RH-37
6(a) - BB Troubleshooting Instructions
Troubleshooting
Top level flow 1
Page 6
TOP
Phone is
Yes
totally
dead?
No
Flash
Yes
programming
does not work?
No
Yes
Phone does not
start up or phone
is jammed?
No
Charging does
Yes
not work?
Yes
XPress on Grip
LEDs do not
work?
No
TOP2
Nokia Corporation
Nokia Customer Care
Phone is
dead
Flash
faults
Phone is
jammed
Charger
XPress
on Grip
LEDs
Issue 1 07/04