Panasonic NN-SG138S - Over The Range Microwave Oven Manual

Oven Components Diagram

NOTE:
The illustration is for reference only.

Control Panel

1. Display Window
2. Number Pads
3. Popcorn Pad
4. Beverage Pad
5. Potato Pad
6. Veggies Pad
7. Frozen Entrees Pad
8. Sensor Reheat Pad
9. Chicken Pad
10. Fish Pad
11. Pasta Pad
12. Power Level Pad
13. Quick 30 Pad
14. Auto Defrost Pad
15. Light On/Off Pad
16. Vent Motor Pad
17. Clock/Timer Pad
18. Turn Table On/Off Pad
19. Stop/Reset Pad
    Before cooking: one tap clears all your instructions.
    During cooking: one press temporarily stops the cooking process. Another press cancels all your instructions, and time of day or colon appears in the display window.
20. Start pad
    After cooking program setting, one press allows oven to begin functioning. If door is opened or Stop/Reset pad is pressed once during oven operation, Start pad must be pressed again to restart oven.

Operation

Using the Microwave for the First Time

1. Plug into a properly grounded electrical outlet. "12:00 PRESS CLOCK ENTER TIME " message scrolls across display window.
   
2. The oven automatically defaults to the imperial measure system (oz/lb). Press Start to cycle between the weight system, Metric(g/kg) or Imperial (oz/lb)
   

NOTES: These choices can be selected only when you plug-in the oven.

Setting the Clock

1. Press Clock/Timer once, then press number pad to input the current time.
   
2. Press Start or Clock/Timer once to confirm. Current time is displayed. If no operation for 5 minutes, the setting will be cancelled.
   

Setting the Child Safety Lock

1. When the time of day appears in the display, press Start three times; Current time will appear in the display.
   
2. Press Stop/Reset three times; Current time will display and Child Lock will be cancelled.
   

NOTES:

1. This feature prevents the electronic operation of the oven until cancelled. It does not lock the door.
2. You can set Child Lock feature when the display shows a colon or time of day.

Setting Light

1. This feature allows you to control the brightness of Cooktop Light. Press Light pad once to turn on the light. Twice to turn off the light.
   

Setting Turntable On/Off

1. For best cooking results, leave the turntable on. It can be turned off for large dishes. Press Turntable On/Off pad to turn the turntable on or off. When you turn it off, on or off. will appear in the display window.
   

NOTES:

1. When "Turntable Off" is selected, it will automatically return to "On" again after the heating cycle is completed. Do not operate the oven "Turntable Off" when cooking foods.
2. Sometimes the glass tray can become too hot to touch. Be careful when touching the glass tray during and after cooking.
3. When a large dish or more than one dish is used for cooking, the turntable can be turned off. For best results, rotate each dish or interchange multiple dishes, and stir foods occasionally during cooking. For foods that cannot be stirred, (e.g.lasagna) the center of foods should be cut with a knife, to ensure it is well heated through.

Setting Fan

1. The Fan (Vent Fan) removes steam and other vapors from the cooking surface below the microwave oven. Press Vent Motor pad once for High fan speed, twice for Low fan speed, 3 times for fan speed off.
   

NOTES:

1. The High fan speed will run for one second even though the Low fan setting is selected. This is absolutely normal.
2. If the temperature from the range or cooktop below the oven gets too hot, the vent fan will automatically turn on to protect the oven. It may stay on up to an hour to cool the oven. When this occurs, the Vent pad will not turn the fan off.

Cooking

1. Press Power Level until the desired power level appears in the display. PL--HI is the highest and PL--0 is the lowest.

   Press	Power Level
   once	PL--HI (HIGH)
   twice	PL--90
   3 times	PL--80
   4 times	PL--70
   5 times	PL--60
   6 times	PL--50
   7 times	PL--40
   8 times	PL--30
   9 times	PL--20
   10 times	PL--10
   11 times	PL--0

2. Set Cooking Time using the Number pads. The max. time is 99 minutes, 99 seconds.
   
3. Press Start; the cooking will start and the time will count down in the display. At the end of cooking, three beeps will sound.
   

DO NOT OVERCOOK:
This oven requires less time to cook than older units. Overcooking will cause food to dry out and may cause a fire. A microwave oven's cooking power tells you the amount of microwave power available for cooking.

Stage Cooking:
For more than one stage of cooking, repeat steps 1 and 2 for each stage of cooking before pressing Start. The maximum number of stages for cooking is three. When operating, two beeps will sound between each stage. Three beeps will sound at the end of the entire sequence.

Setting the Timer

1. This feature allows you to program the oven as a kitchen timer. Press Clock/Timer twice.
   
2. Set desired amount of time using Number pads (up to 99 minutes, 99 seconds).
   
3. Press Start. The timer will count down without cooking and three beeps when done.
   

Notes:

1. END is displayed when timer finished.
2. During setting, press STOP/RESET to exit timer setting

Potato

This feature allows you to cook potato without setting weight and time. The oven simplifies programming.

1. Press Potato once for 1 potato. Twice for 2 potatoes. Three times for 3 potatoes. Four times for 4 potatoes.
   
2. Press Start. Cooking time appears in the display window and begins to count down.
   

NOTES:

1. END is displayed when cooking finished and beeps three times.

Popcorn

This feature allows you to pop popcorn without setting weight and time. The oven simplifies programming.

1. Press Popcorn once for 3.5 Oz. Twice for 3.0 Oz. Three times for 1.75 Oz.
   
2. Press Start. Cooking time appears in the display window and begins to count down.
   

NOTES:

1. Pop one bag at a time.
2. Place bag in oven according to manufacturers' directions.
3. Start with popcorn at room temperature.
4. Allow popped corn to sit unopened for a few minutes.
5. Open bag carefully to prevent burns, because steam will escape.
6. Do not reheat unpopped kernels or reuse bag.
7. If popcorn is of a different weight than listed, follow instructions on popcorn package.
8. Never leave the oven unattended.
9. Overcooking can burn popcorn or cause fire.

Beverage

This feature allows you to reheat beverage without setting weight and time. The oven simplifies programming.

1. Press Beverage once for 1 cup. Twice for 2 cups. Three times for 3 cups.
   
2. Press Start. Cooking time appears in the display window and begins to count down.
   

NOTES:

1. END is displayed when cooking finished and beeps three times.

Sensor Menu

Veggies

1. Press Veggies once for fresh vegetables. Twice for frozen vegetables.
   
2. Press Start. Fresh veggies or Frozen veggies appears in the display window.
   

NOTES:

1. END is displayed when cooking finished and beeps three times.

Sensor Reheat

1. Press Sensor Reheat to choose reheat menu.
   
2. Press Start. Reheat appears in the display window.
   

NOTES:

1. END is displayed when cooking finished and beeps three times.

Chicken

1. Press Chicken once.
   
2. Press Start. Chicken appears in the display window.
   

NOTES:

1. END is displayed when cooking finished and beeps three times.

Fish

1. Press Fish once.
   
2. Press Start. Fish appears in the display window.
   

NOTES:

1. END is displayed when cooking finished and beeps three times.

Frozen Entree

1. Press Frozen Entree once.
   
2. Press Start. Frozen entree appears in the display window.
   

NOTES:

1. END is displayed when cooking finished and beeps three times.

Pasta

1. Press Pasta once.
   
2. Press Start. Pasta appears in the display window .
   

NOTES:

1. END is displayed when cooking finished and beeps three times.

Auto Defrost

1. MEAT
2. POULTRY
3. FISH

1. Press Auto Defrost once for meat; twice for poultry; three times for fish.
   
   
2. Press Start to set the weight.
   
   
3. Enter the desired weight by pressing number pads. The weight is 0.1-6.0 Lbs.
   
   
4. Press Start to start defrosting. Cooking time counts down.
   

The auto defrost feature provides you with the best defrosting method for frozen foods. The cooking guide will show you which defrost sequence is recommended for the food you are defrosting. For added convenience, the Auto Defrost includes a built-in beep mechanism that reminds you to check, turn over, separate, or rearrange the food in order to get the best defrost results.

Operating Tips

• For best results, remove fish, shell fish, meat and poultry from its original closed paper or plastic package (wrapper). Otherwise, the wrap will hold steam and juice close to the foods, which can cause the outer surface of the foods to cook.
• For best results, roll your ground meat into a ball before freezing. During the DEFROST cycle, the microwave will signal when it is time to turn the meat over. Scrape off any excess frost from the meat and continue defrosting.
• Place foods in a shallow container or on a microwave roasting rack to catch drippings.

Weight conversion table
You are probably used to measuring food in pounds and ounces that are fractions of a pound (for example, 4 ounces equals 1/4 pound). However, in order to enter food weight in Auto Defrost, you must specify pounds and tenths of a pound. If the weight on the food package is in fractions of a pound, you can use the following table to convert the weight to decimals.

	Equivalent Weight
OUNCES	DECIMAL WEIGHT
1.6	.10
3.2	.20
4.0	.25 One-Quarter Pound
4.8	.30
6.4	.40
8.0	.50 One-Half Pound
9.6	.60
11.2	.70
12.0	.75 Three-Quarters Pound
12.8	.80
14.4	.90
16.0	1.0 One Pound

Quick 30

(Set or add cooking time in 30 seconds increments)

1. Press Quick 30 until the desired cooking time (up to 99 minutes 90 seconds ) appears in the display. Power Level is pre-set at PL10.
   
2. Press Start; the cooking will start and the time will count down in the display. At the end of cooking, five beeps will sound.
   

NOTES:

1. If desired, you can use other power levels. Select desired power level before pressing Quick 30 .
2. After setting the time by Quick 30 pad, you cannot use the Number Pads.
3. Quick 30 pad can also be used to add more time during manual cooking.

Placement of the Roller Ring

Before using the microwave oven, be sure the Roller Ring is properly installed. Incorrect installation can result in improper cooking, damage to the oven or spillage of food. The Roller Ring must be located on the surface between the raised rib and raised floor.

For best cooking Results 1-Level cooking

Food microwaves best when placed onto the turntable, with turntable on (rotating).

(Turntable On) For best results

When a large dish or more than one dish is used for cooking, the turntable can be turned o. For best results, rotate each dish or interchange multiple dishes, and stir foods occasionally during cooking. For foods that cannot be stirred, (e.g.lasagna) the center of foods should be cut with a knife, to ensure it is well heated through.

	(Turntable Off) Rotate each dishes halfway through cooking
	(Turntable Off) Interchange dishes halfway through cooking

Bone and Fat
Both bone and fat affect cooking. Bones may cause irregular cooking. Meat next to the tips of bones may overcook while meat positioned under a large bone, such as a ham bone, may be undercooked. Large amounts of fat absorb microwave energy and the meat next to these areas may overcook.

Density
Porous, airy foods such as breads, cakes or rolls take less time to cook than heavy, dense foods such as potatoes and roasts. When reheating donuts or other foods with different centers be very careful. Certain foods have centers made with sugar, water, or fat and these centers attract microwaves (for example, jelly donuts). When a jelly donut is heated, the jelly can become extremely hot while the exterior remains warm to the touch. This could result in a burn if the food is not allowed to cool properly in the center.

Quantity
Two potatoes take longer to cook than one potato. As the quantity of the food decreases so does the cooking time.
Overcooking will cause the moisture content in the food to decrease and a fire could result. Never leave microwave unattended while in use.

Shape
Uniform sizes heat more evenly. The thin end of a drumstick will cook more quickly than the meaty end. To compensate for irregular shapes, place thin parts toward the center of the dish and thick pieces toward the edge.

Size
Thin pieces cook more quickly than thick pieces.

Starting Temperature
Foods that are at room temperature take less time to cook than if they are chilled, refrigerated or frozen.

Cooking Techniques
Piercing
Foods with skins or membranes must be pierced, scored or have a strip of skin peeled before cooking to allow steam to escape. Pierce clams, oysters, chicken livers, whole potatoes and whole vegetables. Whole apples or new potatoes should have a 1-inch strip of skin peeled before cooking. Score sausages and frankfurters. Do not Cook/Reheat whole eggs, with or without the shell. Steam buildup in whole eggs may cause them to explode, and possibly damage the oven or cause injury. Reheating SLICED hard-boiled eggs and cooking SCRAMBLED eggs is safe.

Browning
Foods will not have the same brown appearance as conventionally cooked foods or those foods which are cooked utilizing a browning feature. Meats and poultry may be coated with browning sauce, Worcestershire sauce, barbecue sauce or shake-on browning sauce. To use, combine browning sauce with melted butter or margarine and brush on before cooking. For quick breads or muffins, brown sugar can be used in the recipe in place of granulated sugar, or the surface can be sprinkled with dark spices before cooking.

Spacing
Individual foods, such as baked potatoes, cupcakes and appetizers, will cook more evenly if placed in the oven equal distances apart. When possible, arrange foods in a circular pattern.

Covering
As with conventional cooking, moisture evaporates during microwave cooking. Casserole lids or plastic wrap are used for a tighter seal. When using plastic wrap, vent the plastic wrap by folding back part of the plastic wrap from the edge of the dish to allow steam to escape. Loosen or remove plastic wrap as recipe directs for stand time. When removing plastic wrap covers, as well as any glass lids, be careful to remove them away from you to avoid steam burns. Various degrees of moisture retention are also obtained by using wax paper or paper towels.

Cooking Time
Cooking times will vary because of food shape variations, starting temperature, and regional preferences. Always cook food for the minimum cooking time given in a recipe and check for doneness. If the food is undercooked, continue cooking. It is easier to add time to an undercooked product. Once the food is overcooked, nothing can be done.

Stirring
Stirring is usually necessary during microwave cooking. Always bring the cooked outside edges toward the center and the less cooked center portions toward the outside of the dish.

Rearranging
Rearrange small items such as chicken pieces, shrimp, hamburger patties or pork chops. Rearrange pieces from the edge to the center and pieces from the center to the edge of the dish.

Turning
It is not possible to stir some foods to distribute the heat evenly. At times, microwave energy will concentrate in one area of the food. To help ensure even cooking, these foods need to be turned. Turn over large foods, such as roasts or turkeys, halfway through cooking.

Standing Time
Most foods will continue to cook by conduction after the microwave oven is turned off. After cooking meat, the internal temperature will rise 5°F to 15°F (3°C to 8°C), if allowed to stand, tented with foil, for 10 to 15 minutes. Casseroles and vegetables need a shorter amount of standing time, but this standing time is necessary to allow foods to complete cooking to the center without overcooking on the edges.

Test for Doneness
The same tests for doneness used in conventional cooking may be used for microwave cooking. Meat is done when fork-tender or splits at fibers. Chicken is done when juices are clear yellow and drumstick moves freely. Fish is done when it flakes and is opaque. Cake is done when a toothpick or cake tester is inserted and comes out clean.
Check foods to see that they are cooked to the United States Department of Agriculture's recommended temperatures.
To test for doneness, insert a meat thermometer in a thick or dense area away from fat or bone. NEVER leave the thermometer in the food during cooking, unless it is approved for microwave oven use.

Cook all food to these minimum internal temperatures as measured with a food thermometer before removing food from oven. For reasons of personal preference, you may choose to cook food at higher temperatures.

Product	Minimum Internal Temperature & Rest Time
Beef, Pork, Veal & Lamb Steaks, chops, roasts	145°F (63°C) and allow to rest for at least 3 minutes
Ground meats	160°F (71°C)
Ham, fresh or smoked (uncooked)	145°F (63°C) and allow to rest for at least 3 min.
Fully Cooked Ham (to reheat)	Reheat cooked hams packaged in USDA-inspected plants to 140°F (60°C); all others to 165°F (74°C).
All Poultry (breasts, whole bird, legs, thighs, and wings, ground poultry, and stuffing)	165°F (74°C)
Eggs	160°F (71°C)
Fish & Shellfish	145°F (63°C)
Leftovers	165°F (74°C)
Casseroles	165°F (74°C)

Maintenance

Care and Cleaning of Your Microwave Oven

Helpful Hints
An occasional thorough wiping with a solution of baking soda and water keeps the inside fresh.
Be sure the power is off before cleaning any part of this microwave oven.

How to Clean the Inside
Walls, Floor, Inside Window, Metal and Plastic Parts on the Door
Some spatters can be removed with a paper towel; others may require a damp cloth. Remove greasy spatters with a sudsy cloth, then rinse with a damp cloth. Do not use abrasive cleaners or sharp utensils on oven walls.
Never use a commercial oven cleaner on any part of your microwave.

Removable Turntable and Turntable Roller Ring
To prevent breakage, do not place the turntable into water just after cooking. Wash it carefully in warm, sudsy water or in the dishwasher. The turntable and roller ring can be broken if dropped. Remember, do not operate the oven in the microwave mode without the turntable and roller ring seated and in place.

How to Clean the Outside
We recommend against the use of spray cleaners and using cleaners with ammonia or alcohol, as they can damage the appearance of the microwave oven. If you choose to use a common household cleaner, first apply the cleaner directly to a clean cloth, then wipe the soiled area.

Case
Clean the outside of the microwave with a sudsy cloth. Rinse and then dry. Wipe the window clean with a damp cloth.

Door Panel
Before cleaning the front door panel, make sure you know what type of panel you have. Refer to the eighth digit of the model number. "S" is stainless steel "B", "W" or "C" are plastic colors.

Stainless Steel (on some models)
The stainless steel panel can be cleaned with Stainless Steel Magic or a similar product using a clean, soft cloth. Apply stainless cleaner carefully to avoid the surrounding plastic parts. Do not use appliance wax, polish, bleach or products containing chlorine on Stainless Steel finishes.

Plastic Color Panels
Use a clean, soft, lightly dampened cloth, then dry thoroughly.

Door Seal
It's important to keep the area clean where the door seals against the microwave. Use only mild, non-abrasive detergents applied with a clean sponge or soft cloth. Rinse well.

Bottom
Clean off the grease and dust on the bottom often. Use a solution of warm water and detergent.

Grease Filters
The metal filters trap grease released by foods on the cooktop. They also prevent flames from foods on the cooktop from damaging the inside of the oven.
For this reason, the filters must always be in place when the hood is used. The vent filters should be cleaned once a month, or as needed.

Removing and Cleaning the Filters
To remove, slide them to the rear using the tabs. Pull down and out. To clean the vent filters, soak them and then swish around in hot water and detergent. Don't use ammonia or ammonia products because they will darken the metal. Light brushing can be used to remove embedded dirt. Rinse, shake and let dry before replacing. To replace, slide the filters into the frame slots on the back of each opening. Press up and to the front to lock into place.

To Remove the Charcoal Filter
To remove the charcoal filter, first disconnect power at the main fuse or circuit breaker, or pull the plug. Remove the top grille by removing only the two screws that hold it in place, as shown. You may need to open the cabinet doors to remove the screws. Press back on the top of the filter with both hands until the filter lays down almost horizontal. Lift the filter at the bottom until it comes free of the tabs. Slide the filter down and out.

Remove 2 grille screws to remove the grille.

To Install the Charcoal Filter
To install a new charcoal filter, remove plastic and other outer wrapping from the new filter. Insert the top of the filter up and into the grooves on both sides of the inside of the top opening. Once you have cleared the bottom tab, push the bottom of the filter in until it rests in place vertically behind the tab.

Shop Accessories

Purchase Parts, Accessories and Instruction Books online for all Panasonic Products by visiting our Web Site at: shop.panasonic.ca

Parts Available to Order

Glass Tray	12570000001005
Roller Ring Assembly	12170000004330
Grease Filter	12270000008300
Charcoal Filter	NN-CF138

Before Requesting Service

See below before calling for service, as most problems can easily be remedied by following these simple solutions:

Problem	Solution
The oven causes TV interference	Some radio, TV, Wi-Fi, cordless telephone, baby monitor, blue tooth or other wireless equipment interference might occur when you cook with the microwave oven. This interference is similar to the interference caused by small appliances such as mixers, vacuums, blow dryers, etc. It does not indicate a problem with your oven.
Steam accumulates on oven door and warm air comes from the oven vents.	During cooking, steam and warm air are given off from the food. Most of the steam and warm air are removed from the oven by the air which circulates in the oven cavity. However, some steam will condense on cooler surfaces such as the oven door. This is normal. After use, the oven should be wiped dry.
Oven will not turn on	The oven is not plugged in securely or needs to be reset; remove plug from outlet, wait ten seconds and re-insert. Main circuit breaker or main fuse is tripped; reset main circuit breaker or replace main fuse. There is a problem with the outlet; plug another appliance into the outlet to check if it is working.
Oven will not start cooking	The door is not completely closed; close the oven door securely. Start was not pressed after programming; press Start. Another program is already entered into the oven; press Stop/Reset to cancel the previous program and enter new program. The program is not correct; program again according to the Operating Instructions. Stop/Reset has been pressed accidentally; program oven again.
The Glass Tray wobbles	The Glass Tray is not positioned properly on the Roller Ring or there is food under the Roller Ring; take out Glass Tray and Roller Ring. Wipe with a damp cloth and reset Roller Ring and Glass Tray properly.
When the oven is operating, there is noise coming from the Glass Tray.	The Roller Ring and oven bottom are dirty; clean these parts according to Care and Cleaning of Your Microwave Oven.
The word "LOCK" appears in the display	The CHILD SAFETY LOCK was activated by pressing Start three times; Deactivate CHILD SAFETY LOCK by pressing Stop/Reset three times.
The word "DEMO MODE" appears on the Display Window.	Demo mode was selected "On". Deactivate mode by pressing Power Level Pad once Start Pad 4 times and Stop/Reset Pad 4 times.
The oven stops cooking and "SERVICE" appears in the display.	The oven's power supply has failed; please contact an authorized Service Center (see next page).

Cookware Guide

For assistance, please contact us via the web at:
http://www.panasonic.ca/english/support (Canada only)