Alesis MultiMix12Firewire Frequently Asked Questions Manual page 5

WINDOWS PC ISSUES
Which versions of Windows are supported?
Windows XP (Home and Professional) are the only supported operating systems
at this time.
What types of drivers are available?
As of September 2005, WDM, WDM/KS (for programs like Sonar), and ASIO 2
drivers are available. These are 32-bit drivers only (not 64 bit).
GSIF and GSIF2 are not supported at this time.
When I insert the CD into my CD or DVD drive, nothing happens
In order for you to see the various program and driver installation options, the CD
needs to "autoplay" (which means that it will launch a program when it is inserted
into your computer.)
If this "autoplay" does not occur, click the Windows Start button and go to My
Computer. (If My Computer does not appear under the Start menu, look for it on
your desktop.)
From there, you will see the Alesis disk listed under one of the Devices with
Removable Storage. Right click the disk and choose "Autoplay." The disc will
begin its autoplay routine.
When I try to open the control panel from within my audio application, an
error message appears
Most likely, the control panel has not been installed. Your MultiMix will work in
many cases without it (so long as the drivers have been installed). However, there
are cases where it is required.
To solve this problem, insert the software disk that came with your MultiMix into
your computer. Follow the steps on screen to install the control panel.
Sample rate error messages appear in my recording program
Close your audio application. Then, open the MultiMix control panel. (In
Windows, click Start and All Programs. Then, find the Alesis MultiMix listing
and open the control panel from there.)
Set your preferred sample rate (usually 44.1k for music without video and 48k for
music plus video). Then, close the control panel.
MultiMix Firewire FAQ & Troubleshooting Guide Page 5