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TROUBLESHOOTING
Try the troubleshooting tips below should you experience any problems or call a
NewAir support representative (1-855-963-9247) for more help or guidance.
Problem
The electric
cooler is not
working.
Cooler
compartments
are too warm.
Food freezes
inside.
The electric
cooler produces
water-like
noises.
The electric
cooler is noisy
when starting.
There is water
drops around
the refrigerator
casing or door
gap.
Code F1 is on
the display
panel
Possible Causes and Solution
• The plug and socket are not connected properly.
• The fuse has been burnt.
• The compressor protection mode may be on. Wait
3mins before turning the electric cooler on.
• The door is opened frequently.
• A large amount of warm or hot food has been stored
recently. The cooler will eventually reach the desired
temperature.
• The cooler has been disconnected for a period of time;
it will reach the desired temperature eventually.
• The set temperature is too low.
• This is regular operation noise caused by the
refrigerant's flow.
• Humming like noises are common and caused by the
working compressor. The noise will be reduced after
running for a few minutes.
• It is naturally condensed water that drops when
moisture in the air meets the lower temperature of
the inner zones.
• This is the protection mode for a low voltage car.
Unplugging the adaptor from the car and connecting
to another power source is recommended if F1 shows
up, then set the battery protection mode from H to M
or from M to L.
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