AudioCodes RXV80 User Manual

AudioCodes RXV80 User Manual

Standalone video collaboration bar
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User's & Administrator's Manual
AudioCodes High Definition IP Phones Series
RXV80 Standalone Video
Collaboration Bar
Version 1.13

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Summary of Contents for AudioCodes RXV80

  • Page 1 User's & Administrator’s Manual AudioCodes High Definition IP Phones Series RXV80 Standalone Video Collaboration Bar Version 1.13...
  • Page 3: Table Of Contents

    Debugging Interface ..................13 1.3.3 Android Security Updates ....................13 1.3.4 AudioCodes Root CA Certificate ..................14 Setting up the RXV80 ....................15 Signing in ........................17 Multi-Cloud Sign-in ......................17 3.1.1 Remote Provisioning and Sign in from Teams Admin Center ......... 17 Getting Started......................
  • Page 4 About ..........................60 Updating Microsoft Teams Devices Remotely ............63 Replacing Remote Controller Batteries ..............65 Assessing the RC’s Battery Level ................. 65 Restarting / Rebooting the RXV80 ................66 Supported Parameters ....................67 User's & Administrator's Manual Document #: LTRT-18173...
  • Page 5 Figure 4-1: Home Screen ..........................22 Figure 4-2: Camera Settings ........................22 Figure 4-3: Login when the RXV80 is in idle state ..................23 Figure 4-4: Camera settings - Save View ....................24 Figure 4-5: Camera settings - Save View ....................24 Figure 4-6: New meeting –...
  • Page 6 RXV80 Standalone Video Collaboration Bar This page is intentionally left blank. User's & Administrator's Manual Document #: LTRT-18173...
  • Page 7 This document is subject to change without notice. Date Published: July-21-2021 Trademarks AudioCodes Ltd. All rights reserved. AudioCodes, AC, HD VoIP, HD VoIP Sounds Better, IPmedia, Mediant, MediaPack, What’s Inside Matters, OSN, SmartTAP, VMAS, VoIPerfect, VoIPerfectHD, Your Gateway To VoIP, 3GX, VocaNom, AudioCodes One Voice and CloudBond are trademarks or registered trademarks of AudioCodes Limited All other products or trademarks are property of their respective owners.
  • Page 8 RXV80 Standalone Video Collaboration Bar This page is intentionally left blank. User's & Administrator's Manual Document #: LTRT-18173...
  • Page 9: Introduction

    The RXV80 Collaboration Bar for Microsoft Teams, part of the RX Suite, dramatically enhances the experience of Teams users seeking next-level experiences. Jointly developed with Dolby Communications Business Group, the video conferencing solution integrates Dolby audio and video quality with AudioCodes’...
  • Page 10: Specifications

    RXV80 Standalone Video Collaboration Bar Specifications The following table shows the RXV80 specifications. Table 1-1: Specifications Feature Details Ultra HD 4k Image Sensor Video capabilities  1/1.8” CMOS  Super-wide Angle Horizontal Field of View: 110°  Lens: Fixed focus, f/1.8 aperture ...
  • Page 11: Security Guidelines

    1. Introduction Security Guidelines The RXV80 is an AudioCodes Native Teams Android-based device purpose-built and customized for Teams calling and meeting and designed to enhance security as part of the default use. Though customers might see Android-based systems as prone to security issues, security is much less a concern on devices that are purpose-built for Teams meeting and calling.
  • Page 12: Screen Lock

    AudioCodes Private Key The system software on the device is signed with AudioCodes private key – users can replace the complete software only with new software that is also signed by the AudioCodes private key. This prevents the user from replacing the complete OTA package of the device with any new system software, unless this software has been fully signed by AudioCodes.
  • Page 13: Sandboxing

    AudioCodes Native Teams devices run Android which has integral procedures for protecting and securing user data. Device File System The device file system is encrypted on the RXV80 device – customers may enforce a policy of device encryption via Microsoft Intune. Debugging Interface The device leverages SSH as a debugging interface.
  • Page 14: Audiocodes Root Ca Certificate

    RXV80 Standalone Video Collaboration Bar 1.3.4 AudioCodes Root CA Certificate -----BEGIN CERTIFICATE----- MIIDMTCCAhmgAwIBAgIBATANBgkqhkiG9w0BAQsFADAfMQwwCgYDVQQKEwNBQ0wx DzANBgNVBAMTBlJvb3RDQTAeFw0wMDAxMDEwMDAwMDBaFw0zMDAxMDEwMDAwMDBa MB8xDDAKBgNVBAoTA0FDTDEPMA0GA1UEAxMGUm9vdENBMIIBIjANBgkqhkiG9w0B AQEFAAOCAQ8AMIIBCgKCAQEA6GK495KUCXAm/UE17G4/cjnZN4LNaxYEYzbfZL0a EhgSKYt/LQ+iUcDhojsneusNgrcGkpwKklKsGsvGWmSRNULV01CW+TX2VJN73+hh V0uzhyOIYAUhbDaoqNM6Kp5b7sJ1ew4Ig9kfd/ma9Czl5koESLlw/inLj/r+rD96 mUcPElWrKspv7Qy4I14fsK/yMArixRopTL1munVVPpSFM9Jh8IY3JHyr5CQJXKKs EhGAJsnHaRqsR2Su3X/WtslgEF+cvP34pxhlhFL29nMfnaFATSS3rgGaFlSvl1ZS esLMqkWjp9cqGYrvt7K61sYnvMMb+o/KbWqVokXb+Fr7bwIDAQABo3gwdjAMBgNV HRMEBTADAQH/MB0GA1UdDgQWBBQDXySn9hz15lDraZ+iXddZGReB+zBHBgNVHSME QDA+gBQDXySn9hz15lDraZ+iXddZGReB+6EjpCEwHzEMMAoGA1UEChMDQUNMMQ8w DQYDVQQDEwZSb290Q0GCAQEwDQYJKoZIhvcNAQELBQADggEBAI0rUywommWWJnH3 JOfKiS3+VnX5hJITZymvWanMXUz/6FonHccPXEBYTrUYwhiWx3dwELAFXDFKkxMp 0KKWZ4F39cAOLRjqhzya+xUeeJ9HQZCXYAJ6XgvTfN2BtyZk9Ma8WG+H1hNvvTZY QLbWsjQdu4eFniEufeYDke1jQ6800LwMlFlc59hMQCeJTenRx4HdJbJV86k1gBUE A7fJT1ePrRnXNDRz6QtADWoX3OmN7Meqen/roTwvLpEP22nYwvB28dq3JetlQKwu XC4gwI/o8K2wo3pySLU9Y/vanxXCr0/en5l3RDz1YpYWmQwHA8jJIu8rxdhr+VNQ Zv6R/Ys= -----END CERTIFICATE---- User's & Administrator's Manual Document #: LTRT-18173...
  • Page 15: Setting Up The Rxv80

    2. Setting up the RXV80 Setting up the RXV80 Note: See the RXV80 Standalone Video Collaboration Bar Deployment Guide shipped with the product or available from AudioCodes for information related to the hardware of the RXV80, including: Package contents •...
  • Page 16 RXV80 Standalone Video Collaboration Bar This page is intentionally left blank. User's & Administrator's Manual Document #: LTRT-18173...
  • Page 17: Signing In

    Note: See the RXV80 Standalone Video Collaboration Bar Deployment Guide shipped with the product or available from AudioCodes for detailed information on how to sign in to the device. Users are provided by default with the option to sign in from any browser or smartphone with a prominent device code.
  • Page 18 RXV80 Standalone Video Collaboration Bar In the ‘Provision new devices’ window, you can either add the MAC address manually or upload a file. Manually add a device MAC address 1. From the Awaiting Activation tab, select Add MAC ID. 2. Enter the MAC ID.
  • Page 19 1. Select a device from the Awaiting sign in tab. 2. Follow the instructions in Sign in a user, and then select Close. The tenant admin is expected to complete authentication on the device from any browser or smartphone. Version 1.13 RXV80 Standalone Video Collaboration Bar...
  • Page 20 RXV80 Standalone Video Collaboration Bar When the tenant admin is signing in from Teams Admin Center, the user interface on the device is blocked to prevent other actions on the phone. User's & Administrator's Manual Document #: LTRT-18173...
  • Page 21: Getting Started

    Getting Started Note: See the RXV80 Standalone Video Collaboration Bar Deployment Guide shipped with the product or available from AudioCodes for information on how to synchronize the remote controller and the Teams application. The figure below shows AudioCodes’ remote controller.
  • Page 22: Modifying Camera Settings

    On the remote controller, long-press the camera icon  Figure 4-2: Camera Settings When the RXV80 is in idle state (i.e., not during a call / meeting), permissions are • required to preset the camera. After long-pressing the remote controller’s camera...
  • Page 23: Figure 4-3: Login When The Rxv80 Is In Idle State

    4. Getting Started Figure 4-3: Login when the RXV80 is in idle state Note: During a call, all users can change Camera settings. When the call ends, the RXV80 • reverts to its preconfigured presets. The option to access Camera settings from the RXV80’s Device Settings still exists;...
  • Page 24: Figure 4-4: Camera Settings - Save View

    RXV80 Standalone Video Collaboration Bar Figure 4-4: Camera settings - Save View Figure 4-5: Camera settings - Save View Navigate to and select PTZ to create and edit presets using PTZ control. You can create and edit up to three presets and assign specific pan, tilt, and zoom settings for each one.
  • Page 25: Starting A New Meeting

    User's & Administrator's Manual 4. Getting Started Starting a New Meeting Note: You can navigate and select in the RXV80 using the: Remote controller -OR- • Touch screen •  To start a new meeting: In the home screen shown in the preceding figure, navigate to and select the Meet Now option.
  • Page 26: Figure 4-8: New Meeting - Select The Name Of A Person

    RXV80 Standalone Video Collaboration Bar Figure 4-8: New meeting – Select the name of a person Invite someone else – or others – and then select Start meeting. Note: The server allocates a meeting ID number and sends an invite message to all participant devices.
  • Page 27 User's & Administrator's Manual 4. Getting Started Version 1.13 RXV80 Standalone Video Collaboration Bar...
  • Page 28: Dialing A Number

    RXV80 Standalone Video Collaboration Bar Dialing a Number You can manually dial someone’s phone number.  To dial a phone number: In the home screen, navigate to and select the Dial pad option. Figure 4-9: Dial pad Enter the digits of the destination to call and select Call.
  • Page 29: Enabling Proximity Join

    Enabling Proximity Join ‘Proximity Join’ allows you to discover and add a nearby, available Microsoft Teams Room, i.e., the RXV80, in this case, to any meeting. It’s also possible to accept the incoming meeting on the console of the room.
  • Page 30: Sharing Your Screen

    RXV80 Standalone Video Collaboration Bar Sharing your Screen The RXV80 allows you to share a screen during meetings and when the device is idle, via the HDMI Input port. When the device is idle (when no meeting is taking place), a Share key allows you to present your PC screen via the RXV80 into a TV screen, for example, during a physical (face-to-face) meeting.
  • Page 31: About Microsoft Teams

    4. Getting Started During meetings, a Share key appears in the meeting keys options allowing you to present your PC screen directly via the RXV80 into the meeting and local TV without needing to join the meeting from your PC.
  • Page 32: Signing Out

    RXV80 Standalone Video Collaboration Bar Signing out You can sign out of the application as one user and optionally sign in again as another.  To sign out: Navigate to and select Sign out in the Settings screen shown in the preceding figure.
  • Page 33: Configuring Device Settings

    Note: Navigate and select options using the remote controller or touch screen.  To access device settings: In the home screen, navigate to and select the More option Navigate to and select Settings. Version 1.13 RXV80 Standalone Video Collaboration Bar...
  • Page 34 RXV80 Standalone Video Collaboration Bar Navigate to and select Device settings. Navigate to and select Device Administration. Log in as administrator. User's & Administrator's Manual Document #: LTRT-18173...
  • Page 35 After logging in, the Settings screen now also displays the settings under the section 'Device admin settings'. Click OK; the Settings screen now also displays ‘Device admin settings’, in addition to the ‘User’ settings. Version 1.13 RXV80 Standalone Video Collaboration Bar...
  • Page 36: Configuring Device Admin Settings

    RXV80 Standalone Video Collaboration Bar Configuring Device Admin Settings After logging in as Device Administration as shown in the previous section, you can configure Device Administration settings: Display, Date & Time, Wi-Fi, Camera. 5.1.1 Display Settings Modify these settings to suit your preferences related to the look and feel of the user interface.
  • Page 37 User's & Administrator's Manual 5. Configuring Device Settings Navigate to and select Screen saver. Navigate to and select Off to switch it on and then choose the screen saver. Version 1.13 RXV80 Standalone Video Collaboration Bar...
  • Page 38: Date & Time

    RXV80 Standalone Video Collaboration Bar 5.1.2 Date & Time Date and time are automatically retrieved from the deployed Network Time Protocol (NTP) server.  To configure Date & Time: Under ‘Device admin settings’, navigate to and select Date & Time.
  • Page 39: Wi-Fi Settings

    User's & Administrator's Manual 5. Configuring Device Settings 5.1.3 Wi-Fi Settings The RXV80 can connect to an Access Point via Wi-Fi. Note: See the Deployment Guide for detailed information on how to set up Wi-Fi.  To configure Wi-Fi settings: Under ‘Device admin settings’, navigate to and select Wi-Fi.
  • Page 40 RXV80 Standalone Video Collaboration Bar Parameter Description Saves the identity for some authentication methods that need network/wifi/[0- 15]/identity it, e.g., WPAPERSONAL, WPA2PERSONAL network/wifi/[0- 15]/anonymous_ identity Saves the anonymous identity for some authentication methods that need it, e.g., WPAENTERPRISE, WPA2ENTERPRISE, etc.
  • Page 41: Camera

    Navigate to and select Camera settings; the video stream is played and the following is displayed on the right side of the screen: Create and edit presets using PTZ control. For more information, see here. Adjust the camera for lighting conditions. For more information, see here. Version 1.13 RXV80 Standalone Video Collaboration Bar...
  • Page 42: Configuring Camera Frequency

    ‘Proximity Join’ in parallel, the Bluetooth dongle provided with RXV80 bundles must be used. The dongle fully supports the remote controller and the ‘Proximity Join’ feature. Note that if your package does not include a dongle, you can contact AudioCodes to obtain one. After it’s inserted, the RXV80 must be restarted.
  • Page 43: Security

    User's & Administrator's Manual 5. Configuring Device Settings Navigate to and select Pair new device. 5.1.6 Security As a security precaution, the RXV80 can be locked and unlocked. The setting helps secure the device against breaches.  To secure the device: Under ‘Device admin settings’, navigate to and select Security.
  • Page 44 RXV80 Standalone Video Collaboration Bar Navigate to and select PIN. Enter a PIN, click Next and then navigate to and select Password; a screen like the preceding is displayed. Set the password (must also be at least four characters) and then again navigate to and select Next.
  • Page 45: Languages & Input

    This setting allows users to customize inputting to suit personal requirements.  To set language and input: Under ‘Device admin settings’, navigate to and select Languages & input. Navigate to and select Physical keyboard. Navigate to and select Show virtual keyboard. Version 1.13 RXV80 Standalone Video Collaboration Bar...
  • Page 46: Modify Network

    RXV80 Standalone Video Collaboration Bar 5.1.8 Modify network This setting enables the Admin user to determine network information and to modify network settings.  To modify network settings: Under ‘Device admin settings’, navigate to and select Modify network. Navigate to and select: •...
  • Page 47: Calling

    This setting enables the user to configure call-associated functionalities to suit personal preferences.  To configure call settings: From the home page, navigate to and select More and then navigate to and select Settings. Navigate to and select Calling. Version 1.13 RXV80 Standalone Video Collaboration Bar...
  • Page 48 RXV80 Standalone Video Collaboration Bar • In the Calls screen, navigate to and select: Call forwarding to enable automatically redirecting incoming calls to another ♦ destination. Also ring to configure other phones to ring on incoming calls; only displayed if Call ♦...
  • Page 49: 5.1.10 Debugging

    Erase all data (see under Erase all dat) ADB (see under Error! Reference source not found.) • Screen Capture (see under Screen Capture) • Remote Packet Capture (see under Remote Packet Capture) • Version 1.13 RXV80 Standalone Video Collaboration Bar...
  • Page 50: Log Settings | Collecting Logs

    RXV80 Standalone Video Collaboration Bar Log Settings | Collecting Logs Device diagnostics (Logcat) can be collected using the Microsoft Admin Portal. For support purposes, general logs can be collected also using the Microsoft Admin Portal. The logs can help debug Teams application issues and also for issues related to the device.
  • Page 51 User's & Administrator's Manual 5. Configuring Device Settings Note: The preceding figure is for illustrative purposes. It shows an AudioCodes phone. The same screen is displayed for the RXV80. Click the icon. Diagnostics Version 1.13 RXV80 Standalone Video Collaboration Bar...
  • Page 52: Remote Logging

    RXV80 Standalone Video Collaboration Bar Click Proceed; the logs are uploaded to the server. Click the History tab. Click Download to download the logs. Remote Logging Remote Logging via Syslog provides the same log level as Device Diagnostics (performed via the Microsoft Admin Portal) with some additional information that may be relevant to device issues (not Teams application issues).
  • Page 53: Diagnostic Data

    To use the tool: Navigate to and select Diagnostic Data. Navigate to and select OK to confirm ‘Copy logs to sdcard’; the RXV80 creates all necessary logs and copies them to the its SD Card / Logs folder. Get the logs using SCP notation as follows: scp -r admin@host_IP:/sdcard/logs/ .
  • Page 54: Reset Configuration

    RXV80 Standalone Video Collaboration Bar Reset configuration Admin users can opt to ‘clean up’ their configuration history and return the RXV80 to an Out of Box Experience (OOBE). If the Teams app isn't running well, this might help.  To reset the configuration: Navigate to and select Reset configuration.
  • Page 55: Launch Mobile Teams

    This feature enables Admin users to perform media/DSP debugging. Note: DSP recording can be activated on the fly without requiring the network administrator to reset the phone.  To reset the configuration: Navigate to and select Debug Recording. Version 1.13 RXV80 Standalone Video Collaboration Bar...
  • Page 56: Erase All Data (Factory Reset)

    RXV80 Standalone Video Collaboration Bar Navigate to and select Voice record to enable the feature. Navigate to and select Remote IP address to input the IP address of the device whose traffic you want to record. Navigate to and select Remote port and input it (Default: 5000).
  • Page 57: Remote Packet Capture

    Note too that Android devices also feature a ‘hardware watchdog’. This feature resets the phone if Android is stacked and doesn’t respond (though Android stacking is unlikely); there’s no recovery process; the device is only reset. Version 1.13 RXV80 Standalone Video Collaboration Bar...
  • Page 58 All AudioCodes devices for Microsoft Teams have a reset key or a combination of keys on the keypad to reset it. The following figure shows the reset key on the rear panel of the RXV80. While the device is powering up, the network administrator can perform recovery operations by long-pressing the device’s reset key / two-key combination.
  • Page 59: Configuring User Settings

    Live Captions can be set in regular one-on-one calls as well as in Teams meetings. 5.3.4 Hiding Names and Meeting Titles Users can hide information such as names and meeting titles for individual devices via the Meetings page (More > Settings > Meetings): Version 1.13 RXV80 Standalone Video Collaboration Bar...
  • Page 60: Reboot

    Under ‘User’, navigate to and select Reboot.  5.3.6 About The ‘About’ screen gives you quick access to information about the RXV80 deployment.  To access the About screen: Under ‘User’, navigate to and select About. Navigate to and select Status.
  • Page 61 User's & Administrator's Manual 5. Configuring Device Settings View the RXV80’s firmware information. Version 1.13 RXV80 Standalone Video Collaboration Bar...
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  • Page 63: Updating Microsoft Teams Devices Remotely

    User's & Administrator's Manual 6. Updating Microsoft Teams Devices Remotely Updating Microsoft Teams Devices Remotely For instructions on how to update Microsoft Teams devices remotely, see https://docs.microsoft.com/en-us/microsoftteams/devices/remote-update Version 1.13 RXV80 Standalone Video Collaboration Bar...
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  • Page 65: Replacing Remote Controller Batteries

    7. Replacing Remote Controller Batteries Replacing Remote Controller Batteries If the remote controller batteries run low, the RXV80 application notifies you about the issue. A notification is sent to the screen/TV as well as to AudioCodes’ Device Manager if battery voltage level falls low, indicating what percentage level remains unused.
  • Page 66: Restarting / Rebooting The Rxv80

    RXV80 Standalone Video Collaboration Bar Restarting / Rebooting the RXV80 The RXV80 sometimes needs to be restarted / rebooted, for example, after inserting the Bluetooth dongle.  To restart / reboot the RXV80: Long-press the remote controller’s power on/off button for about five seconds.
  • Page 67: Supported Parameters

    8. Supported Parameters Supported Parameters Listed here are the configuration file parameters currently supported by Android-based Teams devices. They're in AudioCodes’ UC version format. The parameters are comprised of Microsoft configuration profile settings and AudioCodes’ device-specific parameters. general/silent_mode = 0 (default)/1 ...
  • Page 68 Website: https://www.audiocodes.com/ ©2021 AudioCodes Ltd. All rights reserved. AudioCodes, AC, HD VoIP, HD VoIP Sounds Better, IPmedia, Mediant, MediaPack, What’s Inside Matters, OSN, SmartTAP, User Management Pack, VMAS, VoIPerfect, VoIPerfectHD, Your Gateway To VoIP, 3GX, VocaNom, AudioCodes One Voice and CloudBond are trademarks or registered trademarks of AudioCodes Limited.

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