Plantronics Poly Voyager 5200 Series User Manual

Plantronics Poly Voyager 5200 Series User Manual

Wireless headset system
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PLANTRONICS + POLYCOM.
NOW TOGETHER AS
Voyager 5200 Series
Wireless Headset System
User Guide

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Summary of Contents for Plantronics Poly Voyager 5200 Series

  • Page 1 PLANTRONICS + POLYCOM. NOW TOGETHER AS Voyager 5200 Series Wireless Headset System User Guide...
  • Page 2: Table Of Contents

    Contents Headset Overview Charge your headset Check battery level Low battery warnings Use charge case Pair your phone Pair to mobile device NFC pairing Pair Another Phone The Basics Make/Take/End Calls Adjust the volume Mute Voice assistant Enable and use Amazon Alexa Play or pause audio Use sensors Advanced features...
  • Page 3: Headset Overview

    Call button/Press to interact with Microsoft Teams (app required) Bluetooth button (use when pairing a device) Siri, Google Now Virtual Personal Assistant (VPA) button Alexa* *Alexa requires Plantronics Hub app Mute button Volume buttons Indicator light Power button Near Field Communication...
  • Page 4: Charge Your Headset

    Charge your headset Your new headset has enough power to pair and make a few calls directly out of the box. It takes approximately 90 minutes to fully charge the headset; the indicator light turns off once charging is complete. A micro USB cable is supplied to allow you to charge the headset with an AC wall charger (not included) or through a PC's USB port.
  • Page 5: Low Battery Warnings

    Low battery warnings Battery Level Voice Prompt 30 minutes of talk time remaining "Battery Low" repeats every 15 minutes 10 minutes of talk time remaining "Recharge Headset" every 5 minutes...
  • Page 6: Use Charge Case

    Use charge case A fully charged case can recharge your headset fully two times for an additional 14 hours of headset talk time. IMPORTANT The charge case is placed in deep sleep mode after manufacturing to save power and protect the battery. To wake-up the charge case, plug it into a power source for a minimum of 1 minute.
  • Page 7: Fit

    Slide headset over and behind your ear, then press gently toward your ear. NOTE Remove your eyeglasses before donning the headset for best fit. Rotate microphone boom until it is pointed toward your mouth. Mic boom moves up and down for a better fit. Change the eartip for a better fit.
  • Page 8: Pair Your Phone

    Pair your phone Pair to mobile device The first time you power on the headset it begins the pairing process. Put on your headset and you will hear "pairing" and the headset LEDs flash red and blue. Select “PLT V5200 Series.” If necessary, enter four zeros (0000) for the passcode or accept the connection.
  • Page 9: The Basics

    Caller Announce and other voice prompts. Mute Press the Mute button to mute or unmute your headset during an active call. Customize mute settings in Plantronics Hub app. Mute on reminder* * Plantronics Hub for Mac/Win or Plantronics Hub for iOS/Android required to enable.(poly.com/ software)
  • Page 10: Voice Assistant

    You can add a mute alert notification by managing your mute feature with Plantronics Hub. If this setting is enabled and you have muted an active call and you start to speak, an alert will remind you that you are still on mute.
  • Page 11 With active sensors putting on earbuds will: taking off earbuds will: Mobile call answer the incoming call (both mute the active call (both earbuds) earbuds) Music/media resume music/media (one or pause music/media (one or both both earbuds)* earbuds)* NOTE *Functionality varies by application. May not function with web-based apps.
  • Page 12 Disable sensors • You can disable your headset smart sensors through Plantronics Hub software under the Settings menu or in an idle state (not on a call or streaming music). Simultaneously press and hold the Call and Mute buttons for 5 seconds and a voice prompt will inform you of smart sensors status.
  • Page 13: Advanced Features

    From Plantronics Hub main menu, choose Apps > Tile > Enable Launch the Tile app and follow the instructions to connect your headset Voice alerts list Following is a list of common voice alerts. You can use Plantronics Hub to customize some of these alerts. Download Plantronics Hub at poly.com/software •...
  • Page 14: Firmware Update

    • Download and install Plantronics Hub for Windows/Mac at https://www.plantronics.com/ product/plantronics-hub-desktop • Connect your headset to your computer using a USB cable. • Open Plantronics Hub, go to Help > Support > Firmware Updates & Recovery and enter your Product ID (PID) to complete the recovery.
  • Page 15: Troubleshooting

    • Disable your sensors as they may be incompatible with your specific ear shape. • Disable HD Voice (Wideband Audio) via Plantronics Hub application as this setting may be incompatible with your phone. I can't hear callers or music.
  • Page 16: What's In The Box

    What's in the box Headset Micro USB cable Eartips (S, M. L)
  • Page 17: Accessories

    Accessories Sold separately at poly.com/accessories. Vehicle power charger Eartips with foam covers USB Bluetooth adapter Charge case Wall charger...
  • Page 18: Support

    2021 Plantronics, Inc. All rights reserved. Poly, the propeller design, and the Poly logo are trademarks of Plantronics, Inc. Bluetooth is a registered trademark of Bluetooth SIG, Inc. and any use by Plantronics, Inc. is under license. All other trademarks are the property of their respective owners.

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