Viewing Images - Sony MHS-CM1 Mobile HD Snap Camera Handbook

Troubleshooting

Viewing images

Your camera cannot playback images.
Press (Play) button to change to the playback mode (page 30).
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The folder/file name has been changed on your computer.
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• When an image file has been processed by a computer or when the image file was recorded
using a model other than that of your camera, playback on your camera is not guaranteed.
The camera is in USB mode. Delete the USB connection.
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The date and time are not displayed.
The display indicators are turned off. Show the display indicators by pressing v (DISP) on the
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control button (page 26).
The image appears rough right after playback starts.
The image may appear rough right after playback starts due to image processing. This is not a
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malfunction.
The image does not appear on the TV screen.
Check [Video Out] to see if the video output signal of your camera is set to the color system of
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your TV (page 55).
Check whether the connection is correct (page 57).
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If the USB cable is connected to the USB terminal, disconnect it.
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You cannot view the image or hear the sound on the TV.
When you are using the component video plug, make sure the red and white plugs of the A/V
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connecting cable are connected (page 57).
The top, bottom, right, and left edges of images may be trimmed slightly when
you play back on a connected TV.
The LCD screen of the camera can display recording images across the entire screen (full
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pixel display). However, this may cause slight trimming of the top, bottom, right, and left
edges of images when played back on a TV which is not compatible with full pixel display.
When connecting to TV with A/V connecting cable, the image is displayed with
black space on the upper and lower sides.
This happens when viewing an image recorded at HD (high definition) on a 4:3 TV. This is
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not a malfunction.
The image recorded at HD (high definition) appears distorted.
Set the wide mode of the TV to display the image recorded in the 16:9 mode correctly.
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