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Bose II Series Manual

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S O LO S O U N D B A R S E R I E S I I

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  • Page 1 S O LO S O U N D B A R S E R I E S I I...
  • Page 2 I M P ORTA N T SA F ET Y I N STR UCT IO NS Please read and keep all safety, security, and use instructions. Bose Corporation hereby declares that this product is in compliance with the essential requirements and other relevant provisions of Directive 2014/53/EU and all other applicable EU directive requirements. The complete declaration of conformity can be found at: www.Bose.com/compliance...
  • Page 3 If mounted on surfaces other than stated above please contact a professional installer. • Due to ventilation requirements, Bose does not recommend placing the product in a confined space such as in a wall cavity or in an enclosed cabinet.
  • Page 4 • Connect the equipment into an outlet on a circuit different from that to which the receiver is connected. • Consult the dealer or an experienced radio/TV technician for help. Changes or modifications not expressly approved by Bose Corporation could void the user’s authority to operate this equipment.
  • Page 5 The external power supply provided with the product, in accordance with the Ecodesign Requirements for Energy Related Products Directive 2009/125/EC, is in compliance with the following norms(s) or documents(s): Commission Regulation (EU) 2019/1782. Manufacturer Bose Products B.V. Commercial registration number 36037901 Gorslaan 60...
  • Page 6 Taiwan Importer: Bose Taiwan Branch, 9F-A1, No. 10, Section 3, Minsheng East Road, Taipei City 104, Taiwan Phone Number: +886-2-2514 7676 Mexico Importer: Bose de México, S. de R.L. de C.V., Paseo de las Palmas 405-204, Lomas de Chapultepec, 11000 México, D.F. Phone Number: +5255 (5202) 3545 Input Rating: 20V p 30W MAX The CMIIT ID is located on the bottom of the soundbar.
  • Page 7 The serial and model numbers are located on the bottom of the soundbar and on the packaging for the remote. Serial number: _________________________________________________________________ Model number: 418775 Please keep your receipt with your owner’s guide. Now is a good time to register your Bose product. You can easily do this by going to global.Bose.com/register E N G...
  • Page 8 The terms HDMI, HDMI High-Definition Multimedia Interface, and the HDMI logo are trademarks or registered trademarks of HDMI Licensing Administrator, Inc. Bose, Bose Home Speaker, Bose Music, Bose Portable Home Speaker, Bose Solo Soundbar Series, Bose Soundbar, and SimpleSync are trademarks of Bose Corporation.

  • Page 9: Table Of Contents

    CON TE NTS WHAT’S IN THE BOX Contents ..........................12 SOUNDBAR PLACEMENT Recommendations......................13 Wall mount the soundbar .................... 14 Adjust audio for wall mounting ................. 14 SET UP THE SOUNDBAR Cable options ........................15 Connect the soundbar to your TV ................16 Option 1: Optical (preferred) ................
  • Page 10 Connect a TV headphone port to the soundbar ........38 CONNECT BOSE PRODUCTS Connect a Bose Home Speaker or Soundbar ............39 Compatible products .................... 39 Connect using the Bose Music app ..............39 Reconnect to a Bose Home Speaker or Soundbar ..........40 E N G...
  • Page 11 CON TE NTS CARE AND MAINTENANCE Replace the remote battery ..................41 Clean the soundbar ......................42 Replacement parts and accessories ................ 42 Limited warranty ......................42 TROUBLESHOOTING Try these solutions first ....................43 Other solutions ........................ 43 E N G...
  • Page 12 (battery provided) * May ship with multiple power cords. Use the power cord for your region. NOTE: If any part of the product is damaged, don’t use it. Contact your authorized Bose dealer or Bose customer service. Visit: worldwide.Bose.com/Support/SBSoloii E N G...

  • Page 13: Soundbar Placement

    SOU N D BA R P L ACE M E NT RECOMMENDATIONS • Place the soundbar outside of and away from metal cabinets, other audio/video components, and direct heat sources. • Place the soundbar directly below (preferred) or above your TV with the grille facing into the room.

  • Page 14: Wall Mount The Soundbar

    SOU N D BA R P L ACE M E NT WALL MOUNT THE SOUNDBAR You can mount the soundbar on a wall. Follow the installation instructions included with the soundbar. CAUTION: Do NOT use any other hardware to mount the soundbar. Adjust audio for wall mounting On the remote, press and hold the Dialogue mode button 5 for 5 seconds until the status light on the soundbar blinks amber (see page 31).

  • Page 15: Set Up The Soundbar

    SET U P T HE S O UND BA R CABLE OPTIONS Connect your TV to the soundbar using one of the two cable options. • Option 1: Optical (preferred) • Option 2: Coaxial (not provided) NOTE: If your TV does not have an optical or coaxial port, see “Alternate Setup” on page 32.

  • Page 16: Connect The Soundbar To Your Tv

    2. Align the plug on one end of the cable with your TV’s Optical OUT port and insert the plug carefully. 3. Hold the plug at the other end of the optical cable with the Bose logo facing down. 4. Align the plug with the soundbar’s OPTICAL port and insert the plug carefully.

  • Page 17: Option 2: Coaxial (Not Provided)

    SET U P T HE S O UND BA R Option 2: Coaxial (not provided) 1. Insert one end of the coaxial cable into your TV’s coaxial port. 2. Insert the other end of the coaxial cable into the Coaxial port on the soundbar.

  • Page 18: Connect The Soundbar To Power

    SET U P T HE S O UND BA R CONNECT THE SOUNDBAR TO POWER 1. Connect the power cord to the power supply. TV Input Optical Coaxial Power Service Mounting ring 2. Connect the power supply into the Power port on the back of the soundbar. 3.

  • Page 19: Turn Off Your Tv Speakers

    SET U P T HE S O UND BA R TURN OFF YOUR TV SPEAKERS To avoid hearing distorted sound, turn off your TV speakers. For more information, refer to your TV owner’s guide. TIP: The audio settings are usually found in the TV menu. CHECK FOR SOUND 1.

  • Page 20: Soundbar Controls

    SOU N D BA R CO N T R OL S REMOTE FUNCTIONS Use the remote to control the soundbar and Bluetooth connections. Power button (see page 21) TV button (see page 24) Volume up (see page 23) Bluetooth button (see page 24) Volume down (see page 23) Adjust the bass (see page 26) Mute/Unmute (see page 23)

  • Page 21: Power

    SOU N D BA R CO N T R OL S Power On the remote, press the Power button I to power the soundbar on/off. When powered on, the soundbar defaults to the last active source. NOTES:  • When you plug the soundbar into an AC (mains) outlet, the soundbar automatically powers on.

  • Page 22: Auto-Wake

    SOU N D BA R CO N T R OL S Auto-wake You can set the soundbar to power on whenever a sound signal is received. On the remote, to toggle between auto-wake and default power settings, press and hold the Power button I until you hear three tones and the status light on the soundbar blinks 3 times (see page 31).

  • Page 23: Volume

    SOU N D BA R CO N T R OL S Volume FUNCTION WHAT TO DO Press H. Volume up NOTE: To quickly increase the volume, press and hold H. Press z. Volume down NOTE: To quickly decrease the volume, press and hold z. Press A.

  • Page 24: Sources

    SOU N D BA R CO N T R OL S Sources You can control your TV and Bluetooth connections using your remote. To select a source, press the button (TV button O or Bluetooth button l) on the remote. E N G...

  • Page 25: Dialogue Mode

    SOU N D BA R CO N T R OL S DIALOGUE MODE Dialogue mode improves the clarity of dialogue and vocals in movies, TV programs, and podcasts by adjusting the audio balance of the system. On the remote, press the Dialogue mode button 5 to switch between Dialogue mode and your default audio settings.

  • Page 26: Adjust The Bass

    SOU N D BA R CO N T R OL S 1. On the remote, press h. ADJUST THE BASS On the soundbar, the status and Bluetooth lights blink white 3 times. 2. Adjust the bass by doing one of the following: •...

  • Page 27: Reset The Bass

    SOU N D BA R CO N T R OL S On the remote, press and hold h until the status and Bluetooth lights on the RESET THE BASS soundbar blink 3 times. The bass setting reset to original factory settings. PROGRAM A THIRD-PARTY REMOTE You can program a third-party remote, such as your cable/satellite box remote, to control the soundbar.

  • Page 28: Bluetooth® Connections

    B LU E TO OT H CO NN E CT I O NS Bluetooth wireless technology lets you stream music from mobile devices such as smartphones, tablets, and laptop computers. Before you can stream music from a device, you must connect your device to the soundbar. CONNECT A MOBILE DEVICE 1.

  • Page 29: Disconnect A Mobile Device

    B LU E TO OT H CO NN E CT I O NS 3. Select your soundbar from the device list. Bose Solo Once connected, you hear a tone. The Bluetooth light glows solid white. Your soundbar appears in the mobile device list.

  • Page 30: Connect An Additional Mobile Device

    B LU E TO OT H CO NN E CT I O NS CONNECT AN ADDITIONAL MOBILE DEVICE You can store up to eight devices in the soundbar device list, and the soundbar can be actively connected to two devices at a time. NOTE: You can play audio from only one device at a time.

  • Page 31: Soundbar Status

    Standby, auto-wake enabled Glows solid amber Dialogue mode Blinks amber Dialogue mode, audio muted Blinks red Error - contact Bose customer service BLUETOOTH STATUS Shows the Bluetooth connection status of mobile devices. BLUETOOTH LIGHT ACTIVITY SYSTEM STATE Blinks blue Ready to connect...

  • Page 32: Alternate Setup

    A LTER N AT E S ETUP You may need to use an alternate setup method for the following reasons: • No sound from a source(s) connected to your TV. • No optical or coaxial port on your TV. NO SOUND FROM A SOURCE(S) CONNECTED TO YOUR TV Some TVs don’t deliver sound from connected sources to the soundbar.

  • Page 33: Connect A Source To The Soundbar

    A LTER N AT E S ETUP Connect a source to the soundbar If you don’t get sound from a source that’s connected to your TV, such as a DVD/Blu-ray Disc™ player, cable/satellite box, game system, or DVR, connect the source directly to the soundbar using an audio cable.

  • Page 34: Connect A Source's Analog Port To The Soundbar

    A LTER N AT E S ETUP Connect a source’s analog port to the soundbar If your source doesn’t have an optical or coaxial port and only has analog ports (red and white), use a 3.5 mm to RCA stereo cable (not provided) to connect to the soundbar.

  • Page 35: Connect Two Sources To The Soundbar

    A LTER N AT E S ETUP Connect two sources to the soundbar If you don’t get sound from any source that’s connected to your TV, such as a DVD/Blu-ray Disc™ player, cable/satellite box, game system, or DVR, connect the source directly to the soundbar.
  • Page 36 A LTER N AT E S ETUP Option 1 This figure shows two source connections using an optical cable and 3.5 mm to RCA stereo cable (not provided). CAUTION: If using an optical cable, remove the protective caps from both ends. Inserting the plug in the wrong orientation can damage the plug and/or the port.

  • Page 37: Use Two Sources Connected To The Soundbar

    A LTER N AT E S ETUP Option 2 This figure shows two source connections using a coaxial cable (not provided) and 3.5 mm to RCA stereo cable (not provided). Soundbar port panel TV Input Optical Coaxial Power Service Audio OUT Source 1 3.5 mm to RCA Optical...

  • Page 38: Connect A Tv Headphone Port To The Soundbar

    A LTER N AT E S ETUP Connect a TV headphone port to the soundbar If your TV only has a headphone port, use a 3.5 mm stereo cable (not provided) to connect to the soundbar. 1. Insert one end of a 3.5 mm stereo cable into the TV headphones port. 2.

  • Page 39: Connect Bose Products

    CONNECT A BOSE HOME SPEAKER OR SOUNDBAR With Bose SimpleSync technology, you can connect your Bose Solo Soundbar Series II to a Bose Home Speaker or Bose Soundbar to listen to the same song in two different rooms at the same time.

  • Page 40: Reconnect To A Bose Home Speaker Or Soundbar

    Bluetooth devices, including your Bose Home Speaker or Bose Soundbar. NOTES:  • Your Bose Home Speaker or Bose Soundbar must be within range (30 ft or 9 m) and powered on. • If your Bose Solo Soundbar Series II doesn’t connect, connect using the Bose Music app.

  • Page 41: Care And Maintenance

    CA RE A N D M A IN T E N AN CE REPLACE THE REMOTE BATTERY The soundbar remote uses coin cell battery CR2032. 1. Turn the battery compartment cover left (counter-clockwise) and remove the cover. 2. Insert the new battery flat side up, with the + symbol facing up. 3.

  • Page 42: Clean The Soundbar

    • Do NOT allow objects to drop into any openings. REPLACEMENT PARTS AND ACCESSORIES Replacement parts and accessories can be ordered through Bose customer service. Visit: worldwide.Bose.com/support/SBSoloii LIMITED WARRANTY The soundbar is covered by a limited warranty. Visit our website at global.Bose.com/warranty for details of the limited warranty.

  • Page 43: Troubleshooting

    • Unplug the power cord for at least 1 minute and reconnect. OTHER SOLUTIONS If you could not resolve your issue, see the table below to identify symptoms and solutions to common problems. If you are unable to resolve your issue, contact Bose customer service. Visit: worldwide.Bose.com/contact SYMPTOM SOLUTION Check the battery to see if it’s installed properly or if it needs to be...
  • Page 44 TR OUBL ES H O OTI N G SYMPTOM SOLUTION Unmute the soundbar. Increase the volume. Plug the audio cable into a port on your TV labelled Audio Output or Audio OUT, not Audio Input or Audio IN. Use only one audio cable. If you are using a cable/satellite box or other secondary source for sound, select the correct TV input.
  • Page 45 Bose Soundbar Series II blinks blue. Home Speaker or Bose Soundbar Make sure that your Bose Solo Soundbar Series II is within 30 ft (9 m) of your Bose Home Speaker or Bose Soundbar. Soundbar doesn’t reconnect to a previously- Connect using the Bose Music app.
  • Page 46 ©2020 Bose Corporation, 100 The Mountain Road, Framingham, MA 01701-9168 USA AM850858-0010 Rev. 01...

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