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Troubleshooting
Q: After connecting the peripherals to the system unit, the keyboard, mouse, and speakers does
not work. The display monitor shows nothing. What should I do?
A: You can check if you follow the correct installation procedure to make the connection.
Check if the peripherals are connected to their respective connectors correctly. Check if the
connections are made too loosely. After checking connections, power up the system again to
see if the system works as expected. If the speakers or video monitor does not work, please
refer to the manuals which come with the speakers or monitor for troubleshooting.
Q: After making sure the monitor is connected correctly to the system, the monitor still shows
nothing. What should I do?
A: The computer's power management function may blank the screen to save power, move the
mouse slightly or press any key on the keyboard to turn the display back on. You can also
adjust the brightness or contrast controls on the monitor for desired display effects.
Q: The cursor moves unsteadily across the screen. What should I do?
A: In case you use an optical mouse, it may not perform normally on a glossy surface or a sheet
glass. Put the mouse on a clean paper will solve the problem.
Q: The system hangs or does not respond to any key strokes.
A: When the system is processing tasks, this may happen. If the situation lasts for an extended
period of time, the application software the system is processing may be in need of more
system resources. Don't be panic. You can press Ctrl + Alt + Del keys simultaneously to
restart the system. When you press Ctrl + Alt + Del keys simultaneously, try to hold down
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