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MediaPad FAQs_General_v3.0_2012_05
FAQs
— V3.0-2012.05
2012-07-31
HUAWEI
Page 1 of 29

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Summary of Contents for Huawei MediaPad S7 PRO

  • Page 1 MediaPad FAQs_General_v3.0_2012_05 FAQs — V3.0-2012.05 2012-07-31 HUAWEI Page 1 of 29...
  • Page 2 How do I access data on a microSD card or USB flash drive? ..........10 Will all data be erased if I restore my MediaPad to its factory settings? ........ 11 Synchronization ........................11 2012-07-31 HUAWEI Page 2 of 29...
  • Page 3: Table Of Contents

    What headsets are compatible with MediaPad? ..............14 What Bluetooth headsets are compatible with MediaPad? ............. 15 Operating System ........................15 What is MediaPad's operating system? ................... 15 Can I upgrade MediaPad to Android 4.0 (Ice Cream Sandwich)? .......... 15 2012-07-31 HUAWEI Page 3 of 29...
  • Page 4 I downloaded an HD Video, but It cannot play on MediaPad. Why? ........18 Can I view subtitles while playing a video on MediaPad? If yes, what are the supported subtitle formats? ........................18 2012-07-31 HUAWEI Page 4 of 29...
  • Page 5 Will alarm clocks still sound when MediaPad is powered off? ..........22 Cloud+ Services ........................22 What Cloud+ services can I use with MediaPad? ..............22 How do I access Hispace? How can I download voice and messaging applications from Hispace?..........................23 2012-07-31 HUAWEI Page 5 of 29...
  • Page 6 Operation Guide & Troubleshooting ..................27 How do I know my MediaPad's version? ................27 How to Obtain the HUAWEI MediaPad user guide? ............. 27 How do I power MediaPad on? ....................27 I have just received a MediaPad, but it cannot be powered on. What can I do? ..... 27 I use the power adapter to connect my MediaPad to a power source, but the charging icon does not appear /MediaPad cannot be powered on.
  • Page 7 MediaPad FAQs_General_v3.0_2012_05 I cannot install an application on my MediaPad. Why? ............28 2012-07-31 HUAWEI Page 7 of 29...
  • Page 8 Why do we have the HD mode? HUAWEI MediaPad is the first 7-inch tablet in the industry that runs Android 3.2 (Honeycomb). To support a higher resolution, Huawei developed the HD mode apart from the SD mode. In HD mode, applications that run properly on a 10.1-inch screen at the resolution of 1280 x 800 pixels can scale to MediaPad's screen.
  • Page 9 What is the internal storage of MediaPad? What is the maximum capacity of the microSD card supported by MediaPad?  MediaPad's internal storage is 8 GB (standard), about 2 GB of which is used to store system files. The available storage is about 5.8 GB. 2012-07-31 HUAWEI Page 9 of 29...
  • Page 10 USB ports.  You can obtain up to 16 GB of cloud storage from Huawei Hispace for free. I find that my MediaPad's storage is not 8 GB but 5.8 GB. Why? MediaPad's internal storage is 8 GB in total, of which 2.2 GB is used to store system files and 5.8 GB is used to store installed applications, downloaded files, and temporary data...
  • Page 11: Can I Synchronize My Mediapad With A Pc

    3. After your PC restarts, connect your MediaPad to the PC, then follow the HiSuite instructions to install the USB driver. 4. After the USB driver is installed, go to My Computer, and you can see the drive corresponding to your MediaPad. You can then synchronize data. 2012-07-31 HUAWEI Page 11 of 29...
  • Page 12: How Do I Transfer Files Between My Mediapad With A Mac

    Can I use a network cable to connect my MediaPad to a network? No. MediaPad does not provide a network port. MediaPad can wirelessly connect to 2G, 3G, and Wi-Fi network. How can I install a microSD card and SIM card? See the following diagram. 2012-07-31 HUAWEI Page 12 of 29...
  • Page 13: Sim Card

    Can I connect a mass capacity hard disk and printer to MediaPad through a USB port? You can access a mass capacity hard disk using an OTG cable. Some storage devices may require separate power supplies. Printers are not supported. Does MediaPad have a gravity sensor? 2012-07-31 HUAWEI Page 13 of 29...
  • Page 14: Does Mediapad Have A Light Sensor

    Headsets compatible with MediaPad include Motorola Xoom, Blueberry, and HTC (T8686) headsets. It is recommended that you use a Huawei headset (optional and available separately) to ensure the audio quality of music and phone calls.
  • Page 15: What Bluetooth Headsets Are Compatible With Mediapad

    The Bluetooth and Wi-Fi functions use the same antenna. When the occupancy of Bluetooth is very high, the Wi-Fi performance is weakened or the Wi-Fi connection is disconnected. This is normal a normal phenomenon and a universal design in the industry. 2012-07-31 HUAWEI Page 15 of 29...
  • Page 16 Adobe Flash Player 10.3 and network protocols such as HTML 5.0. You can also download and install third-party browsers. Can I open more than one webpages in the browser? MediaPad's browser displays webpages in tabs and allows you to switch between tabs. 2012-07-31 HUAWEI Page 16 of 29...
  • Page 17 You can set the refresh frequency to every 5 minutes, 15 minutes, or 30 minutes, or never. When new emails are detected during a refresh, the HUAWEI MediaPad will display an icon in the lower-right corner to inform you.
  • Page 18 You can convert the video to a supported format or download an applicable video player. Can I view subtitles while playing a video on MediaPad? If yes, what are the supported subtitle formats? 2012-07-31 HUAWEI Page 18 of 29...
  • Page 19: How Do I Watch Online Videos On Mediapad

    MediaPad FAQs_General_v3.0_2012_05 The HUAWEI MediaPad 3.2 allows you to view subtitles. Ensure that the video and subtitle files are in the same folder with the same name but different filename extensions. While you play a video, the subtitle merges with the video. For some video formats, the subtitle is not loaded automatically.
  • Page 20: Is There A Time Limit For Video Recording

    Android 3.2 (Honeycomb) does not support messaging, but you can download and install applications from Hispace to send and receive messages. You can also use OTA to upgrade your operating system to Android 4.0, which supports voice calls, text messages, and multimedia messages. 2012-07-31 HUAWEI Page 20 of 29...
  • Page 21: How Do I Send Messages To Multiple Recipients

    Yes. You can download and install third-party applications such as QQ and Skype to make video calls. Can I record ongoing calls? Yes. You can download and install third-party applications to record ongoing calls. Other Applications 2012-07-31 HUAWEI Page 21 of 29...
  • Page 22: Can I Scan Business Cards Using Mediapad

    Some games may not be compatible with Android devices because of their development platforms or because they have not passed the Google certification test. It is recommended that you download applications from Huawei Hispace, where all the applications are free of charge and authorized by Huawei.
  • Page 23: Hispace

    Cloud+ Drive, Push Service, Hispace, and Traffic Manager. To use Huawei Cloud+ services, you must register a Huawei Cloud+ account for free: Open Cloud+. If you are using Cloud+ for the first time, enter a user name and a password as prompted to register an account.
  • Page 24: How Do I Upload, Download, Or Share Files Using Cloud+ Drive With Mediapad

    2. Touch the Cloud+ Drive tab to access content on Cloud+ Drive. The operation steps are the same as those on your MediaPad. What is the maximum file size that can be uploaded onto Cloud+ Drive? 100 MB 2012-07-31 HUAWEI Page 24 of 29...
  • Page 25: Can I Chang The Default Folders On Cloud+ Drive

    1. Your MediaPad is powered on and is connected to the Internet (if Wi-Fi connection is available, your MediaPad does not need to have a SIM or microSD card installed) 2. Your PC is logged in to Cloud+ using your Cloud+ account. 2012-07-31 HUAWEI Page 25 of 29...
  • Page 26: Software Upgrade

    Software Upgrade Can I upgrade MediaPad online? If yes, how? MediaPad can be upgraded online through either HUAWEI OTA (HOTA) or Google OTA (GOTA). HOTA is easier to manage (Huawei has complete control), while GOTA has a broader network coverage. ...
  • Page 27: Operation Guide & Troubleshooting

    How to Obtain the HUAWEI MediaPad user guide? You can download the user guide at http://www.huaweidevice.com. To quickly find the User Guide for your MediaPad, enter "HUAWEI MediaPad" in the search field on the webpage. How do I power MediaPad on? Press and hold the Power button for 2 seconds.
  • Page 28: I Cannot Install A Microsd Card To My Mediapad. What Can I Do

    The error does not affect HiSuite's performance, but you cannot use MTP to transfer or synchronize data. To synchronize data with the PC using MTP, you can install the driver and then Windows Media Player 11 or later. I cannot install an application on my MediaPad. Why? 2012-07-31 HUAWEI Page 28 of 29...
  • Page 29 To do so, go to Settings > Application > Unknown sources, then select to allow installation of applications from sources other than the Android Market. 2. If you still cannot install the application, check whether the application is damaged or incompatible with the operating system. 2012-07-31 HUAWEI Page 29 of 29...

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