ATEN CN-6000 User Manual
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ATEN CN-6000 User Manual

ATEN CN-6000 User Manual

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User Manual

CN-6000
2005-09-20

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Summary of Contents for ATEN CN-6000

  • Page 1: User Manual

    User Manual CN-6000 2005-09-20...

  • Page 2: Regulatory Information

    CN-6000 User Manual Regulatory Information 1. This is an FCC Class A product. In a domestic environment this product may cause radio interference in which case the user may be required to take adequate measures. This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules.

  • Page 3: User Notice

    CN-6000 User Manual User Notice All information, documentation, and specifications contained in this manual are subject to change without prior notification by the manufacturer. The manufacturer makes no representations or warranties, either expressed or implied, with respect to the contents hereof and specifically disclaims any warranties as to merchantability or fitness for any particular purpose.

  • Page 4: Safety Instructions

    CN-6000 User Manual Safety Instructions General Read all of these instructions. Save them for future reference. Follow all warnings and instructions marked on the device. Do not place the device on any unstable surface (cart, stand, table, etc.). If the device falls, serious damage will result.
  • Page 5 The device does not operate normally when the operating instructions are followed. Only adjust those controls that are covered in the operating instructions. Improper adjustment of other controls may result in damage that will require extensive work by a qualified technician to repair. CN-6000 User Manual 2005-09-20...

  • Page 6: Rack Mounting

    CN-6000 User Manual Rack Mounting Before working on the rack, make sure that the stabilizers are secured to the rack, extended to the floor, and that the full weight of the rack rests on the floor. Install front and side stabilizers on a single rack or front stabilizers for joined multiple racks before working on the rack.

  • Page 7: Package Contents

    Manual Part No. PAPE-0227-300G Printed in Taiwan 09/2005 ATEN and the ATEN logo are registered trademarks of ATEN International Co., Ltd. All rights reserved. All other brand names and trademarks are the registered property of their respective owners. CN-6000 User Manual ®...

  • Page 8: Table Of Contents

    CN-6000 User Manual Contents Regulatory Information ..... . . ii User Notice ......iii Safety Instructions .
  • Page 9 Customization ......69 Upgrading the Firmware ..... 71 CN-6000 User Manual 2005-09-20...
  • Page 10 Options ......89 The CN-6000 List Panel ..... 90 The Event List Window .

  • Page 11: About This Manual

    CN-6000 User Manual About This Manual This User Manual is provided to help you get the most from your CN-6000 system. It covers all aspects of installation, configuration and operation. An overview of the information found in the manual is provided below.

  • Page 12: Conventions

    Indicates selecting an option on a menu. For example, Start > Run means to open the Start menu, and then select Run. Indicates critical information. Getting Help If you need to contact ATEN technical support with a problem, visit our web page at www.aten.com. 2005-09-20...

  • Page 13: Introduction

    Chapter 1. Introduction Overview The CN-6000 is a control unit that allows operators to monitor and access their computers from remote locations using a standard Internet browser or Windows-based application programs. The CN-6000 connects to the Internet, an Intranet, LAN, or WAN using industry standard Category 5 cable, then uses a KVM cable to connect to a local KVM switch or server.
  • Page 14 Once an operator successfully connects and logs in, his screen displays what is running on the remote unit attached to the CN-6000 (a KVM OSD display, a server’s desktop, or a running program, for example) and he can control it from his console just as if he were there.

  • Page 15: Features

    Features Remote access of KVM switches or servers via LAN, WAN, or the Internet; control your installation from down the hall, down the street, or half-way around the world Supports 10Base-T, 100Base-T, TCP/IP, HTTP Advanced security features include password protection and advanced encryption technologies High video resolution: up to 1280 x 1024 @ 75Hz;...

  • Page 16: System Requirements

    System Requirements For best results we recommend that the computers used to access the CN-6000 control unit have at least a P III 1 GHz processor, and that the screen resolution is set to 1024 x 768. Browsers must support 128 bit data encryption.

  • Page 17: Hardware Setup

    Pressing and holding this switch in while powering ON the Upgrade Switch CN-6000 returns it to the factory default firmware level. After the CN-6000 has been powered ON, pressing and holding this switch in for more that two seconds performs a system reset.

  • Page 18: Rear View

    The KVM cable (supplied with this package) that links the CN-6000 to your KVM switch or server plugs in here. Local Console The CN-6000 can be accessed via a local console as well Section as over the Net. The cables for the local console (keyboard, monitor, and mouse) plug in here.

  • Page 19: Before You Begin

    Before You Begin 1. Important safety information regarding the placement of this device is provided on p. . Please review it before proceeding. 2. Make sure that power to any devices you will be connecting up have been turned off. You must unplug the power cords of any computers that have the Keyboard Power On function.

  • Page 20: Cable Information

    Phillips Type I cross, recessed type screws. Cable Information Only custom cable sets specifically designed to work with the CN-6000 may be used to link to your server or KVM switch. A 1.8 m custom cable set is provided with this package. Cable sets are also available in other lengths, as shown in the table below.

  • Page 21: Installation

    1. Plug the local administrator’s keyboard, mouse, and monitor into the unit’s Console Ports. 2. Use the KVM cable provided with this package to connect the CN-6000’s KVM Port, to the Keyboard, Video and Mouse ports of the server or KVM switch that you are installing.
  • Page 22 CN-6000 User Manual Notes: 2005-09-20...

  • Page 23: Getting Started

    Logging In To operate the CN-6000 from an Internet browser, begin by logging in: 1. Open your browser and specify the IP address of the CN-6000 you want to access in the browser’s URL location bar. Note: 1. Get the IP address from the CN-6000 administrator.
  • Page 24 3. Accept the certificate. If a second certificate appears, accept it as well. The CN-6000 login page appears: 4. Provide a valid Username and Password (set by the CN-6000 administrator), then Click Login to continue. Note: 1. If you are the administrator, and are logging in for the first time, use the default Username: administrator;...
  • Page 25 3. Getting Started After you have successfully logged in, the CN-6000 Main Page appears: 2005-09-20...

  • Page 26: Screen Elements

    (see p. 25), clicking this icon will bring up its interface. All the events that take place on the CN-6000 are recorded in a log file. If you have the proper permission (see p. 25), clicking this icon displays the contents of the log file.

  • Page 27: Administration

    Introduction The administration utilities, represented by the icons located across the top of the CN-6000 web page, are used to configure the CN-6000 for operation. This chapter discusses each of them in turn. As you make your configuration changes, Click the Apply icon at the upper left of the web page to save the changes in the CN-6000’s configuration file.

  • Page 28: General

    Device Name: To make it easier to manage installations that have more than one CN-6000, each one can be given a name. To assign a name for the CN-6000, key in one of your choosing here (15 characters max.). MAC Address: The CN-6000’s MAC Address displays here.

  • Page 29: Network

    (and set the firewall accordingly). Users must specify the port number as part of the IP address when they log in to the CN-6000. If an invalid port number (or no port number) is specified, the CN-6000 will not be found.

  • Page 30: Ip Address

    For dynamic IP address assignment, select the Obtain an IP address automatically, radio button. Note: If the CN-6000 is on a network that uses DHCP to assign network addresses, and you need to ascertain its IP address, see IP Address Determination, p.

  • Page 31: Security

    Security The Security page is used to control access to the CN-6000. IP and MAC Filters permit or deny access to the CN-6000 for specific IP and MAC addresses attempting to access the system. The Default Java program name lets the Administrator specify an addition to the IP address that the user must include when he accesses the CN-6000 with the Java Client.

  • Page 32: Filtering

    If the include button is checked, all the addresses within the filter range are allowed access to the CN-6000; all other addresses are denied access. If the exclude button is checked, all the addresses within the filter range are denied access to the CN-6000;...
  • Page 33 4. To filter a single IP address, key in the same address as the start IP. To filter a continuous range of addresses, key in the end number of the range. After filling in the address, click OK. 5. Repeat these steps for any additional IP addresses you want to filter. To delete a filter, select it and Click Remove.

  • Page 34: Radius

    2. Fill in the IP addresses and Service Ports for the Primary and Alternate RADIUS servers. 3. Set the time in seconds that the CN-6000 waits for a RADIUS server reply before it times out in the Timeout field. 4. Set the number of RADIUS retries allowed in the Retries field.
  • Page 35 6. On the RADIUS server, set the access rights for each user according to the information in the table, below: Character Grants the user administrator privileges, allowing the user to configure the system. Allows the user to access the system via the Windows Client program.

  • Page 36: User Manager

    CN-6000 User Manual User Manager This configuration dialog is used to manage user profiles. A maximum of 64 user profiles can be created. To add a user, fill in the information asked for in the User Info dialog box and Click Add.
  • Page 37 View Only: Checking View Only allows a User to view the video of the display of the computers attached to the ports of the KVM switch connected to the CN-6000, but they are not allowed to perform any operations on the computers.

  • Page 38: Customization

    Working Mode If Stealth Mode is enabled, the CN-6000 cannot be pinged. If Echo Mode is disabled, the CN-6000 will not show up in the list of local CN-6000 units. See the CN-6000 AP version manual (provided on the CD that came with this package) for details.

  • Page 39: Firmware

    Firmware New versions of the CN-6000 firmware can be downloaded from our website: www.aten.com.tw as they become available. To upgrade the firmware, do the following: 1. After downloading the new firmware file to your computer, click the Firmware icon to open the Firmware configuration dialog: 2.
  • Page 40 CN-6000 User Manual Notes: 2005-09-20...

  • Page 41: Starting Up

    3. When a connection to the CN-6000 has been established, a screen similar to the one below appears: Chapter 5.
  • Page 42 To access the areas that are off screen, move the mouse to the corner of the screen that is closest to the area you want to view and the screen will scroll. 4. Click Switch to take over console control of the unit that the CN-6000 is connected to. 2005-09-20...

  • Page 43: Operation

    Operation Once the Switch to the CN-6000 has been accomplished, the remote system’s video output is captured and displayed on your monitor. At the same time, your local keystroke and mouse input is captured and sent to the remote system.

  • Page 44: Keystrokes

    2. Move the local mouse pointer exactly on top of the remote mouse pointer and Click. If these procedures still do not help, set the mouse speed and acceleration for the computer (or computers via KVM switch) connected to the CN-6000 as follows: 2005-09-20...
  • Page 45 5. The Windows Client Windows 2000: Set the mouse speed to the middle position; set the mouse acceleration to None (Control Panel → Mouse → Mouse Properties → Motion): Windows XP/Server 2003: Set the mouse speed to the middle position; disable Enhance Pointer Precision (Control Panel →...
  • Page 46 CN-6000 User Manual WinMe: Set the mouse speed to the 5th position; disable mouse acceleration (click Advanced to get the dialog box for this). WinNT / Win98 / Win95: Set the mouse speed to the slowest position. Sun / Linux:...

  • Page 47: Hotkeys

    5. The Windows Client Hotkeys The Hotkey Setup Screen: Various configuration actions related to the keyboard, video, and mouse can be performed via hotkey combinations. The Hotkey setup utility is accessed by clicking the Keyboard icon on the OSD Control Panel. The actions performed by the Hotkeys are listed in the left column;...
  • Page 48 Substitute Alt key Although all other keyboard input is captured and sent to the CN-6000, [Alt + Tab] and [Ctrl + Alt + Del] work on your local computer. In order to implement their effects on the remote system, a function key is be substituted for the Alt key.

  • Page 49: Configuring The Hotkeys

    Configuring the Hotkeys If you find the default Hotkey combinations inconvenient, you can configure them to whatever suits your taste, as follows: 1. Highlight the Action, then Click Start 2. Key in the Function keys (one at a time). The key names appear in the Key field as you press them.
  • Page 50 CN-6000 User Manual The meanings of the adjustment options are given in the table below: Option Screen Position Adjust the horizontal and vertical position of the remote computer window by Clicking the Arrow buttons. Auto-Sync Click Auto-Sync to have the function detect the vertical and horizontal offset values of the remote screen and automatically synchronize it with the local screen.

  • Page 51: The Message Board

    5. The Windows Client The Message Board The CN-6000 supports multiple user logins, which can possibly give rise to access conflicts. To alleviate this problem, a message board feature has been provided, allowing users to communicate with each other. The message board functions much like an internet chat program does. When you click the Message Board icon on the Windows Client toolbar (see p.

  • Page 52: The Button Bar

    CN-6000 User Manual The Button Bar The buttons on the Button Bar are toggles. Their actions are described in the table below: Button Enable/Disable Chat. When disabled, messages posted to the board are not displayed. The button is shadowed when Chat is disabled.

  • Page 53: User List Panel

    User List Panel The names of all the logged in users are listed in this panel. Your name appears in olive; other users’ names appear in green. By default, messages are posted to all users. To post a message to one individual user, select the user’s name before sending your message.
  • Page 54 CN-6000 User Manual Notes: 2005-09-20...

  • Page 55: Introduction

    Introduction The Java Client makes the CN-6000 accessible to all platforms that have Java 2 installed. Java 2 is available for free download from Sun’s Java web site (http://java.sun.com). To access the CN-6000 with the Java Client software: 1. After you log in (see p. 12), Click the Java Client icon.
  • Page 56 CN-6000 User Manual Once the authentication procedure completes successfully, the remote system displays on your monitor: 2005-09-20...

  • Page 57: Operation

    Operation You can work on the remote system via the screen display on your monitor just as if it were your local system. Note: 1. You can switch between your local and remote programs with [Alt + Tab]. 2. Due to net lag, there might be a slight delay before your keystrokes show up.
  • Page 58 Keypad: Clicking the second button, brings up the Keypad. Since some locally input keyboard combinations can not be captured and sent to the CN-6000, the Keypad provides a one-click implementation of their actions on the remote system. 2005-09-20...
  • Page 59 2. Move your local mouse pointer directly over the remote mouse pointer and Click. Message Board: The CN-6000 supports multiple user logins, which can possibly give rise to access conflicts. To alleviate this problem, a message board feature, similar to an internet chat program allows users to communicate with each other.
  • Page 60 CN-6000 User Manual The buttons on the Button Bar are toggles. Their actions are described in the table below: Button Enable/Disable Chat. When disabled, messages posted to the board are not displayed. The button is shadowed when Chat is disabled. The icon displays next to the user’s name in the User List panel when he has disabled Chat.
  • Page 61 Messages that users post to the board - as well as system messages - display in the Message Display panel. If you disable Chat, however, messages that get posted to the board won’t appear. Key in the messages that you want to post to the board in the Compose panel.
  • Page 62 CN-6000 User Manual Lock LEDs: These LEDs show the Num Lock, Caps Lock, and Scroll Lock status of the remote computer. Click on the icon to toggle the status. Note: When you first connect, the LED display may not be accurate. To be sure, click on the LEDs to set them.

  • Page 63: The Log File Screen

    The Log File The Log File Screen The CN-6000 logs all the events that take place on it. Following a reset, it writes them to a log file, which is a searchable database. To view the contents of the log file, click the Log icon at the lower left of the page. A screen...
  • Page 64 CN-6000 User Manual A maximum of 512 events are kept in the log file. As new events are recorded, they are placed at the bottom of the list. When a new event is recorded after there are 512 events in the log file, the earliest event in the list is discarded.

  • Page 65: The Administrator Utility

    In addition to the browser based operation utilities, the CN-6000 also provides Windows-based programs that can be used in their stead. These include an administration utility, a Windows client, a Java client, and a Log Server. This chapter explains how to install and operate each of them.

  • Page 66: Starting Up

    If this is the first time that you are running the utility a dialog box appears requesting you to input your serial number. The serial number can be found on the CN-6000’s CD case. Key in the serial number - 5 characters per box - then Click OK.
  • Page 67 IP address (if one exists), to that device and attempts to connect again. 4. When the Administrator Utility searches for CN-6000 devices, if it finds a unit that was originally on a different network segment that still has a fixed IP address from its previous location, it will list the unit (showing the IP address), but you cannot connect to it.

  • Page 68: Logging In

    CN-6000 User Manual Logging In Once the Administrator Utility connects to the unit you specified, a login window appears: Only those who have Configuration privileges (see User Management; Permissions, p. 66) are allowed to log in. Provide a valid Username and Password, then Click Login to continue.
  • Page 69 8. AP Operation If you successfully log in to the CN-6000 with the default username and password, the following message appears: For security purposes, be sure to change the default Username and Password to something unique (see User Management, p. 66).

  • Page 70: The Settings Notebook

    CN-6000 User Manual The Settings Notebook After successfully logging in, the Settings notebook appears. There are five tabs, each representing a different administrative function. A description of the functions how to configure their settings is provided in the sections that follow.

  • Page 71: Uploading Changes

    Uploading Changes When the Settings have been configured to your satisfaction and you are ready to upload the changes to the CN-6000: 1. If you made changes on the Network page, or if you upgraded the firmware on the Customization page, you must enable Reset on Exit (see p.

  • Page 72: General

    (15 characters max.). Main Firmware Version: Indicates the mainboard’s current firmware version level. New versions of the CN-6000’s firmware can be downloaded from our web site as they become available (see p. 71 for upgrading details). 2005-09-20...

  • Page 73: Network

    Access Ports: As a security measure, the Administrator can set the Port numbers that the User must specify when he attempts to connect to a CN-6000’s IP address. Unless the correct Port number is given, the CN-6000 device will not be found.
  • Page 74 Log Server: Important transactions that occur on the CN-6000, such as logins and internal status messages, are kept in an automatically generated log file. Specify the MAC address and a Port number for the server you want the log file to reside on in the Log Server section.

  • Page 75: Security

    Security The Security page is used to control access to the CN-6000. User station filters permit or deny access to the CN-6000 for specific IP and MAC addresses attempting to access the system. The Default Java program name lets the Administrator specify an addition to the IP address that the user must include when he accesses the CN-6000 with the Java Client.

  • Page 76: Filtering

    CN-6000 User Manual Filtering There are a maximum of 100 filters allowed for each category (User IPs, User MACs, and Administrator MACs). To enable filtering for User Stations, Click to put a check mark in the IP and/or MAC Filter enable checkbox.
  • Page 77 § If the include button is checked, all the addresses within the filter range are allowed access to the CN-6000; all other addresses are denied access. § If the exclude button is checked, all the addresses within the filter range are denied access to the CN-6000;...

  • Page 78: User Management

    This page is used to set up and manage user profiles. It defines the access rights of each user. Up to 64 user profiles can be established. A maximum of 64 users can have access to a CN-6000. To add a user, Click Add and fill in the information asked for in the User Management dialog box that appears.
  • Page 79 8. AP Operation When you click Add or Edit, a dialog box with fields to configure the user profile appears: 2005-09-20...
  • Page 80 View Only: Checking View Only allows the User to view the video display of the computers attached to the ports of the KVM switch connected to the CN-6000, but they are not allowed to perform any operations on the computers.

  • Page 81: Customization

    8. AP Operation Customization This page allows the Administrator to upgrade the firmware and to set Timeout and Login failure parameters. 2005-09-20...
  • Page 82 Multiuser operation Placing a check here allows multiple users to access the CN-6000 at the same time. Up to 32 users can log in at the same time this way. Note: If you need exclusive access to the CN-6000 installation while multiuser sessions are taking place, you can get it from the Message Board (see pp, x and y).

  • Page 83: Upgrading The Firmware

    Upgrading the Firmware New versions of the Mainboard firmware files can be downloaded from our website as they become available. After downloading the new firmware file, to upgrade the firmware, do the following: 1. Go to the Customization page of the Administration configuration notebook (see p.
  • Page 84 Open. Go back and select the correct file type. 4. Enable the Reset on exit checkbox. 5. Click OK to save your settings and reset the CN-6000. Following the reset, wait approximately 30 to 60 seconds before logging back in to the Administrator Utility.

  • Page 85: The Windows Client

    The Windows Client The Windows-based Client software is provided on the distribution CD included with this package. Installation To install the Windows Client: 1. Open the drive and folder where the Windows Client Setup icon (CN6KClient.exe) is located and double click the icon. The Windows Client installation screen appears: 2.

  • Page 86: Starting Up

    If this is the first time that you are running the program, a dialog box appears requesting you to input your serial number: If you don’t know what it is, contact the CN-6000 administrator. Key in the serial number - 5 characters per box - then Click OK.
  • Page 87 Double Click it. CN-6000 IP: This area is used when you want to connect to a CN-6000 at a remote location. You can drop down the list box and select an IP address or key in an IP address if the one you want isn’t listed, then key in the Port number in the Port field.

  • Page 88: The File Menu

    The File Menu allows the operator to Create, Save, and Open user created Work files. A Work File consists of all the information specified in a Client session. This includes the CN-6000 and CN-6000 IP list items, as well as the Hotkey settings.

  • Page 89: The Tools Menu

    8. AP Operation The Tools Menu Tools menu operations are performed after you connect, but before you switch to remote view. There are two entries on the Tools Menu: Keyboard and Config. They are explained in the sections that follow. Keyboard Various configuration actions related to the keyboard, video, and mouse can be performed via hotkey combinations.

  • Page 90: Config

    CN-6000 User Manual Config When you select Config, a screen similar to the one below appears: If Full Screen Mode is enabled (there is a checkmark in the box), the remote display fills the entire screen of your local monitor.

  • Page 91: Connecting

    3. Once contact with the CN-6000 has been established, the Switch to Remote View button becomes active. Click it to connect to the CN-6000 and take over console control of the unit that is connected to it. 8. AP Operation...

  • Page 92: Operation

    CN-6000 User Manual Operation Once the connection to the CN-6000 has been accomplished, the remote system’s video output is captured and displayed on your monitor. At the same time, your local keystroke and mouse input is captured and sent to the remote system.

  • Page 93: The Java Client

    The Java Client The Java Client is provided to make the CN-6000 accessible to all platforms. Systems that have Java version 1.4 or higher installed can connect. If you don’t already have Java, it is available for free download from Sun’s Java web site (http://java.sun.com).
  • Page 94 CN-6000 administrator.) An Address Input dialog box appears: 4. Key in the IP address for the unit you want to connect to - including a forward slash followed by the name of the CN-6000’s Java Client web page. For example: 168.10.95.1/cn6k.html Note: For security purposes, the name of the page that you connect to must be specified correctly as part of the IP address.

  • Page 95: Operation

    5. Provide a valid Username and Password and Click OK. Once the authentication procedure completes successfully, the remote system displays your monitor: Operation The look and feel of the AP Java client operation is the same as for the browser version of the Java client. Refer back to p. 43 for details. 8.

  • Page 96: The Log Server

    CN-6000 User Manual The Log Server The Windows-based CN6000 Log Server is an administrative utility that records all the events that take place on selected CN-6000 units. Installation 1. Insert the CN-6000 software CD into your CD-ROM drive. 2. Open the drive and folder where the Log Server Setup icon (CN6KLogServer.exe) is located and double click the icon.

  • Page 97: Starting Up

    The screen is divided into three components: A Menu Bar at the top A panel to display a list of CN-6000 units below it (see p. 90 for details). A panel to display an Events List at the bottom Each of the components is explained in the sections that follow.

  • Page 98: The Menu Bar

    CN-6000 units to the CN-6000 List; edit the information for units already on the list; or delete CN-6000s from the list. To edit or delete a listed CN-6000, first select the one you want in the CN-6000 List window, then open this menu and click Edit or Delete.

  • Page 99: Events

    A description of the fields is given in the table, below: Field Address This can either be the IP address of the CN-6000 or its DNS name (if the network administrator has assigned it a DNS name). Port The Log Server port number assigned to the CN-6000 (see p. 61).
  • Page 100 This is one of three radio buttons that define the scope of the search. If it is selected, the search is performed on all the events in the database for the selected CN-6000. Search last results This is a secondary search performed on the events that resulted from the last search.

  • Page 101: Options

    8. AP Operation Maintenance: Records are not automatically erased when their time limit (set with the Limit setting of the Edit function - see p. 87), comes due. They still remain in the database even though they have exceeded their expiration time. Clicking this menu item removes those records from the database.

  • Page 102: The Cn-6000 List Panel

    Log Server to track (see Configure, p. 86). Tick information for the currently selected CN-6000 displays in the Events List panel below it. To select a CN-6000 unit in the list, simply click on it. 2005-09-20...
  • Page 103 This is the Port number assigned to the CN-6000 (see Configure, p. 86). Connection If the Log Server is connected to the CN-6000, this field displays Connected. If it is not connected, this field displays Waiting. This means that the Log Server’s MAC address has not been set properly.

  • Page 104: The Event List Window

    CN-6000 User Manual The Event List Window This window displays tick information for the currently selected CN-6000. Note that even though any other CN-6000s aren’t currently selected, if their Recording checkbox is checked, the Log Server records their tick information and keeps it in its database. You can see the server’s tick information by selecting it.

  • Page 105: Appendix

    Specifications Function Connectors Console 1 x 6 pin mini-DIN F - Keyboard Ports 1 x 6 pin mini-DIN F - Mouse 1 x HDB-15 F - Video KVM Link 1 x SPHD-15 F 1 x RJ-45 Receptacle 1 x RS-232 Power 1 x DC Jack (5V;...

  • Page 106: Ip Address Determination

    If you are an administrator logging in for the first time, you need to access the CN-6000 in order to give it an IP address that users can connect to. There are three methods to choose from. In each case, your computer must be on the same network segment as the CN-6000.
  • Page 107 Method 2: (For a fixed IP address) A fixed IP address can also be assigned with the ARP command as follows: 1. If the CN-6000 is powered on, Power it off by unplugging its power adapter cable. 2. Run the ARP command with the following arguments: arp -s <desired ip address>...
  • Page 108 CN6000 Devices panel: Note: 1. If there is more than one device in the list, use the MAC address to pick the one you want. The CN-6000’s MAC address is located on its bottom panel. 2. If the list is empty, or your device doesn’t appear, click Refresh to refresh the Device List.

  • Page 109: Administrator Login Failure

    4. When the front panel LEDs flash, power off the switch. 5. Remove the jumper cap from J6. 6. Close the housing and start the CN-6000 back up. After you start back up, you can use the default Username and Password (see p.

  • Page 110: Troubleshooting

    Troubleshooting General Operation Problem Erratic Operation If the CN-6000 is connected to a KVM switch, make sure to power on the switch before powering on the CN-6000. Press and hold the Reset button (see p. 5), for longer than three seconds.

  • Page 111: Sun Systems

    Sun Systems Problem Video display problems with The display resolution should be set to 1024 x 768: HDB15 interface systems (e.g., Sun Blade 1000 Under Text Mode: servers). 1. Go to OK mode and issue the following commands: setenv output-device screen:r1024x768x60 reset-all Under XWindow: 1.

  • Page 112: The Java Client

    CN-6000 computer. 2. Make sure to include the correct default java program name when you specify the CN-6000’s IP address. 3. Close the Java Client, reopen it, and try again. Java Client performance Exit the program and start again.

  • Page 113: The Log Server

    The Log Server Problem The Log Server program The Log Server requires the Microsoft Jet OLEDB does not run. 4.0 driver in order to access the database. This driver is automatically installed with Windows ME, 2000 and XP. For Windows 98 or NT, you will have to go to the Microsoft download site: http://www.microsoft.com/data/download.htm to retrieve the driver file:...
  • Page 114 CN-6000 User Manual Limited Warranty IN NO EVENT SHALL THE DIRECT VENDOR’S LIABILITY EXCEED THE PRICE PAID FOR THE PRODUCT FROM THE DIRECT, INDIRECT, SPECIAL, INCIDEN- TAL OR CONSEQUENTIAL DAMAGES RESULTING FROM THE USE OF THE PRODUCT, DISK OR ITS DOCUMENTATION.

  • Page 115: Index

    Log Server ....2, 18, 62 CN-6000 List Panel... . . 90 Configure ....86 Event List Window .
  • Page 116 CN-6000 User Guide Main Screen ....85 Maintenance ....89 Menu Bar .

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