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ADEMCO TeleSmart User Manual
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ADEMCO TeleSmart User Manual

ADEMCO TeleSmart User Manual

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K3949V2 5/01

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Summary of Contents for ADEMCO TeleSmart

  • Page 1 8VHU*XLGH ® K3949V2 5/01...
  • Page 2 System Overview......................5 Introduction ..............................5 System Basics............................5 Accessing the System ..........................5 Navigating and Selecting Options from a TeleSmart Keypad..............6 Turning the System’s Answer Mode On/Off ....................6 Making Telephone Calls..........................7 Listening to Your Messages (option 01) ..............8 About Messages ............................
  • Page 3 About using a PABX Line ......................... 27 How to Turn the PABX Line Feature On/Off..................... 27 TeleSmart Options from a Telephone ................28 About Using a Telephone to Control TeleSmart..................28 To Use TeleSmart From a Telephone ...................... 28 Telephone Access Menu Map........................29 Using a Telephone to Control the Security System from................
  • Page 4 7HOH6PDUW.H\SDG2SWLRQV/LVW The following table lists the keypad options available and the page number where you can find detailed instructions for using these options. See page 28 for menu options available from a telephone. Options Available to All Users (master code must enter a “0” before the option numbers 1-9; other users enter single-digit option numbers 1-7) Menu Option Used To…...
  • Page 5 Master code + [∗] use all menu options 01-22 • While using TeleSMART from your home telephone, you are unable to receive calls. • When using TeleSMART from your security system keypad, you can receive calls, but TeleSMART cannot answer the call for you.
  • Page 6 Procedures described in this manual are based on using a keypad to access the system’s options. When using a telephone to access the system, the option numbers are different. Refer to the “ TeleSmart Options from a Telephone ” section on page 28 for navigating the options from a telephone.
  • Page 7 TeleSMART will automatically redial the number once per minute for up to 30 minutes. The system then stops dialing that number. When the number is available, your TeleSMART keypad will beep; pick up the telephone handset and continue with your call.
  • Page 8 /LVWHQLQJWR<RXU0HVVDJHV RSWLRQ Hear Messages Record Memo Caller ID Log Privacy On/Off Record OGM System On/Off System Time CID Display NAVIGATION: [∗] = Next Option; [#] = Previous Option; [7] = GOTO prompt; [9] = Exit System. $ERXW0HVVDJHV Callers and users can leave messages in a particular mailbox by pressing the appropriate †...
  • Page 9 /LVWHQLQJWR<RXU0HVVDJHV +RZWR/LVWHQWR<RXU0HVVDJHV 1. Go to the “01-Hear Messages” prompt and press [0]. 463+6%1 13() If there are new messages or memos in your mailbox,   ,)%6 1)77%+)7 the system automatically plays the oldest message and displays the day and time the message was received. 1)13 ;)( 41 The system automatically advances to the next prompt.
  • Page 10 5H.RUGLQJ0HPRV RSWLRQ Hear Messages Caller ID Log Privacy On/Off Record OGM System On/Off System Time CID Display Record Memo NAVIGATION: [∗] = Next Option; [#] = Previous Option; [7] = GOTO prompt; [9] = Exit System. $ERXW0HPRV A memo is a message you can record for other users of the system to hear. For example, you might want to let them know you went to the store.
  • Page 11 &DOOHU,'/RJ RSWLRQ Hear Messages Record Memo Privacy On/Off Record OGM System On/Off System Time CID Display Caller ID Log NAVIGATION: [∗] = Next Option; [#] = Previous Option; [7] = GOTO prompt; [9] = Exit System. $ERXWWKH&DOOHU,'/RJ The Caller ID Log is a record of the phone number and/or name of callers (depending on the type of Caller ID service you subscribe to).
  • Page 12 NAVIGATION: [∗] = Next Option; [#] = Previous Option; [7] = GOTO prompt; [9] = Exit System. $ERXWWKH3ULYD.\)HDWXUH The Privacy feature turns off all telephone ringers and lets TeleSMART answer your calls. This can be useful if you do not wish to be disturbed at certain times. For example, you may wish to turn Privacy on during dinner to avoid being interrupted by phone calls.
  • Page 13 NAVIGATION: [∗] = Next Option; [#] = Previous Option; [7] = GOTO prompt; [9] = Exit System. $ERXW*UHHWLQJV RXWJRLQJPHVVDJHV When TeleSMART answers a call, the caller hears a recorded greeting (known as the outgoing message or OGM). The system includes a pre-recorded greeting for the common mailbox (common mailbox is mailbox 1), but if desired, you can record your own greetings.
  • Page 14 6HWWLQJWKH6\VWHP7LPH RSWLRQ Hear Messages Record Memo Caller ID Log Privacy On/Off Record OGM System On/Off CID Display System Time NAVIGATION: [∗] = Next Option; [#] = Previous Option; [7] = GOTO prompt; [9] = Exit System. $ERXWWKH6\VWHP7LPH The internal clock is used to time-stamp all messages. Use this menu to set or view the system’s time setting.
  • Page 15 NAVIGATION: [∗] = Next Option; [#] = Previous Option; [7] = GOTO prompt; [9] = Exit System. $ERXW&DOOHU,''LVSOD\VDQG$QQRXQ.HPHQWV TeleSmart can provide Caller ID information if you subscribe to Caller ID service from your telephone provider. Caller ID Display and Announcement options let you: •...
  • Page 16 If the message beeps feature is turned on and you have new messages, the system beeps over the dial tone when you pick up the telephone receiver. When accessing TeleSmart from a telephne, this feature is announced as “phone tone.” +RZWR7XUQ0HVVDJH%HHSV2Q2II...
  • Page 17 NAVIGATION: [∗] = Next Option; [#] = Previous Option; [7] = GOTO prompt; [9] = Exit System. $ERXW&DOO6.UHHQLQJ Call Screening lets TeleSMART answer your calls while you listen in from any phone and/or keypad or auxiliary speaker (depending on programming) without the caller hearing you.
  • Page 18 5LQJ$QVZHU&RXQW RSWLRQ Ring Answer Access Key Caller ID Prog Zone Voice Tag PBX Line Memory Dial User Code NAVIGATION: [∗] = Next Option; [#] = Previous Option; [7] = GOTO prompt; [9] = Exit System. $ERXWWKH5LQJ$QVZHU&RXQW Use this menu to set the number of rings before the system answers the phone. •...
  • Page 19 NAVIGATION: [∗] = Next Option; [#] = Previous Option; [7] = GOTO prompt; [9] = Exit System. $ERXWWKH4XL.N$..HVV.H\ You can assign a Quick Access key that lets users access the TeleSmart system by simply pressing and holding that key down for two seconds (no user code needed). This makes the system easy to use, since a user does not need to remember an access code.
  • Page 20 &DOOHU,'2SWLRQV RSWLRQ Access Key Zone Voice Tag PBX Line Caller ID Prog Ring Answer Memory Dial User Code NAVIGATION: [∗] = Next Option; [#] = Previous Option; [7] = GOTO prompt; [9] = Exit System. $ERXW&DOOHU,'2SWLRQV You can set the way the system responds to calls from up to 25 different phone numbers. Caller ID Options let you: •...
  • Page 21 &DOOHU,'2SWLRQV .RQW +RZWR3URJUDP&DOOHU,'2SWLRQV .RQWLQXHG E.g.: To define calls from “private” numbers, press [1] (yes), )28)6 4,32) 23 then [#] then [1] (private no.). You can then assign other Caller ID options for calls received from “private” numbers as follows. <<< <<<<<<< 5. Press [1] (yes), then enter the distinctive ring count (2-5) for (-78-2'8 6-2+# calls from this phone number.
  • Page 22 NAVIGATION: [∗] = Next Option; [#] = Previous Option; [7] = GOTO prompt; [9] = Exit System. $ERXW0HPRU\'LDO1XPEHUV You can store up to 15 phone numbers in TeleSMART’s memory for easy dialing. Memory Dial Programming lets you: • enter a phone number in memory for quick dialing •...
  • Page 23 0HPRU\'LDO1XPEHUV .RQW +RZWR3URJUDP0HPRU\'LDO1XPEHUV .RQWLQXHG 4. Press [1] (yes) if you want to record a voice tag for this :3-') 8%+# location. =)7 23 129 5. Select from the options described below: (Pressing [∗] or [#] displays the choices on the bottom line.) :3-') 8EK Voice Tag Menu 6)4)%8...
  • Page 24 TeleSmart vs. Security System codes TeleSMART user numbers and user codes are independent from security system codes, but, if desired, TeleSmart can let you control your security system from a telephone by assigning codes as follows: If TeleSmart user code is…...
  • Page 25 8VHU&RGHV .RQW +RZWR3URJUDP8VHU&RGHV .RQWLQXHG 4. Press [1], then enter the mailboxes (1-4) that this user 1%-0&3< %'')77 can access. =)7 23 129 The order in which you enter the mailboxes is the order in which the system plays back messages for this user. )28)6 1%-0&3<)7 The system automatically advances to the next prompt.
  • Page 26 =RQH9RL.H7DJV RSWLRQ Ring Answer Access Key Caller ID Prog Zone Voice Tag PBX Line Memory Dial User Code NAVIGATION: [∗] = Next Option; [#] = Previous Option; [7] = GOTO prompt; [9] = Exit System. $ERXW=RQH9RL.H7DJV You can use this menu to record voice tags for up to 22 security system zones. +RZWR5H.RUG=RQH9RL.H7DJV 1.
  • Page 27 NAVIGATION: [∗] = Next Option; [#] = Previous Option; [7] = GOTO prompt; [9] = Exit System. $ERXWXVLQJD3$%;/LQH If your TeleSmart system is connected to a PABX network (e.g. Panasonic model 616 PABX system), you must turn the “PABX Line” feature on (option 23) in order for TeleSmart to operate properly.
  • Page 28 7HOH6PDUW2SWLRQVIURPD7HOHSKRQH $ERXW8VLQJD7HOHSKRQHWR&RQWURO7HOH6PDUW TeleSmart lets you use a telephone to access some of the system’s functions and control the security system. You can control TeleSmart’s typical operating functions from a telephone, but you cannot perform most system programming functions, (which can be done only from a TeleSmart keypad).
  • Page 29 7HOH6PDUW2SWLRQVIURPD7HOHSKRQH .RQW 7HOHSKRQH$..HVV0HQX0DS MAIN MENU Program Menu 1 - Security System Security Menu System Menu 1 - System Disarm: code+[1] Check Status: [ ] Call Screen Menu 2 - Call Screen Arm Away: code+[2] 1 - Phone Call Screen 3 - Privacy On/Off Arm Stay: code+[3] 2 - Speaker Call Screen 4 - Toll Svr On/Off...
  • Page 30 7HOH6PDUW2SWLRQVIURPD7HOHSKRQH .RQW 8VLQJD7HOHSKRQHWR&RQWUROWKH6H.XULW\6\VWHPIURP You can control your security system from a telephone by using TeleSmart. 1. Pick up any telephone handset. If calling from a remote phone, dial your home number and do step 2 during the greeting message. 2. Press # , then enter your access code, then press ∗ .
  • Page 31 You then have the option of answering the call or letting the system record a message. See also “Hands Free.” See page 17. CID Display On/Off A feature that causes Caller ID information to be displayed at TeleSmart keypads. Clock See “System Time.”...
  • Page 32 Repeat Dialing A feature that automatically redials a busy phone number. Once started, TeleSMART continues to redial the number once per minute for 30 minutes. When the dialed number is available, your security system keypad rings, alerting you to pick up the phone and continue with your call.
  • Page 33 $SSHQGL[ Users and Mailbox Access For a list of access levels and their meanings, as well as instruction on how to set up mailboxes and user codes for you and your family members, refer to the User Codes section on page 24. Use the following table to record access levels and mailbox assignments by entering the mailbox number (1-4) in the desired priority location (primary, second, etc.).
  • Page 34 $SSHQGL[ Memory Dial Numbers Phone Number Voice Tag (who) Caller ID Options Phone Number Distinct Default Privacy Voice Tag (who) Ring Mailbox Override -34-...
  • Page 35 5HJXODWRU\$JHQ.\6WDWHPHQWV RADIO FREQUENCY EMISSIONS Federal Communications Commission (FCC) Part 15 This device complies with part 15 of the FCC rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.
  • Page 36 5HJXODWRU\$JHQ.\6WDWHPHQWV IN THE EVENT OF TELEPHONE OPERATIONAL PROBLEMS In the event of telephone operational problems, disconnect the control by removing the plug from the RJ31X (CA38A in Canada) telephone wall jack. We recommend that your certified installer demonstrate disconnecting the phones on installation of the system. Do not disconnect the phone connection inside the control/communicator.
  • Page 37 ²127(6² -37-...
  • Page 38 ²127(6² -38-...
  • Page 39 7HOH6PDUW.H\SDG2SWLRQV/LVW The following table lists the keypad options available and the page number where you can find detailed instructions for using these options. See page 28 for menu options available from a telephone. Options Available to All Users (master code must enter a “0” before the option numbers 1-9; other users enter single-digit option numbers 1-7) Menu Option Used To…...
  • Page 40 ADEMCO ONE YEAR LIMITED WARRANTY Alarm Device Manufacturing Company, a Division of Pittway Corporation, and its divisions, subsidiaries and affiliates ("Seller"), 165 Eileen Way, Syosset, New York 11791, warrants its security equipment (the "product") to be free from defects in materials and workmanship for one year from date of original purchase, under normal use and service.