Panasonic NN-SG626W Q&A

What does H97 or H98 Error Code mean?
Answer
There is a failure in the Magnetron Circuit. Please contact a local Panasonic Authorized servicer
What should I check if my microwave stops working?
Answer
Check the fuse/circuit breaker for the outlet to see if it has been tripped or blown. Check other
outlets to see if there is a GFI (Ground Fault Interrupt) outlet that is on the same circuit as the
outlet used for the unit and see if it needs to be reset. Connect the oven to another outlet to see if
unit is still operational. If the unit is still not working, please contact a local authorized servicer
for diagnosis and repair
What should I do when my microwave does not seem to be cooking food?
Answer
Perform the Basic Power Test:
1. Fill a Pyrex measuring cup with 8 oz. of cold water.
2. Place cup in microwave and Press [Quick Min] button.
3. Press [Start] button (if needed)
4. Check to see if water has warmed up:
a. If the water is warm, the unit is working correctly
b. If the water is still cold, the test has failed please contact a local Panasonic
Authorized servicer for repair
Why does the fuse/circuit breaker pop/trip when I use my microwave?
Answer
Confirm that the following Electrical Power Safety instructions have been followed.

The oven must be plugged into at least a 15 AMP, 120 VOLT, 60 Hz GROUNDED
OUTLET.

In the event of an electrical short circuit, grounding reduces the risk of electric shock by
providing an escape wire for the electric current. This appliance is equipped with a cord
having a grounding wire with a grounding plug. The plug must be plugged into an outlet
that is properly installed and grounded. Where a standard two-prong outlet is