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Huawei Mediapad M5 Faqs
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Why do photos look bad when taken in the dark?
Photos taken at night have low brightness due to the low amount of ambient light available and
suffer from image noise (photos look grainy).
Cause:
1. The image noise is the result of your phone increasing the ISO sensitivity of the camera
to allow it to capture image details in low light. This is normal and is something that
happens with all modern smartphone cameras. However, increasing ISO sensitivity
causes a type of image artefact called image noise to appear on your photos, which makes
them look grainy.
2. When photos are being taken in the dark using the rear camera, your phone will
automatically increase the ISO sensitivity to capture more light. This will cause photos to
look washed out and have increased image noise.
Solution:
When using the front camera to take selfies or make a video call, it is recommended that
you do so in a location with sufficient light and at angle that illuminates your face. It is
also recommended that you enable the automatic light supplementation feature by
touching the relevant icon in the upper left corner of your screen.
When using the rear camera to shoot photos in the dark, it is recommended that you
enable Night shot mode. This mode helps sharpen image details and improve brightness
and colour to produce crisp, vivid images. It is recommended that a tripod be used in
Night shot mode to better stabilise your phone and to prevent photos from blurring.
FAQs

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Summary of Contents for Huawei Mediapad M5

  • Page 1 FAQs Why do photos look bad when taken in the dark? Photos taken at night have low brightness due to the low amount of ambient light available and suffer from image noise (photos look grainy). Cause: 1. The image noise is the result of your phone increasing the ISO sensitivity of the camera to allow it to capture image details in low light.
  • Page 2 Why can't I return to Standard mode after I adjust the parameters of Pro mode? After a certain parameter is adjusted in Pro mode, a confirmation of the current selection is required. Therefore, to return to Standard mode, you need touch the same parameter option two consecutive times.
  • Page 3 Problem: The screens of background apps turn black or white when users touch to access the Recents screen. Cause: The background apps may be loading or switching while you are touching In this case, your phone will take a screenshot during the loading or switching process, resulting in a black, white, or transition screen.
  • Page 4 When my phone is connected to Wi-Fi and a Bluetooth device at the same time Bluetooth and 2.4 GHz Wi-Fi networks use the same frequency. Transferring large amounts of data over Bluetooth may cause interference and affect Wi-Fi performance. If your phone supports 5 GHz Wi-Fi networks, connect to a 5 GHz Wi-Fi network. If your phone does not support 5 GHz Wi-Fi networks, disable Bluetooth and try again.
  • Page 5 It is recommended that you remove the charger and try again. In addition, it is recommended that you replace the charger with a standard one. If the issue persists, take your device and the proof of purchase to an authorised Huawei Customer Service Centre for assistance.
  • Page 6 Due to its unpredictable negative effects, it is recommended that you exercise caution when rooting your phone. Huawei does not provide technical support for any device issues caused by rooting. If you have rooted your phone, it is recommended that you go to Settings > System update and update your phone to the latest version.

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