Troubleshooting
Action
Step 5
Check if the cables connecting the printer and the computer are
inserted to the correct ports.
Are the cables inserted to the correct ports?
Step 6
Install the correct print driver.
Is the printer responding?
Step 7
Turn off the printer, wait for about 10 seconds, and then turn on the
printer.
Is the printer responding?
Adjusting toner darkness
1
From the control panel, navigate to:
Settings >
> Print >
2
Adjust the setting, and then press
Job prints from the wrong tray or on the wrong paper
Action
Step 1
a
Check if you are printing on the correct paper.
b
Print the document.
Is the document printed on the correct paper?
Step 2
a
Depending on your operating system, specify the paper size
and paper type from the Printing Preferences or Print dialog.
Note: You can also change the settings on the printer control
panel. Navigate to:
Settings >
Paper Size/Type >
b
Make sure that the settings match the paper loaded.
c
Print the document.
Is the document printed on the correct paper?
> Quality >
.
> Paper >
> Tray Configuration >
Yes
Go to step 6.
The problem is
solved.
The problem is
solved.
> Toner Darkness >
Yes
aaa
Go to step 2.
The problem is
solved.
>
111
No
Insert the cables to
the correct ports.
Go to step 7.
Contact your dealer.
No
Load the correct
paper size and paper
type.
Go to step 3.