Table of Contents
Advertisement
Quick Links
Advertisement
Table of Contents
Troubleshooting
Related Manuals for Mitel Mediatrix Model M
Summary of Contents for Mitel Mediatrix Model M
- Page 1 GX Gateway Hardware Installation Guide March 23, 2020...
- Page 2 Notice The information contained in this document is believed to be accurate in all respects but is not warranted by Mitel Networks™ Corporation (MITEL ). The information is subject to change without notice and should not be construed in any way as a commitment ®...
-
Page 3: Table Of Contents
Installing the Unit on a Flat Surface ............................19 Connecting the Telephony Cables ............................19 Connecting the Mitel GX Gateway Using a DHCP Server ......................20 Connecting the Mitel GX Gateway Using a Static IP Address ....................21 Verifyng the Installation ................................22 Cables ......................................23 Gigabit Ethernet Connection (RJ-45) ............................ - Page 4 Table of Contents Troubleshooting ..................................26 Locating the Product Serial Number ............................26 Troubleshooting ..................................27 LED Patterns ..................................... 27 RESET/DEFAULT Button ................................28 Partial Reset ....................................29 Performing a Partial Reset ..............................31 Disabling the Rescue Interface ............................31 Factory Reset ....................................
-
Page 5: Safety Recommendations And Information
The earth ground cable must be firmly and securely connected to the grounding screw on the back of the Mitel GX Gateway and an appropriate grounding point in your site: the earth ground cable must remain tightly secured at all times during service and installation. - Page 6 300 V between conductors or is subject to lightning strikes. Warning: The Mitel GX Gateway must be installed on a circuit equipped with a breaker so that you can easily power the unit off if required. Warning: Hazardous network voltages may be present in PRI and FXO cables.
-
Page 7: General Safety Practices
Mitel unit may become greater than the maximum operating temperature recommended by Mitel for the use of its units, i.e. 40ºC. The Mitel GX Gateway should never be used to temperatures greater than the recommended maximum operating temperature. -
Page 8: Electrostatic Discharge Prevention
• Attach the ESD wrist strap end to an earth ground i.e. the grounding screw on the back of the Mitel GX Gateway or on an unpainted bare metal spot of a grounded equipment rack. Translated Warning Definition Warning: Means danger. - Page 9 GX Gateway Hardware Installation Guide Advarsel: Dette varselsymbolet betyr fare. Du befinner deg i en situasjon som kan føre til personskade. Før du utfører arbeid på utstyr, må du vare oppmerksom på de faremomentene som elektriske kretser innebærer, samt gjøre deg kjent med vanlig praksis når det gjelder å unngå ulykker.
-
Page 10: Requirements
• Humidity lower than 85% and non-condensing • Do not install the Mitel GX Gateway in a location exposed to direct sunlight or near stoves or radiators. Excessive heat could damage the internal components. • Unit should be positioned to be accessible for future upgrade, maintenance and troubleshooting and where cables can be easily connected. -
Page 11: Wiring Guidelines
GX Gateway Hardware Installation Guide Wiring Guidelines These guidelines apply for any cable, supplied or not, used with a Mitel GX Gateway. • Always use straight through cables. • Cables must not pull or create a lateral stress on the connectors, i.e. they must be long enough. -
Page 12: Getting Started
Location requirements verified. Site power Voltage. Installation site pre-power check completed. Mounting tools and equipment available. Additional equipment available. Mitel GX Gateway received. Regulatory compliance and safety information received. Software version verified Rack, desktop mounting of chassis completed. Initial electrical connections established. -
Page 13: Package Check List
1 black RJ-45 cable for each PRI and BRI port 1 grey Ethernet RJ-45 cable Cleaning Instructions To clean a Mitel GX Gateway, wipe with a soft dry cloth. Caution: Do not use volatile liquids such as benzene and thinner as they can damage the unit's casing. -
Page 14: Connectors And Indicators
RJ-11 cable for telephony connections Connectors and Indicators Note: The Mitel GX Gateway is highly customizable in the sense that it may have one or several types of cards, or none. Therefore the following images may not exactly represent your Mitel GX Gateway. - Page 15 GX Gateway Hardware Installation Guide LEDs Behavior Condition Unit with Power 1 connector Green, blinking, 1 cycle per Unit is being restarted only second, 50% duty Green, steady ON Unit is restarted No current or failing power supply Ready Green, steady ON All lines are enabled (operational state) All lines are disabled...
- Page 16 GX Gateway Hardware Installation Guide Behavior Condition ETH2/3/4/5/-Right LED Green blinking, variable rate Network traffic (activity) Green, steady ON No network traffic Not connected ETH2/3/4/5/ -Left LED 10 Mbps (speed) Green 100 Mbps Yellow 1000 Mbps Green, steady ON Indicates that the BRI port is well connected/configured and the link is up.
- Page 17 GX Gateway Hardware Installation Guide BRI card with 4 4 x RJ-48C connectors for BRI connectivity. BRI ports Description POWER 1 connector Power switch Grounding screw...
-
Page 18: Installing The Mitel Gx Gateway
Mitel unit may become greater than the maximum operating temperature recommended by Mitel for the use of its units, i.e. 40ºC. The Mitel GX Gateway should never be used to temperatures greater than the recommended maximum operating temperature. Any damage occurring in such environmental conditions will void the warranty. -
Page 19: Installing The Unit On A Flat Surface
Wear an ESD wrist strap, ensuring it makes good contact with your bare skin. Attach the ESD wrist strap end to an earth ground (grounding screw on the back on the Mitel GX Gateway or unpainted bare metal spot of a grounded equipment rack). -
Page 20: Connecting The Mitel Gx Gateway Using A Dhcp Server
Wear an ESD wrist strap, ensuring it makes good contact with your bare skin. Attach the ESD wrist strap end to an earth ground (grounding screw on the back on the Mitel GX Gateway or unpainted bare metal spot of a grounded equipment rack). -
Page 21: Connecting The Mitel Gx Gateway Using A Static Ip Address
Wear an ESD wrist strap, ensuring it makes good contact with your bare skin. Attach the ESD wrist strap end to an earth ground (grounding screw on the back on the Mitel GX Gateway or unpainted bare metal spot of a grounded equipment rack). -
Page 22: Verifyng The Installation
Network (LAN), i.e. ETH2 on most devices, use the 192.168.0.10 IP address • If your Mitel GX Gateway is configured to use a DHCP server with IPv4, use the provided DHCP server IP address. Enter public as your username and leave the password field empty. -
Page 23: Cables
Category 5e or 6 cables are recommended for Gigabyte Ethernet. • It is possible to use either a crossover or a straight Ethernet cable as the Mitel GX Gateways perform automatic MDI/ MDIX detection, meaning that they adapt to the type of cables connected to them. -
Page 24: Pri Connection (Rj-48)
TIA/EIA 568A and 568B requirements. Note: The Mitel GX Gateway PRI ports can be used as a T reference point, but not as U reference points (2-wire). Never connect a U PSTN line or a U TE into the Mitel GX Gateway PRI ports. -
Page 25: Fxs And Fxo Connections (Rj-11)
GX Gateway Hardware Installation Guide Pin # NT Mode TE Mode Receive #1 (-) Transmit #1 (-) Not connected Not connected Not connected Not connected Not connected Not connected FXS and FXO Connections (RJ-11) Warning: The RJ-11 cable should comply with UL 1863 and CSA C22.2 No 233 standards. Caution: Use standard telecommunication cables with a minimum of 26 AWG wire gauge. -
Page 26: Troubleshooting
GX Gateway Hardware Installation Guide Troubleshooting Locating the Product Serial Number Before you start Warning: Make sure your unit is powered off. Steps Flip the unit. The serial number is located underneath the unit. Caution: Use with internal Ethernet cable only. Make sure your unit is powered off before flipping it over. -
Page 27: Troubleshooting
Problem Cause Unable to contact the Management Interface. Wrong Eth port used for the Network configuration (Mitel GX Gateway on the edge or in the LAN with or without a DHCP server). Card does not appear in the Management •... -
Page 28: Reset/Default Button
In other words, the Reset/Default button can be used to: • Cancel an action that was started. • Revert to known factory settings if the Mitel GX Gateway refuses to work properly for any reason or the connection to the network is lost. • Reconfigure a unit. -
Page 29: Partial Reset
A partial reset can be performed at the initial start-up of the Mitel GX Gateway or on a unit already in use where the configuration was modified in such a way that the user can no longer access the system by the Web page or otherwise. - Page 30 GX Gateway Hardware Installation Guide Service Parameter Default Value Users.Password User(s) from profile are restored with their factory password. All other usernames keep their password. Users.AccessRights User(s) from profile are restored with their factory rights. ServicesAaaType Each service will be (table) configured to use Local authentication...
-
Page 31: Performing A Partial Reset
Steps When the Power LED is steady or blinking rapidly, insert a small unbent paper clip into the hole of the Reset/Default button located on the Mitel GX Gateway. The Power LED will start blinking Note: Wait a few seconds. -
Page 32: Factory Reset
Log files of the File service The Factory reset should be performed with the Mitel GX Gateway connected to a network with access to a DHCP server. If the unit cannot find a DHCP server, it will sent requests indefinitely. A Factory Reset can be triggered either: •... -
Page 33: Standards Compliance And Disclaimers
GX Gateway Hardware Installation Guide Standards Compliance and Disclaimers Supported Standards Note: The standards compliance of the Mitel GX Gateways are printed on the same sticker as the product serial number. Refer to (p.26). Locating the Product Serial Number Category... -
Page 34: Federal Communications Commission (Fcc) Disclaimer
Consult the dealer or an experienced radio/television technician for help. IMPORTANT: Modifications: Any modifications made to this device that are not approved by Mitel may void the authority granted to the user by the FCC to operate this equipment. Supplier's Declaration of conformity 47 CFR §... -
Page 35: Innovation, Science And Economic Development Canada (Ised) Disclaimer
Declaration Of Conformity please contact Media5 at the above address. RoHS Declaration Of Compliance This Mitel GX Gateway is in compliance with the Council Directives 2011/65/EC on the restriction of the use of certain hazardous substances in electrical and electronic equipment. -
Page 36: Other Disclaimers
GX Gateway Hardware Installation Guide Other Disclaimers Altitude of Operation Use only at altitudes no more than 2000 m above sea level. Only use in non-tropical climate regions. -
Page 37: Fxo Card - Standards Of Compliance And Disclaimers
FXO Card - Standards of Compliance and Disclaimers FXO Card - Supported Standards Category Specification Telecom • TBR 21 : January 1998 • CS-03 Part I; Issue 9 including Amendment 1 to 4 IC: 3169A-087 REN 0.1 • TIA-968-B including Amendments B1, B2 and B3 US: 5WKIT01A087 REN Mexico •... -
Page 38: Fxo Card - Innovation, Science And Economic Development Canada (Ised) Disclaimer
If you experience trouble with this telephone equipment, please contact Mitel for information on how to obtain service or repairs. The telephone company may ask that you disconnect this equipment from the network until the problem has been corrected or until you are sure that the equipment is not malfunctioning. -
Page 39: Pri/T1/E1/J1 Card - Standards Compliance And Disclaimers
If you experience trouble with this telephone equipment, please contact Mitel for information on how to obtain service or repairs. The telephone company may ask that you disconnect this equipment from the network... -
Page 40: Pri/T1/E1/J1 Card - Innovation, Science And Economic Development Canada (Ised) Disclaimer
For appropriate disposal and recycling instructions, contact your local Mitel provider. The Waste of Electrical and Electronic Equipment (WEEE) Directive (2002/96/EC) was...