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Symptom
Unable to select a certain channel
Cannot access signal input sources (VIDEO-1,
VIDEO-2, VIDEO-3, ColorStream HD-1,
ColorStream HD-2, HDMI-1, HDMI-2 and PC)
and/or Channels 3 and 4
Multiple images
Poor color or no color
No stereo or SAP sound from a
known MTS broadcast
The V-Chip password does not work
(U.S. V-Chip system only)
The remote control does not operate
The side panel buttons do not operate
Digital broadcasting screen problem
Closed Caption box appears with no text
3X80501A_En_p46-bc
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Solution
• The channel may be blocked by the V-Chip feature or CH LOCK
feature, or erased with the add/erase feature.
• Check the VIDEO LOCK feature.
• The station may have broadcast difficulties. Try another channel.
• Use a highly directional outdoor antenna.
• The station may have broadcast difficulties. Try another channel.
• Adjust the TINT and/or COLOR in the PICTURE menu.
• Make sure the MTS feature (in the AUDIO menu) is set properly.
• Change or reset your password.
• Make sure the TV • CBL/SAT • VCR • DVD mode is set properly on the
remote control.
• Remove all obstructions between the remote control and the TV.
• The remote control batteries may be dead. Replace the batteries.
• Check the PANEL LOCK feature.
• Check the digital signal strength.
• Make sure the Closed Caption "Text Color" and "Background Color" are
not set to the same color (see page 37.)
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3/7/06, 3:52 PM
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