Grandstream Networks GWN7602 User Manual
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Grandstream Networks GWN7602 User Manual

Mid-tier 802.11ac wi-fi access point
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Grandstream Networks, Inc.
GWN7602
Mid-Tier 802.11ac Wi-Fi Access Point
User Manual

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Summary of Contents for Grandstream Networks GWN7602

  • Page 1 Grandstream Networks, Inc. GWN7602 Mid-Tier 802.11ac Wi-Fi Access Point User Manual...
  • Page 2 Grandstream Networks, Inc. is not permitted. The latest electronic version of this guide is available for download here: http://www.grandstream.com/support Grandstream is a registered trademark and Grandstream logo is trademark of Grandstream Networks, Inc. in the United States, Europe and other countries. CAUTION Changes or modifications to this product not expressly approved by Grandstream, or operation of this product in any way other than as detailed by this guide, could void your manufacturer warranty.
  • Page 3 Operation is subject to the following two conditions: (1) this device may not cause interference, and (2) this device must accept any interference, including interference that may cause undesired operation of the device. P a g e GWN7602 User Manual Version 1.0.15.20...
  • Page 4 2.4G Wi-Fi: 2412-2472MHz; 5G Wi-Fi: 5150-5250MHz; Output power: 2.4G Wi-Fi: 802.11b: 18.23dBm; 802.11g: 18.96dBm; 802.11n20: 18.69dBm; 802.11n40: 18.38dBm. 5G Wi-Fi: 802.11a: 21.24dBm; 802.11n20: 21.27dBm; 802.11n40: 22.13dBm; 802.11ac: 21.19dBm; 802.11ac40: 22.16dBm; 802.11ac80: 22.22dBm. P a g e GWN7602 User Manual Version 1.0.15.20...
  • Page 5 GNU GPL INFORMATION GWN7602 firmware contains third-party software licensed under the GNU General Public License (GPL). Grandstream uses software under the specific terms of the GPL. Please see the GNU General Public License (GPL) for the exact terms and conditions of the license.

  • Page 6: Table Of Contents

    Wall Mount Installation ........................18 GETTING STARTED ....................19 LED Patterns ............................19 Discovering the GWN7602 .........................20 USING GWN7602 IN DEFAULT STANDALONE MODE ..........21 Connect to GWN7602 Default Wi-Fi Network..................21 MANAGING GWN7602 FROM A MASTER GWN76XX ..........22 SSID ..............................22 Clients Configuration...........................28 Clients ............................28...
  • Page 7 Debug ..............................52 Capture (Available Only When the Master is GWN7610 OR GWN7600) ........52 Core Files ............................55 Ping/Traceroute ...........................55 Syslog ............................56 One Key Debug ...........................57 Email/Notification ..........................58 DHCP Server ............................61 Static DHCP ............................62 P a g e GWN7602 User Manual Version 1.0.15.20...
  • Page 8 Upgrading via the Master GWN76XX Web GUI ................67 Provisioning ............................69 Configuration Server ........................69 Reboot ..............................69 GWN MANAGEMENT PLATFORMS ................70 GWN.Cloud ............................70 GWN Manager ............................70 EXPERIENCING THE GWN7602 Wi-Fi ACCESS POINTS ......... 71 P a g e GWN7602 User Manual Version 1.0.15.20...
  • Page 9 Table of Tables Table 1: GWN7602 Technical Specifications .................... 14 Table 2: GWN7602 AP Ports Description ....................17 Table 3: LED Patterns ..........................19 Table 4: Wi-Fi ............................23 Table 5: Time Policy Parameters ......................31 Table 6: Captive Portal – Policy List – Splash Page is “Internal” .............. 35 Table 7: Captive Portal –...
  • Page 10 Figure 24: Vouchers List ........................... 42 Figure 25: Captive Portal with Voucher authentication ................43 Figure 26: Access Points Status ....................... 44 Figure 27: Mesh settings for GWN7602 ....................45 Figure 28: MAC Address Bandwidth Rule ....................47 Figure 29: Bandwidth Rules ........................47 Figure 30: Capture Page ...........................

  • Page 11: Document Purpose

    DOCUMENT PURPOSE This document describes how to configure the GWN7602 in standalone mode, Or as a slave with Master GWN76XX Access points. The intended audiences of this document are network administrators. Please visit http://www.grandstream.com/support to download the latest “GWN7602 User Manual”.

  • Page 12: Change Log

    Added support for FCC/CE/RCM/IC DFS Channels [Scene] Firmware Version 1.0.15.15 • Added yellow LED pattern to indicate Mesh disconnection [LED Status] Firmware Version 1.0.3.4 • This is the initial version of GWN7602 P a g e GWN7602 User Manual Version 1.0.15.20...

  • Page 13: Welcome

    Manager). With support for advanced QoS, low-latency real-time applications, up to 80 client devices, combining with the features of Mesh, Captive Portal, the GWN7602 is an ideal wireless access point for small sized business, coffee shops, restaurants, and hotel deployments.

  • Page 14: Product Overview

    PRODUCT OVERVIEW Technical Specifications Table 1: GWN7602 Technical Specifications Wi-Fi Standards IEEE 802.11 a/b/g/n/ac 2 dual band internal antennas. Antennas Antenna 1 - 2.4GHz: gain 3.0dBi, 5GHz: gain 3.5dBi Antenna 2 - 2.4GHz: gain 3.5dBi, 5GHz: gain 3.0dBi IEEE 802.11ac: 6.5 Mbps to 867Mbps IEEE 802.11a: 6, 9, 12, 18, 24, 36, 48, 54 Mbps...
  • Page 15 Humidity: 10％ to 90% Non-condensing Unit Dimension:135 x 115 x 30mm; Unit Weight: 188g Entire Package Dimension: Physical 171 x 140 x 33mm; Entire Package Weight: 278.5g GWN7602 802.11ac Wireless AP, Quick Start Guide Package Content FCC, CE, RCM, IC Compliance...

  • Page 16: Installation

    INSTALLATION Before deploying and configuring the GWN7602, the device needs to be properly powered up and connected to the network. This section describes detailed information on installation, connection and warranty policy of the GWN7602. Equipment Packaging Figure 1: GWN7602 Equipment Packaging...

  • Page 17: Power And Connect Gwn7602 Access Point

    Press for 7 seconds to reset factory default settings. Power and Connect GWN7602 Access Point The GWN7602 can be powered either using the right PSU (DC12V, 2A) or using a PoE/PoE+ switch: Option A: Power Adapter to AC outlet. Option B: RJ45 Ethernet Cable to PoE/PoE+ switch...

  • Page 18: Wall Mount Installation

    GWN7602 access point and use a pencil to mark the mounting screw holes on the wall. Step 2: Drill the holes in the spots that you have marked and slide the anchors into the wall. Attach the GWN7602 access point to the wall via the wall mount slots.

  • Page 19: Getting Started

    This section provides step-by-step instructions on how to read LED patterns, and discover the GWN7602. LED Patterns The panel of the GWN7602 has different LED patterns for different activities, to help users read the status of the GWN76XX whether it’s powered up correctly, provisioned, in upgrading process and more, for more details please refer to the below table.

  • Page 20: Discovering The Gwn7602

    Discovering the GWN7602 Once the GWN7602 is powered up and connected to the Network correctly, users can discover the GWN7602 using GWN Discovery Tool as described in below steps: 1. Download and install GWN Discovery Tool from the following link: http://www.grandstream.com/support/tools...

  • Page 21: Using Gwn7602 In Default Standalone Mode

    GWN76XX Master, or from GWN Management platforms. Note: The GWN7602 does not have a Web GUI and cannot act as a true Master/Standalone AP like the other GWN76XX models, Therefore it needs to be managed from another controller like GWN Cloud or a GWN76XX Master AP.

  • Page 22: Managing Gwn7602 From A Master Gwn76Xx

    MANAGING GWN7602 FROM A MASTER GWN76XX SSID When using GWN7602 as Slave Access Point, users can create different SSIDs from the GWN76XX Master and assign GWN7602 Slave Access Points to them. Log in as Master to the GWN76XX WebGUI and go to SSIDs.

  • Page 23: Table 4: Wi-Fi

    WPA2: Using “PSK” or “802.1x” as WPA Key Mode, with “AES” or “AES/TKIP” Encryption Type. Recommended configuration for authentication. • Open: No password is required. Users will be connected without authentication. Not recommended for security reasons. P a g e GWN7602 User Manual Version 1.0.15.20...
  • Page 24 This field is available only when “WPA Key Mode” is set to “802.1x”. Enter the secret password for client authentication with RADIUS RADIUS Accounting Server accounting server. Secret This field is available only when “WPA Key Mode” is set to “802.1x”. P a g e GWN7602 User Manual Version 1.0.15.20...
  • Page 25 Enter the minimum RSSI value in dBm. If the signal value is lower than the Minimum RSSI (dBm) configured minimum value, the client will be disconnected. The input range is from “-94” or “-1”. P a g e GWN7602 User Manual Version 1.0.15.20...
  • Page 26 Once selected, AP will convert multicast streams into unicast streams over the wireless link. Which helps to enhance the quality and reliability of Multicast to Unicast video/audio stream and preserve the bandwidth available to the non- video/audio clients. P a g e GWN7602 User Manual Version 1.0.15.20...
  • Page 27 This option will enable GWN AP to answer the ARP requests from its LAN ARP Proxy for its connected Wi-Fi clients. This is mainly to reduce the airtime consumed by ARP Packets P a g e GWN7602 User Manual Version 1.0.15.20...

  • Page 28: Clients Configuration

    Below we discuss each section of this menu: Clients Users can access clients list connected to GWN7602 from the master GWN76XX Web GUI Clients → Clients to perform different actions to wireless clients.

  • Page 29: Clients Access

    From this menu, users can manage in global way the blacklist of clients that will be blocked from accessing the Wi-Fi network, click on to add or remove MAC addresses of client from global blacklist. P a g e GWN7602 User Manual Version 1.0.15.20...

  • Page 30: Figure 11: Global Blacklist

    Figure 13: Adding Client Access List Users can check « Enable Schedule » to assign a schedule for the list when it will take effect. Figure 14: Adding New Access List P a g e GWN7602 User Manual Version 1.0.15.20...

  • Page 31: Time Policy

    Sets amount of time a client may be connected. Select the method with which we will reset a client’s connection timer Client Reconnect Timeout Type so they may reconnect again. Options are: P a g e GWN7602 User Manual Version 1.0.15.20...

  • Page 32: Banned Clients

    Figure 16: Ban/Unban Client P a g e GWN7602 User Manual Version 1.0.15.20...

  • Page 33: Captive Portal

    Captive Portal Captive Portal feature on GWN7602 AP helps to define a Landing Page (Web page) that will be displayed on Wi-Fi clients’ browsers when attempting to access Internet. Once connected to a GWN7602 AP, Wi-Fi clients will be forced to view and interact with that landing page before Internet access is granted.

  • Page 34: Figure 19: Captive Portal - Policy List

    The policy configuration page allows adding multiple captive portal policies which will be applied to SSIDs and contains options for different authentication types a splash page that can be easily configured as shown on the next section. Administrator can use an internal or external splash page. P a g e GWN7602 User Manual Version 1.0.15.20...

  • Page 35: Internal Splash Page

    Social Login Authentication: Choosing this option will allow users to enable authentication Facebook or Twitter. • Vouchers: Choose this page when using authentication via Vouchers. • Login with Password: Choose this page when using authentication via a P a g e GWN7602 User Manual Version 1.0.15.20...
  • Page 36 Page Customization drop-down list. Select the customized portal page (if “Use Default Portal Page” is unchecked). • /facebook.html • /password_auth.html • Portal Page /portal_default.html • Customization /portal_pass.html • /portal_tip.html • /social_auth.html • /status.html P a g e GWN7602 User Manual Version 1.0.15.20...

  • Page 37: External Splash Page

    2. If Twitter authentication is configured, you will need to log in your Twitter account of https://apps.twitter.com/app, and set the callback URLs to: http://cwp.gwn.cloud:8080/GsUserAuth.cgi 3. GWN7602 captive portal does not support HTTPS External Splash Page Table 7: Captive Portal – Policy List – Splash Page is “External”...

  • Page 38: Figure 21: Authentication Rules

    In case social media authentication is used, the user needs to allow some traffic between the AP and social medial platforms (Facebook API as example) to send authentication credentials and receive reply, this traffic can be allowed using the Authentication rules which are explained below. Figure 21: Authentication rules P a g e GWN7602 User Manual Version 1.0.15.20...

  • Page 39: Pre-Authentication Rules

    Files configuration page allows users to view and upload HTML pages and related files (images…). Figure 22: Captive Portal – Splash Page User can add folder in corresponding folder by selecting the folder and click on P a g e GWN7602 User Manual Version 1.0.15.20...

  • Page 40: Vouchers

    To configure/create vouchers for clients to use, follow below steps: 1. On controller web GUI, navigate under “Captive Portal → Vouchers” 2. Click on button in order to add a new voucher. P a g e GWN7602 User Manual Version 1.0.15.20...

  • Page 41: Figure 23: Add Voucher Sample

    Figure 23: Add Voucher Sample The below figure shows the status of the vouchers after GWN randomly generates the code for each one. P a g e GWN7602 User Manual Version 1.0.15.20...

  • Page 42: Table 8: Voucher Parameters

    Set the downstream bandwidth speed limit (in Kbps or Mbps). Upload Limit Set the upstream bandwidth speed limit (in Kbps or Mbps). Notes Notes for the admin when checking the list of vouchers. P a g e GWN7602 User Manual Version 1.0.15.20...

  • Page 43: Using Voucher With Gwn Captive Portal

    In order to deploy mesh access points (RE), users/installers can follow below steps: 1. Make sure to have the master and CAP access points already deployed (sometimes the CAP access points can be the master controller of the network). P a g e GWN7602 User Manual Version 1.0.15.20...

  • Page 44: Figure 26: Access Points Status

    CAP. The APs showing “Online” state are either a wired master or CAP. Figure 26: Access Points Status For Global mesh network settings, on Master GWN76XX, navigate to the menu “System Settings → Mesh” for setting up the following parameters described below: P a g e GWN7602 User Manual Version 1.0.15.20...

  • Page 45: Figure 27: Mesh Settings For Gwn7602

    Define how many AP can be cascaded wirelessly with the AP. The minimum Wireless cascades value is 1 and maximum value is 3. Figure 27: Mesh settings for GWN7602 For more detailed information about GWN Mesh network feature, you may refer to the following technical document: Mesh Network Guide.

  • Page 46: Bandwidth Rules

    Bandwidth Rules The bandwidth rule is a GWN7602 feature that allows users to limit bandwidth utilization per SSID or client (MAC address or IP address). This option can be configured from the Master GWN76XX WebGUI under “Bandwidth Rules”. Click to add a new rule, the following table provides an explanation about different options for bandwidth rules.

  • Page 47: Figure 28: Mac Address Bandwidth Rule

    The same settings for bandwidth management are available from the following menus: Per-Client Navigate on the web GUI under “Clients→Edit→Bandwidth Rules” where you can set the Upstream and Downstream rate in Mbps. P a g e GWN7602 User Manual Version 1.0.15.20...

  • Page 48: System Settings

    Additional 5Ghz channels (DFS Channels CE/RCM/FCC/IC) will be Scene available to be used. This option is only available for certain countries. Configure time zone for the GWN7602. Time Zone Make sure to reboot the device to take effect. Configure the IP address or URL of the NTP server. The device will obtain NTP Server the date and time from the configured server.

  • Page 49: Table 11: Upgrade

    This field is available when select “Check at Day of Week” in “Automatic Upgrade” Click on button to begin the upgrade. Note that the Upgrade Now device will reboot after downloading the firmware. P a g e GWN7602 User Manual Version 1.0.15.20...

  • Page 50: Access

    New User Password sensitive with a maximum length of 32 characters. Confirm New User Enter the new User password again to confirm. Password Syslog The syslog Web page provides configuration settings for syslog. P a g e GWN7602 User Manual Version 1.0.15.20...

  • Page 51: Logserver

    First connect a USB drive to the Master Access point, then configure the parameters and make sure to start the server in order to collect messages from GWN7602 sending syslog to GWN Master. Following table gives description for configuration parameters of GWN Logserver:...

  • Page 52: Debug

    • Press Clear button to remove logs. Debug GWN7602 offers many features for managing and monitoring connected clients to SSIDs, as well as debugging and troubleshooting. Capture (Available Only When the Master is GWN7610 OR GWN7600) This section is used to generate packet trace captures from SSIDs interfaces which will help to sniff packets within the SSID for troubleshooting purpose or monitoring.

  • Page 53: Table 15: Debug

    Set a File size that the capture will not exceed. Rotate Count Set a value for rotating captures. Choose if you want to get all traffic or only outgoing or incoming to the chosen Direction interface. P a g e GWN7602 User Manual Version 1.0.15.20...
  • Page 54 • Click on to delete all files. • Click on next to a capture file to download it on a local folder. • Click on to delete the corresponding capture file. P a g e GWN7602 User Manual Version 1.0.15.20...

  • Page 55: Core Files

    Figure 31: Capture Files Core Files The Core Files Web page displays core dumps generated when the GWN7602 crashes. This is helpful for troubleshooting purposes. Ping/Traceroute Ping and Traceroute are useful debugging tools to verify reachability with other clients across the network.

  • Page 56: Syslog

    Click on Run. Figure 33: IP Traceroute Syslog The syslog Web page displays logs generated by the GWN7602 for troubleshooting purpose as shown in figure below. Syslog messages are also displayed in real time under Web GUI→System Settings→Debug→Syslog. P a g e GWN7602 User Manual Version 1.0.15.20...

  • Page 57: One Key Debug

    User will have access to the usual Capture, Ping/Traceroute and Syslog and to One Key Debug feature that allows collecting more information that can be share with support for troubleshooting purposes directly from the Access Points web interface. P a g e GWN7602 User Manual Version 1.0.15.20...

  • Page 58: Email/Notification

    Mesh network) then you should press the One Key Debug button, and after 30 min the debug file will be available under Core file. Email/Notification The Email/Notification page allows the administrator to select a predefined set of system events and to send notifications upon the change of the set events. P a g e GWN7602 User Manual Version 1.0.15.20...

  • Page 59: Table 16: Email Setting

    Specifies the email address of the administer where to receive Email Address notifications. Skip Certificate Validation Check this box to skip the certificate validation SMTP Settings SMTP Host Configures the SMTP Email Server IP or Domain Name. P a g e GWN7602 User Manual Version 1.0.15.20...

  • Page 60: Table 17: Email Events

    Configures whether to send notification if CPU usage is greater than the configured CPU Usage threshold. By default, it’s disabled. CPU Usage Specifies the CPU Usage Threshold (%). Must be integer between 1 and 100. P a g e GWN7602 User Manual Version 1.0.15.20...

  • Page 61: Dhcp Server

    Set the end address for DHCP DHCP Lease Time Set the DHCP lease time for the clients (default 12h). Add the Option items for DHCP, detailed option contents can be found via: DHCP Options https://wiki.openwrt.org/doc/howto/dhcp.dnsmasq P a g e GWN7602 User Manual Version 1.0.15.20...

  • Page 62: Static Dhcp

    3. Enter the name of the device, along with its MAC address and IP address Figure 38: DHCP Binding 4. Press Save and Apply to submit the changes. P a g e GWN7602 User Manual Version 1.0.15.20...

  • Page 63: Gwn7602 User Manual P A G E

    Figure 39: Static DHCP Devices List P a g e GWN7602 User Manual Version 1.0.15.20...

  • Page 64: Schedule

    4. Once the schedule periods are selected, click on Save to save the schedule. P a g e GWN7602 User Manual Version 1.0.15.20...

  • Page 65: Figure 41: Schedules List

    The list of created schedules will be displayed as shown on the figure below. With the possibility to edit or delete each schedule: Figure 41: Schedules List P a g e GWN7602 User Manual Version 1.0.15.20...

  • Page 66: Led Schedule

    LED SCHEDULE GWN7602 Access Points series support also the LED schedule feature. This feature is used to set the timing when the LEDs are ON and when they will go OFF at customer’s convenience. This can be useful for example when the LEDs become disturbing during some periods of the day, this way with the LED scheduler, you can set the timing so that the LEDs are off at night after specific hours and maintain the Wi-Fi service for other clients without shutting down the AP.

  • Page 67: Upgrading And Provisioning

    UPGRADING AND PROVISIONING Upgrading Firmware The GWN7602 can be upgraded to a new firmware version remotely or locally. This section describes how to upgrade your GWN7602 via the Master GWN76XX. Upgrading via the Master GWN76XX Web GUI The GWN7602 can be upgraded via TFTP/HTTP/HTTPS by configuring the URL/IP Address for the TFTP/HTTP/HTTPS server and selecting a download method.
  • Page 68 When the GWN7602 is being paired as slave using another GWN76XX Access Point acting as Controller, users can upgrade their paired access points from the GWN76XX Master Controller. To upgrade the GWN7602, log in to the GWN76XX acting as Master Controller and go to Access Points. P a g e GWN7602 User Manual Version 1.0.15.20...

  • Page 69: Provisioning

    Provisioning Configuration Server Users can provision the GWN7602 by putting the config file on a TFTP/HTTP or HTTPS server and set Config Server from the Master GWN76XX to the TFTP/HTTP or HTTPS server used in order for the GWN7602 to be provisioned with that config file...

  • Page 70: Gwn Management Platforms

    GWN MANAGEMENT PLATFORMS GWN.Cloud The GWN7602 can be managed by your GWN.Cloud account, GWN.Cloud web interface now can be accessed at: https://www.gwn.cloud. Figure 45: GWN.Cloud Architecture GWN Manager The GWN7602 can be managed and monitored by your GWN Manager account, GWN Manager On-...

  • Page 71: Experiencing The Gwn7602 Wi-Fi Access Points

    Thank you again for purchasing Grandstream GWN7602 Wi-Fi Access Point, it will be sure to bring convenience and color to both your business and personal life P a g e GWN7602 User Manual Version 1.0.15.20...

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