Service Information - FWE AirScreen Series Operating Instructions Manual

FWE
REFRIGERATED "AIRSCREEN" SERIES
GENERAL CLEANING AND MAINTENANCE
GENERAL CLEANING & MAINTENANCE
• Check the ingredients of cleaning solutions or disinfectants used as they may contain
chlorinated solvents. Always read the label of the cleaning solutions. Check warnings
about use on stainless steel products. Repeated use of chlorinated solvents may cause
a chemical reaction with the stainless steel, which will damage the surface and cause
rusting.
• Care should also be taken to avoid splashing the unit with water containing chlorinated
cleansers, when mopping the floor around the unit.
• For stubborn harder spills, use baking soda and water (mixed 1 TBSP baking soda to
1 pint water ratio). Unit must be cleaned with warm water to remove any baking soda
residue.
Experiencing white powder residue?
Your cleanser contains chlorine.
Do NOT use cleansers containing chlorine.
Cleaning the Interior:
• For stubborn stains, the use of baking soda is recommended. This can be used on
breaker and door strips as well as door gaskets.
• The door gasket is press fit into a groove and can be removed for cleaning when
necessary.
Side wall air tunnel assemblies:
• For routine cleaning, it is NOT necessary to remove the interior airflow tunnels (left
and right sides). These panels are critical to the performance of the air curtain and
need to remain properly installed. If there is a situation like a major spill it is possible
to remove them for cleaning.
• The side wall air tunnel assemblies have keyhole slots that hook over carriage bolts
on the interior side wall of the unit:
Removal: Lift tunnel straight up and pull away from the sidewall to disengage it from
the carriage bolts. Tilt the air tunnel at an angle to remove it from the cabinet.
Installation: Position the tunnel against the side wall and lift up while aligning the
large portion of the keyhole slots over the carriage bolts. Push the tunnel tightly
against the sidewall and pull down to lock into place.
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FWE Operating Instructions | Refrigerated "AirScreen" Series
(CONTINUED)
GENERAL CLEANING & MAINTENANCE

SERVICE INFORMATION

Before calling service check these common causes for the unit not cooling to the set
temperature:
There are additional items outlined in Troubleshooting section.
If after checking the above items the unit is still not operating properly, please contact FWE to
arrange a service call by an authorized service agent.
Spare Parts:
Spare or replacement parts may be obtained through a parts supplier or an authorized service
agent. There is a basic list of parts as well as a QR code that can be used to get to the parts
website on a sticker located under the serial tag.
FWE
REFRIGERATED "AIRSCREEN" SERIES
Routine Visual Check:
1. Inspect door gasket for wear and proper seating in the groove. Replace worn or torn
door gaskets.
2. Inspect bumpers for damage or wear.
3. Inspect cord for damage or wear.
4. Inspect casters and remove debris such as mop strings, hair or hair nets. Replace worn
or broken casters.
1. The unit does not turn on:
• Is the unit turned on? Press the power on/off button and the "ON" indicator light
should illuminate
• Is the electrical cord plugged in?
• Is the circuit breaker on or the fuse ok?
2. The evaporator coil needs additional defrosting:
• Initiate a Manual defrost. See defrost section.
3. The condenser coil is dirty restricting air flow:
• Clean the condenser coil. See general cleaning and maintenance section.
FWE Customer Service: 800-222-4393
Email: service@fweco.net
GENERAL CLEANING AND MAINTENANCE
(CONTINUED)
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