Troubleshooting - Toshiba TheaterWide 51HC85 Owner's Manual

Troubleshooting

Before calling a service technician, please check the following table for a possible cause of the symptom and
some solutions.
Symptom
Monitor will not turn on
No picture, no sound
No sound, picture OK
Poor picture, sound OK
Black box appears on the screen
Poor color or no color
The remote control does not operate
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Black
(E) 51HC85, 57HC85, 65HC85
Solution
• Make sure the power cord is plugged in, then press POWER.
• The remote control batteries may be dead. Replace the batteries.
• If you connected an antenna via an external device (such as a VCR),
check the antenna/cable connections.
• The sound may be muted. Press VOLUME.
• Make sure the SPEAKERS function in the AUDIO menu is set
properly.
• If you connected an antenna via an external device (such as a VCR),
check the antenna/cable connections.
• Adjust the PICTURE menu.
• The closed caption feature may be set to one of the Text modes (T1,
T2, T3, or T4). Turn closed captioning OFF.
• Adjust the TINT and/or COLOR in the PICTURE SETTINGS
menu.
• Make sure the appropriate device mode is selected.
• Remove all obstructions between the remote control and the remote
control sensor in the monitor.
• The remote control batteries may be dead. Replace the batteries.
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