ATEN CN-6000 User Manual
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ATEN CN-6000 User Manual

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  • Page 1 User Manual CN-6000...
  • Page 2 Warning! This is a class A product. In a domestic environment this product may cause radio interference in which case the user may be required to take adequate measures. This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules.
  • Page 3 Check to make sure that all the components are present and that nothing was damaged in shipping. If you encounter a problem, contact your dealer. An AP version of the CN-6000 software is located on the software CD. User Manuals in PDF format for both this version and the AP version of the CN-6000 are located on the software CD.

  • Page 4: Table Of Contents

    CN-6000 User Manual Contents 1. Introduction Overview ....... . . 1 Features .
  • Page 5 CN-6000 User Manual 6. The Java Client Introduction ....... 35 Operation .
  • Page 6 CN-6000 User Manual About This Manual This User Manual is provided to help you get the most from your CN-6000 system. It covers all aspects of installation, configuration and operation. An overview of the information found in the manual is provided below.
  • Page 7 CN-6000 User Manual Conventions This manual uses the following conventions: Indicates text that you should key in. Courier Indicates keys you should press. For example, [Enter] means to press the Enter key. If keys need to be chorded, they appear together in the same bracket with a plus sign between them: [Ctrl+Alt].
  • Page 8 CN-6000 User Manual Notes: viii...

  • Page 9: Introduction

    Chapter 1. Introduction Overview The CN-6000 is a control unit that allows operators to monitor and access their computers from remote locations using a standard Internet browser. The CN-6000 connects to the Internet, an Intranet, LAN, or WAN using industry standard Category 5 cable, then uses KVM cable to connect to a local KVM switch or server.
  • Page 10 Once an operator successfully connects and logs in, his screen displays what is running on the remote unit attached to the CN-6000 (a KVM OSD display, a server’s desktop, or a running program, for example) and he can control it from his console just as if he were there.

  • Page 11: Features

    Introduction Features Remote access of KVM switches or servers via LAN, WAN, or the Internet; control your installation from down the hall, down the street, or half-way around the world Supports 10Base-T, 100Base-T, TCP/IP, HTTP Advanced security features include password protection and advanced encryption technologies High video resolution: up to 1280 x 1024 @ 75Hz;...

  • Page 12: System Requirements

    System Requirements For best results we recommend that the computers used to access the CN-6000 control unit have at least a P III 1 GHz processor, and that the screen resolution is set to 1024 x 768. Browsers must support 128 bit data encryption.

  • Page 13: Hardware Setup

    Pressing and holding this switch in while powering ON the Upgrade Switch CN-6000 returns it to the factory default firmware level. After the CN-6000 has been powered ON, pressing and holding this switch in for more that two seconds performs a system reset.

  • Page 14: Rear View

    The KVM cable (supplied with this package) that links the CN-6000 to your KVM switch or server plugs in here. Local Console The CN-6000 can be accessed via a local console as well Section as over the Net. The cables for the local console (keyboard, monitor, and mouse) plug in here.

  • Page 15: Installation

    3. Plug the LAN or WAN cable into the CN-6000’s RJ-45 socket. 4. Power up your server or KVM installation. 5. Plug the power adapter cable into the CN-6000’s power jack, then plug the power adapter into an AC power source.
  • Page 16 CN-6000 User Manual Notes:...

  • Page 17: Getting Started

    Logging In CN-6000 is Internet browser based. To begin: 1. Open your browser and specify the IP address of the CN-6000 you want to access in the browser’s URL location bar. Note: 1. Get the IP address from the CN-6000 administrator.
  • Page 18 CN-6000 User Manual 3. Provide a valid Username and Password (set by the CN-6000 administrator), then Click Login to continue. Note: 1. If you are the administrator, and are logging in for the first time, use the default Username: administrator; and the default Password: password.

  • Page 19: Screen Elements

    If a Power over the NET module is connected to your installation, clicking this icon will bring up its interface. All the events that take place on the CN-6000 are recorded in a log file (see Network p. 15 for details). Clicking this icon displays the contents of the log file.
  • Page 20 CN-6000 User Manual Notes:...

  • Page 21: Administration

    Click the Apply icon at the upper left of the web page to save the changes in the CN-6000’s configuration file. To have the changes actually take effect, you have to put a check in the Reset on Exit box (see Customization, p. 22), and log out.

  • Page 22: General

    (15 characters max.). MAC Address: The CN-6000’s MAC Address displays here. Firmware Version: Indicates the CN-6000’s current firmware version level. Note: New versions of the CN-6000’s firmware can be downloaded from our website as they become available, (see p. 23 for details).

  • Page 23: Network

    (and set the firewall accordingly). Users must specify the port number as part of the IP address when they log in to the CN-6000. If an invalid port number (or no port number) is specified, the CN-6000 will not be found.

  • Page 24: Ip Address

    For dynamic IP address assignment, select the Obtain an IP address automatically, radio button. Note: If the CN-6000 is on a network that uses DHCP to assign network addresses, and you need to ascertain its IP address, see IP Address Determination, p.

  • Page 25: Security

    Security The Security page is used to control access to the CN-6000. IP and MAC Filters permit or deny access to the CN-6000 for specific IP and MAC addresses attempting to access the system. The Default Java program name lets the Administrator specify the page that the user connects to when he accesses the CN-6000 with his browser.

  • Page 26: Filtering

    If the include button is checked, all the addresses within the filter range are allowed access to the CN-6000; all other addresses are denied access. If the exclude button is checked, all the addresses within the filter range are denied access to the CN-6000;...
  • Page 27 Administration 4. To filter a single IP address, key in the same address as the start IP. To filter a continuous range of addresses, key in the end number of the range. 5. Repeat these steps for any additional IP addresses you want to filter. To delete a filter, select it and Click Remove.

  • Page 28: User Manager

    CN-6000 User Manual User Manager This configuration dialog is used to manage user profiles. A maximum of 64 user profiles can be created. To add a user, fill in the information asked for in the User Info dialog box and Click Add.
  • Page 29 Additional information about the user that you may wish to include. Permissions By default, all users may access the CN-6000 via the Windows Client software. 1. Checking Configure gives a User administrator priveleges, allowing him to set up and modify the CN-6000’s operating environment.

  • Page 30: Customization

    Working Mode If Stealth Mode is enabled, the CN-6000 cannot be pinged. If Echo Mode is disabled, the CN-6000 will not show up in the list of local CN-6000 units. See the CN-6000 AP version manual (provided on the CD that came with this package) for details.

  • Page 31: Firmware

    Administration Firmware New versions of the CN-6000 firmware can be downloaded from our website: www.aten.com.tw as they become available. To upgrade the firmware, do the following: 1. After downloading the new firmware file to your computer, click the Firmware icon to open the Firmware configuration dialog: 2.
  • Page 32 CN-6000 User Manual Notes:...

  • Page 33: The Windows Client

    Each time you want to access the CN-6000, you must log in to the web page with a valid username and password to download a fresh copy of the program. 3. When a connection to the CN-6000 has been established, a screen similar to the one below appears:...
  • Page 34 4. Click Switch to take over console control of the unit that the CN-6000 is connected to.

  • Page 35: Operation

    The Windows Client Operation Once the Switch to the CN-6000 has been accomplished, the remote system’s video output is captured and displayed on your monitor. At the same time, your local keystroke and mouse input is captured and sent to the remote system.

  • Page 36: Keystrokes

    Mouse Synchronization Until you close the CN-6000 connection, mouse movements have no effect on your local system, but are captured and sent to the remote system, instead. From time to time, especially if you change video resolution, the local mouse movement may no longer be synchronized with the remote system’s mouse...
  • Page 37 The Windows Client Windows 2000: Set the mouse speed to the middle position; set the mouse acceleration to None (Control Panel → Mouse → Mouse Properties → Motion): Windows XP/Server 2003: Set the mouse speed to the middle position; disable Enhance Pointer Precision (Control Panel →...

  • Page 38: Hotkeys

    CN-6000 User Manual WinMe: Set the mouse speed to the 5th position; disable mouse acceleration (click Advanced to get the dialog box for this). WinNT / Win98 / Win95: Set the mouse speed to the slowest position. Hotkeys The Hotkey Setup Screen: Various configuration actions related to the keyboard, video, and mouse can be performed via hotkey combinations.
  • Page 39 Substitute Alt key Although all other keyboard input is captured and sent to the CN-6000, [Alt + Tab] and [Ctrl + Alt + Del] work on your local computer. In order to implement their effects on the remote system, a function key is be substituted for the Alt key. If you substitute the F12 key, for example, you would use [F12 + Tab] and [Ctrl + F12 + Del].

  • Page 40: Configuring The Hotkeys

    CN-6000 User Manual Configuring the Hotkeys If you find the default Hotkey combinations inconvenient, you can configure them to whatever suits your taste, as follows: 1. Highlight the Action, then Click Start 2. Key in the Function keys (one at a time). The key names appear in the Key field as you press them.
  • Page 41 The Windows Client The meanings of the adjustment options are given in the table below: Option Usage Screen Position Adjust the horizontal and vertical position of the remote computer window by Clicking the Arrow buttons. Auto-Sync Click Auto-Sync to have the function detect the vertical and horizontal offset values of the remote screen and automatically synchronize it with the local screen.
  • Page 42 CN-6000 User Manual Notes:...

  • Page 43: The Java Client

    The Java Client Introduction The Java Client makes the CN-6000 accessible to all platforms. that have Java 2 installed. Java 2 is available for free download from Sun’s Java web site (http://java.sun.com). To access the CN-6000 with the Java Client software: 1.

  • Page 44: Operation

    CN-6000 User Manual Operation You can work on the remote system via the screen display on your monitor just as if it were your local system. The Java Client’s toolbar is hidden in the blank area at the bottom center of the screen.When you move the mouse pointer over this area, the toolbar appears:...

  • Page 45: The Toolbar

    Keypad: Clicking the second button, brings up the Keypad. Since some locally input keyboard combinations can not be captured and sent to the CN-6000, the Keypad provides a one-click implementation of their actions on the remote system.
  • Page 46 CN-6000 User Manual Mouse: At times the local mouse movement may lose sync with the remote mouse movement. You can try getting them back in sync with a fast mouse synchronization by moving the mouse pointer down into the Java Client toolbar.

  • Page 47: The Log File

    The Log File The Log File Screen The CN-6000 logs all the events that take place on it. Following a reset, it writes them to a log file, which is a searchable database. To view the contents of the log file, click the Log icon at the lower left of the page. A screen similar to the one below appears: To clear the log file, click on the Clear Log icon at the lower right of the page.
  • Page 48 CN-6000 User Manual Notes:...

  • Page 49: Appendix

    Appendix Specifications Function Specification Connectors Console 1 x 6 pin mini-DIN F - Keyboard Ports 1 x 6 pin mini-DIN F - Mouse 1 x HDB-15 F - Video KVM Link 1 x SPHD-15 F 1 x RJ-45 Receptacle 1 x RS-232 Power 1 x DC Jack (5V;...

  • Page 50: Rack Mounting

    CN-6000 User Manual Rack Mounting For convenience and flexibility, the CN-6000 can be mounted on a system rack. To rack mount the unit do the following: 1. Screw the mounting bracket into the top or bottom of the unit as shown in the example diagram below.

  • Page 51: Ip Address Determination

    If you are an administrator logging in for the first time, you need to access the CN-6000 in order to give it an IP address that users can connect to. There are three methods to choose from. In each case, your computer must be on the same network segment as the CN-6000.
  • Page 52 Method 2: (For a fixed IP address) A fixed IP address can also be assigned with the ARP command as follows: 1. If the Cn-6000 is powered on, Power it off by unplugging its power adapter cable. 2. Run the ARP command with the following arguments: arp -s <desired ip address>...
  • Page 53 CN6000 Devices panel: Note: 1. If there is more than one device in the list, use the MAC address to pick the one you want. The CN-6000’s MAC address is located on its bottom panel. 2. If the list is empty, or your device doesn’t appear, click Refresh to refresh the Device List.

  • Page 54: Administrator Login Failure

    4. When the front panel LEDs flash, power off the switch. 5. Remove the jumper cap from J6. 6. Close the housing and start the CN-6000 back up. After you start back up, you can use the default Username and Password...

  • Page 55: Troubleshooting

    General Operation Problem Resolution Erratic Operation If the CN-6000 is connected to a KVM switch, make sure to power on the switch before powering on the CN-6000. Press and hold the Reset button (see p. 5), for longer than three seconds.

  • Page 56: Sun Systems

    CN-6000 User Manual Sun Systems Problem Resolution Video display problems with The display resolution should be set to 1024 x 768: HDB15 interface systems (e.g., Sun Blade 1000 servers). Under Text Mode: 1. Go to OK mode and issue the following commands:...

  • Page 57: The Java Client

    CN-6000 2. Make sure to include the correct name of the web page when you specify the CN-6000’s IP address. 3. Close the Java Client, reopen it, and try again. Java Client Exit the program and start again.

  • Page 58: Limited Warranty

    CN-6000 User Manual Limited Warranty IN NO EVENT SHALL THE DIRECT VENDOR’S LIABILITY EXCEED THE PRICE PAID FOR THE PRODUCT FROM THE DIRECT, INDIRECT, SPECIAL, INCIDEN- TAL OR CONSEQUENTIAL DAMAGES RESULTING FROM THE USE OF THE PRODUCT, DISK OR ITS DOCUMENTATION.
  • Page 59 Keypad 37 Administrator Login Failure 46 Operation 36 Administrator Station filtering 17, 19 Toolbar 37 Autosync 37 Troubleshooting 49 CN-6000 Log file 39 Front view 5 Main Screen 39 Rear view 6 Log Server 2 Corrupt Password 46 Troubleshooting 49...
  • Page 60 CN-6000 User Guide IP 18 MAC 19 Security 17 Substitute keys 28 Substitute Keystrokes 28 System Requirements 4 Video Adjustment Java Client 37 Windows Client 32 Time out control 22 Troubleshooting Java Client 49 Windows Client 2, 25, 27, 29, 31, 33...
  • Page 61 User Manual CN-6000...
  • Page 62 Warning! This is a class A product. In a domestic environment this product may cause radio interference in which case the user may be required to take adequate measures. This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules.
  • Page 63 CN-6000 User Manual Packing List The complete CN-6000 package consists of: 1 CN-6000 KVM On the Net Control Unit 1 CS Custom KVM Cable Set 1 Power Adapter 1 Rack Mount Kit 1 Software CD 1 User Manual 1 Quick Start Guide Check to make sure that all the components are present and that nothing was damaged in shipping.
  • Page 64 CN-6000 User Manual Contents 1. Introduction Overview ....... . . 1 Features .
  • Page 65 Options ......56 The CN-6000 List Panel ......57 The Event List Window .
  • Page 66 CN-6000 User Manual About This Manual This User Manual is provided to help you get the most from your CN-6000 system. It covers all aspects of installation, configuration and operation. An overview of the information found in the manual is provided below.
  • Page 67 CN-6000 User Manual Conventions This manual uses the following conventions: Indicates text that you should key in. Courier Indicates keys you should press. For example, [Enter] means to press the Enter key. If keys need to be chorded, they appear together in the same bracket with a plus sign between them: [Ctrl+Alt].
  • Page 68 CN-6000 User Manual Notes: viii...

  • Page 69: Introduction

    Introduction Overview The CN-6000 is a control unit that allows operators to monitor and access their computers from remote locations. The CN-6000 connects to the Internet, an Intranet, LAN, or WAN using industry standard Category 5 cable, then uses KVM cable to connect to a local KVM switch or server.
  • Page 70 Once an operator successfully connects and logs in, his screen displays what is running on the remote unit attached to the CN-6000 (a KVM OSD display, a server’s desktop, or a running program, for example) and he can control it from his console just as if he were there.

  • Page 71: Features

    System Requirements For best results we recommend that the computers used to access the CN-6000 control unit have at least a P III 1 GHz processor, and that the screen resolution is set to 1024 x 768. For the Windows Client, you must have DirectX 7.0 or higher installed.
  • Page 72 CN-6000 User Manual Notes:...

  • Page 73: Hardware Setup

    Hardware Setup Front View 1. Reset / Firmware Upgrade Switch Pressing and holding this switch in while powering On the CN-6000 puts the switch into Firmware Upgrade mode. Pressing and holding this switch in for more that two seconds performs a system reset.

  • Page 74: Rear View

    KVM switch or server plugs in here. 2. Local Console Section The CN-6000 can be accessed via a local console as well as over the Net. The cables for the local console (keyboard, monitor, and mouse) plug in here. Each port is color coded and marked with an appropriate icon to indicate itself.

  • Page 75: Installation

    3. Plug the LAN or WAN cable into the CN-6000’s RJ-45 socket. 4. Plug the power adapter cable into the CN-6000’s power jack, then plug the power adapter into an AC power source. 5. Power up your server or KVM installation.
  • Page 76 CN-6000 User Manual Notes:...

  • Page 77: The Administrator Utility

    The Administrator Utility Chapter 3. The Administrator Utility Introduction Installation The Windows-based Administrator Utility software is provided on the distribution CD included with this package. To install the Administrator Utility, insert the CD into your CD-ROM drive and double click the CN6KAdmin... package icon. The Administration Utility installation screen appears: Follow the on-screen instructions.

  • Page 78: Starting Up

    If this is the first time that you are running the utility a dialog box appears requesting you to input your serial number. The serial number can be found on the bottom panel of the CN-6000. Key in the serial number - 5 characters per box - then Click OK.
  • Page 79 The Administrator Utility When the Utility comes back up, it searches for all the the CN-6000 devices installed on the local LAN segment and displays the results in the large central panel (CN-6000 devices). If the unit you wish to configure appears in the listbox, Double Click it.

  • Page 80: Logging In

    CN-6000 User Manual Logging In Once the Administrator Utility connnects to the unit you specified, a login window appears: Only those who have Configuration privileges (see User Management; Permis- sions, p. 22) are allowed to log in. Provide a valid Username and Password, then Click Login to continue.
  • Page 81 The Administrator Utility If you successfully log in to the CN-6000 with the default username and password, the following message appears: For security purposes, be sure to change the default Username and Password to something unique (see User Management, p. 21).

  • Page 82: The Settings Notebook

    Uploading Changes When the Settings have been configured to your satisfaction and you are ready to upload the changes to the CN-6000: 1. Click OK (at the bottom of the Settings notebook), to start the updating procedure.When updating has finished, the following message appears: 2.

  • Page 83: General

    Device Name: To make it easier to manage installations that have more than one CN-6000, each one can be given a name. To assign a name for the CN-6000, erase the current name and key in one of your choosing (15 characters max.).

  • Page 84: Network

    As a security measure, the Administrator can set the Port numbers that the User must specify when he attempts to connect to a CN-6000’s IP address. Unless the correct Port number is given, the CN-6000 device will not be found. An explana-...
  • Page 85 The Administrator Utility IP Address: The CN-6000 can either have its IP address assigned dynamically at bootup (DHCP), or it can be given a fixed IP address. For dynamic IP address assignment, select the Obtain an IP address automatically, radio button.

  • Page 86: Security

    CN-6000 User Manual Security The Security page is used to control access to the CN-6000. User station filters permit or deny access to the CN-6000 for specific IP and MAC addresses attempting to access the system with CN-6000 Client software.
  • Page 87 The Administrator Utility Filtering: There are a maximum of 100 filters allowed for each category (User IPs, User MACs, and Administrator MACs). To enable filtering for User Stations, Click to put a check mark in the IP and/or MAC Filter enable checkbox. To add a filter, Click Add.
  • Page 88 If the include button is checked, all the addresses within the filter range are allowed access to the CN-6000; all other addresses are denied access. If the exclude button is checked, all the addresses within the filter range are denied access to the CN-6000;...

  • Page 89: User Management

    User Management This page is used to manage user profiles. A maximum of 64 users can have access to a CN-6000. To add a user, Click Add and fill in the information asked for in the User Management dialog box that appears. (See p. 22.) To delete a user profile, select it and Click Remove.
  • Page 90 Additional information about the user that you may wish to include. Permissions By default, all users may access the CN-6000 via the Windows Client software. 1. Checking Configure defines an Administrator who is allowed to configure the system, but does not have permission to access the CN-6000 via the Java Client software.

  • Page 91: Customization

    Working Modes If Stealth Mode is enabled, the CN-6000 cannot be pinged. If Echo Mode is disabled, the CN-6000 will not show up in the list of local CN-6000 units (see p. 10 and p. 30) Reset on exit Placing a check here causes the CN-6000 to reset itself and implement all the new changes when you Click OK.

  • Page 92: Upgrading The Firmware And Java Program

    CN-6000 User Manual Upgrading the Firmware and Java Program New versions of the Mainboard and Java Access Page firmware files can be downloaded from our website at http://xxxxx.com/downloads as they become available. To upgrade the firmware, do the following: 1. Go to the Customization page of the Administration configuration notebook (see p.
  • Page 93 Open. Go back and select the correct file type. 4. Enable the Reset on exit checkbox. 5. Click OK to save your settings and reset the CN-6000. Wait approximately 30 to 60 seconds before logging in to the Administrator Utility following the...

  • Page 94: Java Authentication Page

    CN-6000 User Manual Java Authentication Page As an important security feature, users who connect to the CN-6000 via the Java Client must first log in before being allowed access. A Java Authentication Page that implements a Login (Username and Password) feature is provided on the distribution disk for this purpose.

  • Page 95: Troubleshooting

    After I move the This can happen if the new network supports DHCP but the CN-6000 to a different CN-6000 is configured to set the IP address manually, or if computer, it no longer the new network doesn’t use DHCP to assign IP...
  • Page 96 CN-6000 User Manual Notes:...

  • Page 97: The Windows Client

    If this is the first time that you are running the program, a dialog box appears requesting you to input your serial number: If you don’t know what it is, contact the CN-6000 administrator. Key in the serial number - 5 characters per box - then Click OK.

  • Page 98: The Connection Screen

    Double Click it. CN6000 IP: This area is used when you want to connect to a CN-6000 at a remote location. You can drop down the list box and select an IP address or key in an IP address if the one you want isn’t listed, then key in the Port number in the Port field.

  • Page 99: Connecting

    Remote View becomes active. Click it to connect and take over console control of the unit that is attached to the CN-6000. The screen ouput of the unit appears on your monitor. Your keystrokes and mouse movements are captured and sent to the CN-6000 to be executed on the attached unit.
  • Page 100 4. Once contact with the CN-6000 has been established, the Switch to Remote View button becomes active. Click it to connect to the CN-6000 and take over console control of the unit that is connected to it. Note: Before connecting to the CN-6000, you may want to set up your...

  • Page 101: Hotkeys

    The Hotkey setup utility is accessed by opening the Tools menu (at the top of the Connection Screen, see p. 30) and selecting Hotkeys before connecting to the CN-6000. Note: If you forget what the hotkey combinations are after you have started your session, Click on the OSD Help button (see Screen Information, p.

  • Page 102: Configuring The Hotkeys

    CN-6000 User Manual An explanation of the actions is given in the table, below: Action Explanation Exit remote location Break the connection to the CN-6000 and return to local operation. Adjust Video Brings up the video adjustment utility. Adjust Mouse This utility synchronizes the local and remote mouse movements following a video resolution change.

  • Page 103: Operation

    Operation Screen Information Once the connection to the CN-6000 has been accomplished, the remote system’s video output is captured and displayed on your monitor. At the same time, your local keystroke and mouse input is captured and sent to the remote system.

  • Page 104: Mouse Synchronization

    CN-6000 User Manual Mouse Synchronization Until you close the CN-6000 connection, normal mouse functions are suspended on your local system. They are captured and sent to the remote system, instead. From time to time, especially if you change video resolution, the local mouse movement may lose synchronization with the remote system’s mouse pointer.
  • Page 105 If these procedures still do not help, set the mouse speed and acceleration for the computer (or computers via KVM switch) connected to the CN-6000 as follows: Windows 2000: Set the mouse speed to the middle position; set the mouse acceleration to None (Control Panel →...

  • Page 106: Video Adjustment

    CN-6000 User Manual WinMe / Win95: Set the mouse speed to the middle position; disable mouse acceleration (click Advanced to get the dialog box for this). WinNT / Win98: Set the mouse speed to the slowest position. Video Adjustment You can adjust the placement and the picture quality of the remote screen (as displayed on your local monitor) with the Video Options function.
  • Page 107 The Windows Client An explanation of the settings is given in the following table: Screen Position Adjust the horizontal and vertical position of the remote display by Clicking the Arrow buttons. Auto-Sync Click Auto-Sync to have the function detect the vertical and horizontal offset values of the remote screen and automatically synchronize it with the local screen.

  • Page 108: Work Files

    Work Files A Work File consists of all the information specified in a Client session. This includes the CN-6000 and CN-6000 IP list items, the Mouse Calibration settings, and the Hotkey and Video settings. Whenever a user runs the Client program, it opens with the values contained in the current work file.

  • Page 109: Troubleshooting

    DirectX installed, or another program is using it. Either install DirectX, or close the program that is already using it. The CN-6000 doesn’t The CN-6000’s default setting is to use port 9000 and port complete the login. 9001. This situation can occur if there is a firewall blocking these ports.
  • Page 110 CN-6000 User Manual Notes:...

  • Page 111: The Java Client

    The Java Client Introduction The Java Client is provided to make the CN-6000 accessible to all platforms and allows the User to connect from anywhere on the Internet. Any system that has Java 2 installed, can connect to the CN-6000.
  • Page 112 Key in the IP address for the unit you want to connect to - including a forward slash followed by the name of the CN-6000’s Java Client web page. For example: 168.10.95.001/cn6k.html Important! For security purposes, the name of the page that you connect to must be specified correctly as part of the IP address.
  • Page 113 The Java Client After you establish a connection, a Login dialog box appears. Provide a valid Username and Password and Click OK. The Welcome Screen disappears and, after a second or two, a Login Progress window appears:...

  • Page 114: The Main Screen

    CN-6000 User Manual The Main Screen After a successful login, the remote system’s screen displays on your monitor as shown in the example below: You can perform mouse and keyboard operations on this screen just as if it were your local system’s display.

  • Page 115: The User Panel

    Keypad Some keyboard combinations can not be captured and sent to the CN-6000. In order to implement their effects on the remote system, this function provides a one-click implementation of some common window control combinations.
  • Page 116 CN-6000 User Manual Mouse Synchronization At times the local mouse movement may lose sync with the remote mouse movement. The Mouse Synchronization function gets them back into sync. This is similar to the Mouse Adjustment feature of the Windows Client (see p. 36 for details).

  • Page 117: Troubleshooting

    CN-6000’s IP address. 2. Close the Java Client, reopen it, and try again. The CN-6000 doesn’t The CN-6000’s default setting is to use port 9000 and port complete the login. 9001. This situation can occur if there is a firewall blocking these ports.
  • Page 118 CN-6000 User Manual Notes: Notes:...

  • Page 119: The Log Server

    Chapter 6. The Log Server The Windows-based CN-6000 Log Server is an administrative utility that records all the events that take place on selected CN-6000 units and stores them in a searchable database. Installation Tthe Log Server is provided on the distribution CD included with this package.

  • Page 120: Starting Up

    The screen is divided into three components: A Menu Bar at the top A panel containing a list of CN-6000 units in the middle A panel containing an Events List at the bottom Each of the components is explained in the sections that follow.

  • Page 121: The Menu Bar

    CN-6000s from the list. To edit or delete a listed CN-6000, first select the one you want in the CN-6000 List window, then open this menu and click Edit or Delete. To add a CN-6000 to the CN-6000 List, click Add.

  • Page 122: Events

    A description of the fields is given in the table, below: Field Expalanation Address This can either be the IP address of the CN-6000 or its DNS name (if the network administrator has assigned it a DNS name). Port The Port number assigned to the CN-6000 (see p. 16).
  • Page 123 CN-6000 List CN-6000 units are listed according to their IP address or DNS name. Select the unit that you want to perform the search on from this list. You can select more than one unit for the search.

  • Page 124: Options

    CN-6000 User Manual Maintenance This function allows the administrator to perform manual maintenance of the database. He can use it to erase specified records before the expiration time that was set with the Limit setting of the Configure function (see p. 54) Options This menu has a single item: Retry.

  • Page 125: The Cn-6000 List Panel

    The CN-6000 List Panel Overview The CN-6000 List panel (refer back to the figure on p. 52), displays a list of all the CN-6000 units that have been selected for the Log Server to track (see Configure, p. 53). Tick information for the currently selected CN-6000 displays in the Events List panel below.

  • Page 126: The Event List Window

    CN-6000 User Manual The Event List Window This window displays tick information for the currently selected CN-6000. Note that even though any other CN-6000s aren’t currently selected, if their Recording checkbox is checked, the Log Server records their tick information and keeps it in its database.

  • Page 127: Appendix

    The Log Server Appendix Specifications Specifications for the CN-6000 are given in the table, below: Function Specification Connectors CPU Port 1 x SPDB-15 F - KVM Link Console 1 x 6 pin mini-DIN F - Keyboard Ports 1 x 6 pin mini-DIN F - Mouse...

  • Page 128: Rack Mounting

    CN-6000 User Manual Rack Mounting For convenience and flexibility, the CN-6000 can be mounted on a system rack. To rack mount the unit do the following: 1. Screw the mounting bracket into the top or bottom of the unit as shown in the example diagram below.
  • Page 129 Troubleshooting 49 User Panel 47 CN-6000 Front view 5 Rear view 6 Configure Log Server 17 Log Server 53 CN-6000 List Window 57 Windows Client 31 Configure 53 Event List Window 58 Events 54 Installation 51 Features 3 Main Screen 52...
  • Page 130 CN-6000 User Guide Overview 1 Upgrading firmware 23 Upgrading the Firmware 24 User Management 21 Rack Mounting 60 Reset on exit 23 Video Adjustment Java Client 47 Windows Client 38 Serial number 10 Settings Notebook 14 General page 15 Network page 16...

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