch key For Speed-Dial location 009, press press on the dial pad. The LCD shows Press to accept the numbers for this Group. Use the dial pad and the chart on page 4-3 to enter a name for the Group.
  • Page 130: Dialling Options

    Dialling options When you dial using an auto dial number, the LCD shows the name and fax number you’ve stored. Search You can search for names you have stored in the One-Touch and Speed-Dial memory. (See Storing One-Touch Dial numbers on page 7-1 and Storing Speed-Dial numbers on page 7-3.) If it is not illuminated in green, press document face up in the ADF, or face down on the scanner...
  • Page 131: Speed-Dialling

    Speed-Dialling If it is not illuminated in green, press document face up in the ADF, or face down on the scanner glass. Search/Speed Dial Press Speed-Dial number. (See Storing Speed-Dial numbers on page 7-3.) Start Press If you try to use a One-Touch or Speed-Dial location with no number stored in it, you hear a warning sound, and LCD shows Not Registered .
  • Page 132: Access Codes And Credit Card Numbers

    Access codes and credit card numbers Sometimes you may want to choose from several long distance carriers when you make a call. Rates may vary depending on the time and destination. To take advantage of low rates, you can store the access codes or long-distance carriers and credit card numbers as One-Touch and Speed-Dial numbers.
  • Page 133: Pause

    Pause Redial/Pause Press numbers. If you are dialling overseas, you can press as many times as needed to increase the length of the pause. Tone or Pulse (Except for New Zealand) If you have a Pulse dialling service, but need to send Tone signals (for example, for telephone banking), follow the instructions below.
  • Page 134: Remote Fax Options

    Remote Fax Options Fax Forwarding After you have selected Fax Forwarding, Fax Storage is set to On automatically. Programming a Fax Forwarding number When Fax Forwarding is set to On , your MFC stores the received fax in the memory. Then it dials the fax number you've programmed and forwards the fax message.
  • Page 135: Setting Fax Storage

    Setting Fax Storage If you set Fax Storage to ON, you will be able to retrieve fax messages from another location using Fax Forwarding, Remote Retrieval operations. The LCD will show when you have a fax stored in memory. Menu Press The LCD will ask you to choose a fax setting.
  • Page 136: Setting Your Remote Access Code

    Setting your Remote Access Code The remote access code lets you access the Remote Retrieval features when you are away from your MFC. Before you use the remote access and retrieval features, you have to set up your own code. The default code is inactive code (--- Menu Press Enter a three-digit code using...
  • Page 137: Remote Retrieval

    Remote retrieval You can call your MFC from any telephone or fax machine using touch tone, then use the Remote Access Code and remote commands to retrieve fax messages. Be sure to cut out the Remote Retrieval Access Card on the last page and keep it with you at all times.
  • Page 138: Remote Commands

    You can turn Fax Storage to On (or Off after you have retrieved or erased all your messages). Enter the number of a remote fax machine to receive stored fax messages. (See Retrieving fax messages on page 8-6.) If you hear one long beep, you can erase fax messages from the memory.
  • Page 139: Retrieving Fax Messages

    When you hear two short beeps, use the dial pad to press Wait for the long beep, and then use the dial pad to enter the new number of the remote fax machine where you want your fax messages forwarded followed by You cannot use you want to store a pause.
  • Page 140: Printing Reports

    Printing reports MFC settings and activity You need to set up the Transmission Verification Report and Journal Period in the menu table. Menu Press —OR— Menu Press Customizing the Transmission Verification Report You can use the Transmission Report as proof that you sent a fax. This report lists the time and date of transmission and whether the transmission was successful (OK).
  • Page 141: Setting The Journal Period

    Setting the Journal Period You can set the MFC to print a journal at specific intervals (every 50 faxes, 6, 12 or 24 hours, 2 or 7 days). If you set the interval to Off , you can print the report by following the Steps on the next page. The default setting is Every 50 Faxes .
  • Page 142: Printing Reports

    Prints a Transmission Verification Report for your last transmission. Lists your settings. You can print an accessories order form to fill out and send to Brother dealer. to select the report you want. to print the Help List. PRINTING REPORTS 9 - 3...
  • Page 143: Making Copies

    Making copies Using the MFC as a copier You can use your MFC as a copier, making up to 99 copies at a time. Enter Copy mode Before making copies, make sure that in green. If it is not, press default setting is Fax.
  • Page 144: Temporary Copy Settings

    Enlarge/Reduce Contrast N in 1 (For MFC-8440) or settings are temporary, and the MFC returns to Fax mode 1 minute after it finishes copying. If you want to use these temporary settings again, place the next document in the ADF or on the scanner glass within that time.
  • Page 145: Making A Single Copy From The Adf

    Making a single copy from the ADF (Copy) Press document face up in the ADF. Start Press Do NOT pull on the document while copying is in progress. To stop copying and eject the document, press Making multiple copies from the ADF (Copy) Press document face up in the ADF.
  • Page 146: Single Or Multiple Copies Using The Scanner Glass

    Single or multiple copies using the scanner glass You can make multiple copies using the scanner glass. Multiple copies will be stacked (all copies of page 1, then all copies of page 2, and so on). Use the Temporary Copy keys to choose more settings.
  • Page 147: Out Of Memory Message

    Out of Memory message If the Out of Memory message Stop/Exit appears, press Start press to copy scanned pages. You will need to clear some jobs from the memory before you can continue. To gain extra memory, you can turn off Fax Storage. (See Setting Fax Storage on page 8-2.) —OR—...
  • Page 148: Using The Copy Keys (Temporary Settings)

    Using the Copy keys (Temporary settings) When you want to change the settings only for the next copy, use the Temporary Copy keys. Temporary Copy keys You can use different combinations. The large LCD shows your current Copy mode settings. Enlg/Red:100% Quality :Auto Contrast:-...
  • Page 149: Enlarge/Reduce

    Enlarge/Reduce You can select the following enlargement or reduction ratios. Auto sets the MFC to calculate the reduction ratio that fits the size of your paper. Custom allows you to enter a ratio from 25% to 400%. Enlarge/Reduce Press Auto appears only when you place the document in the ADF. Copy Press document face up in the ADF, or face down on the scanner...
  • Page 150 Press you want. Press —OR— You can select Custom and press Use the dial pad to enter an enlargement or reduction ratio from 25% to 400% . Press (For example, press Start Press —OR— Press other temporary copy keys for more settings. ■...
  • Page 151: Quality (Type Of Document)

    Quality (type of document) You can select the Quality for your type of document. The default setting is Auto , which is used for documents that contain both text and photographs. Text is used for documents containing only text. Photo is used for copying photographs. (Copy) Press document face up in the ADF, or face down on the scanner...
  • Page 152: Contrast

    Contrast You can adjust copy contrast to make copies darker or lighter. (Copy) Press document face up in the ADF, or face down on the scanner glass. Use the dial pad to enter the number of copies you want (up to 99). Contrast Press Press...
  • Page 153: Tray Select

    Tray Select Press * XXX is the paper size you set in For MFC-8440 the LCD displays the tray use selections only if the optional paper tray is installed. 10 - 11 MAKING COPIES to illuminate it in green. Place the...
  • Page 154: Duplex/N In 1

    ‘Duplex’ prints on both sides of the paper. Temporary Level 1 Press N in 1 Duplex/N in 1 (MFC-8840D) N in 1 (MFC-8440) Duplex(1 in 1) (MFC-8840D) Level 2 Option document — 2 in 1 (P) 2 in 1 (L)
  • Page 155 Temporary Level 1 Press Duplex(2 in 1) Duplex/N in 1 (MFC-8840D) (MFC-8840D) N in 1 (MFC-8440) Duplex(4 in 1) (MFC-8840D) Poster 10 - 13 MAKING COPIES Level 2 Option document — Portrait1 Portrait2 Landscape1 Landscape2 — Portrait1 Portrait2 Landscape1 Landscape2 —...
  • Page 156: Duplex/N In 1 Copy

    Duplex/N in 1 copy N in 1 copy You can save paper by copying either two or four pages onto one page. Please make sure paper size is set to A4 , Letter or Legal . Copy Press document face up in the ADF, or face down on the scanner glass.
  • Page 157 After all the pages of the document have been scanned, select and press ■ ( P ) means Portrait and ( L ) means Landscape. ■ You can also combine the N in 1 and Duplex operations. (See Duplex (2 in 1) and Duplex (4 in 1) (For MFC-8840D) on page 10-19.) ■...
  • Page 158: Poster

    Poster You can make a poster size copy of a photograph. You must use the scanner glass. Place the original face down on the scanner glass. Duplex/N in 1 Press Press Start Press The MFC starts scanning the original and prints the pages for the poster.
  • Page 159: Duplex (1 In 1) (For Mfc-8840D)

    Duplex (1 in 1) (For MFC-8840D) Make a double-sided copy from a single-sided document Copy Press document face up in the ADF, or face down the scanner glass. Use the dial pad to enter the number of copies you want (up to 99).
  • Page 160 Make a double-sided copy from a double-sided document Copy Press document face up in the ADF. Duplex/N in 1 Press Duplex(1 in 1) . Press Press Press Press Press Start Press Make sure that you have put the documents in the ADF as shown on the LCD and press After all the pages of the document have been scanned on one side, turn the other side of the document face up in the ADF.
  • Page 161: Duplex (2 In 1) And Duplex (4 In 1)

    Duplex (2 in 1) and Duplex (4 in 1) (For MFC-8840D) (Copy) Press document face up in the ADF, or face down on the scanner glass. Use the dial pad to enter the number of copies you want (up to 99). Duplex/N in 1 Press Duplex(2 in 1) or Duplex(4 in 1) .
  • Page 162: Changing The Default Copy Settings

    Changing the default copy settings You can adjust the copy settings that are shown in the chart. These settings will stay until you change them again. Submenu Menu Selections 1 . Quality — 2 . Contrast — Quality Menu Press Press Photo or Auto .
  • Page 163: Important Information

    Important information IEC 60825 Specification This machine is a Class 1 laser product as defined in IEC 60825 specifications. The label shown below is attached in countries where required. CLASS 1 LASER PRODUCT APPAREIL À LASER DE CLASSE 1 LASER KLASSE 1 PRODUKT This machine has a Class 3B Laser Diode which emits invisible laser radiation in the Scanner Unit.
  • Page 164: Important Information For Australia

    Important Information for Australia Important Safety Instructions Read all of these instructions. Save them for later reference. Follow all warnings and instructions marked on the product. Switch off before cleaning. Do not use liquid or aerosol cleaners. Use a damp cloth for cleaning. Do not place this product on an unstable surface, stand, or table.
  • Page 165 Never push objects of any kind into this product through cabinet slots, since they may touch dangerous voltage points or short out parts resulting in a risk of fire or electric shock. Never spill liquid of any kind on the product. Do not attempt to service this product yourself, because opening or removing covers may expose you to dangerous voltage points and/or other risks.
  • Page 166: Important-For Your Safety

    Caution: Connect this product to the LAN connection which is not subjected to overvoltages. ® Compliance Statement NERGY ® As an E Partner, Brother Industries, Ltd. NERGY ® has determined that this product meets the E guidelines NERGY for energy efficiency.
  • Page 167: Important Information For New Zealand

    Important Information for New Zealand Important Safety Instructions Read all of these instructions. Save them for later reference. Follow all warnings and instructions marked on the product. Switch off before cleaning. Do not use liquid or aerosol cleaners. Use a damp cloth for cleaning. The grant of a Telepermit for any item of terminal equipment indicates only that Telecom has accepted that the item complies with minimum conditions for connection to its network.
  • Page 168 All persons using this device for recording telephone conversations shall comply with New Zealand law. This requires that at least one party to the conversation is to be aware that it is being recorded. In addition, the Principles enumerated in the Privacy Act 1993 shall be complied with in respect to the nature of the personal information collected, the purpose for its collection, how it is to be used and what it disclosed to any other...
  • Page 169 Do not touch a document during printing. Never push objects of any kind into this product through cabinet slots, since they may touch dangerous voltage points or short out parts resulting in a risk of fire or electric shock. Never spill liquid of any kind on the product.
  • Page 170 Note that some telephones are not compatible with this unit and dialling errors may result if the two devices are used together in other than quiet conditions. The Telecom Faults Service is not to be called should such problems arise. In such cases, it is recommended that the prefix and wanted number are dialled manually.
  • Page 171: Important-For Your Safety

    IMPORTANT-For Your Safety To ensure safe operation the three-pin plug supplied must be inserted only into a standard three-pin power point which is effectively grounded through the normal household wiring. Extension cords used with the equipment must be three-conductor and be correctly wired to provide connection to ground. Incorrectly wired extension cords are a major cause of fatalities.
  • Page 172: Important Information For Some Countries

    Important Information for Some Countries Important Safety Instructions Read all of these instructions. Save them for later reference. Follow all warnings and instructions marked on the product. Switch off before cleaning. Do not use liquid or aerosol cleaners. Use a damp cloth for cleaning. Do not place this product near water.
  • Page 173 Authorized Service Personnel. A list of Authorized Service Centres has been included for your convenience, or you may contact the Brother Dealer for Service. Unplug this product from the wall outlet and refer servicing to Authorized Service Personnel under the following conditions: ■...
  • Page 174: Compilation And Publication Notice

    The contents of this manual and the specifications of this product are subject to change without prior notice. Brother reserves the right to make changes without notice in the specifications and materials contained herein and shall not be responsible for any damages (including consequential) caused by reliance on the materials presented, including but not limited to typographical and other errors relating to the publication.
  • Page 175: Trademarks

    Trademarks The Brother logo is a registered trademark of Brother Industries, Ltd. Brother is a registered trademark of Brother Industries, Ltd. Multi-Function Link is a registered trademark of Brother International Corporation. © Copyright 2004 Brother Industries, Ltd. All rights reserved.
  • Page 176: Troubleshooting And Routine Maintenance

    Troubleshooting and routine maintenance Troubleshooting For technical help, you must call the country where you bought the MFC. Calls must be made from within that country. Error messages As with any sophisticated office product, errors may occur. If this happens, your MFC identifies the problem and displays an error message.
  • Page 177 The scanner lock is locked. Check Scan Lock Poor phone line quality caused Comm.Error communication error. You tried to poll a fax machine that is not in Connection Polled Waiting mode. Fail The temperature of the drum unit or toner Cooling Down cartridge is too hot.
  • Page 178 ERROR MESSAGES ERROR CAUSE MESSAGE You tried to access a One-Touch or Speed-Dial number that is not programmed. Registered You can’t store data in the memory. Out of Memory The paper is jammed in the MFC. Paper Jam TROUBLESHOOTING AND ROUTINE MAINTENANCE 12 - 3 ACTION Set up the One-Touch or Speed-Dial number.
  • Page 179 If the MFC cannot reset itself and return to the date and time prompt, it will display Machine Error XX. Then contact your Brother dealer for service. Reinstall the toner cartridge. —OR— Replace the toner cartridge with a new one.
  • Page 180: Document Jams

    Document jams Based upon where the document is jammed, follow the appropriate set of instructions to remove it. Document is jammed in the top of the ADF unit. Take out any paper from the ADF that is not jammed. Lift the ADF cover. Pull the jammed document out to the right.
  • Page 181: Paper Jams

    Paper jams To clear paper jams, please follow the steps in this section. WARNING After you have just used the MFC, some parts inside the MFC are extremely hot. When you open the front cover or back output tray of the MFC, never touch the shaded parts shown in the following diagram.
  • Page 182 Pull the paper tray completely out of the MFC. Pull the jammed paper up and out of the MFC. Press the cover release button and then open the front cover. Pull out the drum unit assembly. Pull the jammed paper up and out of the MFC.
  • Page 183 WARNING To prevent damage to the MFC caused by static electricity, do not touch the electrodes shown in the following diagram. Open the back output tray. Pull the jammed paper out of the fuser unit. If the paper jam can be cleared, go to Step 7. If you have to pull the paper toward the back of the MFC, the fuser may get dirty with toner powder and it may scatter on the next printouts.
  • Page 184 WARNING After you have just used the MFC, some internal parts of the MFC are extremely HOT! Wait for the MFC to cool down before you touch the internal parts of the MFC. Open the jam clear cover (fuser cover). Pull the jammed paper out of the fuser unit.
  • Page 185 Push the lock lever down and take the toner cartridge out of the drum unit assembly. Take out the jammed paper if there is any inside the drum unit. Put the drum unit assembly back in the MFC. Put the paper tray in the MFC. Close the front cover.
  • Page 186 Put the duplex tray and paper tray back into the MFC. ■ The Jam Duplex message appears if you remove a sheet of paper from the Face Down Output Tray after only one side has printed. ■ If the Paper Adjustment Lever for Duplex Printing is not set correctly for the paper size, paper jams may occur and the printing will be out of position on the page.
  • Page 187: If You Are Having Difficulty With Your Mfc

    If your copy looks good, you probably had a bad connection, with static or interference on the telephone line. If the copy looks bad, clean the scanner area. If there is still problem, call Brother or your dealer for service. See Improving the print quality on page 12-17.
  • Page 188 Tone. MFC may mistakenly interpret certain voices or music on the line as a calling fax machine and respond with fax receiving tones. Deactivate the fax by pressing Stop/Exit. Try avoiding this problem by turning Fax Detect to OFF. (See Fax Detect on page 5-4.) Sending a Fax Call to the If you answered at the MFC, press Start and hang up immediately.
  • Page 189 Usually these are the first two lines and last two lines, leaves 62 printable lines. Adjust the top and bottom margins in your document to allow for this. Make sure the Brother TWAIN driver is selected as the primary source. ® In PaperPort , click Scan in the File menu and select the Brother TWAIN driver.
  • Page 190 4. Check with you computer manufacturer to confirm that the computer’s “MFC Connect Failure” If the MFC is not connected to your PC and you have loaded the Brother software, the PC will show ‘MFC Connect Failure’ each time you restart Windows Double-click “\tool\WarnOFF.REG”...
  • Page 191 DIFFICULTY Print Quality Difficulties Printed pages are curled. Printed pages are smeared. Printouts are too light. Network Difficulties I cannot print over the Network 12 - 16 TROUBLESHOOTING AND ROUTINE MAINTENANCE SUGGESTIONS Thin or thick paper below the standard can cause this problem. Make sure you select the Paper Type that suits the media type you use.
  • Page 192: Improving The Print Quality

    Improving the print quality This section provides information on the following topics: Examples of poor print quality ABCDEFGH CDEF abcdefghijk defg A B C D a b c d e b c d 0 1 2 3 4 Faint ABCDEFGH abcdefghijk A B C D a b c d e...
  • Page 193 Examples of poor print quality 94 mm 94 mm White Spots on black text and graphics at 94 mm intervals 94 mm 94 mm Black Spots at 94 mm intervals 12 - 18 TROUBLESHOOTING AND ROUTINE MAINTENANCE Recommendation If the problem is not solved after printing a few pages, the drum unit may have glue from label stock on the OPC drum surface.
  • Page 194 Examples of poor print Recommendation quality The drum unit may be damaged. Put in a new drum unit. (See Replacing the drum unit on page 12-32.) ABCDEFGH Make sure that you use paper that meets our specifications. abcdefghijk A B C D (See About paper on page 2-1.) a b c d e If you use label sheets for laser printers, the glue from the sheets may...
  • Page 195 Examples of poor print quality Curl or wave B DEFGH abc efghijk b c d e 1 3 4 Wrinkles or creases The drum unit is a consumable item and it is necessary to replace it periodically. 12 - 20 TROUBLESHOOTING AND ROUTINE MAINTENANCE Recommendation Check the paper type and quality.
  • Page 196: Packing And Shipping The Mfc

    Packing and shipping the MFC Whenever you transport the MFC, use the packing materials that came with your machine. If you do not pack the MFC correctly, you may void your warranty. Turn the MFC power switch off. Unplug the MFC from the telephone wall socket. Unplug the MFC from the AC outlet.
  • Page 197 Remove the drum unit and toner cartridge assembly. Leave the toner cartridge installed in the drum unit. Place the drum unit and toner cartridge assembly into the plastic bag and seal the bag. Close the front cover. Fold down the face-down output tray flap. Remove the telephone line cord.
  • Page 198 Pack the drum unit and toner cartridge assembly, telephone line cord, AC cord and printed materials in the original carton as shown below: Close the carton and tape it shut. TROUBLESHOOTING AND ROUTINE MAINTENANCE 12 - 23...
  • Page 199: Routine Maintenance

    Routine maintenance Cleaning the scanner Turn the MFC power switch off and lift the document cover. Clean the scanner glass and glass strip with dry cloth and the white film with isopropyl alcohol on a lint free cloth. White Film Glass strip Document Cover White film...
  • Page 200: Cleaning The Printer

    Cleaning the printer Caution ■ Do not use isopropyl alcohol to remove dirt from the control panel. It may crack the panel. ■ Do not use isopropyl alcohol to clean the laser scanner window. ■ Do not touch the scanner window with your finger. ■...
  • Page 201: Cleaning The Drum Unit

    Gently clean the scanner window by wiping it with a clean soft dry cloth. Do not use isopropyl alcohol. Cleaning the drum unit We recommend placing the drum unit and toner cartridge assembly on a cloth or large disposable paper to avoid spilling and scattering toner.
  • Page 202: Replacing The Toner Cartridge

    Replacing the toner cartridge The MFC can print up to 6,700 pages using a high yield toner cartridge. When the toner cartridge is running low, the LCD shows Toner Low . The MFC is supplied with a standard toner cartridge that must be replaced after approximately 3,500 pages.
  • Page 203 Open the front cover and pull out the drum unit. Caution ■ Place the drum unit on a drop cloth or large piece of disposable paper to avoid spilling and scattering the toner. ■ To prevent damage to the MFC from static electricity, do not touch the electrodes shown below.
  • Page 204 If damage is caused to parts of this machine as a result of the use of toner or toner cartridges other than genuine Brother products due to the incompatibility or lack of suitability of those products with the machine, any repairs required as a result will not be covered by the warranty.
  • Page 205 Gently rock the toner cartridge from side to side five or six times to distribute the toner evenly inside the cartridge. Remove the protective cover. Insert the new toner cartridge in the drum unit until it clicks into place. If you put it in properly, the lock lever will lift automatically. Toner Cartridge 12 - 30 TROUBLESHOOTING AND ROUTINE MAINTENANCE Drum Unit...
  • Page 206 Clean the primary corona wire inside the drum unit by gently sliding the blue tab from right to left several times. Return the blue tab to the Home position ( ▼ ) before reinstalling the drum unit and toner cartridge assembly. Home Position(▼) Reinstall the drum unit and toner cartridge assembly and close the front cover.
  • Page 207: Replacing The Drum Unit

    Replacing the drum unit The MFC uses a drum unit to create print images on paper. If the LCD shows Change Drum Soon , the drum unit is near the end of its life and it is time to purchase a new one. Even if the LCD shows Change Drum Soon , you may be able to continue printing without having to replace the drum unit for a while.
  • Page 208 Follow these steps to replace the drum unit: Press the cover release button and then open the front cover. Remove the old drum unit and toner cartridge assembly. Place it on a drop cloth or disposable paper to avoid scattering toner. Caution To prevent damage to the printer from static electricity, do not touch the electrodes shown below.
  • Page 209 Hold down the lock lever on the right and pull the toner cartridge out of the drum unit. (See Replacing the toner cartridge on page 12-27.) Discard the used drum unit according to local regulations, keeping it separate from domestic waste. Be sure to seal the drum unit tightly so toner powder does not spill out of the unit.
  • Page 210: Checking The Drum Life

    Checking the drum life You can see the percentage of the drum’s life that remains available. Menu Press For five seconds, the LCD shows the available percentage of drum life. Even if the remaining drum life is 0%, you may continue to use the drum unit until you have a print quality problem.
  • Page 211: Optional Accessories

    MFC. When you add the optional memory board, it increases the performance for both copier and printer operations. Model Name MFC-8440 (32 MB Standard Memory) MFC-8840D (32 MB Standard Memory) In general, the DIMM must have the following specifications: Type:...
  • Page 212: Installing The Optional Memory Board

    Installing the optional memory board WARNING ■ DO NOT touch the surface of the main board within 15 minutes after turning off the power. ■ Before installing the optional memory board, make sure there are no faxes in the memory. Disconnect the telephone line cord, turn the MFC power switch off, unplug the MFC power cord from the AC outlet, and then disconnect the interface cable.
  • Page 213 Remove the side cover. Loosen the two screws, and then remove the metal shield plate. Unpack the DIMM and hold it by the edges. WARNING DIMM boards can be damaged by even a small amount of static electricity. Do not touch the memory chips or the board surface. Wear an antistatic wrist strap when you install or remove the board.
  • Page 214 You can check the current memory size in the user setting list. (See the NC-9100h Network User’s Guide on the CD-ROM.) WARNING If the Status LED turns Red for a Service Error, please call your dealer or Brother authorized service center. OPTIONAL ACCESSORIES 13 - 4...
  • Page 215: Network (Lan) Board

    Network (LAN) board When you add the optional Network (LAN) Board (NC-9100h), you can connect your MFC into the network to use the Internet FAX, Network Scanner, Network Printer and Network Management operations. WARNING DO NOT touch the surface of the main board within 15 minutes after turning off the power.
  • Page 216: Before Starting Installation

    Before starting installation Be careful when handling the NC-9100h. There are many delicate electronic components that are susceptible to damage from static electricity. To avoid such damage, use the following precautions when handling the board. ■ Leave the NC-9100h in its anti-static bag until you are ready to install it.
  • Page 217 WARNING Turn the MFC power switch off, before installing (or removing) the NC-9100h board. Remove the side cover. Loosen the two screws, and then remove the metal shield plate. Loosen the two screws, and then remove the metal cover plate. 13 - 7 OPTIONAL ACCESSORIES Cover Plate...
  • Page 218 Plug the NC-9100h into connector P1 located on the main board as shown in the illustration (press firmly) and secure the NC-9100h with the two screws. Put the metal shield plate back on and secure it with the two screws. Put the side cover back on.
  • Page 219: Step 2: Connecting The Nc-9100H To An Unshielded Twisted Pair 10Base-T Or 100Base-Tx Ethernet Network

    Step 2: Connecting the NC-9100h to an Unshielded Twisted Pair 10BASE-T or 100BASE-TX Ethernet Network To connect the NC-9100h to a 10BASE-T or 100BASE-TX Network, you must have an Unshielded Twist Pair Cable. One side of the cable must be connected to a free port on your Ethernet hub and the other side must be connected to the 10BASE-T or 100BASE-TX connector (an RJ45 Connector) of the NC-9100h.
  • Page 220: Test Switch

    Link/Speed LED is green: 10 BASE T Ethernet This Link/Speed LED will be green if the print server is connected to a 10 BASE T Ethernet. Active LED is yellow: The Active LED will blink if the print server is receiving or transmitting data.
  • Page 221: Paper Tray #2

    Paper Tray #2 You can purchase the Paper Tray #2 accessory (LT-5000) to use as a third paper source. Tray #2 holds up to 250 sheets of 80 gsm paper. Paper Tray #2 Basis Weight Moisture Content We Recommend: Cut sheet: 13 - 11 OPTIONAL ACCESSORIES Holds approx.
  • Page 222: Glossary

    CNG tones The special tones (beeps) sent by fax machines during automatic transmission to tell the receiving machine that they are from a fax machine. Coding Method Method of coding the information contained in the document. All fax machines must use a minimum standard of Modified Huffman (MH).
  • Page 223 External phone A TAD (telephone answering device) or telephone that is plugged into the correct socket on the MFC. F/T Ring Time The length of time that the Brother MFC rings (when the Receive Mode setting is Fax/Tel) to notify you to pick up a voice call that it answered.
  • Page 224 Manual fax When you lift the handset of your external telephone or Hook press so you can hear the receiving fax machine answer before you press Start to begin transmission. Menu mode Programming mode for changing your MFC’s settings. MFL-Pro Suite Turns your MFC into a printer and a scanner and enables PC faxing using the MFC.
  • Page 225 Photo resolution A resolution setting that uses varying shades of gray for the best representation of photographs. Polling The process of a fax machine calling another fax machine to retrieve waiting fax messages. Pulse A form of rotary dialling on a telephone line.
  • Page 226 MFC to the receiving fax machine. True Type fonts The fonts that are used in the Windows systems. If you install the Brother True Type fonts, more types of fonts will be available for Windows key and then , and the three digit ®...
  • Page 227 Xmit Report (Transmission Verification Report) A listing for each transmission, that shows its date, time and number. G - 6 GLOSSARY...
  • Page 228: Specifications

    Specifications Product description The MFC-8440 and MFC-8840D are 5 in 1 Multi-Function Centers: Printer, Copier, Color Scanner, Fax, and PC-FAX (via your PC). The MFC-8840D includes Duplex Printing. General Memory Capacity Optional Memory Automatic Document Feeder (ADF) Paper Tray Multi-Purpose Tray...
  • Page 229: Print Media

    General (continued) Temperature Humidity Print media Paper Input Paper Output Copy Color/Monochrome Copy Speed Multiple Copies Enlarge/Reduce Resolution S - 2 SPECIFICATIONS Operating: 10 - 32.5 °C Storage: 0 - 40 °C Operating: 20 to 80% (without condensation) Storage: 10 to 90% (without condensation) Paper Tray ■...
  • Page 230: Fax

    Memory Transmission Out of Paper Reception “Pages” refers to the “Brother Standard Chart No. 1” (a typical business letter, Standard resolution, JBIG code). Specifications and printed materials are subject to change without prior notice. "Pages" refers to the "ITU-T Test Chart #1" (a typical business letter, Standard resolution, JBIG code).
  • Page 231: Scanner

    Up to 600 × 2,400 dpi (optical) * Maximum 1200 x 1200 dpi scanning with Windows (resolution up to 9600 x 9600 dpi can be selected by using the Brother scanner utility) ADF Width: 148 mm to 216 mm ADF Height: 148 mm to 356 mm Scanner Glass Width: Max.
  • Page 232: Printer

    Hi-Speed USB 2.0 interface. ■ Even if your computer has a USB 1.1 interface you can connect the MFC. PCL6 (Brother Printing System for Windows emulation mode of HP LaserJet) and BR-Script ® (PostScript ) Level 3 ®...
  • Page 233: Computer Requirements

    Scanning* PC-FAX Send Only) NOTE: All registered trademarks referenced herein are the property of their respective companies. For the latest drivers, go to the Brother Solutions Center at http://solutions.brother.com/ ® Microsoft Internet Explorer 5 or greater. Application Software is different for Windows Scanning is supported in 10.2.1 or greater.
  • Page 234: Consumable Items

    Consumable items Toner Cartridge Life Expectancy Drum Unit Life Expectancy TN-3030: Standard Toner Cartridge - Up to 3,500* pages TN-3060: High Yield Toner Cartridge - Up to 6,700* pages *(when printing letter size or A4 paper at 5% print coverage) Toner life expectancy will vary depending upon the type of average print job.
  • Page 235: Network (Lan) Board (Nc-9100H

    Ethernet 10/100 BASE-TX Auto Negotiation TCP/IP, IPX/SPX, AppleTalk, DLC/LLC RARP, BOOTP, DHCP, APIPA, NetBIOS, WINS LPR/LPD, Port9100, SMTP/POP3 SMB(NetBIOS/ IP), IPP, SSDP, mDNS, FTP MIBII as well as Brother private MIB TELNET, SNMP, HTTP, TFTP Included Utilities: BRAdmin Professional and Web Based Management ■...
  • Page 236 Optional External Wireless Print/Scan Server (NC-2200w) NC-2200w External Wireless Print/Scan Server (Optional) Network types Support for Protocols Connecting the optional External Wireless Print/Scan Server (NC-2200w) to your MFC will allow you to print and scan over a wireless network. IEEE802.11b wireless LAN ®...
  • Page 237 Index Access codes, storing and dialling ... 7-9 ADF (Automatic Document Feeder) ... 6-1 ADF cover ... 12-5 Automatic fax receive ... 5-1 fax redial ... 6-9 transmission ... 6-6 Broadcasting ... 6-17 setting up Groups for ... 7-5 Canceling fax forwarding ...
  • Page 238 Drum unit checking remaining life ... 12-35 replacing ... 12-32 Dual Access ... 6-10 Duplex/N in 1 key ... 10-12 Duplex/1 in 1 ... 10-17 Duplex/2 in 1 ... 10-19 Duplex/4 in 1 ... 10-19 ECM (Error Correction Mode) ... 1-13 Ecology Scanner lamp ...4-10 Sleep Time ...
  • Page 239 Gray scale ... S-3, S-4 Groups for Broadcasting ... 7-5 HELP ... 3-1 Help List ... 9-3 Jams document ... 12-5 paper ... 12-6 LAN Configuration ... 3-13, 3-14 LCD (Liquid Crystal Display) ... 1-5, 9-3 LCD Contrast ... 4-13 Maintenance, routine ...
  • Page 240 Resolution fax (standard, Fine, superFine, Photo) ...S-3 print ...S-5 Scan ...S-4 setting for next fax ... 6-9 Ring Delay, setting ... 5-2 Safety Instructions ...ii Scanner Lamp ... 4-10 Scanner Lock ... 12-21 Search, for stored numbers ... 7-7 Setup Date and Time ...
  • Page 241: Remote Retrieval Access Card

    Remote Retrieval Access card If you plan to receive fax messages while away from your MFC, carrying the Remote Retrieval Access Card printed below will serve as a convenient reminder of the retrieval procedures. Simply cut out the card and fold it to fit your wallet or organizer. Keeping it handy will help you derive the full benefit of your MFC’s Fax Forwarding and Remote Retrieval features.
  • Page 242 Fold Fold R - 2...
  • Page 243 This machine is approved for use in the country of purchase only, local Brother companies or their dealers will only support machines purchased in their own countries. ARL/ASA/NZ LF6337040...

This manual is also suitable for:

Mfc-8840d

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