HP EliteBook x360 1030 G8 Maintenance And Service Manual
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HP EliteBook x360 1030 G8 Maintenance And Service Manual

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Maintenance and Service Guide
SUMMARY
This guide provides information about spare parts, removal and replacement of parts, security, backing up, and more.

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Summary of Contents for HP HP EliteBook x360 1030 G8

  • Page 1 Maintenance and Service Guide SUMMARY This guide provides information about spare parts, removal and replacement of parts, security, backing up, and more.
  • Page 2 Intel, Core, Iris, Optane, Thunderbolt, vPro, and bound by the terms of the HP End User License Not all features are available in all editions or XMM are trademarks of Intel Corporation or its Agreement (EULA).
  • Page 3 Safety warning notice Reduce the possibility of heat-related injuries or of overheating the computer by following the practices described. WARNING! To reduce the possibility of heat-related injuries or of overheating the computer, do not place the computer directly on your lap or obstruct the computer air vents. Use the computer only on a hard, flat surface.
  • Page 4 Safety warning notice...

  • Page 5: Table Of Contents

    Table of contents 1 Product description ............................1 2 Components ..............................5 Right ..................................5 Left ..................................6 Display ..................................7 Keyboard area ................................ 8 Touchpad ............................. 8 Touchpad settings ......................8 Adjusting touchpad settings ................8 Turning on the touchpad ................8 Touchpad components ......................
  • Page 6 Sensor board cable ..........................56 Sensor board ............................. 57 Top cover with keyboard ........................58 6 Computer Setup (BIOS), TPM, and HP Sure Start ..................... 60 Using Computer Setup ............................60 Navigating and selecting in Computer Setup ................... 60 Restoring factory settings in Computer Setup ................. 60 Updating the BIOS ..........................
  • Page 7 Backing up information and creating recovery media ..................64 Using Windows tools for backing up ....................64 Using the HP Cloud Recovery Download Tool to create recovery media (select products only) ..64 Restoring and recovering your system ....................... 64 Creating a system restore .........................
  • Page 8 viii...

  • Page 9: Product Description

    Product components and their descriptions Category Description Product Name HP EliteBook x360 1030 G8 Notebook PC Processors Intel® Core™ i7-1185G7 (3.00 GHz base frequency, up to 4.30 GHz with Intel Turbo Boost Technology, 12 MB cache, 4 cores) Intel Core i7-1165G7 (2.80 GHz base frequency, up to 4.70 GHz with Intel Turbo Boost Technology, 12 MB cache, 4 cores) Intel Core i5-1145G7 (2.60 GHz base frequency, up to 4.40 GHz with Intel®...
  • Page 10 Intel Wi-Fi 6 AX201 + Bluetooth 5 (non-vPro) (802.11ax 2 × 2, MU-MIMO, supporting gigabit file transfer speeds) Compatible with Miracast® devices UEFI Wi-Fi Supports HP Connection Optimizer (with data analytics) - Remote manageability for Connection Optimizer via Supports HP Extended Range Wireless LAN Supports HP LAN-Wireless Protection (WLAN/LAN switching) Supports Dynamic Antenna Gain (EU only)
  • Page 11 (2) USB Type-A ports (2) USB Type-C® ports Sensors Hall sensor Accelerometer + Gyroscope + eCompass Ambient light sensor IR thermal sensor HP Sure Platform Magnetometer Time of Flight Keyboard/pointing Keyboard devices Backlit, spill-resistant, premium keyboard for WWAN with clickpad...
  • Page 12 Table 1-1 Product components and their descriptions (continued) Category Description Windows 10 Home 64 Advanced Single Language Windows 10 Home 64 High-End Chinese Market CPPP Windows 10 Home 64 Plus Windows 10 Home 64 Plus Single Language Windows 10 Home 64 Plus Single Language Africa Market PPP Windows 10 Home 64 Plus Single Language APAC EM PPP Windows 10 Home 64 Plus Single Language India Market PPP Windows 10 Home 64 Plus Single Language Indonesia Market PPP...

  • Page 13: Components

    Off: The battery is not charging. ● USB Type-C® power connectors and Connects an AC adapter that has a USB Type-C connector, Thunderbolt™ ports with HP Sleep and Charge supplying power to the computer and, if needed, charging the computer battery. – and –...

  • Page 14: Left

    High Definition Multimedia Interface (HDMI) device. USB SuperSpeed port with HP Sleep and Charge Connects a USB device, provides high-speed data transfer, and charges small devices (such as a smartphone), even when the computer is off.

  • Page 15: Display

    Table 2-2 Left-side components and their descriptions (continued) Component Description Nano SIM card slot (select products only) Supports a wireless subscriber identity module (SIM) card. Nano security cable slot Attaches an optional security cable to the computer. NOTE: The security cable is designed to act as a deterrent, but it might not prevent the computer from being mishandled or stolen.

  • Page 16: Keyboard Area

    For wireless regulatory notices, see the section of the Regulatory, Safety, and Environmental Notices that applies to your country or region. To access this guide: Type HP Documentation in the taskbar search box, and then select HP Documentation. ▲ Keyboard area Keyboards can vary by language.

  • Page 17: Lights

    Table 2-4 Touchpad components and their descriptions Component Description Touchpad zone Reads your finger gestures to move the pointer or activate items on the screen. Left touchpad button Functions like the left button on an external mouse. Near Field Communications (NFC) tapping area Allows you to wirelessly share information when you tap it with and antenna (select products only) an NFC-enabled device.
  • Page 18 Table 2-5 Lights and their descriptions Component Description Caps lock light On: Caps lock is on, which switches the key input to all capital letters. Privacy key light (select products only) On: Privacy screen is on, which helps prevent side-angle viewing. Mute light On: Computer sound is off.

  • Page 19: Button, Speakers, And Fingerprint Reader

    Button, speakers, and fingerprint reader Fingerprint readers can be located on the touchpad, on a side panel of the computer, or on the top cover below the keyboard. Table 2-6 Button, speakers, and fingerprint reader and their descriptions Component Description Speakers (2) Produce sound.

  • Page 20: Special Keys

    Table 2-6 Button, speakers, and fingerprint reader and their descriptions (continued) Component Description ▲ Right-click the Power meter icon and then select Power Options. Fingerprint reader Allows a fingerprint logon to Windows, instead of a password logon. Touch your finger to the fingerprint reader. ▲...

  • Page 21: Top Cover

    Table 2-7 Special keys and their descriptions (continued) Component Description IMPORTANT: To prevent fingerprint logon issues, make sure when you register your fingerprint that all sides of your finger are registered by the fingerprint reader. Camera privacy key Turns the camera off and on. Power button When the computer is off, press the button briefly to turn ●...

  • Page 22: Bottom

    Table 2-8 Top cover component and its description Component Description Internal microphones (2) Record sound. Bottom Use the illustration and table to identify the bottom components. Table 2-9 Bottom components and their descriptions Component Description Speakers (2) Produce sound. Vent Enables airflow to cool internal components.

  • Page 23: Labels

    Your service label will resemble one of these examples. Refer to the illustration that most closely matches the service label on your computer. Table 2-11 Service label components Component HP product name Warranty period Product ID Serial number Labels...

  • Page 24: Using A Sim Card (Select Products Only)

    Table 2-12 Service label components Component HP product name Model number Product ID Serial number Warranty period Table 2-13 Service label components Component HP product name Product ID Serial number Warranty period Regulatory labels—Provide regulatory information about the computer. ●...

  • Page 25: Determining The Correct Sim Card Size For Your Computer

    Before purchasing a SIM card, follow these instructions to determine the correct SIM card size for your computer. Go to http://www.hp.com/support, and then search for your computer by product name or number. Select Product Information. Refer to the listed options to determine which card to purchase.
  • Page 26 Select the Start menu, and then select the Tile app. Follow the on-screen instructions to create a Tile account and activate your Tile features. Chapter 2 Components...

  • Page 27: Illustrated Parts Catalog

    To identify the computer major components, use this illustration and table. NOTE: HP continually improves and changes product parts. For complete and current information about supported parts for your computer, go to http://partsurfer.hp.com, select your country or region, and then follow the on-screen instructions. NOTE: Details about your computer, including model, serial number, product key, and length of warranty, are on the service tag on the bottom of your computer.
  • Page 28 Table 3-1 Computer major component descriptions and part numbers Item Component Spare part number Display assembly UHD, AMOLED, 400 nits M45812-001 FHD, antiglare 400 nits M45810-001 FHD, BrightView, 400 nits M45811-001 FHD, antiglare, 1000 nits M45813-001 FHD, BrightView, 1000 nits M45814-001 Top cover/keyboard NOTE:...
  • Page 29 Table 3-1 Computer major component descriptions and part numbers (continued) Item Component Spare part number (8a) Connector board M16050-001 For use only on computer models equipped with WWAN capability M16050-001 For use only on computer models not equipped with WWAN capability M23394-001 (8b) Connector board cable: The connector board cable is available in the Cable Kit, spare part number M20833-001.

  • Page 30: Cables

    Cables To identify the cables, use this illustration and table. Table 3-2 Cable descriptions and part numbers Item Component Spare part number The following cables are available in the Cable Kit, spare part number M20833-001. Touchpad cable NFC module cable Connector board cable Sensor board cable Miscellaneous parts...
  • Page 31 Hubs HP USB-C-to-USB-A Hub 916838-001 HP Elite USB-C Multi Port Hub L39572-001 HP executive 14.1 slim top load case L05333-001 Docks HP USB-C Dock with cable L64086-001 HP USB Type-A/C universal dock with cable...
  • Page 32 Table 3-3 Miscellaneous part descriptions and part numbers (continued) Component Spare part number For use in Argentina L19357-001 For use in Australia L19358-001 For use in Brazil L19359-001 For use in Denmark L19360-001 For use in Europe L19361-001 For use in India L19363-001 For use in Israel L19362-001...
  • Page 33 Table 3-3 Miscellaneous part descriptions and part numbers (continued) Component Spare part number For use in Australia L22327-001 For use in Brazil L30812-001 For use in Denmark L22322-001 For use in Europe L22321-001 For use in India L22624-001 For use in Israel L22323-001 For use in Italy L30813-001...
  • Page 34 Table 3-3 Miscellaneous part descriptions and part numbers (continued) Component Spare part number Power cord (duckhead, for use in Japan) L33157-001 Screw Kit M16054-001 Chapter 3 Illustrated parts catalog...

  • Page 35: Removal And Replacement Procedures Preliminary Requirements

    Removal and replacement procedures preliminary requirements Use this information to properly prepare to disassemble and reassemble the computer. Service considerations The following sections include some of the considerations that you must keep in mind during disassembly and assembly procedures. NOTE: As you remove each subassembly from the computer, place the subassembly (and all accompanying screws) away from the work area to prevent damage.

  • Page 36: Tools Required

    IMPORTANT: Drives are fragile components. Handle them with care. To prevent damage to the computer, damage to a drive, or loss of information, observe these precautions: Before removing or inserting a hard drive, shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system.

  • Page 37: Preventing Electrostatic Damage To Equipment

    Different activities generate different amounts of static electricity. ● ● Static electricity increases as humidity decreases. Table 4-1 Static electricity occurrence based on activity and humidity Relative humidity Event Walking across carpet 7,500 V 15,000 V 35,000 V Walking across vinyl floor 3,000 V 5,000 V 12,000 V...

  • Page 38: Grounding The Work Area

    Use conductive field service tools, such as cutters, screwdrivers, and vacuums. ● Avoid contact with pins, leads, or circuitry. ● Recommended materials and equipment HP recommends certain materials and equipment to prevent static electricity. ● Antistatic tape Antistatic smocks, aprons, or sleeve protectors ●...

  • Page 39: Cleaning Your Computer

    Enabling HP Easy Clean (select products only) HP Easy Clean helps you to avoid accidental input while you clean the computer surfaces. This software disables devices such as the keyboard, touch screen, and touchpad for a preset amount of time so that you can clean all computer surfaces.

  • Page 40: Cleaning Your Computer With A Disinfectant

    Keep liquids away from the product. Avoid getting moisture in any openings. If liquid makes its way inside your HP product, it can cause damage to the product. Do not spray liquids directly on the product. Do not use aerosol sprays, solvents, abrasives, or cleaners containing hydrogen peroxide or bleach that might damage the finish.

  • Page 41: Caring For Wood Veneer (Select Products Only)

    When grounding is not possible, use an ionizer to dissipate electric charges. Accessing support information Use this information to find the HP support that you need. Table 4-3 Support information locations...
  • Page 42 Search collect Chrome device logs. Technical bulletins To locate technical bulletins: Go to www.hp.com. Place the cursor over Problem solving to display more options. Select Support & Troubleshooting. Type the serial number, product number, or product name to go to the product support page.

  • Page 43: Removal And Replacement Procedures For Authorized Service Provider Parts

    NOTE: HP continually improves and changes product parts. For complete and current information about supported parts for your computer, go to http://partsurfer.hp.com, select your country or region, and then follow the on-screen instructions. You must remove, replace, or loosen as many as 42 screws when you service the parts described in this chapter.

  • Page 44: Battery

    Remove the six Torx T6M2.0 × 5.0 screws that secure the bottom cover to the computer. Use a nonmarking, nonconductive tool (1) to release the rear edge of the bottom cover (2) from the computer. Remove the bottom cover from the computer (3). To replace the bottom cover, reverse the removal procedures.
  • Page 45 WARNING! To reduce potential safety issues, use only the user-replaceable battery provided with the computer, a replacement battery provided by HP, or a compatible battery purchased from HP. IMPORTANT: Removing a battery that is the sole power source for the computer can cause loss of information.

  • Page 46: Solid-State Drive

    Remove the battery (3) from the computer. To install the battery, reverse the removal procedures. Solid-state drive To remove the M.2 solid-state drive, use this procedure and illustration. Table 5-3 Solid-state drive descriptions and part numbers Description Spare part number 512 GB + 32 GB Optane memory L85366-001 512 GB, self-encrypting (SED), TLC...

  • Page 47: Wwan Module

    Remove the Phillips PM2.0 × 3.0 screw (1) that secures the solid-state drive to the system board. Pull the drive (2) away from the socket to remove it. To install the solid-state drive, reverse the removal procedures. NOTE: Solid-state drives are designed with a notch to prevent incorrect insertion. WWAN module To remove the WWAN module, use this procedure and illustration.
  • Page 48 IMPORTANT: To prevent an unresponsive system, replace the wireless module only with a wireless module authorized for use in the computer by the governmental agency that regulates wireless devices in your country or region. If you replace the module and then receive a warning message, remove the module to restore device functionality, and then contact technical support.

  • Page 49: Connector Board Cable

    If the WWAN antenna is not connected to the terminal on the WWAN module, a protective sleeve must be installed on the antenna connector, as shown in the following illustration. Reverse this procedure to install the WWAN module. Connector board cable To remove the connector board cable, use this procedure and illustration.

  • Page 50: Connector Board

    Remove the connector board cable (3). Reverse this procedure to install the connector board cable. Connector board To remove the connector board, use this procedure and illustration. Table 5-5 Connector board description and part number Description Spare part number Connector board for use in models with WWAN M16050-001 Connector board for use in models without WWAN M23394-001...

  • Page 51: Display Assembly

    Remove the connector board (4) and cable. Reverse this procedure to install the connector board. Display assembly To remove and disassemble the display assembly, use these procedures and illustrations. Table 5-6 Display assembly description and part number Description Spare part number Display assembly, UHD, AMOLED, 400 nits M45812-001 Display assembly, FHD, antiglare 400 nits...
  • Page 52 Release the ZIF connector (3) to which the webcam/microphone module cable is connected, and disconnect the cable from the system board. Release the WLAN antenna cables and the webcam/microphone module cable from the retention clip (4) built into the top cover/keyboard. Release the ZIF connector (5) to which the display panel cable is connected, and disconnect the cable from the system board.

  • Page 53: Speakers

    Separate the display assembly (2) from the top cover/keyboard. Reverse this procedure to reassemble and replace the display assembly. Speakers To remove the speakers, use this procedure and illustration. Table 5-7 Speaker description and part number Description Spare part number Speakers (includes left and right speakers, cables, and rubber isolators) M16052-001 Before removing the speakers, follow these steps:...
  • Page 54 Remove the right speaker (4). NOTE: When removing the right speaker, make note of the location of the rubber isolators (5). The absence of or damage to these isolators can result in degraded right speaker performance. Disconnect the left speaker cable (1) from the system board. Release the antenna cable from the retention channel (2) built into the left speaker.

  • Page 55: Wwan Antenna

    WWAN antenna To remove the WWAN antenna, use this procedure and illustration. Table 5-8 WWAN antenna description and part number Description Spare part number WWAN antenna, models without 5G (includes left and right antennas and cables) M20834-001 WWAN antenna, models with 5G (includes left and right antennas and cables) M27525-001 Before removing the WWAN antenna, follow these steps: Prepare the computer for disassembly (see...

  • Page 56: Touchpad

    Prepare the computer for disassembly (see Preparation for disassembly on page 35). Remove the bottom cover (see Bottom cover on page 35). Remove the battery (see Battery on page 36). Remove the touchpad cable: Release the ZIF connector (1) to which the touchpad cable is connected, and then disconnect the cable from the system board.
  • Page 57 Detach the touchpad cable (1) from the top cover/keyboard. (The touchpad cable is attached to the top cover/keyboard with double-sided adhesive.) Release the ZIF connector (2) to which the touchpad cable is connected, and then disconnect the cable from the system board. Steps 3 and 4 apply only to computer models equipped with an NFC module and cable.

  • Page 58: Nfc Module Cable

    Remove the touchpad from the computer (4). Reverse this procedure to install the touchpad. NFC module cable To remove the NFC module cable, use this procedure and illustration. NOTE: The NFC module cable is available in the Cable Kit, spare part number M20833-001. Before removing the NFC module cable, follow these steps: Prepare the computer for disassembly (see Preparation for disassembly on page...

  • Page 59: Nfc Module

    Detach the NFC module cable (3) from the top cover/keyboard. (The NFC module cable is attached to the top cover/keyboard with double-sided adhesive.) Remove the NFC module cable. Reverse this procedure to install the NFC module cable. NFC module To remove the NFC module, use this procedure and illustration. Table 5-10 NFC module cable description and part number Description...

  • Page 60: System Board

    Detach the NFC module from the top cover/keyboard (3). (The NFC module cable is attached to the top cover/keyboard with double-sided adhesive.) Reverse this procedure to install the NFC module. System board To remove the system board, use these procedures and illustrations. Table 5-11 System board descriptions and part numbers Description...
  • Page 61 Table 5-11 System board descriptions and part numbers (continued) Description Spare part number Intel Core i5-1135G7 processor with 16 GB of system memory (OLED) M45827-xx1 Intel Core i5-1135G7 processor with 16 GB of system memory M45826-xx1 Intel Core i3-1135G7 processor with 8 GB of system memory M45825-xx1 Before removing the system board, follow these steps: Prepare the computer for disassembly (see...
  • Page 62 Remove the four Phillips M2.0 × 3.0 screws that secure the system board to the computer. Lift the front edge of the system board (1) until it rests at an angle. Chapter 5 Removal and replacement procedures for authorized service provider parts...

  • Page 63: Fan/Heat Sink Assembly

    Remove the system board (2) by sliding it up and forward at an angle. Reverse this procedure to install the system board. Fan/heat sink assembly To remove the fan/heat sink assembly, use these procedures and illustrations. Table 5-12 Fan/heat sink assembly descriptions and part number Description Spare part number Fan/heat sink assembly (includes replacement thermal material and fan cables)

  • Page 64: Sensor Board Cable

    Remove the fan/heat sink assembly (4) from the system board (2). Thoroughly clean the thermal material from the surfaces of the fan/heat sink assembly and the system board components each time the fan/heat sink assembly is removed. Replacement thermal material is included with the fan/heat sink assembly and system board spare part kits.

  • Page 65: Sensor Board

    Remove the WWAN module (see WWAN module on page 39). Remove the system board (see System board on page 52). Remove the sensor board cable: Turn the system board upside down with the rear toward you. Disconnect the cable from the ZIF connector on the system board (1). Disconnect the cable from the ZIF connector on the sensor board (2).

  • Page 66: Top Cover With Keyboard

    Turn the system board upside down with the rear toward you. Disconnect the cable from the ZIF connector on the system board (1). Detach the sensor board (2) from the system board. (The sensor board is attached to the system board with double-sided adhesive.) Reverse this procedure to install the sensor board.
  • Page 67 Table 5-15 Spare part country codes (continued) For use in country or Spare part For use in country or Spare part For use in country or Spare part region number region number region number Czech Republic/Slovakia -FL1 Italy -061 Switzerland -BG1 Denmark -081...

  • Page 68: Computer Setup (Bios), Tpm, And Hp Sure Start

    NOTE: Use extreme care when making changes in Computer Setup. Errors can prevent the computer from operating properly. To start Computer Setup, turn on or restart the computer, and when the HP logo appears, press to enter Computer Setup. Navigating and selecting in Computer Setup You can navigate and select in Computer Setup using one or more methods.

  • Page 69: Updating The Bios

    Your password settings and security settings are not changed when you restore the factory settings. Updating the BIOS Updated versions of the BIOS might be available on the HP website. Most BIOS updates on the HP website are packaged in compressed files called SoftPaqs.

  • Page 70: Installing A Bios Update

    Type support in the taskbar search box, and then select the HP Support Assistant app. – or – Select the question mark icon in the taskbar. Select Updates, and then select Check for updates and messages. Follow the on-screen instructions.

  • Page 71: Using Hp Sure Start (Select Products Only)

    If the BIOS becomes corrupted or is attacked, HP Sure Start automatically restores the BIOS to its previously safe state, without user intervention. HP Sure Start is configured and already enabled so that most users can use the HP Sure Start default configuration. Advanced users can customize the default configuration.

  • Page 72: Backing Up, Restoring, And Recovering

    Using the HP Cloud Recovery Download Tool to create recovery media (select products only) You can use the HP Cloud Recovery Download Tool to create HP Recovery media on a bootable USB flash drive. For details: Go to http://www.hp.com/support, search for HP Cloud Recovery, and then select the result that ▲...

  • Page 73: Creating A System Restore

    You can use HP Recovery media to recover the original operating system and software programs that were installed at the factory. On select products, it can be created on a bootable USB flash drive using the HP Cloud Recovery Download Tool.

  • Page 74: Using Hp Sure Recover (Select Products Only)

    Using HP Sure Recover (select products only) Select computer models are configured with HP Sure Recover, a PC operating system (OS) recovery solution built into the hardware and software. HP Sure Recover can fully restore the HP OS image without installed recovery software.

  • Page 75: Specifications

    Specifications This chapter provides specifications for your computer. Computer specifications This section provides specifications for your computer. When traveling with your computer, the computer dimensions and weights, as well as input power ratings and operating specifications, provide helpful information. Table 8-1 Computer specifications Metric U.S.

  • Page 76: Solid-State Drive Specifications

    Table 8-2 Display specifications (continued) Metric U.S. Resolution 1920 × 1080 (FHD) 3840 × 2160 (UHD) Surface treatment Antiglare BrightView Brightness 400 nits 1000 nits Viewing angle UWVA Backlight WLED Display panel interface eDP 1.4 + PSR2 Solid-state drive specifications This section provides specifications for your solid-state drives.

  • Page 77: Statement Of Memory Volatility

    No applications, features, or functionality were added to or installed on the system. ● Following system shutdown and removal of all power sources from an HP business computer system, personal data can remain on volatile system memory (DIMMs) for a finite period of time and also remains in nonvolatile memory.
  • Page 78 If a DriveLock password is set, select the Security menu, and scroll down to Hard Drive Utilities under the Utilities menu. Select Hard Drive Utilities, select DriveLock, and then clear the check box for DriveLock password on restart. Select OK to proceed. Select the Main menu, and then select Reset BIOS Security to factory default.

  • Page 79: Nonvolatile Memory Usage

    HP Sure Start only) backup of The content is managed Embedded Controller. critical System solely by the HP Sure Start BIOS code, EC Embedded Controller. firmware, and critical computer configuration data for select...
  • Page 80 How is this memory memory type Amount (Size) data? is removed? memory? memory? write-protected? on the HP website; go to http://www.hp.com/ support. Select Find your product, and then follow the on-screen instructions. Intel Management 1.5 MB or 7 MB Stores...

  • Page 81: Questions And Answers

    HP has provided options in Computer Setup (BIOS) to allow you to run in legacy BIOS, if required by the operating system. Examples of this requirement would be if you upgrade or downgrade the OS.

  • Page 82: Using Hp Sure Start (Select Products Only)

    BIOS for attacks or corruption. If the BIOS becomes corrupted or is attacked, HP Sure Start restores the BIOS to its previously safe state, without user intervention. Those select computer models ship with HP Sure Start configured and enabled. HP Sure Start is configured and already enabled so that most users can use the HP Sure Start default configuration.

  • Page 83: 10 Power Cord Set Requirements

    10 Power cord set requirements This chapter provides power cord requirements for countries and regions. The wide-range input feature of the computer permits it to operate from any line voltage from 100 V ac to 120 V ac, or from 220 V ac to 240 V ac. The three-conductor power cord set included with the computer meets the requirements for use in the country or region where the equipment is purchased.
  • Page 84 Table 10-1 Power cord requirements for specific countries and regions (continued) Country/region Accredited agency Applicable note number India Israel Italy Japan Netherlands KEMA New Zealand SANZ Norway NEMKO People's Republic of China Saudi Arabia SASO Singapore South Africa SABS South Korea Sweden SEMKO Switzerland...

  • Page 85: 11 Recycling

    Follow the local laws and regulations in your area for battery disposal. HP encourages customers to recycle used electronic hardware, HP original print cartridges, and rechargeable batteries. For more information about recycling programs, see the HP website at http://www.hp.com/recycle.

  • Page 86: Index

    65 determining version 61 Computer Setup HP Sure Recover 66 downloading an update 61, 62 navigating and selecting 60 HP Sure Start 69, 74 updating 61 restoring factory settings 60 Bluetooth label 15 starting 60 boot order computer specifications 67...
  • Page 87 15 USB SuperSpeed port with HP sensor board wireless certification 15 Sleep and Charge 6 removal 57 WLAN 15 USB Type-C power connector and spare part numbers 57 left side components 6 Thunderbolt port with HP Sleep sensor board cable...
  • Page 88 9 TPM settings 62 transporting guidelines 27, 33 traveling with the computer 15 USB SuperSpeed port with HP Sleep and Charge, identifying 6 USB Type-C power connector and Thunderbolt port with HP Sleep and Charge, identifying 5...

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