Testing And Troubleshooting Connectivity; Testing Your Internet Connection; Troubleshooting Your Internet Connection - SonicWALL NSa Series Getting Started Manual

If you have issues connecting to your firewall after setting it up, you can use the following tips to help diagnose the
issue.

Testing Your Internet Connection

To test your Internet connection:
1. Reset your computer to use DHCP IP addressing and connect it to your LAN subnet or to the appliance X0
interface.
2. Point your browser to the X0 IP address configured during initial setup (default:
3. Log into SonicOS using the configured credentials (default: admin/password).
4. In a command prompt window, type:
5. Open another browser tab or window and point it to
the site displays, you have correctly configured your appliance.

Troubleshooting your Internet Connection

To troubleshoot your Internet connection, try each of these suggestions:
Verify that the Local Area Connection settings on your management computer are set to use either DHCP
l
or a static IP on the LAN subnet. Restart it or renew the DHCP address.
Verify that the WAN interface being used for Internet connectivity is not configured in Wire Mode or Tap
l
Mode.
Restart your Internet router or modem to communicate with the DHCP client in SonicOS on the appliance.
l
Check all cable connections and IP addresses.
l
Testing and Troubleshooting
ping sonicwall.com
https://www.sonicwall.com
SonicOS 7 Getting Started Guide for the NSsp 13700 and NSa Series
Connectivity
192.168.168.168
. You should receive a reply.
or another valid web site. If

Testing and Troubleshooting Connectivity

8
).
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