Sony Cyber-shot DSC-T30 User's Manual / Troubleshooting page 96

You cannot copy images.
Connect the camera and your computer correctly making a USB connection (page 67).
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Follow the designated copy procedure for your OS (pages 67, 78).
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When you shoot images with a "Memory Stick Duo" formatted by a computer, you may not
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be able to copy the images to a computer. Shoot using a "Memory Stick Duo" formatted by
your camera (page 57).
After making a USB connection, "Cyber-shot Viewer" does not start
automatically.
Start "Media Check Tool" (page 73).
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Make the USB connection after the computer is turned on (page 67).
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The image cannot be played back on a computer.
If you are using "Cyber-shot Viewer," refer to the Help.
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Consult the computer or software manufacturer.
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The image and sound are interrupted by noise when you view a movie on a
computer.
You are playing back the movie directly from the internal memory or the "Memory Stick
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Duo". Copy the movie to the hard disk of your computer, then play back the movie from the
hard disk (page 66).
You cannot print an image.
Check the printer settings.
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Images once copied to a computer cannot be viewed on the camera.
Copy them to a folder recognized by the camera, such as "101MSDCF" (page 71).
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Operate correctly (page 72).
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Cyber-shot Viewer
Images are not displayed correctly with "Cyber-shot Viewer".
Make sure the folder of the images is registered in "Viewed folders". If the images are not
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displayed even if the folder is registered in "Viewed folders", update the database (page 76).
You cannot find images imported with "Cyber-shot Viewer".
Look in the "My Pictures" folder.
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If you have changed the default settings, refer to "Changing the "Folder to be imported"" on
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page 76 and check what folder is used for importing.
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