Carrier 38MBR Service Manual
Carrier 38MBR Service Manual

Carrier 38MBR Service Manual

Outdoor unit single zone ductless system
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38MBR
Outdoor Unit Single Zone Ductless System
Sizes 36 to 58

TABLE of CONTENTS

SA\FETY CONSIDERATIONS...................................................... 1
INTRODUCTION............................................................................ 1
WIRING ........................................................................................... 3
CONNECTION DIAGRAM............................................................ 3
WIRING DIAGRAMS..................................................................... 4
REFRIGERATION CYCLE DIAGRAM........................................ 8
REFRIGERANT LINES .................................................................. 9
SYSTEM EVACUATION AND CHARGING ............................... 10
SYSTEM VACUUM AND CHARGE ............................................ 10
ELECTRONIC FUNCTIONS ......................................................... 11
POINT CHECK FUNCTION .......................................................... 14
TROUBLESHOOTING................................................................... 16
DIAGNOSTIC GUIDES.................................................................. 17
DIAGNOSIS AND SOLUTION...................................................... 18
DISASSEMBLY INSTRUCTIONS SIZE 36.................................. 47
DISASSEMBLY INSTRUCTIONS SIZE 48-58 ............................ 53

SA\FETY CONSIDERATIONS

Installing, starting up, and servicing air-conditioning equipment can
be hazardous due to system pressures, electrical components, and
equipment location (roofs, elevated structures, etc.).
Only trained, qualified installers and service mechanics should install,
start-up, and service this equipment.
Untrained personnel can perform basic maintenance functions such as
coil cleaning. All other operations should be performed by trained
service personnel.
When working on the equipment, observe precautions in the literature
and on tags, stickers, and labels attached to the equipment.
Follow all safety codes. Wear safety glasses and work gloves. Keep a
quenching cloth and fire extinguisher nearby when brazing. Use care
in handling, rigging, and setting bulky equipment.
Read this manual thoroughly and follow all warnings or cautions
included in the literature and attached to the unit. Consult local
building codes and National Electrical Code (NEC) for special
requirements. Recognize safety information. This is the safety-alert
symbol
. When you see this symbol on the unit and in instructions
or manuals, be alert to the potential for personal injury. Understand
these signal words: DANGER, WARNING, and CAUTION.
Service Manual
These words are used with the safety-alert symbol. DANGER
identifies the most serious hazards which will result in severe personal
PAGE
injury or death. WARNING signifies hazards which could result in
personal injury or death. CAUTION is used to identify unsafe
practices which may result in minor personal injury or product and
property damage. NOTE is used to highlight suggestions which will
result in enhanced installation, reliability, or operation.

INTRODUCTION

This service manual provides the necessary information to service,
repair, and maintain the 38MBR family of heat pumps. Use the
"TABLE of CONTENTS" on page 1 to locate a desired topic. For
detailed information regarding product specifications refer to product
data documentation.
Specifications subject to change without notice.
WARNING
ELECTRICAL SHOCK HAZARD
Failure to follow this warning could result in personal injury or death.
Before installing, modifying, or servicing system, main electrical
disconnect switch must be in the OFF position. There may be more than 1
disconnect switch.
Lock out and tag switch with a suitable warning label.
WARNING
EXPLOSION HAZARD
Failure to follow this warning could result in
death, serious personal injury, and/or property
damage. Never use air or gases containing oxygen
for leak testing or operating refrigerant
compressors. Pressurized mixtures of air or gases
containing oxygen can lead to an explosion.
CAUTION
EQUIPMENT DAMAGE HAZARD
Failure to follow this caution may result in equipment damage or improper
operation.
Do not bury more than 36 in. (914 mm) of refrigerant pipe in the ground.
If any section of pipe is buried, there must be a 6 in. (152 mm) vertical rise
to the valve connections on the outdoor units. If more than the
recommended length is buried, refrigerant may migrate to the cooler
buried section during extended periods of system shutdown. This causes
refrigerant slugging and could possibly damage the compressor at start-up.

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Table of Contents
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Summary of Contents for Carrier 38MBR

  • Page 1: Table Of Contents

    This service manual provides the necessary information to service, or manuals, be alert to the potential for personal injury. Understand repair, and maintain the 38MBR family of heat pumps. Use the “TABLE of CONTENTS” on page 1 to locate a desired topic. For these signal words: DANGER, WARNING, and CAUTION.
  • Page 2: Model / Serial Number Nomenclatures

    38MBR: Service Manual MODEL / SERIAL NUMBER NOMENCLATURES Table 1 —Unit Sizes SYSTEM TONS kBTUh VOLTAGE-PHASE OUTDOOR MODEL 3.00 36,000 208/230-1 38MBRQ36A--3 4.00 48,000 208/230-1 38MBRQ48A--3 5.00 58,000 208/230-1 38MBRQ58A--3 OUTDOOR UNIT 38 = OUTDOOR UNIT VOLTAGE MB = MODEL...
  • Page 3: Wiring

    38MBR: Service Manual WIRING CAUTION All wires must be sized per NEC (National Electrical Code) or CEC (Canadian Electrical Code) and local codes. Use Electrical Data table MCA (minimum circuit amps) and MOCP (maximum over current protection) to correctly size the wires and the disconnect fuse or breakers EQUIPMENT DAMAGE HAZARD respectively.
  • Page 4: Wiring Diagrams

    38MBR: Service Manual WIRING DIAGRAMS Size 36K Applicable to the units BLACK adopting DC motor only COMP BLUE CN33 CN41 CN43 4-WAY1 CN20 BLUE CN42 BLUE CN22 BLUE BLUE BLACK CN40 HEAT_Y CN10 CN44 BLACK HEAT_D BLACK CN34 BLACK (1)L1 (2)L2 TO INDOOR COMM.
  • Page 5 38MBR: Service Manual WIRING DIAGRAMS (CONT) Size 36K Table 3 — Wiring Diagram Size 36K Codes OUTDOOR UNIT PFC & IPM BOARD CODE PART NAME CN53~CN54 Input: 230VAC High voltage CN55 Output: Pin1 (12VDC),Pin2 (5VDC),Pin3 (EARTH) CN19 Pin1~Pin3: Connect to FAN voltage among phases 0~200VAC...
  • Page 6 38MBR: Service Manual WIRING DIAGRAMS (CONT) Sizes 48K and 58K Notes: WIRING DIAGRAM (OUTDOOR UNIT) This symbol indicates the element is optional, the actual shape prevails. Ferrite bead Ferrite bead Ferrite bead BLUE MAIN BOARD /BLACK BLUE OPTIONAL BLACK CN22...
  • Page 7 38MBR: Service Manual WIRING DIAGRAMS (CONT) Sizes 48K and 58K Table 6 — Wiring Diagram Sizes 48K and 58K Codes OUTDOOR UNIT PFC & IPM BOARD CODE PART NAME CN1~CN6 Output:224-380VDC High voltage to DIODE MODULE CN2~CN3 Output:224-380VDC High voltage to PFC INDUCTOR...
  • Page 8: Refrigeration Cycle Diagram

    38MBR: Service Manual REFRIGERATION CYCLE DIAGRAM Electronic CAPILIARY TUBE expansion valve LIQUID SIDE 2-WAY VALVE T3 Condenser temp. sensor HEAT EXCHANGE (EVAPORATOR) HEAT T4 Ambient T1 Room temp. EXCHANGE T2 Evaporator temp. sensor sensor temp. sensor (CONDENSER) middle T2B Evaporator temp.
  • Page 9: Refrigerant Lines

    38MBR: Service Manual REFRIGERANT LINES General Refrigerant Line Sizing 1. The outdoor units are shipped with a full charge of R410A refrigerant. All charges, line sizing, and capacities are based on runs of 25ft. (7.6 m). For runs over 25 ft. (7.6 m), consult the long-line applications section for the proper charge adjustments.
  • Page 10: System Evacuation And Charging

    38MBR: Service Manual SYSTEM EVACUATION AND CHARGING Deep Vacuum Method CAUTION The deep vacuum method requires a vacuum pump capable of pulling a vacuum of 500 microns and a vacuum gage capable of accurately measuring this vacuum depth. The deep vacuum method is the most positive way of UNIT DAMAGE HAZARD assuring a system is free of air and liquid water (see Fig.
  • Page 11: Electronic Functions

    38MBR: Service Manual ELECTRONIC FUNCTIONS Abbreviation Condenser High Temperature T3 Protection: • 131°F(55°C)<T3<140°F(60°C), the compressor frequency decreases • T1: Indoor room temperature to the lower level until to F1 and then runs at F1. If • T2: Coil temperature of indoor heat exchanger middle T3<129.2°F(54°C), the compressor keeps running at the current...
  • Page 12 38MBR: Service Manual COOLING Mode HEATING Mode Outdoor Fan Running Rules Outdoor Fan Running Rules DC_FAN_HI_SPD_ADD 28 (82.4°F) DC_FAN_SSLOW_SPD_ADD 69.8°F(21°C) 26 (78.8°F) 66.2°F(19°C) DC_FAN_MID_SPD_ADD 25 (77°F) DC_FAN_SLOW_SPD_ADD 64.4°F(18°C) 23 (73.4°F) 60.8°F(16°C) DC_FAN_MIN_SPD_ADD _ADD DC_FAN_MIN_SPD_ADD 22 (71.6°F) 59°F(15°C) 20 (69°F) 55.4°F(13°C)
  • Page 13 38MBR: Service Manual Defrosting Mode If any one of the following conditions are met, AC enters the DEFROSTING mode. After the compressor starts and continues to run, mark the minimum value of T3 from the 10th minute to 15th minute as T30.
  • Page 14: Point Check Function

    38MBR: Service Manual POINT CHECK FUNCTION Evaporator Coil Temperature Protection Press the remote controller LED DISPLAY or LED or MUTE three times, and then press AIR DIRECTION or SWING three times in ten seconds (the buzzer rings for two seconds). The air conditioner enters the information enquiry status.
  • Page 15 38MBR: Service Manual Enquiry Information Table 12 — Enquiry Information ENQUIRY INFORMATION DISPLAY VALUE MEANING REMARK - 1F,- 1E,- 1d,- 1c,- 1 - 25,- 24,- 23,- 22,- 21,- 20 1. All the displaying temperature is b,- 1A actual value. - 19—99 - 19—99...
  • Page 16: Troubleshooting

    38MBR: Service Manual TROUBLESHOOTING This section provides the required flow charts to troubleshoot problems For problems requiring measurements at the control boards, note the that may arise. following: NOTE: Information required in the diagnoses can be found in the 1. Always disconnect the main power.
  • Page 17: Diagnostic Guides

    38MBR: Service Manual DIAGNOSTIC GUIDES Table 13 — Indoor Unit Error Display OPERATION LAMP TIMER LAMP DISPLAY LED STATUS SOLUTION Indoor unit EEPROM parameter error Page 20 ☆ 1 time Communication malfunction between indoor and outdoor units Page 22 ☆ 2 times...
  • Page 18: Diagnosis And Solution

    38MBR: Service Manual DIAGNOSIS AND SOLUTION Outdoor Unit Error Display Table 15 — Diagnostic Guide for Outdoor Units PROBLEMS ERROR CODE SOLUTION Communication malfunction between indoor and outdoor units Page 22 Current overload protection Page 21 Outdoor ambient temperature sensor (T4) malfunction...
  • Page 19 38MBR: Service Manual Table 16 — Outdoor Check Function DISPLAY REMARK Normal display Display running frequency, running state or malfunction code Actual data*HP*10 If the capacity demand code is higher than 99, the digital display tube displays a single digit and a ten digit. (For example, the Indoor unit capacity demand code digital display tube displays “5.0”...
  • Page 20 38MBR: Service Manual EEPROM Parameter Error - Diagnosis and Solution (E0/F4) Error Code E0/F4 Malfunction decision conditions Indoor or outdoor PCB main chip does not receive feedback from EEPROM chip. • Installation mistake Supposed Causes • PCB faulty Troubleshooting Power Wait 2 minutes then power ON the unit.
  • Page 21 38MBR: Service Manual Overload Current Protection Diagnosis and Solution (F0) Error Code Malfunction decision conditions An abnormal current rise is detected by checking the specified current detection circuit. • Power supply problems • System blockage Supposed Causes • PCB faulty •...
  • Page 22 38MBR: Service Manual Indoor / Outdoor Unit's Communication Error - Diagnosis and Solution (E1) Error Code Indoor unit does not receive feedback from outdoor unit for 60 seconds, or the outdoor unit does not receive Malfunction decision conditions feedback from indoor unit for 120 seconds.
  • Page 23 38MBR: Service Manual Fig. 19 — DC Voltage Test Remark Use a multimeter to test the DC voltage between the outdoor unit’s L2 port and S ports (Fig. 19). The red pin of the multimeter connects with the L2 port while the black pin is for the S port. When the AC is running normally, the voltage moves alternatively between -50V to 50V.
  • Page 24 38MBR: Service Manual Index 1 Indoor or Outdoor DC Fan Motor (control chip is in the fan motor). Power on and when the unit is in standby, measure the voltage of pin-1 - pin3, pin4 -pin3 in the fan motor connector. If the value of the voltage is not in the range showing in the table below, the PCB has an issue and needs to be replaced.
  • Page 25 38MBR: Service Manual Fan Speed is operating outside of the Normal Range (E3/F5) Error Code E3/F5 When the indoor fan speed maintains a low speed (ex. 300RPM) or a speed that's too high (ex.1500RPM) for a certain time, the unit stops and the LED displays the failure (E3). When the outdoor fan speed registers...
  • Page 26 38MBR: Service Manual Open Circuit or Short Circuit of Temperature Sensor Diagnosis and Solution (E4/E5/F1/F2/F3) Error Code E4/E5/F1/F2/F3 Malfunction decision conditions If the sampling voltage is lower than 0.06V or higher than 4.94V, the LED displays the failure. • Wiring mistake Supposed Causes •...
  • Page 27 38MBR: Service Manual Refrigerant Leakage Detection Diagnosis and Solution (EC) Error Code Define the evaporator coil temp.T2 of the compressor just starts running as Tcool. In the beginning 5 minutes Malfunction decision conditions after the compressor starts up, if T2 <Tcool-35.6°F(Tcool-2°C) does not keep continuous 4 seconds and this situation happens 3 times, the display area shows “EC”...
  • Page 28 38MBR: Service Manual IPM Malfunction or IGBT Over-strong Current Protection Diagnosis and Solution (PO) Error Code When the voltage signal that IPM sends to the compressor drive chip is abnormal, the LED displays “PO” Malfunction decision conditions and the AC turns off.
  • Page 29 38MBR: Service Manual Fig. 23 — P-U Fig. 24 — P-V Manufacturer reserves the right to change, at any time, specifications and designs without notice and without obligations.
  • Page 30 38MBR: Service Manual Fig. 25 — P-W Fig. 26 — P-N Manufacturer reserves the right to change, at any time, specifications and designs without notice and without obligations.
  • Page 31 38MBR: Service Manual Over Voltage or Too Low Voltage Protection Diagnosis and Solution (P1) Error Code Malfunction decision conditions An abnormal current rise is detected by checking the specified current detection circuit. • Power supply problems Supposed Causes • System leakage or blockage •...
  • Page 32 38MBR: Service Manual High Temperature Protection of Compressor Top Diagnosis and Solution (P2) Error Code Malfunction decision conditions If the sampling voltage is not 5V, the LED displays the failure. • Power supply problems Supposed Causes • System leakage or block •...
  • Page 33 38MBR: Service Manual Inverter Compressor Drive Error Diagnosis and Solution (P4) Error Code An abnormal inverter compressor drive is detected by a special detection circuit, including communication Malfunction decision conditions signal detection, voltage detection, compressor rotation speed signal detection and so on.
  • Page 34 38MBR: Service Manual Outdoor IPM Module Temperature Sensor Malfunction Diagnosis and Solution (P7) Error Code Malfunction decision conditions If the sampling voltage is lower than 0.06V or higher than 4.94V, the LED displays a failure. • Faulty wiring Supposed Causes •...
  • Page 35 38MBR: Service Manual J0 Malfunction Error Code When the evaporator coil is more than 140°F(60°C), the unit stops. It starts up again only when the evaporator Malfunction decision conditions coil is less than 129°F(54°C). • Faulty evaporator coil temperature sensor •...
  • Page 36 38MBR: Service Manual J1 Malfunction Error Code When the outdoor pipe temperature is more than 149°F(65°C), the unit stops. It starts up again only when the Malfunction decision conditions outdoor pipe temperature is less than 126°F(52°C). • Faulty condenser temperature sensor Supposed Causes •...
  • Page 37 38MBR: Service Manual J2 Malfunction Error Code When the compressor discharge temperature (T5) is more than 115°C for 10 seconds, the compressor will Malfunction decision conditions stop and not restart until T5 is less than 90°C. • Refrigerant leakage • Faulty wiring Supposed Causes •...
  • Page 38 38MBR: Service Manual J3 Malfunction Error Code When the voltage signal that the IPM sends to the compressor is abnormal, the display LED shows “J3” and Malfunction decision conditions the unit turns off. • Faulty wiring • Faulty IPM board Supposed Causes •...
  • Page 39 38MBR: Service Manual J4 Malfunction Error Code When the signal from the IPM to the Main Control Board and IPM Board is abnormal, the display LED shows Malfunction decision conditions “J4” and the unit turns off. • Faulty wiring • Faulty IPM Outdoor board Supposed Causes •...
  • Page 40 38MBR: Service Manual J5 Malfunction Error Code Malfunction decision conditions The sampling voltage is not 5V, the LED displays a failure code. • Faulty wiring • Faulty overload protector Supposed Causes • System blockage • Faulty outdoor PCB Troubleshooting J5 displayed...
  • Page 41 38MBR: Service Manual J6 Malfunction Error Code J6/P6 Malfunction decision conditions If the sampling voltage is not 5V, the LED displays a failure code. • Faulty wiring • Faulty overload protector Supposed Causes • System blockage • Faulty outdoor PCB...
  • Page 42 38MBR: Service Manual J8 Malfunction Error Code Malfunction decision conditions An abnormal voltage rise or drop is detected by checking the specified voltage detection circuit. • Faulty or wrong power supply • Faulty wiring Supposed Causes • Faulty bridge rectifier •...
  • Page 43 38MBR: Service Manual Main Parts Check Temperature sensor checking Disconnect the temperature sensor from PCB, measure the resistance value with a tester. Temperature sensors: • Room temp. (T1) sensor, • Indoor coil temp. (T2) sensor, • Outdoor coil temp. (T3) sensor, •...
  • Page 44 38MBR: Service Manual Compressor Checking Measure the resistance value of each winding by using the tester. NOMINAL RESISTANCE VALUE POSITION ATF310D43UMT ATQ420D1UMU Blue - Red Blue - Black 0.65Ω 0.38Ω Red - Blue IPM Continuity Check Turn off the power, let the large capacity electrolytic capacitors discharge completely, and dismount the IPM. Use a digital tester to measure the resistance between P and UVWN;...
  • Page 45 38MBR: Service Manual Pressure on Service Port Cooling Charts (Cooling Mode) OUTDOOR TEMP. INDOOR   TEMP 75 (23.89) 85 (29.44) 95 (35) 105 (40.56) 115 (46.11) 10.1 10.7 11.2 0.82 0.78 0.81 0.86 1.01 0.86 0.83 0.87 0.91 1.07 0.93...
  • Page 46 38MBR: Service Manual Pressure on Service Port (cont.) Heating Charts (Heating Mode) OUTDOOR TEMP. INDOOR   TEMP. 57 (13.89) 47 (8.33) 37 (2.78) 27 (-2.78) 17 (-8.33) 30.3 28.5 25.3 22.8 20.8 32.5 30.0 26.6 25.4 23.3 33.8 31.5 27.8...
  • Page 47: Disassembly Instructions Size 36

    38MBR: Service Manual DISASSEMBLY INSTRUCTIONS SIZE 36 Part name Procedures Remarks Panel plate Remove the panel plate Big handle (4 screws) Screws of top panel (3screws, 1screws is under the big handle) 1) Stop the air conditioner and turn off the power breaker.
  • Page 48 38MBR: Service Manual DISASSEMBLY INSTRUCTIONS SIZE 36 (CONT) Fan Assembly Remove the fan assembly Electronic control box 1) Use procedure 1 to remove the panel plate. compressor 2) Remove the nut securing the fan, then remove the fan. Unfix the hooks and remove the screws.
  • Page 49 38MBR: Service Manual DISASSEMBLY INSTRUCTIONS SIZE 36 (CONT) T3,T4,T5,sensor Pressure switch Compressor wire 4) Disconnect the fan motor connector from the electronic control board. Electronic expansion 4 way valve Motor wire 5) Remove the fan motor’s screws (4) then remove the motor.
  • Page 50 38MBR: Service Manual DISASSEMBLY INSTRUCTIONS SIZE 36 (CONT) Electrical Remove the electrical parts parts After completing steps in sections 1 and 2, remove the compressor connector. 2) Pull out the two blue wires connected with the 4-way valve. 3) Pull out the condenser coil temp.
  • Page 51 38MBR: Service Manual DISASSEMBLY INSTRUCTIONS SIZE 36 (CONT) 4) Disconnect the pressure switch connector. Disconnect the electronic expansion valve from the control board. 6) Remove the ground wires. 7) Remove the wires (1,2,3 or L1,L2, S). Next, remove the electronic control box.
  • Page 52 38MBR: Service Manual DISASSEMBLY INSTRUCTIONS SIZE 36 (CONT) 4-Way Valve Remove the 4-way valve The picture of the 4-way may differ from your actual valve. 1) Complete the steps in sections 1 and 3. 2) Recover refrigerant from the refrigerant coil.
  • Page 53: Disassembly Instructions Size 48-58

    38MBR: Service Manual DISASSEMBLY INSTRUCTIONS SIZE 48-58 Part name Procedures Remarks Fan assembly Remove the fan assembly 1) Stop the air conditioner and turn off the power breaker. 2) Remove the air outlet grille screws (8). 3) Remove the hex nut securing the fan.
  • Page 54 38MBR: Service Manual DISASSEMBLY INSTRUCTIONS SIZE 48-58 (CONT) 6) Remove the right front side screw (1) and the right front side panel. 7) Disconnect the fan motor connectors FAN (3p, white) and FAN2 (3p, white) from the DC motor driver board.
  • Page 55 38MBR: Service Manual DISASSEMBLY INSTRUCTIONS SIZE 48-58 (CONT) Right-rear panel screws Electrical Remove the electrical parts parts 1) Complete steps 5 - 6 in section 1 and section 2. DC Fan IPM board PCB board Driver board 2) Disconnect the fan motor connector (5p, white) from the IPM board.
  • Page 56 38MBR: Service Manual DISASSEMBLY INSTRUCTIONS SIZE 48-58 (CONT) CN2(yellow) CN1(red) CN6(black) CN3(yellow) W(black) CN9(10p,white) 4) Remove the screws securing the IPM board and remove the IBM board. 5) Disconnect the connectors and wires connected from the PCB and other parts.
  • Page 57 38MBR: Service Manual DISASSEMBLY INSTRUCTIONS SIZE 48-58 (CONT) 6) Disconnect the grounding wire (yellow-green) after removal of the big handle. Remove the PCB board. Compressor Remove the compressor. 1) Complete steps 5 - 6 in section and section 2. 2) Extract the refrigerant gas.
  • Page 58 3. 3) Remove the coil. 4) Detach the expansion valves welded parts and pipes. © 2021 Carrier. All rights reserved. Edition Date: 07/21 Catalog No: 38MBR-04SM A Carrier company Replaces: 38MBR-03SM Manufacturer reserves the right to change, at any time, specifications and designs without notice and without obligations.

This manual is also suitable for:

38mbrq36a-338mbrq48a-338mbrq58a-3

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