Toshiba 56MX195 Owner's Manual page 113

F. Set up e-mail scheduling
6. When you are finished entering all characters for the
selected field, highlight Done and press ENTER.
You will return to the
E-mail Scheduling Setup
E-mail Scheduling
Please enter your E-mail Setup Information.
Setup window.
7. Highlight Test and
press ENTER to test
the e-mail setup.
During testing, the
TV will display the
message "Testing E-mail."
Note: Depending on your configuration, the e-mail test can
take several minutes. Do not press EXIT during this time.
8. When testing is finished, a message will appear indicating
whether the e-mail test passed or not.
If the e-mail test
passes:
a. The "Test Passes"
message (shown at
right) will appear.
b. Go to step 9.
For additional home network troubleshooting tips,
see pages 122–124.
Code Description
–1 The TV was able to connect to the
e-mail server(s) but not log on.
27 The TV could not resolve the e-mail
server name(s)/address(es).
30 The e-mail server name(s)/address(es) • Make sure you entered the correct information for the following fields in the TV's "E-mail Scheduling Setup"
were resolved but the TV could not
connect to the server(s).
Chapter 11: Using the THINC™ home network feature
(continued)
E-mail Scheduling On
ID Required On
ID XXXXXXXXXXXX
E-mail Address
Account
Password
Incoming Mail Server
Outgoing Mail Server
E-mail Authorization On
Authorized E-mail
Enter YOUR E-mail here
Test cancel Done
E-mail Scheduling Setup
Please enter your E-mail Setup Information.
E-mail Scheduling On
On
ID Required
ID XXXXXXXXXXXX
E-mail Address
Testing E-mail
Account
Test Passes
Password
Incoming Mail Server OK
Outgoing Mail Server
E-mail Authorization On
Authorized E-mail Enter YOUR E-mail here
Test cancel Done
"TESTING E-MAIL" ERROR CODES
Solutions
• If you receive the message "Error Sending Mail (–1)," the TV may not have received the test e-mail. Send
another test e-mail to the TV using the "HELP request e-mail" format (see page 118).
• Make sure the TV Guide On Screen
• Make sure you entered the correct information for the following fields in the TV's "E-mail Scheduling Setup"
window (confirm this information with your ISP):
– "Incoming Mail Server" and "Outgoing Mail Server" names (or IP addresses).
– "Account" (user name) and "Password" for the TV's e-mail account.
– "E-mail Address" for the TV.
• Check with your ISP to make sure your TV's e-mail account has been activated.
• Check with your ISP to make sure their servers support POP3 and SMTP protocols without secure
password authentication or secure connections.
• Make sure you entered the correct information for the following fields in the TV's "E-mail Scheduling Setup"
window (confirm this information with your ISP):
– "Incoming Mail Server" and "Outgoing Mail Server" names (or IP addresses).
– "IP," "Netmask," "Gateway," and "DNS" settings (applicable if you manually set up the network address).
• Make sure all cables are connected properly and securely.
• Check your router hardware/settings to make sure your Internet service is currently available (especially
if the e-mail test takes several minutes to complete).
window (confirm this information with your ISP):
– "Incoming Mail Server" and "Outgoing Mail Server" names (or IP addresses).
– "IP," "Netmask," "Gateway," and "DNS" settings (applicable if you manually set up the network address).
• Make sure all cables are connected properly and securely.
• Check your router hardware/settings to make sure your Internet service is currently available.
Copyright © 2005 TOSHIBA CORPORATION. All rights reserved.
If the e-mail test does not pass:
a. An error message and
code will appear
on-screen (similar to
the example at right).
Note: The first number in
the error code denotes an
error that occurs when the
TV is receiving an e-mail;
the second number denotes an error that occurs when the TV is
sending an e-mail.
b. Locate the error code in the "'TESTING E-MAIL'
ERROR CODES" table (below) and try the solutions.
c. Repeat steps 1–8.
9. To exit the E-mail Scheduling Setup window and save your
settings, highlight Done and press ENTER.
To exit the E-mail Scheduling Setup window without saving
your settings, highlight Cancel and press ENTER.
(Continued on next page)
IMPORTANT NOTE
To use e-mail scheduling, you must first set up the TV Guide
®
On Screen system. E-mail scheduling will not be available unless the
®
TV Guide On Screen system is fully operational. See Chapter 5 for
details on setting up the TV Guide On Screen system.
If you experience any issues with e-mail scheduling, please contact
Toshiba Consumer Solutions by calling 1-800-631-3811 or by visiting
http://www.tacp.com/customersupport/contact.asp.
®
system was set up properly. See "IMPORTANT NOTE," above.
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