Answering Incoming Calls; Placing An Outside Call; Last Number Redial - NEC SL2100 Training Manual

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ANSWERING INCOMING CALLS

How to Answer an Incoming Call
Press on the Speaker key (for Hands-free), or lift the Handpiece
Hang up the handset to end the call, or press the Speaker Button

PLACING AN OUTSIDE CALL

How To Make an External Call
Press Speaker key (for Hands-free), or lift Handpiece
Dial zero for an outside line followed by the telephone number
How To Make an Internal Call
Press Speaker key (for Hands-free), or lift Handpiece
Dial your extension number or press a programmed function key (the one-touch key)
LAST NUMBER-REDIAL
(The system retains the last ten numbers dialled which can be viewed and dialled)
Leave Handpiece down
Press Redial (left side - circular dial)
Then scroll through the numbers using the up and down on the circular dial
When the desired number is being displayed, lift the handset or press the speaker to dial
the number.
TRANSFER
How To Transfer a call off-Site (if applicable) or to another extension
Whilst on a call, press Transfer
Dial-in the extension number or dial Zero; Follow this step by an external number or
press the one-touch key.
When the line is picked up, announce the caller and hang up.
Alternatively, if the extension number does not pick up or does not want to take the call,
you can press the Line Key to get the caller back.
Note: If a transferred call goes through to voicemail, press recall to exit the voicemail and
then return to the caller
HOLD
While on a call, press Hold (Save) (a line key displays a slow green flash while on hold)
To retrieve calls on hold, press the flashing green line key
I T S u p p o r t
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s u p p o r t @ d a t a b o x . n e t . a u

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