Axis Q1755 User Manual page 43

No audio or
very poor audio quality
Audio volume too low/high
Volume settings incorrect
Poor audio quality
CPU overloaded
Unsynchronized audio and video
Distorted audio
For further assistance, please contact your reseller or see the support pages on the Axis website at www.axis.com/techsup
Check that the correct Audio Input source is selected under Setup > Audio > Source.
Select Microphone for the internal microphone or for a connected external microphone.
Select Line for a connected line in source.
The volume of the microphone is either too high or too low. Change the volume for the
microphone in the toolbar on the Live View page.
Reduce the number of listeners and viewers and decrease the image resolution and com-
pression.
It is recommended that the camera's time setting is synchronized with an NTP Server. This
is enabled under System Options > Date & Time.
Check that the correct Audio Input source is selected under Setup > Audio Settings >
Source. Select Microphone for the internal microphone or for a connected external micro-
phone. Select Line for a connected line in source.
43
AXIS Q1755 - Troubleshooting