HP x4000 Getting Started Manual
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HP x4000 Getting Started Manual

HP x4000 Getting Started Manual

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Getting Started Guide
HP Workstation x4000
Manufacturing Part Number : A8058-90001
Edition E0502
© Copyright 2002 Hewlett-Packard Company.
This manual downloaded from http://www.manualowl.com

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  • Page 1 Getting Started Guide HP Workstation x4000 Manufacturing Part Number : A8058-90001 Edition E0502 © Copyright 2002 Hewlett-Packard Company. This manual downloaded from http://www.manualowl.com...
  • Page 2 Legal Notices The information contained in this document is subject to change without notice. Hewlett-Packard makes no warranty of any kind with regard to this material, including, but not limited to, the implied warranties of merchantability and fitness for a particular purpose. Hewlett-Packard shall not be liable for errors contained herein or for incidental or consequential damages in connection with the furnishing, performance, or use of this material.
  • Page 3 Manual updates may be issued between editions to correct errors or document product changes. To ensure that you receive the updated or new editions, you should subscribe to the appropriate product support service. See your HP sales representative for details. Second Edition: May 2002 Printing Division: Hewlett-Packard Co.
  • Page 4 This manual downloaded from http://www.manualowl.com...

  • Page 5: Table Of Contents

    Using Your HP Multimedia Keyboard ........
  • Page 6 HP Customer Care Center Phone Numbers........43...

  • Page 7: Important Warnings

    Important Warnings If you have any doubt that you can lift the computer or display safely, do not try to move it without help. For your safety, always connect the equipment to a grounded wall outlet. Always use a power cord with a properly grounded plug, such as the one provided with this equipment, or in compliance with your national regulations.

  • Page 8: Getting Help

    This is also preloaded on the hard disk of your workstation. Contacting Customer Service Refer to “HP Customer Care Center Phone Numbers” on page 43. For the most recent information, visit the HP web site www.hp.com/go/workstationsupport This manual downloaded from http://www.manualowl.com...

  • Page 9: Setting Up And Using Your Workstation

    Setting Up And Using Your Workstation Chapter 1 This manual downloaded from http://www.manualowl.com...

  • Page 10: Setting Up Your Workstation

    If you have any doubt that you can lift the workstation and monitor safely, do not try to move them without help. The following topics explain how to set up your x4000 Workstation. Some steps may not apply to your situation.

  • Page 11: Install Your Graphics Card

    1. Connect the mouse. 2. Connect the monitor to the 15-pin display connector and tighten the attachment screws. 3. Connect the three HP Multimedia Keyboard cables: • The keyboard connector plugs into the purple connection. •...
  • Page 12 Setting Up Your Workstation NOTE Use the Universal Serial Bus (USB) connectors for USB accessories. The x4000 Workstation does not support a USB mouse or keyboard. For more details, refer to the x4000 Technical Reference/Troubleshooting Guide at www.hp.com/go/workstationsupport Figure 1-1...

  • Page 13: Connect The Audio Accessories

    Setting Up Your Workstation Connect the Audio Accessories Connect the microphone and headphones (or amplified speakers) to the HP Multimedia keyboard as shown in Figure 1-2. WARNING Listening to loud sounds for prolonged periods of time may permanently damage your hearing.

  • Page 14: Load The Software Applications For Your Cd-Rw

    Setting Up Your Workstation Load the Software Applications for Your CD-RW The CD-RW software for the CD-RW drive that is installed in your HP x4000 Workstation is not included in the pre-loaded software. You must install the applications manually from the Applications CD-ROM (provided with the workstation or as an accessory kit) before you can use the write/re-write functionality of the drive.

  • Page 15: Using Your X4000 Workstation

    Setting Up And Using Your Workstation Using Your x4000 Workstation Using Your x4000 Workstation Understanding the Control Panel The hardware control panel, located on the front of the workstation, is shown in Figure 1-3. Figure 1-3 Hardware Control Panel Power On/Off and Power LED...

  • Page 16: Starting And Shutting Down Your Workstation

    NOTE Both Windows 2000 Professional and Windows XP operating systems are included on the HP Workstation Recovery CD-ROMs provided with your workstation. For more information, see “Performing A Full Recovery” on page 40.
  • Page 17 Setting Up And Using Your Workstation Using Your x4000 Workstation • The software license agreement is displayed and you are given an opportunity to read “Working in Comfort” (ergonomics advice for computer users). 3. Answer the operating system setup questions: •...

  • Page 18: Using Your Hp Multimedia Keyboard

    For more information, see “Working in Comfort and Safety” on page 25. Your HP workstation may have come with an HP Multimedia keyboard, shown in Figure 1-4 on page 19. The HP Multimedia keyboard includes soft keys that let you: •...
  • Page 19 • HP TopTools opens the HP TopTools PC management tool if you have this loaded on your workstation. Otherwise, this shortcut key is not programmed and can be configured by pressing the Menu key. •...

  • Page 20: Viewing Your Workstation Configuration

    • change the system boot order • solve configuration problems HP recommends you note any changes you make to the system setup for later reference. Starting the HP Setup Program To start the Setup program: 1. Start your workstation. If your workstation is already up, restart it.
  • Page 21 Setting Up And Using Your Workstation Using Your x4000 Workstation 2. Press while is displayed at the bottom of the screen. F2 Setup If you fail to press in time and the start-up process continues, you must allow your system to finish booting up, then restart your workstation and go through the Power-On-Self-Test (POST) again.
  • Page 22 Setting Up And Using Your Workstation Using Your x4000 Workstation Security Menu The Security menu offers a list of sub-menus that let you: • change or set the System Administrator Password, User Password, or Power-on Password (refer to “Setting Passwords” on page 23) •...

  • Page 23: Setting Passwords

    Setting Up And Using Your Workstation Using Your x4000 Workstation Setting Passwords You can set passwords to provide different levels of protection for your workstation. Using the menu in the Setup program: Security • The Administrator can access and change all settings in the Setup program.

  • Page 24: Using Power Management

    Using Power Management Power management lets you reduce the workstation’s overall power consumption by slowing down the workstation’s activity when it is idle. For more information on power consumption data, refer to the x4000 Technical Reference on HP’s web site ( www.hp.com/go/workstationsupport Operating systems differ in their power management capabilities.

  • Page 25: Working In Comfort And Safety

    Setting Up And Using Your Workstation Working in Comfort and Safety Working in Comfort and Safety Preparing Your Work Environment It is important that your work environment contributes to your comfort and productivity: Figure 1-5 Your Work Environment Document holder Keyboard Slope <15˚...

  • Page 26: Working Posture

    Setting Up And Using Your Workstation Working in Comfort and Safety • Work Surface Arrangement. Arrange the elements of your HP workstation system (monitor, document holder, keyboard, mouse and other input devices, and headphones and speakers) to meet your personal requirements. For example: —...

  • Page 27: Additional Ergonomic Issues

    Information Sources listed in the online version of Working in Comfort, (HP_INFO\WIC\language\envir.html) or available on the HP web site www.hp.com/ergo Chapter 1 This manual downloaded from http://www.manualowl.com...

  • Page 28: Recycling Your Workstation

    HP can take an old workstation back for recycling when it reaches the end of its useful life through the product take-back program. Collected equipment is sent to one of HP’s recycling facilities. As many parts as possible are reused and the rest are recycled.

  • Page 29: Troubleshooting

    Troubleshooting Chapter 2 This manual downloaded from http://www.manualowl.com...

  • Page 30: Overview

    “HP x4000 Technical Characteristics” on page 42 • “HP Customer Care Center Phone Numbers” on page 43 For more detailed help, refer to the x4000 Technical Reference Guide located on the HP web site ( www.hp.com/workstations/support If you still have problems, run HP e-DiagTools (see “Using e-DiagTools for Hardware Problems”...

  • Page 31: Solving Hardware Problems

    Troubleshooting Solving Hardware Problems Solving Hardware Problems Workstation Does Not Start Properly Display is Blank If your display is blank after you turn on your workstation, check that: • The workstation and monitor are turned on. (The power lights should be illuminated.) •...

  • Page 32: Monitor Doesn't Work

    • Ensure you are using the correct driver. The driver for the HP enhanced mouse is provided with all Windows preloaded systems as well as on the HP Workstation Recovery CD-ROMs. However, drivers are constantly being updated.

  • Page 33: Audio Doesn't Work

    If you forgot your User password and remember the Administrator password, you can clear the User password through the setup menu. To clear the User password: 1. Start the Setup Program as described in “Starting the HP Setup Program” on page 20. 2. Enter the Administrator password when prompted.
  • Page 34 To clear the Administrator password: 1. Turn off the workstation and remove the cover. For instructions on how to remove the workstation’s cover, see the HP x4000 Technical Reference on the Web at: http://www.hp.com/go/workstationsupport 2. Set switch 1 on the system board switch block to 3.

  • Page 35: Understanding The Diag Leds

    Table 2-1 on page 36 for brief list of combinations that you may see when you initially set up your system. For a complete list and more detailed instructions, refer to the x4000 Technical Reference Guide at www.hp.com/go/workstationsupport The LED patterns are defined by: •...
  • Page 36 Troubleshooting Understanding the Diag LEDs Table 2-1 Diag LED Patterns (R = Red, Y = Yellow, G = Green, l = Off) Pattern Error Suggested Solutions RRYY Fatal internal processor error (#IERR). Restart. If it’s a random event and not due to hardware, it should not recur.

  • Page 37: Using E-Diagtools For Hardware Problems

    If any of the Diag LEDs on the front panel of your workstation are on, go to “Understanding the Diag LEDs” on page 35 before attempting to use e-DiagTools. For more information about this utility, refer to the HP x4000 Workstation Technical Reference, available at www.hp.com/go/workstationsupport HP e-DiagTools is pre-installed on your hard disk drive.

  • Page 38: Starting E-Diagtools From The Cd-Rom

    Troubleshooting Using e-DiagTools for Hardware Problems Starting e-DiagTools from the CD-ROM Use this method if for any reason you are unable to start this utility from the hard disk drive partition. 1. Insert the CD-ROM in the CD-ROM drive. 2. Restart the workstation. The workstation should boot from the CD-ROM rather than the hard drive.

  • Page 39: Hp Recovery Cd-Rom

    Troubleshooting HP Recovery CD-ROM HP Recovery CD-ROM The HP Recovery CDs enable you to restore your computer to its original factory configuration, and reinstall drivers or other factory-supplied software components. The drivers and software utilities, including documentation and navigational aids, help you to recover the pre-loaded software.

  • Page 40: Performing A Full Recovery

    5. The computer will boot from the CD-ROM and display a DOS-style menu. Make the appropriate selection from the menu to recover your HP workstation to its original state as delivered by HP. 6. Removed the Recovery CD from the drive, when prompted.
  • Page 41 Troubleshooting HP Recovery CD-ROM 7. Insert the HP Workstations Drivers and Diagnostics CD into your CD-ROM drive. 8. Press Y to continue 9. Remove the HP Workstations Drivers and Diagnostics CD when prompted and restart the workstation. The install process continues.

  • Page 42: Hp X4000 Technical Characteristics

    Troubleshooting HP x4000 Technical Characteristics HP x4000 Technical Characteristics NOTE Operating temperature and humidity ranges may vary depending on the mass storage devices installed. High humidity levels can cause improper operation of disk drives. Low humidity ranges can aggravate static electricity problems and cause excessive wear of the disk surface.

  • Page 43: Hp Customer Care Center Phone Numbers

    HP Customer Care Center Phone Numbers HP Customer Care Center Phone Numbers HP Customer Care Centers can help you solve issues related to HP products and, if necessary, initiate appropriate service procedures. In the U.S.A, telephone support is available 24 hours a day, 7 days a week. In other locations, it is available during normal office hours.
  • Page 44 Troubleshooting HP Customer Care Center Phone Numbers Chapter 2 This manual downloaded from http://www.manualowl.com...

  • Page 45: Warranty And Regulatory Information

    Warranty and Regulatory Information Appendix A This manual downloaded from http://www.manualowl.com...
  • Page 46 UL Listed to UL1950, 2nd edition, File E146385 cUL Listed to CSA 22.2 No. 950-M93 T_V Certified to EN60950 2nd edition with A1+A2+A3+A4 HP Fort Collins CCQD HTC supplementary information: The product herewith complies with the requirements of the following Directives and carries the CE marking...

  • Page 47: Regulatory Information

    Hewlett-Packard’s FCC Compliance Tests were conducted with HP-supported peripheral devices and HP shielded cables, such as those you receive with your system. Changes or modifications not expressly approved by Hewlett-Packard could void the user’s authority to operate the equipment.
  • Page 48 Warranty and Regulatory Information Regulatory Information For your safety, never remove the PC’s cover without first removing the power cord and any connection to a telecommunication network. Always replace the cover before switching on again. Si le cordon secteur n’est pas livré avec votre ordinateur, utiliser un cordon secteur en accord avec votre code electrique national.
  • Page 49 Warranty and Regulatory Information Regulatory Information Notice for Korea Notice for Taiwan Appendix A This manual downloaded from http://www.manualowl.com...

  • Page 50: Hp Hardware Warranty

    Center, during the second and third years of use. If HP receives notice of above defined defects during the warranty period, HP will either, at its option, repair or replace products, which prove to be defective. Should HP be unable to repair or replace the product within a reasonable amount of time, the customer's alternate exclusive remedy shall be a refund of the purchase price upon return of the product.

  • Page 51: Limitation Of Warranty

    If the product is not normally sold by HP in the country of use, it must be returned to the country of purchase for service. Response time for on-site service, and parts delivery turn-around time for parts service, are subject to changes from standard conditions based upon non-local parts availability.

  • Page 52: Limitation Of Liability And Remedies

    HP asks to be returned. On-site visits caused by non-Hewlett-Packard products — whether internal or external to the system processor unit —...

  • Page 53: Customer Responsibilities

    Response time for HP on-site service in an HP Service Travel Area is normally next business day (excluding HP holidays) for HP Travel Zones 1-3 (generally 100 miles or 160 km from the HP office). Response time is second business day for Zones 4 and 5 (200 miles, 320 km); third business day for Zone 6 (300 miles, 480 km);...

  • Page 54: Obtaining Parts Warranty Service

    The customer must be prepared to supply proof of purchase. The customer shall return some defective parts upon HP demand. In that case, HP will prepay shipping charges for parts returned to the HP parts service center. HP Telephone Support Services HP free telephone support for your workstation is available during the first year from date of purchase.

  • Page 55: Hp Software Limited Warranty

    HP or a refund upon return of the product and all copies of software, installation instructions and remote assistance (by phone and/or by email).
  • Page 56 HP Software Limited Warranty Customer’s remedy in case of defect will be the replacement of media provided by HP or a refund upon return of the product and destruction of all other non-removable media copies of the software. HP Service Procedures Notice of Warranty Claims.
  • Page 57 (b) when copying or adaptation is an essential step in the use of the software with an HP product so long as the copies and adaptations are used in no other manner.
  • Page 58 Administration regulations or other applicable regulation. U.S. GOVERNMENT RESTRICTED RIGHTS. Use, duplication, or disclosure is subject to HP standard commercial license terms and for non-DOD Departments and Agencies of the U.S. Government, the restrictions set forth in FAR 52.227-19(c)(1-2) (June 1987) Hewlett-Packard Company, 3000 Hanover Street, Palo Alto, CA 94304 U.S.A.

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