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3Com SuperStack II 3900 Getting Started Manual

3com superstack ii 3900: quick start
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SuperStack

Getting Started Guide

®
http://www.3com.com/
Part No. 10012706
Published August 1999
II Switch 3900
®

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  • Page 1: Getting Started Guide

    SuperStack Getting Started Guide ® http://www.3com.com/ Part No. 10012706 Published August 1999 II Switch 3900 ®...
  • Page 2 3Com Corporation. 3Com Corporation reserves the right to revise this documentation and to make changes in content from time to time without obligation on the part of 3Com Corporation to provide notification of such revision or change.
  • Page 3 United States and may or may not be registered in other countries. 3Com, the 3Com logo, SuperStack, and Transcend are registered trademarks of 3Com Corporation. 3Com Facts is a service mark of 3Com Corporation. Apple, AppleTalk, and Macintosh are trademarks of Apple Computer, Inc.

  • Page 5: Table Of Contents

    ONTENTS BOUT UIDE Introduction Finding Specific Information in This Guide Conventions SuperStack II Switch 3900 Documentation Paper Documents Documents and Help on CD-ROM Related Publications Documentation Comments Year 2000 Compliance YSTEM AND ETUP VERVIEW Switch 3900 Intelligent Switch System Overview — 24-Port Front Panel System Overview —...
  • Page 6 World Wide Web Site 3Com Knowledgebase Web Services 3Com FTP Site 3Com Bulletin Board Service Access by Analog Modem Access by Digital Modem 3Com Facts Automated Fax Service Support from Your Network Supplier Support from 3Com Returning Products for Repair NDEX ORPORATION...

  • Page 7: About This Guide

    BOUT UIDE Introduction This guide provides all the information that you need to set up your SuperStack ® II Switch 3900 system and get it operating in your network. This guide provides an overview of your system and step-by-step procedures for planning your configuration, installing your system, cabling, powering up, configuring, and troubleshooting.

  • Page 8: Conventions

    Safety Codes considerations Getting help from your network Appendix C: Technical Support supplier or 3Com Returning 3Com products to “Returning Products for Repair” 3Com for Repair on page 59 Conventions Table 1 and Table 2 list conventions that are used throughout this guide.

  • Page 9: Superstack Ii Switch 3900 Documentation

    Most user guides and release notes are available in Adobe Acrobat Reader Portable Document Format (PDF) or HTML on the 3Com Web site: http://www.3com.com Paper Documents These documents are shipped with your system:...

  • Page 10: Documents And Help On Cd-Rom

    BOUT UIDE These documents are shipped with optional devices: 1000BASE-SX/1000BASE-LX Gigabit Ethernet Module Installation Guide How to install the optional Gigabit Ethernet modules. SuperStack II Switch Advanced RPS User Guide How to install the Advanced Redundant Power System Type 2 (RPS) and how to use it to provide redundant and resilient power supplies for the Switch 3900.

  • Page 11: Related Publications

    Page number (if appropriate) Example: SuperStack II Switch 3900 Getting Started Guide Part Number 10012706 Page 25 Year 2000 Compliance For information on Year 2000 compliance and 3Com products, visit the 3Com Year 2000 Web page: http://www.3com.com/products/yr2000.html...
  • Page 12 About This Guide...

  • Page 13: Ystem And Setup

    YSTEM AND This chapter contains: An overview of the SuperStack and how it provides solutions for your network A description of the major features and components of the system A network configuration example Switch 3900 Intelligent Switch The Switch 3900 is the ideal product for network managers who want to migrate from existing switched 10 Mbps networks to switched 100 Mbps or who need to deliver faster access to servers.

  • Page 14: System Overview - 24-Port Front Panel

    1: S HAPTER YSTEM AND ETUP System Overview — 24-Port Front Panel Figure 1 Front Panel of the 24-Port SuperStack II Switch 3900 Ethernet Ports Provide 24 10/100BASE-TX RJ-45 Ethernet ports 10/100 BASE - TX VERVIEW System and Port LEDs Provide information about the system and each port Status...

  • Page 15: System Overview - 36-Port Front Panel

    System Overview — 36-Port Front Panel Figure 2 Front Panel of the 36-Port SuperStack II Switch 3900 Ethernet Ports Provide 36 10/100BASE-TX RJ-45 Ethernet ports 10/100 BASE - TX System Overview — 36-Port Front Panel System and Port LEDs Provide information about the system and each port Status green...

  • Page 16: System Overview - Back Panel Of Both Models

    1: S HAPTER YSTEM AND ETUP System Overview — Back Panel of Both Models Figure 3 Back Panel of the 24-Port and 36-Port SuperStack II Switch 3900 RPS Connector Connects to the Optional Redundant Power System Power Receptacle VERVIEW Optional Gigabit Ethernet Slots Allow you to add additional Gigabit Ethernet modules Allows you to connect a workstation or modem to...

  • Page 17: System Features And Benefits

    System Features and Benefits The Switch 3900 is part of 3Com’s SuperStack family. To combine technologies as your network grows, install the Switch 3900 in a SuperStack network. Some key features of the Switch 3900 system: High-density Gigabit Ethernet and Fast Ethernet...

  • Page 18: Optional Gigabit Ethernet Modules

    1: S HAPTER YSTEM AND ETUP Optional Gigabit Ethernet Modules The Switch 3900 back panel has two expansion slots that can hold optional Gigabit Ethernet modules. These modules are available in the following configurations: 1000BASE-SX Module Multimode fiber with paired SC connectors. 1000BASE-LX Module —...

  • Page 19: Network Configuration Sample

    Network Configuration Sample Figure 4 SuperStack II Switch 3900 Provides Dedicated Fast Ethernet Links Switched Gigabit server farm Status 10/100 BASE - TX green flashing green 14 15 16 17 14 15 16 17 26 27 28 29 26 27 28 29 ®...
  • Page 20 1: S HAPTER YSTEM AND ETUP VERVIEW...

  • Page 21: Installing The System

    NSTALLING THE This chapter describes how to install your SuperStack ® II Switch 3900 on a table top, in a free-standing stack with other SuperStack II products, or in a distribution rack. See Appendix B for site requirements and safety codes.

  • Page 22: Installing The System On A Table Top Or In A Free-Standing Stack

    2: I HAPTER NSTALLING THE YSTEM Installing the System on a Table Top or in a Free-Standing Stack To install the Switch 3900 system on a table top or in a free-standing stack, follow these instructions: See Appendix B for site requirements. Turn the system on its side.

  • Page 23: Installing The System In A Distribution Rack

    Installing the System in a Distribution Rack You can mount the system into a 19-inch distribution rack. This section describes how to prepare the system and distribution rack for installation and how to mount the system in the rack. Install your distribution rack near an easily accessible power outlet.
  • Page 24 2: I HAPTER NSTALLING THE YSTEM To find the top of the pattern, locate the midpoint between any two holes that are spaced Figure 7 shows the universal mounting hole pattern. Figure 7 Universal Mounting Hole Pattern Top of the pattern or top of the rack Universal mounting...

  • Page 25: Mounting The System Into A Distribution Rack

    Mounting the System into a Distribution Rack To mount the system into a distribution rack: Carefully lift the system into place and align the appropriate holes in the mounting brackets with the designated holes in the distribution rack. See Figure 9. Figure 9 Aligning Bracket and Distribution Rack Holes Hole Hole...
  • Page 26 2: I HAPTER NSTALLING THE YSTEM...

  • Page 27: Cabling Switch 3900 Ports

    As with any source of bright light, however, 3Com recommends that you do not look into the laser light source. IEC 825, Class 1 Laser Devices are for connection only to Class 1 Laser Devices.

  • Page 28: Fast Ethernet Ports

    3: C 3900 P HAPTER ABLING WITCH Fast Ethernet Ports Your Switch 3900 has 24 or 36 10/100BASE-TX ports with RJ-45 connectors. This section contains information on cabling the 10/100BASE-TX RJ-45 ports and pin assignments for the RJ-45 connectors. Cabling 10/100BASE-TX RJ-45 Ports The Ethernet ports are shielded RJ-45 data sockets.

  • Page 29: 10/100Base-Tx Rj-45 Connector Pin Assignments

    Figure 11 shows the cabling of a 10/100BASE-TX RJ-45 port. Figure 11 Cabling a 10/100BASE-TX RJ-45 Port 10/100 BASE - TX Port 7 Male RJ-45 connector 10/100BASE-TX cable 10/100BASE-TX RJ-45 Connector Pin Assignments Table 4 provides the pin assignments for the RJ-45 connectors.

  • Page 30: Gigabit Ethernet Ports

    3: C 3900 P HAPTER ABLING WITCH Gigabit Ethernet Ports The back panel of the Switch 3900 has one fixed Gigabit Ethernet port and slots for two optional Gigabit Ethernet modules. Guidelines for Gigabit Ethernet Cabling For all Gigabit Ethernet cabling, keep the ports and connectors free of dust.

  • Page 31: Cabling The Console Port

    To cable a Gigabit Ethernet SC port: Remove the dust covers and save them for future use. Attach one male connector of the SC cable connector pair to the right side of one of the Gigabit Ethernet ports on the back panel. Attach the remaining connector of the pair to the left side of the same Gigabit Ethernet port.

  • Page 32: Console Port Pin Assignments

    3: C 3900 P HAPTER ABLING WITCH Figure 13 Cabling the Console Port 1000 Base SX Pckt Stat DB-9 connector Serial cable ORTS Console Port Pin Assignments Table 5 shows the DB-9 pin assignments for the Console port. Table 5 Console Port DB-9 Pin Assignments Console Pin No.

  • Page 33: System Power Up

    II Switch Optional Uninterruptible Power System To protect against internal power supply failures, you can connect a 3Com Advanced Redundant Power System Type 2 (RPS) to the Switch 3900 system. The RPS connector is located on the rear panel. CAUTION: Connect only a 3Com Advanced...

  • Page 34: Power Up

    4: S HAPTER YSTEM OWER Power Up This section provides instructions on how to power up your system. See Chapter 3 and Chapter 5 for information about cabling and configuring the Console port. To view error messages while the system runs power-up diagnostics, connect a terminal, a workstation, or a PC with terminal emulation to the system’s Console port.

  • Page 35: System Diagnostics

    System Diagnostics This section describes the LEDs that provide information about the system as a whole. Power LED Activity Green — The system is powered on; the system is running or has run diagnostics. No Light — The system has no power; no diagnostics are running.

  • Page 36: System And Port Status Leds

    4: S HAPTER YSTEM OWER System and Port Status LEDs Figure 14 System and Port Status LEDs on the SuperStack II Switch 3900 Flashing Green = Port active but disabled Power Green = System powered on Ethernet Port Status LEDs Green = Associated port is active OFF = Port disabled Fault...

  • Page 37: System Checks

    System Checks After the system has successfully completed the power-up diagnostics, check the items in Table 6 to verify that the system is operating correctly. If you discover abnormal conditions, see Chapter 6. Table 6 System Power-Up Checklist Check Description Power-up If there is a problem during power-up, the error messages...
  • Page 38 4: S HAPTER YSTEM OWER...

  • Page 39: Quick

    Command Reference Guide and the Implementation Guide. For more complete network management, access the system with an external SNMP-based management application such as 3Com’s Transcend Control Services for UNIX or Windows or another network management application. ETUP FOR...

  • Page 40: Terminal Connection

    5: Q HAPTER UICK ETUP FOR ANAGEMENT Terminal Connection Direct access through the Console port is often preferred because it allows you to monitor the system during system boots. A Macintosh or PC attachment can use any terminal emulation program for connecting to the Console port.

  • Page 41: Setting The Console Port Baud

    Setting the Console Port Baud To change the baud setting of the Console port: From the top level of the Administration Console, at prompt, enter: Select menu option system serialPort serialPortMode At the command prompt, if the default value shown in brackets is , enter modem...
  • Page 42 5: Q HAPTER UICK ETUP FOR ANAGEMENT CCESS...

  • Page 43: Troubleshooting The System

    Cleaning Dirty Fiber Optic Ports and Connectors Getting Additional Help If you experience system problems that are not addressed in this chapter, contact your network supplier or 3Com Technical Support. Before you call, gather the following information and have it available: System serial number...
  • Page 44 3 If you are using an RPS or a UPS, check that it is firmly inserted into the building’s power outlet. 4 Try another power cable. 5 If the system still does not operate, contact your network supplier or 3Com Technical Support. Steps to Take 1 Check the Administration Console display.
  • Page 45 2 Test for faulty cables. 3 Clean the fiber optic ports and connectors. See next section. When the problem is corrected, the LED lights green. If the LED still does not light, contact your network supplier or 3Com Technical Support. Diagnosing Problems...

  • Page 46: Cleaning Dirty Fiber Optic Ports And Connectors

    6: T HAPTER ROUBLESHOOTING THE Cleaning Dirty Fiber Optic Ports and Connectors Fiber optic transceivers are sensitive optical devices. Handle them carefully. If dirt collects on a fiber optic lens, the associated LED may not light. You may also notice degradation in port performance, indicated by an increase in the Link Error Rate (LER) count on a port.

  • Page 47: Ystem Specifications

    YSTEM Table 11 System Specifications for the SuperStack II Switch 3900 Stackable Switch Specifications Physical Dimensions 6.5 cm (H) x 44 cm (W) x 30.5 cm (D) 2.59 in. (H) x 17.32 in. (W) x 12.00 in. (D) Weight: 4.1 kg (12 lbs) Environmental Requirements Operating Temperature 0 to 50 °C (32 to 122 °F)
  • Page 48 A: S PPENDIX YSTEM PECIFICATIONS Table 12 Standards Supported by the SuperStack II Switch 3900 Standard Type RFC Supported SNMP SNMP protocol (RFC 1157) MIB II (RFC 1213) Ethernet MIB (RFC 1284) Bridge MIB (RFC 1286) Software tftp (RFC 959) Installation Terminal Emulation Telnet (RFC 854)

  • Page 49: Equirements And

    II Switch 3900 AFETY ODES The cabling system plan at your facility probably covers most wiring closet concerns. 3Com also recommends that you check these items: Verify that your wiring closet meets all of the requirements in your facility cabling plan.

  • Page 50: Distribution Rack Requirements

    B: S PPENDIX EQUIREMENTS AND Be sure that each wiring closet has a suitable ground. Ground all metal racks, enclosures, boxes, and raceways in the closet. Use AC power, 15-ampere service receptacles, type N5/15 or NEMA 5-15R for 120 VAC, and the other system specifications shown in Appendix A.

  • Page 51: Mechanical Requirements For The Rack

    In countries other than the United States, comply with IEC Standard 297: Dimensions of Panels and Racks. In addition, 3Com recommends that your distribution racks meet these requirements: Use an open style, 19-inch rack. The rack styles shown in Figure 16 facilitate easy maintenance and provide excellent ventilation.

  • Page 52: Building And Electrical Codes

    B: S PPENDIX EQUIREMENTS AND Figure 16 Recommended Rack Styles AFETY ODES Building and Electrical Codes U.S. Building Codes Follow all appropriate building codes and authorities on electrical codes when planning your site and installing your cable for the Switch 3900 system. Specific building and electrical codes vary depending on your location.

  • Page 53: U.s. Electrical Codes

    U.S. Electrical Codes Authorities on electrical codes: National Electrical Code (NEC) Classification — A recognized authority on safe electrical wiring. U.S. Federal, state, and local governments use NEC standards to establish their own laws, ordinances, and codes on wiring specifications. The NEC Classification is published by: National Fire Protection Association (NFPA) 1 Batterymarch Park...
  • Page 54 B: S PPENDIX EQUIREMENTS AND AFETY ODES...

  • Page 55: C Technical Support

    ECHNICAL 3Com provides easy access to technical support information through a variety of services. This appendix describes these services. Information contained in this appendix is correct at time of publication. For the most recent information, 3Com recommends that you access the 3Com Corporation World Wide Web site.

  • Page 56: 3Com Ftp Site

    Germany Up to 28,800 bps Access by Digital Modem ISDN users can dial in to the 3Com BBS using a digital modem for fast access up to 64 Kbps. To access the 3Com BBS using ISDN, call the following number:...

  • Page 57: Support From Your Network Supplier

    3Com. Support from Your Network Supplier Support from 3Com If you are unable to obtain assistance from the 3Com online technical resources or from your network supplier, 3Com offers technical telephone support services.
  • Page 58 Colombia 98012 2127 Mexico 01 800 CARE (01 800 2273) Peru AT&T +800 666 5065 Puerto Rico 800 666 5065 Venezuela AT&T +800 666 5065 North America 1 800 NET 3Com (1 800 638 3266) Enterprise Customers: 1 800 876-3266...

  • Page 59: Returning Products For Repair

    Returning Products for Repair Before you send a product directly to 3Com for repair, you must first obtain an authorization number. Products sent to 3Com without authorization numbers will be returned to the sender unopened, at the sender’s expense. To obtain an authorization number, call or fax:...
  • Page 60 C: T PPENDIX ECHNICAL UPPORT...

  • Page 61: Index

    NDEX Numbers 10/100BASE-TX cabling 28 connector pin assignments 29 1000BASE-LX ports cabling 30 3Com bulletin board service (3Com BBS) 56 3Com Facts 56 3Com URL 55 AC components Redundant Power System 33 Uninterruptible Power System 33 Administration Console accessing 40...
  • Page 62 NDEX Gigabit Ethernet cabling 30 modules 30 ports 30 hardware mounting kit 21 humidity specifications 47, 50 ICBO (building code) 52 IEC Standard 297 51 impedance twisted-pair guidelines 28 installation distribution rack 23 free-standing stack 22 table-top 22 integrated management 17 interface parameters (IP) 41 IP address 41 and Switch 3900 management 39...
  • Page 63 33 turning on 33, 34 Switch 3900 documentation 9 system checks 37 system cooling 50 table-top installation 22 technical support 3Com URL 55 bulletin board service 56 fax service 56 network suppliers 57 product repair 59 temperature specifications 47...
  • Page 64 NDEX...

  • Page 65: Warranty

    Responsibility for loss or damage does not transfer to 3Com until the returned item is received by 3Com. The repaired or replaced item will be shipped to Customer, at 3Com’s expense, not later than thirty (30) days after 3Com receives the defective product.
  • Page 66 (90) days. The ninety (90) days period begins on the date of Customer’s product purchase. The telephone technical support is available from 3Com from 9 a.m. to 5 p.m., local time, Monday through Friday, excluding local holidays. Telephone technical support is limited to the 3Com products designated above and may include assistance with installation, product specific configuration, and identification of equipment problems.

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