Page 2 Pictorial index Search by illustration For safety Make sure to read through them and security Instrument How to read the gauges and meters, the variety of cluster warning lights and indicators, etc. Operation of Opening and closing the doors and windows, each component adjustment before driving, etc.
Page 3: Table Of Contents
TABLE OF CONTENTS For your information .......8 Operation of each Reading this manual.....14 component How to search ......15 Pictorial index .......16 3-1. Key information Keys ........134 For safety and security 3-2. Opening, closing and locking the doors Side doors ......138 1-1.
Page 4 4-5. Using the driving Driving support systems Cruise control ....233 Driving mode select... 238 4-1. Before driving Toyota parking Driving the vehicle .....180 assist-sensor ....240 Cargo and luggage ....190 S-IPA (Simple Intelligent Trailer towing .....191 Parking Assist System) ... 251 4-2.
Page 5 TABLE OF CONTENTS ® 5-6. Using Bluetooth Audio system devices ® Bluetooth audio/phone ..335 ® Registering a Bluetooth 5-1. Basic Operations device......341 Audio system types....304 5-7. “SETUP” menu AUX port/USB port.....305 Using the “SETUP” menu 5-2. Using the audio system (“Bluetooth*”...
Page 6 Interior features Maintenance and care 6-1. Using the air conditioning 7-1. Maintenance and care system and defogger Cleaning and protecting Air conditioning system..364 the vehicle exterior..396 Heated steering wheel/ Cleaning and protecting seat heaters.....374 the vehicle interior... 401 6-2. Using the interior lights 7-2.
Page 7 TABLE OF CONTENTS If you have a flat tire When trouble arises (vehicles with an emergency tire puncture repair kit) ..511 8-1. Essential information If you have a flat tire Emergency flashers ...486 (vehicles with a If your vehicle has to be spare tire)......
Page 8 Vehicle specifications 9-1. Specifications Maintenance data (fuel, oil level, etc.)...560 Fuel information ....570 9-2. Customization Customizable features ..571 9-3. Initialization Items to initialize ....580 Index What to do if... (Troubleshooting) .....582 Alphabetical index ......586 For vehicles with multimedia system, refer to “Multimedia Owner’s Manual”...
Page 9: For Your Information
Accessories, spare parts and modification of your Toyota A wide variety of non-genuine spare parts and accessories for Toyota vehi- cles are currently available in the market. Using these spare parts and acces-...
Page 10 SRS airbag system ● Seat belt pretensioner system Be sure to check with your Toyota dealer for precautionary measures or spe- cial instructions regarding installation of an RF-transmitter system. Further information regarding frequency bands, power levels, antenna posi- tions and installation provisions for the installation of RF-transmitters, is avail- able on request at your Toyota dealer.
Page 11 • Operation status of the driving assist systems, such as the ABS and VSC ● Data usage Toyota may use the data recorded in this computer to diagnose malfunc- tions, conduct research and development, and improve quality. Toyota will not disclose the recorded data to a third party except: •...
Page 12 Event data recorder This vehicle is equipped with an event data recorder (EDR). The main pur- pose of an EDR is to record, in certain crash or near crash-like situations, such as an airbag deployment or hitting a road obstacle, data that will assist in understanding how a vehicle’s systems performed.
Page 13 ● Disclosure of the EDR data Toyota will not disclose the data recorded in an EDR to a third party except when: • An agreement from the vehicle’s owner (or the lessee for a leased vehi- cle) is obtained • In response to an official request by the police, a court of law or a govern- ment agency •...
Page 14 WARNING ■ General precautions while driving Driving under the influence: Never drive your vehicle when under the influ- ence of alcohol or drugs that have impaired your ability to operate your vehi- cle. Alcohol and certain drugs delay reaction time, impair judgment and reduce coordination, which could lead to an accident that could result in death or serious injury.
Page 15: Reading This Manual
Reading this manual WARNING: Explains something that, if not obeyed, could cause death or serious injury to people. NOTICE: Explains something that, if not obeyed, could cause damage to or a malfunction in the vehicle or its equipment. 1 2 3 Indicates operating or working procedures.
Page 16: How To Search
How to search Searching by name ■ • Alphabetical index ..P. 586 Searching installation ■ position • Pictorial index....P. 16 Searching by symptom or ■ sound • What to do if... (Troubleshooting) ..P. 582 Searching by title ■...
Page 17: Pictorial Index
Pictorial index Pictorial index ■ Exterior Doors ......... . . P. 138 Locking/unlocking .
Page 18 Pictorial index Windshield wipers ....... . . P. 223 Precautions for winter ....... P. 298 Precautions for using a car wash .
Page 19 Pictorial index ■ Instrument panel (left-hand drive vehicles) Power switch ........P. 192 Starting the hybrid system/changing the modes .
Page 20 Pictorial index Multi-information display ......P. 119 If a warning messages or indicator is displayed ... P. 505 Turn signal lever .
Page 21 Pictorial index ■ Switches (left-hand drive vehicles) Manual headlight leveling dial ..... P. 218 S-IPA (Simple Intelligent Parking Assist System) switch .
Page 22 Pictorial index Meter control switches ......P. 120 Cruise control ........P. 233 1, 2 Talk switch 1, 2...
Page 23 Pictorial index ■ Interior (left-hand drive vehicles) SRS airbags ........P. 41 Floor mats .
Page 24 Pictorial index Interior lights/personal lights ....P. 377, 378 Vanity lights ........P. 391 Assist grips .
Page 25 Pictorial index ■ Instrument panel (right-hand drive vehicles) Power switch ........P. 192 Starting the hybrid system/changing the modes .
Page 26 Pictorial index Multi-information display ......P. 119 If a warning messages or indicator is displayed ... P. 505 Turn signal lever .
Page 27 Pictorial index ■ Switches (right-hand drive vehicles) Manual headlight leveling dial ..... . . P. 218 Fuel filler door opener......P. 231 Outside rear view mirror switches.
Page 28 Pictorial index Meter control switches ......P. 120 Cruise control ........P. 233 Talk switch Telephone switches Audio remote control switches...
Page 29 Pictorial index ■ Interior (right-hand drive vehicles) SRS airbags ........P. 41 Floor mats .
Page 30 Pictorial index Assist grips ........P. 394 Vanity lights .
Page 31 Pictorial index C-HR_HV_OM_General_OM10653E...
Page 32: For Safety And Security
For safety and security 1-1. For safe use Before driving.......32 For safe driving ....34 Seat belts......36 SRS airbags......41 Exhaust gas precautions ..53 1-2. Child safety Airbag manual on-off system .......54 Riding with children....56 Child restraint systems ..57 1-3. Hybrid system Hybrid system features ..88 Hybrid system precautions ......92...
Page 33: 1-1. For Safe Use
1-1. For safe use Before driving Floor mat Use only floor mats designed specifically for vehicles of the same model and model year as your vehicle. Fix them securely in place onto the carpet. Insert the retaining hooks (clips) into the floor mat eyelets. Turn the upper knob of each retaining hook (clip) to secure the floor mats in place.
Page 34 When installing the driver’s floor mat ● Do not use floor mats designed for other models or different model year vehicles, even if they are Toyota Genuine floor mats. ● Only use floor mats designed for the driver’s seat. ●...
Page 35: For Safe Driving
1-1. For safe use For safe driving For safe driving, adjust the seat and mirror to an appropriate position before driving. Correct driving posture Adjust the angle of the seat- back so that you are sitting straight up and so that you do not have to lean forward to steer.
Page 36 1-1. For safe use Adjusting the mirrors Make sure that you can see the rear of the vehicle clearly by adjusting the inside and outside rear view mirrors properly. (P. 169, 171) WARNING Observe the following precautions. Failure to do so may result in death or serious injury. ●...
Page 37: Seat Belts
1-1. For safe use Seat belts Make sure that all occupants are wearing their seat belts before driving the vehicle. Correct use of the seat belts ● Extend the shoulder belt so that it comes fully over the shoulder, but does not come into contact with the neck or slide off the shoulder.
Page 38 1-1. For safe use Adjusting the seat belt shoulder anchor height (front seats) Push the seat belt shoulder anchor down while pressing the release button. Push the seat belt shoulder anchor up. Move the height adjuster up and down as needed until you hear a click.
Page 39 ■ Seat belt regulations If seat belt regulations exist in the country where you reside, please contact your Toyota dealer for seat belt replacement or installation. C-HR_HV_OM_General_OM10653E...
Page 40 Each seat belt should be used by one person only. Do not use a seat belt for more than one person at once, including children. ● Toyota recommends that children be seated in the rear seat and always use a seat belt and/or an appropriate child restraint system. ●...
Page 41 ● Ensure that the belt and plate are locked and the belt is not twisted. If the seat belt does not function correctly, immediately contact your Toyota dealer. ● Replace the seat assembly, including the belts, if your vehicle has been involved in a serious accident, even if there is no obvious damage.
Page 42: Srs Airbags
1-1. For safe use SRS airbags The SRS airbags inflate when the vehicle is subjected to certain types of severe impacts that may cause significant injury to the occupants. They work together with the seat belts to help reduce the risk of death or serious injury. ◆...
Page 43 1-1. For safe use SRS airbag system components C-HR_HV_OM_General_OM10653E...
Page 44 1-1. For safe use Front impact sensors Curtain shield airbags Airbag manual on-off switch (if Side impact sensors (rear) equipped) Seat belt pretensioners and Front passenger airbag force limiters (rear outboard seats) (if equipped) “PASSENGER AIR BAG” indi- cator (if equipped) Driver airbag Side impact sensors (front) Driver’s...
Page 45 1-1. For safe use WARNING ■ SRS airbag precautions Observe the following precautions regarding the SRS airbags. Failure to do so may cause death or serious injury. ● The driver and all passengers in the vehicle must wear their seat belts properly.
Page 46 An infant or child who is too small to use a seat belt should be properly secured using a child restraint sys- tem. Toyota strongly recommends that all infants and children be placed in the rear seats of the vehicle and properly restrained. The rear seats are safer for infants and children than the front passenger seat.
Page 47 1-1. For safe use WARNING ■ SRS airbag precautions ● Do not allow anyone to kneel on the passenger seats toward the door or put their head or hands outside the vehicle. ● Vehicles without SRS driver’s knee airbag: Do not attach anything to or lean anything against areas such as the dashboard or steering wheel pad.
Page 48 Modification and disposal of SRS airbag system components Do not dispose of your vehicle or perform any of the following modifications without consulting your Toyota dealer. The SRS airbags may malfunction or deploy (inflate) accidentally, causing death or serious injury.
Page 49 1-1. For safe use ■ If the SRS airbags deploy (inflate) ● Slight abrasions, burns, bruising, etc., may be sustained from SRS airbags, due to the extremely high speed deployment (inflation) by hot gases. ● A loud noise and white powder will be emitted. ●...
Page 50 1-1. For safe use ■ Conditions under which the SRS airbags may deploy (inflate), other than a collision The SRS front airbags and SRS curtain shield airbags (if equipped) may also deploy if a serious impact occurs to the underside of your vehicle. Some examples are shown in the illustration.
Page 51 1-1. For safe use ■ Types of collisions that may not deploy the SRS airbags (SRS side and curtain shield airbags) The SRS side and curtain shield airbags may not activate if the vehicle is subjected to a collision from the side at certain angles, or a collision to the side of the vehicle body other than the passenger compartment.
Page 52 1-1. For safe use ■ When to contact your Toyota dealer In the following cases, the vehicle will require inspection and/or repair. Con- tact your Toyota dealer as soon as possible. ● Any of the SRS airbags have been inflated. ●...
Page 53 1-1. For safe use ● The surface of the seats with the SRS side airbag is scratched, cracked, or oth- erwise damaged. ● The portion of the front pillars, rear pil- lars or roof side rail garnishes (padding), containing curtain shield airbags inside, is scratched, cracked, or otherwise damaged.
Page 54: Exhaust Gas Precautions
Keep the back door closed. ● If you smell exhaust gases in the vehicle even when the back door is closed, open the windows and have the vehicle inspected at your Toyota dealer as soon as possible. ■ When parking ●...
Page 55: 1-2. Child Safety
1-2. Child safety  Airbag manual on-off system This system deactivates the front passenger airbag. Only deactivate the airbag when using a child restraint system on the front passenger seat. “PASSENGER AIR BAG” indi- cator The “PASSENGER AIR BAG” and “ON”...
Page 56 “PASSENGER AIR BAG” indicator information If any of the following problems occur, it is possible that there is a malfunction in the system. Have the vehicle inspected by your Toyota dealer. ● The “OFF” indicator does not illuminate when the airbag manual on-off switch is set to “OFF”.
Page 57: Riding With Children
1-2. Child safety Riding with children Observe the following precautions when children are in the vehi- cle. Use a child restraint system appropriate for the child, until the child becomes large enough to properly wear the vehicle’s seat belt. ● It is recommended that children sit in the rear seats to avoid acci- dental contact with the shift lever, wiper switch, etc.
Page 58: Child Restraint Systems
● The use of a Toyota genuine child restraint system is recom- mended, as it is safer to use in this vehicle. Toyota genuine child restraint systems are made specifically for Toyota vehicles. They can be purchased at a Toyota dealer.
Page 59 ● Toyota strongly urges the use of a proper child restraint system that con- forms to the weight and size of the child, installed on the rear seat. Accord- ing to accident statistics, the child is safer when properly restrained in the rear seat than in the front seat.
Page 60 1-2. Child safety WARNING ■ Handling the child restraint system If the child restraint system is not properly fixed in place, the child or other passengers may be seriously injured or even killed in the event of sudden braking, sudden swerving, or an accident. ●...
Page 61 1-2. Child safety When using a child restraint system When installing a child restraint system to a front passenger ■ seat For the safety of a child, install a child restraint system to a rear seat. When installing a child restraint system to a front passenger seat is unavoidable, adjust the seat as follows and install the child restraint system.
Page 62 1-2. Child safety WARNING ■ When using a child restraint system Observe the following precautions. Failure to do so may result in death or serious injury. ● Vehicles with an airbag manual on-off switch: Never use a rear-facing child restraint system on the front passenger seat when the airbag manual on-off switch is on.
Page 63 1-2. Child safety WARNING ■ When using a child restraint system ● Only put a forward-facing child restraint system on the front seat when unavoid- able. When installing a forward-facing child restraint on the front passenger seat, move the seat as far back as pos- sible.
Page 64 1-2. Child safety Child restraint system compatibility for each seating position (except for Latin American countries : Belize, Costa Rica, Dominica Rep, Guatemala, Honduras, Nicaragua, Panama, Trinidad & Tobago, El Salvador, Bahama, Jamaica, Barbados, Grand Cayman, Antigua, St. Vincent, St. Kitts, Argentina, Bolivia, Chile, Ecuador, Aruba, Curacao, Suriname, Paraguay, Peru, Uruguay Child restraint system compatibility for each seating position ■...
Page 65 1-2. Child safety Before confirming the compatibility of each seating position ■ with child restraint systems Checking the child restraint system standards. Use a child restraint system that conforms to UN(ECE) R44 1, 2 UN(ECE) R129 The following approval mark is displayed on child restraint sys- tems which are conformed.
Page 66 1-2. Child safety Checking the category of the child restraint system. Check the approval mark of the child restraint system for which of the following categories the child restraint system is suitable. Also, if there are any uncertainties, check the user’s guide included with the child restraint system or contact the retailer of the child restraint system.
Page 67 1-2. Child safety Compatibility of each seating position with child restraint sys- ■ tems Left-hand drive vehicles Right-hand drive vehicles   1, 2, 3 Suitable for “universal” category child restraint system fixed with the seat belt. Suitable for i-Size and ISOFIX child restraint system. Includes a top tether anchorage point.
Page 68 1-2. Child safety Vehicles without airbag manual on-off switch: Never use a rear-facing child restraint system on the front passenger seat. Vehicles with airbag manual on-off switch: Never use a rear-facing child restraint system on the front passenger seat when the airbag manual on-off switch is : Move the front seat fully rearward.
Page 69 1-2. Child safety Detail information for child restraint systems installation ■ Seating position Without With airbag man- airbag ual on-off switch Seat position number manual on-off switch Seating position suitable Forward Forward for universal belted facing facing (Yes/No) only only i-Size seating position...
Page 70 1-2. Child safety ISOFIX child restraint systems are divided into different “fixture”. The child restraint system can be used in the seating positions for “fixture” mentioned in the table above. For kind of “fixture” relation, confirm the following table. If your child restraint system has no kind of “fixture” (or if you can- not find information in the table below), please refer to the child restraint system “vehicle list”...
Page 71 1-2. Child safety ● When installing a child restraint in the rear seats, adjust the front seat so that it does not interfere with the child or child restraint system. ● When installing a child seat with support base, if the child seat interferes with the seatback when latching it into the support base, adjust the seatback rearward until there is no interference.
Page 72 1-2. Child safety Child restraint system compatibility for each seating position (for Latin American countries : Belize, Costa Rica, Dominica Rep, Guatemala, Honduras, Nicaragua, Panama, Trinidad & Tobago, El Salvador, Bahama, Jamaica, Barbados, Grand Cayman, Antigua, St. Vincent, St. Kitts, Argentina, Bolivia, Chile, Ecuador, Aruba, Curacao, Suriname, Paraguay, Peru, Uruguay Child restraint system compatibility for each seating position ■...
Page 73 1-2. Child safety Before confirming the compatibility of each seating position ■ with child restraint systems Checking the child restraint system standards. Use a child restraint system that conforms to UN(ECE) R44 1, 2 UN(ECE) R129 The following approval mark is displayed on child restraint sys- tems which are conformed.
Page 74 1-2. Child safety Checking the category of the child restraint system. Check the approval mark of the child restraint system for which of the following categories the child restraint system is suitable. Also, if there are any uncertainties, check the user’s guide included with the child restraint system or contact the retailer of the child restraint system.
Page 75 1-2. Child safety Compatibility of each seating position with child restraint sys- ■ tems Left-hand drive vehicles Right-hand drive vehicles   1, 2, 3 Suitable for “universal” category child restraint system fixed with the seat belt. Suitable child restraint systems given recommended child restraint systems and compatibility...
Page 76 1-2. Child safety Includes a top tether anchorage point. Not suitable for child restraint system. Never use a rear-facing child restraint system on the front passenger seat when the airbag manual on-off switch is : Move the front seat fully rearward. If the passenger seat height can be adjusted, move it to the upper most position.
Page 77 1-2. Child safety Detail information for child restraint systems installation ■ Seating position Airbag manual on-off Seat position number switch Seating position suitable for Forward universal belted (Yes/No) facing only i-Size seating position (Yes/No) Seating position suitable for lateral fixture (L1/L2/No) Suitable rearward facing fix- R2X, R2X,...
Page 78 1-2. Child safety Fixture Description Full-height, forward-facing child restraint systems Reduced-height forward-facing child restraint systems Reduced-height forward-facing child restraint systems Full-size, rearward-facing child restraint systems Reduced-size, rearward-facing child restraint systems Reduced-size, rearward-facing child restraint systems Rearward-facing infant seat Left lateral-facing (carrycot) infant seat Right lateral-facing (carrycot) infant seat Junior seat Junior seat...
Page 79 1-2. Child safety Recommended child restraint systems and Compatibility table ■ Seating position Mass Recommended Child Airbag manual groups Restraint System on-off switch 0, 0+ Up to 13 kg MIDI 2 (Yes/No) (28 lb.) 9 to 18 kg MIDI 2 (Yes/No) (20 to 39 lb.) The child restraint systems mentioned in the table may not be avail- able outside the LATIN area.
Page 80 1-2. Child safety ● When installing a child restraint in the rear seats, adjust the front seat so that it does not interfere with the child or child restraint system. ● When installing a child seat with support base, if the child seat interferes with the seatback when latching it into the support base, adjust the seatback rearward until there is no interference.
Page 81 1-2. Child safety Child restraint system installation method Confirm with the operation manual enclosed with the child restraint system about the installation of the child restraint system. Installation method Page Seat belt P. 81 attachment Type A  ISOFIX lower anchorage P.
Page 82 1-2. Child safety Installation method Page Top tether anchorage P. 86 attachment Child restraint system fixed with a seat belt Installing child restraint system using a seat belt ■ Install the child restraint system in accordance to the operation manual enclosed with the child restraint system. If the child restraint system on hand is not within the “universal”...
Page 83 If your child restraint system does not provide a locking clip, you can purchase the following item from any authorized Toyota retailer or Toyota authorized repairer, or any reli- able repairer: Locking clip for child restraint system (Part No.
Page 84 1-2. Child safety WARNING ■ When installing a child restraint system Observe the following precautions. Failure to do so may result in death or serious injury. ● Do not allow children to play with the seat belt. If the seat belt becomes twisted around a child’s neck, it may lead to choking or other serious inju- ries that could result in death.
Page 85 1-2. Child safety Child restraint system fixed with an ISOFIX lower anchorage ISOFIX lower anchorages (ISOFIX child restraint system) ■ Type A Type B   Lower anchorages are provided Lower anchorages are provided for the rear outboard seats. (Tags for the rear outboard seats.
Page 86 1-2. Child safety Type A  Latch the buckles onto the exclusive fixing bars. Check the positions of the exclusive fixing bars, and install the child restraint sys- tem to the seat. The bars are installed in the clearance between the seat cushion and seatback.
Page 87 1-2. Child safety ■ When using a “MIDI 2” (for Latin American countries Adjust the support leg and ISOFIX connectors as follows: Lock the ISOFIX connectors where number 2 can be seen. Lock the support leg where 6 holes can be seen.
Page 88 1-2. Child safety Fixing the top strap to the top tether anchorage ■ Install the child restraint system in accordance to the operation manual enclosed with the child restraint system. Adjust the head restraint to the upmost position. If the head restraint interferes with the child restraint system or top strap installation and the head restraint can be removed,...
Page 89: 1-3. Hybrid System
1-3. Hybrid system Hybrid system features Your vehicle is a hybrid vehicle. It has characteristics different from conventional vehicles. Be sure you are closely familiar with the characteristics of your vehicle, and operate it with care. The hybrid system combines the use of a gasoline engine and an electric motor (traction motor) according to driving condi- tions, improving fuel efficiency and reducing exhaust emis- sions.
Page 90 1-3. Hybrid system ◆ When stopped/during start off The gasoline engine stops* when the vehicle is stopped. During start off, the electric motor (traction motor) drives the vehicle. At slow speeds or when traveling down a gentle slope, the engine is stopped* and the electric motor (traction motor) is used.
Page 91 30 minutes or 16 km (10 miles). If the hybrid battery (traction battery) becomes fully discharged and you are unable to start the hybrid system, contact your Toyota dealer. ■ Charging the 12-volt battery P.
Page 92 Vibration may be felt when the gasoline engine starts or stops. ● Cooling fan sounds may be heard from the air intake vent. (P. 93) ■ Maintenance, repair, recycling, and disposal Contact your Toyota dealer regarding maintenance, repair, recycling and dis- posal. Do not dispose of the vehicle yourself. C-HR_HV_OM_General_OM10653E...
Page 93: Hybrid System Precautions
1-3. Hybrid system Hybrid system precautions Take care when handling the hybrid system, as it is a high volt- age system (about 600 V at maximum) as well as contains parts that become extremely hot when the hybrid system is operating. Obey the warning labels attached to the vehicle.
Page 94 If the emergency shut off system activates, your vehicle will not restart. To restart the hybrid system, contact your Toyota dealer. Hybrid warning message A message is automatically displayed when a malfunction occurs in the hybrid system or an improper operation is attempted.
Page 95 If a warning light comes on, a warning message is displayed, or the 12-volt battery is disconnected The hybrid system may not start. In this case, try to start the system again. If the “READY” indicator does not come on, contact your Toyota dealer. ■ Running out of fuel...
Page 96 1-3. Hybrid system WARNING ■ High voltage precautions This vehicle has high voltage DC and AC systems as well as a 12-volt sys- tem. DC and AC high voltage is very dangerous and can cause severe burns and electric shock that may result in death or serious injury. ●...
Page 97 1-3. Hybrid system WARNING ■ Road accident cautions Observe the following precautions to reduce the risk of death or serious injury: ● Pull your vehicle off the road, apply the parking brake, shift the shift lever to P, and turn the hybrid system off. ●...
Page 98 Toyota dealer or a qualified service shop. If the hybrid battery is not dis- posed of properly, it may cause electric shock that can result in death or serious injury.
Page 99 Do not carry large amounts of water such as water cooler bottles in the vehicle. If water spills onto the hybrid battery (traction battery), the battery may be damaged. Have the vehicle inspected by your Toyota dealer. ● There is a filter installed to the air intake vent. When the filter remains noticeably dirty even after cleaning the air intake vent, filter cleaning or replacement is recommended.
Page 100: Theft Deterrent System
1-4. Theft deterrent system Immobilizer system The vehicle’s keys have built-in transponder chips that prevent the hybrid system from starting if a key has not been previously registered in the vehicle’s on-board computer. Never leave the keys inside the vehicle when you leave the vehi- cle.
Page 101 1-4. Theft deterrent system ■ System maintenance The vehicle has a maintenance-free type immobilizer system. ■ Conditions that may cause the system to malfunction ● If the grip portion of the key is in contact with a metallic object ● If the key is in close proximity to or touching a key to the security system (key with a built-in transponder chip) of another vehicle ■...
Page 102: Double Locking System
1-4. Theft deterrent system  Double locking system Unauthorized access to the vehicle is prevented by disabling the door unlocking function from both the interior and exterior of the vehicle. Vehicles employing this system have labels on the window glass of both front doors.
Page 103 1-4. Theft deterrent system Canceling the double locking system Using the entry function (if equipped): Hold the front outside door han- dle or press the back door opener button. Using the wireless remote control: Press WARNING ■ Double locking system precaution Never activate the double locking system when there are people in the vehi- cle, because all the doors cannot be opened from inside the vehicle.
Page 104: Alarm
1-4. Theft deterrent system  Alarm The alarm The alarm uses light and sound to give an alert when an intrusion is detected. The alarm is triggered in the following situations when the alarm is set: ● A locked door or back door is unlocked or opened in any way other than using the entry function (if equipped) or wireless remote con- trol.
Page 105 1-4. Theft deterrent system Deactivating or stopping the alarm Do one of the following to deactivate or stop the alarm: ● Unlock the doors using the entry function (if equipped) or wireless remote control. ● Start the hybrid system. (The alarm will be deactivated or stopped after a few seconds.) ■...
Page 106 1-4. Theft deterrent system ■ Triggering of the alarm The alarm may be triggered in the following situations: (Stopping the alarm deactivates the alarm system.) ● The doors are unlocked using the mechanical key. ● A person inside the vehicle opens a door or hood, or unlocks the vehicle using an inside lock button.
Page 107 1-4. Theft deterrent system ■ Alarm-operated door lock In the following cases, depending on the situation, the door may automatically lock to prevent improper entry into the vehicle: ● When a person remaining in the vehicle unlocks the door and the alarm is activated.
Page 108 Instrument cluster Instrument cluster Warning lights and indicators ......108 Gauges and meters ...115 Multi-information display ..119 Energy monitor/ consumption screen...127 C-HR_HV_OM_General_OM10653E...
Page 109: Warning Lights And Indicators
2. Instrument cluster Warning lights and indicators The warning lights and indicators on the instrument cluster, cen- ter panel and outside rear view mirrors inform the driver of the status of the vehicle’s various systems. For the purpose of explanation, the following illustration dis- plays all warning lights and indicators illuminated.
Page 110 P. 497 Electric power steering system warning light P. 497 (red) Electric power steering system warning light P. 497 (yellow) Toyota parking assist-sensor OFF indicator (if 1, 2 P. 497 equipped) 1, 3 Slip indicator light P. 498 Brake system warning light (yellow) P.
Page 111 There may be a malfunction in a system if a light does not come on, or if the lights do not turn off. Have the vehicle inspected by your Toyota dealer. : The light flashes to indicate a malfunction.
Page 112 P. 192 Front fog light indicator (if equipped) P. 221 Rear fog light indicator (if equipped) P. 221 Parking brake indicator P. 207 Toyota parking assist-sensor OFF indicator (if 1, 2 P. 241 equipped) S-IPA indicator (if equipped) P. 254 C-HR_HV_OM_General_OM10653E...
Page 113 There may be a malfunction in a system if a light does not come on, or if the lights do not turn off. Have the vehicle inspected by your Toyota dealer. : The light turns on when the system is off.
Page 114 There may be a malfunction in a system if a light does not come on, or if the lights do not turn off. Have the vehicle inspected by your Toyota dealer. : The light turns on when the system is operating.
Page 115 Have the vehicle inspected by your Toyota dealer immediately if this occurs.
Page 116: Gauges And Meters
2. Instrument cluster Gauges and meters The units used on the speedometer may differ depending on the tar- get region. Hybrid System Indicator Displays hybrid system output or regeneration level. Multi-information display Presents the driver with a variety of driving-related data. (P. 119) Displays warning messages in case of a malfunction.
Page 117 2. Instrument cluster Odometer and trip meter display Displays the following items. Odometer: Displays the total distance the vehicle has been driven. Trip meter: Displays the distance the vehicle has been driven since the meter was last reset. Trip meters A and B can be used to record and display different dis- tances independently.
Page 118 2. Instrument cluster ■ The meters and display illuminate when The power switch is turned to ON mode. ■ Hybrid System Indicator Charge area Shows that energy is being recovered via the regenerative brake. Hybrid Eco area Shows that gasoline engine power is not being used very often.
Page 119 • When the outside temperature has changed suddenly (at the entrance/ exit of a garage, tunnel, etc.) ● When “--” is displayed, the system may be malfunctioning. Take your vehicle to your Toyota dealer. ■ Adjusting the clock (if equipped) The clocks can be adjusted on the multimedia system screen.
Page 120: Multi-Information Display
2. Instrument cluster Multi-information display Display contents The multi-information display presents the driver with a variety of vehi- cle data. ● Menu icons Displays the following informa- tion when an icon is selected. (P. 120) Some of the information may be displayed automatically depending on the situation.
Page 121 2. Instrument cluster Operating the meter control switches The multi-information display is operated using the meter control switches. Return to the previous screen Enter/set Select an item/change pages Drive information ● Current fuel consumption (zone display/numerical display) Displays the current rate of fuel consumption. ●...
Page 122 2. Instrument cluster ● Distance (driving range/after start) Displays the estimated maximum distance that can be driven with the quantity of fuel remaining and the distance driven after the hybrid system was on, respectively • This distance is computed based on your average fuel consumption. As a result, the actual distance that can be driven may differ from that dis- played.
Page 123 Select to adjust brightness of the instrument cluster light. ● Vehicle Settings • Toyota parking assist-sensor setup (P. 244) Select to change the Toyota parking assist-sensor buzzer volume. • (Tire pressure warning system) setup (P. 438) Select to initialize the tire pressure warning system.
Page 124 2. Instrument cluster ● Meter settings Select the menu to set up the following items. • Language Select to change the language on the display. • Units Select to change the unit of measure for fuel consumption. • (EV indicator) setup Select to turn the EV indicator on/off.
Page 125 2. Instrument cluster ■ Setting items ● “Meter Settings” and “Vehicle Settings” setting items are not selectable during driving and cannot be operated. Also, the settings screen is temporarily canceled in the following situations. • A warning message is displayed. •...
Page 126 2. Instrument cluster ■ G Monitor The following items are displayed. G-force display Displays the current G-force state. ■ Ending display When the power switch is turned off, each of the following will be displayed on the multi-information display, and will extinguish after approximately 30 seconds.
Page 127 2. Instrument cluster WARNING ■ Cautions during setting up the display As the engine needs to be running during setting up the display, ensure that the vehicle is parked in a place with adequate ventilation. In a closed area such as a garage, exhaust gases including harmful carbon monoxide (CO) may collect and enter the vehicle.
Page 128: Energy Monitor/Consumption Screen
2. Instrument cluster Energy monitor/consumption screen You can view the status of your vehicle on the multi-information display and the multimedia system screen (if equipped). Multi-information display Multimedia system screen (if equipped) Meter control switches Energy monitor Multi-information display  Press “<”...
Page 129 2. Instrument cluster Multimedia system screen Multi-information display When the vehicle is powered by the electric motor (traction motor) When the vehicle is powered by both the gasoline engine and the electric motor (traction motor) When the vehicle is powered by the gasoline engine C-HR_HV_OM_General_OM10653E...
Page 130 2. Instrument cluster Multimedia system screen Multi-information display When the vehicle is charging the hybrid battery (traction battery) When there is no energy flow Hybrid battery (traction battery) status Full Full These images are examples only, and may vary slightly from actual condi- tions.
Page 131 2. Instrument cluster Fuel consumption (vehicles with multimedia system) Trip information ■ Press the “MENU” button. Select “Info” on the “Menu” screen. If a screen other than “Trip infor- mation” is displayed, select “Trip information”. Resetting the consumption data Average vehicle speed since hybrid system started...
Page 132 2. Instrument cluster History ■ Press the “MENU” button. Select “Info” on the “Menu” screen. If a screen other than “History” is displayed, select “History”. Resetting the history data Best recorded fuel consump- tion Latest fuel consumption Previous fuel consumption record Displays the daily average fuel consumption.
Page 133 2. Instrument cluster C-HR_HV_OM_General_OM10653E...
Page 134: Operation Of Each Component
Operation of each component 3-1. Key information Keys........134 3-2. Opening, closing and locking the doors Side doors......138 Back door......145 Smart entry & start system ......151 3-3. Adjusting the seats Front seats......159 Rear seats ......161 Head restraints ....163 3-4. Adjusting the steering wheel and mirrors Steering wheel ....167 Inside rear view mirror ..169...
Page 135: Keys
Key number plate Wireless remote control Locks all the doors (P. 138) Closes the windows (P. 138) Unlocks all the doors (P. 138) Opens the windows (P. 138) : These settings must be custom- ized at your Toyota dealer. C-HR_HV_OM_General_OM10653E...
Page 136 ■ If you lose your keys New genuine mechanical keys can be made by your Toyota dealer using another mechanical key and the key number stamped on your key number plate. Keep the plate in a safe place such as your wallet, not in the vehicle.
Page 137 The battery can be exchanged by the users. (P. 458) However, as there may be damage to the key when exchanging, it is recommended to have the battery exchanged at your Toyota dealer. ● To avoid serious deterioration, do not leave the electronic key within 1 m (3 ft.) of the following electrical appliances that produce a magnetic field:...
Page 138 Toyota dealer. ■ When an electronic key is lost If the electronic key remains lost, the risk of vehicle theft increases signifi- cantly. Visit your Toyota dealer immediately with all remaining electronic keys that were provided with your vehicle. C-HR_HV_OM_General_OM10653E...
Page 139: Side Doors
Locks all the doors Check that the door is securely locked. Press and hold to close the win- dows Unlocks all the doors Press and hold to open the win- dows : These settings must be customized at your Toyota dealer. C-HR_HV_OM_General_OM10653E...
Page 140 3-2. Opening, closing and locking the doors ■ Operation signals Doors: A buzzer sounds (on some models) and the emergency flashers flash to indi- cate that the doors have been locked/unlocked using the entry function or wireless remote control. (Locked: Once; Unlocked: Twice) Windows: A buzzer sounds to indicate that the windows are operating.
Page 141 3-2. Opening, closing and locking the doors Unlocking and locking the doors from the inside ◆ Door lock switches Locks all the doors Unlocks all the doors ◆ Inside lock buttons Locks the door Unlocks the door The front doors can be opened by pulling the inside handle even if the lock buttons are in the lock position.
Page 142 3-2. Opening, closing and locking the doors Locking the front doors from the outside without a key Move the inside lock button to the lock position. Close the door while pulling the door handle. The door cannot be locked if the power switch is in ACCESSORY or ON mode, or the electronic key is left inside the vehicle.
Page 143 3-2. Opening, closing and locking the doors ■ Switching the door unlock function It is possible to set which doors the entry function unlocks using the wireless remote control. Turn the power switch off. When the indicator light on the key surface is not on, press and hold approximately 5 seconds while pressing and holding The setting changes each time an operation is performed, as shown below.
Page 144 3-2. Opening, closing and locking the doors ■ Open door warning buzzer If the vehicle speed reaches 5 km/h (3 mph), a buzzer sounds to indicate that the door(s) is not fully closed. The open door(s) is displayed on the multi-information display. ■...
Page 145 3-2. Opening, closing and locking the doors WARNING ■ When opening or closing a door Check the surroundings of the vehicle such as whether the vehicle is on an incline, whether there is enough space for a door to open and whether a strong wind is blowing.
Page 146: Back Door
3-2. Opening, closing and locking the doors Back door The back door can be locked/unlocked and opened by the fol- lowing procedures. Unlocking and locking the back door ◆ Entry function (vehicles with a smart entry & start system equipped with entry function) Carry the electronic key to enable this function.
Page 147 3-2. Opening, closing and locking the doors Opening the back door Raise the back door while pushing up the back door opener switch. The back door cannot be closed immediately after the back door opener switch is pushed. When closing the back door Lower the back door using the back door handle, and make sure to push the back door down from...
Page 148 3-2. Opening, closing and locking the doors ■ Luggage compartment light The luggage compartment light turns on when the back door is opened. ■ If the back door opener is inoperative The back door can be operated from the inside. Using a screwdriver, remove the cover.
Page 149 3-2. Opening, closing and locking the doors WARNING ■ Caution while driving ● Keep the back door closed while driving. If the back door is left open, it may hit near-by objects while driving or lug- gage may be unexpectedly thrown out, causing an accident. In addition, exhaust gases may enter the vehicle, causing death or a seri- ous health hazard.
Page 150 3-2. Opening, closing and locking the doors WARNING ■ Operating the back door Observe the following precautions. Failure to do so may cause parts of the body to be caught, resulting in death or serious injury. ● Remove any heavy loads, such as snow and ice, from the back door before opening it.
Page 151 If a bicycle carrier or similar heavy object is attached to the back door, it may suddenly shut again after being opened, causing someone’s hands, head or neck to be caught and injured. When installing an accessory part to the back door, using a genuine Toyota part is recommended. NOTICE ■...
Page 152: Smart Entry & Start System
3-2. Opening, closing and locking the doors Smart entry & start system The following operations can be performed simply by carrying the electronic key on your person, for example in your pocket. The driver should always carry the electronic key. ●...
Page 153 3-2. Opening, closing and locking the doors ■ Effective range (areas within which the electronic key is detected) When locking or unlocking the doors (vehicles with an entry func- tion) The system can be operated when the electronic key is within about 0.7 m (2.3 ft.) of an outside front door handle and the back door.
Page 154 When the “Entry & Start System Malfunction. See Owner’s Manual.” is displayed on the multi-information display The system may be malfunctioning. Have the vehicle inspected by your Toyota dealer immediately. ■ Battery-saving function The battery-saving function will be activated in order to prevent the electronic key battery and the 12-volt battery from being discharged while the vehicle is not operated for a long time.
Page 155 3-2. Opening, closing and locking the doors ■ Conditions affecting operation The smart entry & start system uses weak radio waves. In the following situa- tions, the communication between the electronic key and the vehicle may be affected, preventing the smart entry & start system, wireless remote control and immobilizer system from operating properly.
Page 156 3-2. Opening, closing and locking the doors ■ Note for the entry function ● Even when the electronic key is within the effective range (detection areas), the system may not operate properly in the following cases: • The electronic key is too close to the window or outside door handle, near the ground, or in a high place when the doors are locked or unlocked.
Page 157 3-2. Opening, closing and locking the doors ● If the electronic key is inside the vehicle and a door handle becomes wet during a car wash, a message may be shown on the multi-information dis- play and a buzzer will sound outside the vehicle. To turn off the alarm, lock all the doors.
Page 158 3-2. Opening, closing and locking the doors ■ Customization Settings (e. g. smart entry & start system) can be changed. (Customizable features: P. 575) ■ If the smart entry & start system has been deactivated in a customized setting ● Locking and unlocking the doors: Use the wireless remote control or mechanical key.
Page 159 (P. 151) The radio waves may affect the operation of such devices. If necessary, the entry function can be disabled. Ask your Toyota dealer for details, such as the frequency of radio waves and timing of the emitted radio waves.
Page 160: Adjusting The Seats
3-3. Adjusting the seats Front seats Adjustment procedure Manual seat  Seat position adjustment lever Seatback angle adjustment lever Vertical height adjustment lever (if equipped) Lumbar support adjustment switch (if equipped) Power seat (driver’s side only)  Seat position adjustment switch Seatback angle adjustment...
Page 161 3-3. Adjusting the seats WARNING ■ When adjusting the seat position ● Take care when adjusting the seat position to ensure that other passen- gers are not injured by the moving seat. ● Do not put your hands under the seat or near the moving parts to avoid injury.
Page 162: Rear Seats
3-3. Adjusting the seats Rear seats The seatbacks of the rear seats can be folded down. Before folding down the seatbacks Park the vehicle in a safe place. Apply the parking brake firmly and shift the shift lever to P. (P. 201) Adjust the position of the front seat and the angle of the seatback.
Page 163 3-3. Adjusting the seats WARNING Observe the following precautions. Failure to do so may result in death or serious injury. ■ When folding the rear seatbacks down ● Do not fold the seatbacks down while driving. ● Stop the vehicle on level ground, set the parking brake and shift the shift lever to P.
Page 164: Head Restraints
3-3. Adjusting the seats Head restraints Head restraints are provided for all seats. Front seats Pull the head restraint up. Down Push the head restraint down while pressing the lock release button. Lock release button Rear seats Pull the head restraint up. Down Push the head restraint down while pressing the lock release button.
Page 165 3-3. Adjusting the seats ■ Removing the head restraints Pull the head restraint up while pressing the lock release button. Front seats  Lock release button Rear seats  Lock release button C-HR_HV_OM_General_OM10653E...
Page 166 3-3. Adjusting the seats ■ Installing the head restraints Align the head restraint with the installation holes and push it down to the lock position. Press and hold the lock release button when lowering the head restraint. Front seats  Lock release button Rear seats ...
Page 167 3-3. Adjusting the seats WARNING ■ Head restraint precautions Observe the following precautions regarding the head restraints. Failure to do so may result in death or serious injury. ● Use the head restraints designed for each respective seat. ● Adjust the head restraints to the correct position at all times. ●...
Page 168: Steering Wheel
3-4. Adjusting the steering wheel and mirrors Steering wheel Adjustment procedure Hold the steering wheel and push the lever down. Adjust to the ideal position by moving the steering wheel hori- zontally and vertically. After adjustment, pull the lever up to secure the steering wheel.
Page 169 3-4. Adjusting the steering wheel and mirrors WARNING ■ Caution while driving Do not adjust the steering wheel while driving. Doing so may cause the driver to mishandle the vehicle and cause an acci- dent, resulting in death or serious injury. ■...
Page 170: Inside Rear View Mirror
3-4. Adjusting the steering wheel and mirrors Inside rear view mirror The rear view mirror’s position can be adjusted to enable suffi- cient confirmation of the rear view. Adjusting the height of rear view mirror The height of the rear view mirror can be adjusted to suit your driving posture.
Page 171 3-4. Adjusting the steering wheel and mirrors Auto anti-glare inside rear view mirror  Responding to the level of brightness of the headlights of vehicles behind, the reflected light is automatically reduced. Changing automatic anti-glare function mode On/off When the automatic anti-glare function is in on mode, the indica- tor illuminates.
Page 172: Outside Rear View Mirrors
3-4. Adjusting the steering wheel and mirrors Outside rear view mirrors Adjustment procedure To select a mirror to adjust, turn the switch. Left Right To adjust the mirror, operate the switch. Right Down Left C-HR_HV_OM_General_OM10653E...
Page 173 3-4. Adjusting the steering wheel and mirrors Folding and extending the mirrors Manual type  Push the mirror back in the direc- tion of the rear of the vehicle. Power type  Folds the mirrors Extends the mirrors Putting the outside rear view mirror folding switch in the neu- tral position sets the mirrors to automatic mode.
Page 174 3-4. Adjusting the steering wheel and mirrors ■ Using the automatic folding/extending mirror function in cold weather (if equipped) When the automatic folding/extending mirror function is used in cold weather, the outside rear view mirrors could freeze up and automatic folding and extension may not be possible.
Page 175: Opening And
3-5. Opening and closing the windows Power windows Opening and closing procedures The power windows can be opened and closed using the switches. Operating the switch moves the windows as follows: Closing One-touch closing Opening One-touch opening : To stop the window partway, oper- ate the switch in the opposite direc- tion.
Page 176 1 second or more. If you release the switch while the window is moving, start again from the beginning. If the window reverses and cannot be fully closed or opened, have the vehicle inspected by your Toyota dealer. C-HR_HV_OM_General_OM10653E...
Page 177 The power windows can be opened and closed using the wireless remote control. (P. 138) : These settings must be customized at your Toyota dealer. ■ Power window open reminder function The buzzer sounds and a message is shown on the multi-information display in the instrument cluster when the power switch is turned off and the driver’s...
Page 178 3-5. Opening and closing the windows WARNING Observe the following precautions. Failure to do so may result in death or serious injury. ■ Closing the windows ● The driver is responsible for all the power window operations, including the operation for the passengers. In order to prevent accidental operation, especially by a child, do not let a child operate the power windows.
Page 179 3-5. Opening and closing the windows WARNING Observe the following precautions. Failure to do so may result in death or serious injury. ■ Jam protection function ● Never use any part of your body to intentionally activate the jam protection function.
Page 180: Driving
4-5. Using the driving support systems Driving the vehicle .....180 Cruise control.....233 Cargo and luggage ....190 Driving mode select ...238 Trailer towing ....191 Toyota parking 4-2. Driving procedures assist-sensor ....240 Power (ignition) switch..192 S-IPA (Simple Intelligent EV drive mode ....198 Parking Assist System)..251 Hybrid transmission ...201...
Page 181: 4-1. Before Driving
4-1. Before driving Driving the vehicle The following procedures should be observed to ensure safe driving: Starting the hybrid system P. 192 Driving With the brake pedal depressed, shift the shift lever to D. (P. 201) Release the parking brake. (P. 208) If the parking brake is in automatic mode, the parking brake is released automatically when shifting the shift lever to any position other than P.
Page 182 4-1. Before driving Parking the vehicle With the shift lever in D, depress the brake pedal. Set the parking brake (P. 208), and shift the shift lever to P. (P. 201) If parking on a hill, block the wheels as needed. Press the power switch to stop the hybrid system.
Page 183 4-1. Before driving ■ When starting off on an uphill The hill-start assist control will activate. (P. 289) ■ For fuel-efficient driving Keep in mind that hybrid vehicles are similar to conventional vehicles, and it is necessary to refrain from activities such as sudden acceleration. (P. 295) ■...
Page 184 4-1. Before driving ■ Breaking in your new Toyota To extend the life of the vehicle, observing the following precautions is recom- mended: ● For the first 300 km (186 miles): Avoid sudden stops. ● For the first 1000 km (621 miles): •...
Page 185 4-1. Before driving WARNING Observe the following precautions. Failure to do so may result in death or serious injury. ■ When driving the vehicle ● Do not drive if you are unfamiliar with the location of the brake and accel- erator pedals to avoid depressing the wrong pedal.
Page 186 4-1. Before driving WARNING Observe the following precautions. Failure to do so may result in death or serious injury. ■ When driving on slippery road surfaces ● Sudden braking, acceleration and steering may cause tire slippage and reduce your ability to control the vehicle. ●...
Page 187 ■ If you hear a squealing or scraping noise (brake pad wear indicators) Have the brake pads checked and replaced by your Toyota dealer as soon as possible. Rotor damage may result if the pads are not replaced when needed.
Page 188 4-1. Before driving WARNING Observe the following precautions. Failure to do so may result in death or serious injury. ■ When the vehicle is parked ● Do not leave glasses, cigarette lighters, spray cans, or soft drink cans in the vehicle when it is in the sun. Doing so may result in the following: •...
Page 189 4-1. Before driving WARNING Observe the following precautions. Failure to do so may result in death or serious injury. ■ When taking a nap in the vehicle Always turn the hybrid system off. Otherwise, if you accidentally move the shift lever or depress the accelerator pedal, this could cause an accident or fire due to hybrid system overheating.
Page 190 Short in electrical components ● Engine damage caused by water immersion In the event that you drive on a flooded road and the vehicle is flooded, be sure to have your Toyota dealer check the following: ● Brake function ●...
Page 191: Cargo And Luggage
4-1. Before driving Cargo and luggage Take notice of the following information about storage precau- tions, cargo capacity and load: WARNING ■ Things that must not be carried in the luggage compartment The following things may cause a fire if loaded in the luggage compartment: ●...
Page 192: Trailer Towing
Trailer towing Toyota does not recommend towing a trailer with your vehicle. Toyota also does not recommend the installation of a tow hitch or the use of a tow hitch carrier for a wheelchair, scooter, bicy- cle, etc. Your vehicle is not designed for trailer towing or for the use of tow hitch mounted carriers.
Page 193: 4-2. Driving Procedures
4-2. Driving procedures Power (ignition) switch Performing the following operations when carrying the elec- tronic key on your person starts the hybrid system or changes power switch modes. Starting the hybrid system Check that the parking brake is set. Check that the shift lever is in P. Firmly depress the brake pedal.
Page 194 4-2. Driving procedures Stopping the hybrid system Stop the vehicle completely. Set the parking brake (P. 208), and shift the shift lever to P. Press the power switch. The hybrid system will stop. Release the brake pedal and check that “ACCESSORY” on the multi-information display is off.
Page 195 If the hybrid system does not start ● The immobilizer system may not have been deactivated. (P. 99) Contact your Toyota dealer. ● Check that the shift lever is securely set in P. The hybrid system may not start if the shift lever is displaced out of P.
Page 196 ■ If the “READY” indicator does not come on In the event that the “READY” indicator does not come on even after perform- ing the proper procedures for starting the vehicle, contact your Toyota dealer immediately. ■ If the hybrid system is malfunctioning P.
Page 197 4-2. Driving procedures WARNING ■ When starting the hybrid system Always start the hybrid system while sitting in the driver’s seat. Do not depress the accelerator pedal while starting the hybrid system under any circumstances. Doing so may cause an accident resulting in death or serious injury. ■...
Page 198 ■ When starting the hybrid system If the hybrid system becomes difficult to start, have your vehicle checked by your Toyota dealer immediately. ■ Symptoms indicating a malfunction with the power switch If the power switch seems to be operating somewhat differently than usual, such as the switch sticking slightly, there may be a malfunction.
Page 199: Ev Drive Mode
4-2. Driving procedures EV drive mode In EV drive mode, electric power is supplied by the hybrid bat- tery (traction battery), and only the electric motor (traction motor) is used to drive the vehicle. This mode allows you to drive in residential areas late at night, or in indoor parking lots, etc., without concern for noises and exhaust gas emissions.
Page 200 4-2. Driving procedures ■ Switching to EV drive mode when the gasoline engine is cold If the hybrid system is started while the gasoline engine is cold, the gasoline engine will start automatically after a short period of time in order to warm up. In this case, you will become unable to switch to EV drive mode.
Page 201 4-2. Driving procedures ■ Changing a driving mode when in EV drive mode EV drive mode can be used in conjunction with “ECO” mode and “SPORT” mode. However, EV drive mode may be automatically canceled when used in con- junction with “SPORT” mode. ■...
Page 202: Hybrid Transmission
4-2. Driving procedures Hybrid transmission Shifting the shift lever While the power switch is in ON mode and the brake pedal depressed , shift the shift lever while pushing the shift release button on the shift knob. Shift the shift lever while pushing the shift release button on the shift knob.
Page 203 4-2. Driving procedures Shift position purpose Shift position Objective or function Parking the vehicle/starting the hybrid system Reversing Neutral Normal driving Position for engine braking : To improve fuel efficiency and reduce noises, set the shift lever in D for normal driving.
Page 204 If the shift lever cannot be shifted with your foot on the brake pedal while pressing the button on the shift knob, there may be a problem with the shift lock system. Have the vehicle inspected by your Toyota dealer immediately. The following steps may be used as an emergency measure to ensure that the shift lever can be shifted.
Page 205 4-2. Driving procedures WARNING ■ When driving on slippery road surfaces Be careful of downshifting and sudden acceleration, as this could result in the vehicle skidding to the side or spinning. ■ To prevent an accident when releasing the shift lock Before pressing the shift lock override button, make sure to set the parking brake and depress the brake pedal.
Page 206: Turn Signal Lever
4-2. Driving procedures Turn signal lever Operating instructions Left-hand drive vehicles  Right turn Lane change to the right (move the lever partway and release The right hand signals will flash 3 times. Lane change to the left (move the lever partway and release The left hand signals will flash 3 times.
Page 207 4-2. Driving procedures ■ Turn signals can be operated when The power switch is in ON mode. ■ If the indicator flashes faster than usual Check that a light bulb in the front or rear turn signal lights has not burned out.
Page 208: Parking Brake
4-2. Driving procedures Parking brake A selections can be made as desired from the following modes. Automatic mode The parking brake is set or released automatically according to shift lever operation. Even when in automatic mode, the parking brake can be set and released manually.
Page 209 4-2. Driving procedures Manual mode The parking brake can be set and released manually. Pull the parking brake switch to set the parking brake The parking brake indicator light and parking brake lamp will turn Pull and hold the parking brake switch if an emergency occurs and it is necessary to operate the park- ing brake while driving.
Page 210 Operate the parking brake switch. If the message does not disappear after operating the switch several times, the system may be malfunctioning. Have the vehicle inspected by your Toyota dealer immediately. ■ Parking brake operation sound When the parking brake operates, a motor sound (whirring sound) may be heard.
Page 211 4-2. Driving procedures ■ Parking brake indicator light and parking brake lamp ● Depending on the power switch position/mode, the parking brake indicator light and parking brake lamp will turn on and stay on as described below: ON mode: Comes on until the parking brake is released. Not in ON mode: Stays on for approximately 15 seconds.
Page 212 When the parking brake cannot be released due to a malfunction Driving the vehicle with the parking brake set will lead to brake components overheating, which may affect braking performance and increase brake wear. Have the vehicle inspected by your Toyota dealer immediately if this occurs. C-HR_HV_OM_General_OM10653E...
Page 213: Brake Hold
4-2. Driving procedures Brake Hold The brake hold system keeps the brake applied when the shift lever is in D, B or N with the system on and the brake pedal has been depressed to stop the vehicle. The system releases the brake when the accelerator pedal is depressed with the shift lever in D or B to allow smooth start off.
Page 214 Make sure that the parking brake indicator light goes off. (P. 207) ■ When an inspection at your Toyota dealer is necessary When the brake hold standby indicator (green) does not illuminate even when the brake hold switch is pressed with the brake hold system operating condi- tions met, the system may be malfunctioning.
Page 215 4-2. Driving procedures WARNING ■ When the vehicle is on a steep incline When using the brake hold system on a steep incline exercise caution. The brake hold function may not hold the vehicle in such a situation. ■ When stopped on a slippery road The system cannot stop the vehicle when the gripping ability of the tires has been exceeded.
Page 216: Headlight Switch
4-3. Operating the lights and wipers Headlight switch The headlights can be operated manually or automatically. Operating instructions Operating the switch turns on the lights as follows: Left-hand drive vehicles  The headlights, daytime running lights (P. 219) and all the lights listed below turn on and off automatically.
Page 217 4-3. Operating the lights and wipers Right-hand drive vehicles  The headlights, daytime running lights (P. 219) and all the lights listed below turn on and off automatically. (When power switch is in ON mode) The front position, tail, license plate and instrument panel lights turn on.
Page 218 4-3. Operating the lights and wipers Turning on the high beam headlights With the headlights on, push the lever away from you to turn on the high beams. Pull the lever toward you to the center position to turn the high beams off.
Page 219 4-3. Operating the lights and wipers Manual headlight leveling dial (if equipped) The level of the headlights can be adjusted according to the number of passengers and the loading condition of the vehicle. Raises the level of the head- lights Lowers the level of the head- lights Guide to dial settings...
Page 220 4-3. Operating the lights and wipers ■ Daytime running light system To make your vehicle more visible to other drivers during daytime driving, the daytime running lights turn on automatically whenever the hybrid system is started and the parking brake is released with the headlight switch in (if equipped).
Page 221 ■ If “Headlight System Malfunction. Visit Your Dealer.” is displayed on the multi-information display The system may be malfunctioning. Have the vehicle inspected by your Toyota dealer. ■ Customization Settings (e.g. light sensor sensitivity) can be changed. (Customizable features: P. 577) NOTICE ■...
Page 222: Fog Light Switch
4-3. Operating the lights and wipers Fog light switch The fog lights secure excellent visibility in difficult driving con- ditions, such as in rain and fog. Operating instructions These illustrations are for left-hand drive vehicles. The switch levers are reversed for right-hand drive vehicles. Front fog light switch ...
Page 223 4-3. Operating the lights and wipers Front and rear fog light switch  Turns the front and rear fog lights off Turns the front fog lights Turns both front and rear fog lights on Releasing the switch ring returns it Operating the switch ring again turns only the rear fog light off.
Page 224: Windshield Wipers And Washer
4-3. Operating the lights and wipers Windshield wipers and washer Operating the wiper lever These illustrations are for left-hand drive vehicles. The switch levers are reversed for right-hand drive vehicles. Intermittent windshield wipers with interval adjuster  Operating the lever operates the wipers or washer as follows: When intermittent windshield wiper operation is selected, the wiper interval can be also adjusted.
Page 225 4-3. Operating the lights and wipers Washer/wiper dual oper- ation Pulling the lever operates the wip- ers and washer. Wipers will automatically operate a couple of times after the washer squirts. Rain-sensing windshield wipers  When “AUTO” is selected, the wipers will operate automatically when the sensor detects falling rain.
Page 226 4-3. Operating the lights and wipers Washer/wiper dual oper- ation Pulling the lever operates the wip- ers and washer. Wipers will automatically operate a couple of times after the washer squirts. ■ The windshield wiper and washer can be operated when The power switch is in ON mode.
Page 227 Damage to the washer fluid pump may be caused if the lever is pulled toward you and held continually. ■ When a nozzle becomes blocked In this case, contact your Toyota dealer. Do not try to clear it with a pin or other object. The nozzle will be damaged. C-HR_HV_OM_General_OM10653E...
Page 228: Rear Window Wiper And Washer
4-3. Operating the lights and wipers Rear window wiper and washer Operating instructions These illustrations are for left-hand drive vehicles. The switch levers are reversed for right-hand drive vehicles. Operating the switch operates the wipers as follows: Intermittent window wiper operation Normal window wiper operation Washer/wiper dual oper-...
Page 229 Do not operate the switch continually as the washer fluid pump may over- heat. ■ When a nozzle becomes blocked In this case, contact your Toyota dealer. Do not try to clear it with a pin or other object. The nozzle will be damaged. C-HR_HV_OM_General_OM10653E...
Page 230: Fuel Tank Cap
4-4. Refueling Opening the fuel tank cap Perform the following steps to open the fuel tank cap: Before refueling the vehicle ● Turn the power switch off and ensure that all the doors and win- dows are closed. ● Confirm the type of fuel. ■...
Page 231: Refueling
4-4. Refueling WARNING ■ When refueling Observe the following precautions to prevent fuel overflowing from the fuel tank: ● Securely insert the fuel nozzle into the fuel filler neck. ● Stop filling the tank after the fuel nozzle automatically clicks off. ●...
Page 232 4-4. Refueling Opening the fuel tank cap Press the opener to open the fuel filler door. Left-hand drive vehicles Right-hand drive vehicles   Turn the fuel tank cap slowly to remove it and hang it on the back of the fuel filler door. C-HR_HV_OM_General_OM10653E...
Page 233 WARNING ■ When replacing the fuel tank cap Do not use anything but a genuine Toyota fuel tank cap designed for your vehicle. Doing so may cause a fire or other incident which may result in death or serious injury.
Page 234: Using The Driving Support Systems
4-5. Using the driving support systems  Cruise control Summary of functions Use the cruise control to maintain a set speed without depressing the accelerator pedal. Indicators Set speed Cruise control switch Setting the vehicle speed Press the “ON-OFF” button to activate the cruise control.
Page 235 4-5. Using the driving support systems Accelerate or decelerate, with accelerator pedal operation, to desired vehicle speed (above approximately 40 km/h [25 mph]) and push the lever down to set the speed. Cruise control “SET” indicator and set speed will be displayed on the multi-information display.
Page 236 4-5. Using the driving support systems Canceling and resuming the constant speed control Pulling the lever toward you cancels the constant speed control. The speed setting is also canceled when brake pedal depressed. Pushing the lever up resumes the constant speed control. However, resuming is available when the vehicle speed is more than approximately 40 km/h (25 mph).
Page 237 If the cruise control speed cannot be set or if the cruise control cancels imme- diately after being activated, there may be a malfunction in the cruise control system. Have the vehicle inspected by your Toyota dealer. C-HR_HV_OM_General_OM10653E...
Page 238 4-5. Using the driving support systems WARNING ■ To avoid operating the cruise control by mistake Switch the cruise control off using the “ON-OFF” button when not in use. ■ Situations unsuitable for cruise control Do not use cruise control in any of the following situations. Doing so may result in loss of control and could cause an accident resulting in death or serious injury.
Page 239: Driving Mode Select
4-5. Using the driving support systems Driving mode select In response to driving conditions, one of 3 drive modes can be selected. Select the drive mode Changing the drive mode ■ To select the drive mode, perform operations on the multi-information display.
Page 240 4-5. Using the driving support systems ● “ECO” mode Helps the driver accelerate in an eco-friendly manner and improve fuel economy through moderate throttle characteristics and by controlling the operation of the air conditioning system (heating/cooling). When Eco mode is selected, the “ECO MODE” indicator will illumi- nate on the multi-information display.
Page 241: Toyota Parking Assist-Sensor
4-5. Using the driving support systems  Toyota parking assist-sensor The distance from your vehicle to objects, such as a wall, when parallel parking or maneuvering into a garage is measured by the sensors and communicated via the multi-information display and a buzzer.
Page 242 When the Toyota parking assist-sensor function is disabled, the Toyota parking assist-sensor OFF indicator (P. 111) illuminates. Once turned off, the Toyota parking assist-sensor will remain OFF until it is turned ON again via the screen of the multi-information display.
Page 243 4-5. Using the driving support systems The distance display and buzzer When an object is detected by a sensor, the approximate distance to the object will be displayed on the multi-information display. (As the distance to the object becomes short, the distance segments may blink.) The front side sensor displays and rear side sensor displays (if equipped) are not shown until a scan of the side areas is completed.
Page 244 4-5. Using the driving support systems Center sensors ■ Approximate distance to Multi-information Buzzer object display Front: 100 to 60 cm (3.3 to 2.0 ft.) Slow Rear: 150 to 60 cm (4.9 to 2.0 ft.) 60 cm (2.0 ft.) to Medium 45 cm (1.5 ft.) 45 cm (1.5 ft.) to...
Page 245 4-5. Using the driving support systems Buzzer operation and distance to an object ■ A buzzer sounds when the sensors are operating. ● The buzzer beeps faster as the vehicle approaches an object. When the vehicle comes within approximately 30 cm (1.0 ft.) of the object, the buzzer sounds continuously.
Page 246 4-5. Using the driving support systems Muting a buzzer ■ A mute button will be displayed on the multi-information display when an object is detected. To mute the buzzer, press Mute will be canceled automatically in the following situations: ● When the shift lever is changed. ●...
Page 247 The system can be operated when ● The power switch is in ON mode. ● Toyota parking assist-sensor function is on. ● The vehicle speed is less than about 10 km/h (6 mph). ● A shift lever other than P is selected.
Page 248 4-5. Using the driving support systems ■ Obstacle detection in side areas (vehicles with side sensors) ● Objects in the side areas are detected while driving by scanning the side areas with the side sensors. Recognized objects are retained in memory for up to approximately 2 minutes.
Page 249 ■ If “Parking assist Malfunction Visit your dealer” is displayed on the multi-information display The system may not operate due to the malfunction of a sensor. Have the vehicle inspected by your Toyota dealer. C-HR_HV_OM_General_OM10653E...
Page 250 The vehicle is equipped with a fender pole, wireless antenna or fog lights. ● The front or rear bumper or a sensor receives a strong impact. ● A non-genuine Toyota suspension (lowered suspension, etc.) is installed. ● Towing eyelets are installed. ●...
Page 251 When using Toyota parking assist-sensor In the following situations, the system may not function correctly due to a sensor malfunction, etc. Have the vehicle checked by your Toyota dealer. ● The Toyota parking assist-sensor operation display flashes or shows con- tinuously, and a beep sounds when no objects are detected.
Page 252: S-Ipa (Simple Intelligent Parking Assist System)
4-5. Using the driving support systems S-IPA (Simple Intelligent Parking Assist  System) Function summary The Simple Intelligent Parking Assist System automatically operates the steering wheel to provide support when backing into an area near a target parking spot, and when departing from a parallel parking spot. (Shift lever operations and speed adjustment when moving forward or backing up are not performed automatically.) ●...
Page 253 4-5. Using the driving support systems Chart of Simple Intelligent Parking Assist System assist modes and functions Type of Assist mode Function summary See page parking Guidance is provided to detect intended parking spot and reach a position to begin back- Parallel parking Parallel park-...
Page 254 4-5. Using the driving support systems Switching assist mode Switching using the S-IPA switch ■ Press the switch This allows you to switch func- tions and cancel or restart assist modes. While the power switch is turned to ON mode, the vehicle speed is approximately 30 km/h (19 mph) or less, each time the S-IPA switch is pressed the function switches as follows.
Page 255 Displayed when the assist mode can be changed and the system can be turned off or on using the S-IPA switch. Steering wheel auto operation display Displays when the steering wheel auto operation is being performed. Toyota parking assist-sensor display/door position (open/close) dis- play →P. 241 Advice display Follow the instructions on the display and perform any indicated opera- tions.
Page 256 4-5. Using the driving support systems Canceling or stopping assist mode Assist mode will be canceled or stopped in the following cases. Assist control is canceled when  ● The system temperature preservation function operates ● There is a system malfunction ●...
Page 257 4-5. Using the driving support systems How to parallel park (parallel parking assist mode) Function summary ■ If a parking space can be detected, you will be guided forward until you reach the assist control starting position, and then the parallel parking assist mode can be used.
Page 258 4-5. Using the driving support systems Parking is complete This completes the assist mode. Depending on the condition of the parking space, guidance to starting points for moving forward and backing up, as well as the steering wheel auto operation, are repeated any time multi-turn maneuvering is neces- sary following from the time the vehicle begins backing up until park- ing completes.
Page 259 4-5. Using the driving support systems Travel straight ahead paral- Approx. 1 m lel with the road (or curb), (3.3 ft.) maintain approximately 1 m (3.3 ft.) from any parked vehicles. ● Proceed slowly. ● The system will begin searching for a parking space.
Page 260 4-5. Using the driving support systems Assume an ordinary posture for backing up, rest your hands lightly on the steering wheel without applying any force, directly confirm the safety of the area to the rear and around the vehicle, confirm that there are no obstacles in the parking space, and slowly back up while adjusting your speed by depressing the brake pedal.
Page 261 4-5. Using the driving support systems Change the shift lever to R. Assume an ordinary posture for backing up, rest your hands lightly on the steering wheel without applying any force, directly confirm the safety of the area to the rear and around the vehicle slowly back up while adjusting your speed by depressing the brake pedal.
Page 262 4-5. Using the driving support systems ■ Parallel parking assist mode operating conditions ● In order to operate the parallel parking assist mode correctly, drive slowly (at a speed at which the vehicle can be quickly stopped) parallel to the road (or shoulder) while maintaining a distance of approximately 1 m (3.3 ft.) to any parked vehicles.
Page 263 4-5. Using the driving support systems NOTICE ● If the road surface has any dips or inclines, the target parking spot cannot be correctly set. Therefore, the vehicle may be parked at an angle or may deviate from the parking spot. In these cases, do not use the parallel park- ing assist mode.
Page 264 4-5. Using the driving support systems How to depart from a parallel parking position (exit parallel park- ing assist mode) Function summary ■ When departing from a parallel parking position, select the direction you would like to depart in, and steering wheel operation assist con- trol will be provided to guide the vehicle to a position from which you can take off.
Page 265 4-5. Using the driving support systems Using the exit parallel parking assist mode to depart ■ With the shift lever in P, press the S-IPA switch and check that the display on the multi- information display switches to “Exit Parallel Parking”. Operate the turn signal lever ( ...
Page 266 4-5. Using the driving support systems Assume an ordinary posture for backing up, rest your hands lightly on the steering wheel without applying any force, directly confirm the safety of the area to the rear and around the vehicle and slowly back up while adjusting your speed by depressing the brake pedal.
Page 267 4-5. Using the driving support systems Change the shift lever to R. Assume an ordinary posture for backing up, rest your hands lightly on the steering wheel without applying any force, directly confirm the safety of the area to the rear and around the vehicle and slowly back up while adjusting your speed by depressing the brake pedal.
Page 268 4-5. Using the driving support systems ■ Exit parallel parking assist mode ● During assist control, if the driver determines that they are at a position where take-off is possible and operates the steering wheel, assist control is stopped at that position. ●...
Page 269 4-5. Using the driving support systems WARNING ■ When using exit parallel parking assist mode In the following situation, be sure to drive carefully as the side sensors may not be able to correctly detect objects, possibly leading to an accident. When an object is in an area which is out of the detection range of the side sen- sors.
Page 270 4-5. Using the driving support systems How to park next to other vehicles (perpendicular parking assist mode) Function summary ■ Stop so that the center of the target parking spot appears nearly perpendicular to the vehicle. If the space is detectable, the forward guidance function can be used.
Page 271 4-5. Using the driving support systems Parking ■ Stop so that the center of the target parking spot appears nearly perpendicular to vehi- cle. Then, press the S-IPA switch 2 times and check that the display on the multi-infor- mation display switches to “Back-in Parking”.
Page 272 4-5. Using the driving support systems Assume an ordinary driving posture, rest your hands lightly on the steering wheel without applying any force, directly confirm the safety of the area to the front and around vehicle slowly proceed forward while adjusting your speed...
Page 273 4-5. Using the driving support systems Change the shift lever to R. Assume an ordinary posture for backing up, rest your hands lightly on the steering wheel without applying any force, directly confirm the safety of the area to the rear and around the vehicle, confirm that there are no obstacles in the parking space, and slowly back up while adjusting your speed by depressing the brake pedal.
Page 274 4-5. Using the driving support systems When a level beep is emitted and the stop display (  P. 254) is shown on the display, stop the vehicle. Change the shift lever to R. Assume an ordinary posture for backing up, rest your hands lightly on the steering wheel without applying any force, directly confirm the safety of the area to the rear and around the vehicle slowly back up while adjusting your speed by depressing the...
Page 275 4-5. Using the driving support systems ■ Perpendicular parking assist mode operating conditions ● In order to operate the function correctly, drive slowly (at a speed at which the vehicle can be quickly stopped). Come to a full stop so that the center of the parking space is nearly perpendicular to the vehicle, and then operate the S-IPA switch.
Page 276 4-5. Using the driving support systems NOTICE ● If the road surface has any dips or inclines, the target parking spot cannot be correctly set. Therefore, the vehicle may be parked at an angle or may deviate from the parking spot. In these cases, do not use the perpendicu- lar parking assist mode.
Page 277  Turn the power switch off and then start “IPA System Check Visit the hybrid system. Your Dealer” Have the vehicle inspected by your Toyota dealer if the message is dis- played again. There may be a system failure. Power steering equipment is temporarily overheating.
Page 278 4-5. Using the driving support systems Message Situation/Handling method The S-IPA switch is operated when the vehi- cle speed exceeds 30 km/h (16 mph).  Operate the switch when the vehicle “Excessive Speed” speed approximately km/h (16 mph) or less. The S-IPA switch is operated in an area with no parking spaces, or operated in an area where the road width for parking is narrow.
Page 279 4-5. Using the driving support systems Message Situation/Handling method The S-IPA switch is operated when there is not enough space to the front and rear of the vehicle when departing from a parallel park- ing spot.  The vehicle cannot depart using assist “Narrow Space”...
Page 280 4-5. Using the driving support systems When the operation is canceled ■ Message Situation/Handling method While assist control is operating, the driver “Park Assist Cancelled” changes the shift lever to P or operates the S-IPA switch. The vehicle speed exceeds 30 km/h (16 mph) “Excessive Speed”...
Page 281 4-5. Using the driving support systems When the operation is suspended ■ Message Situation/Handling method The driver holds the steering wheel during assist control.  Stop the vehicle and rest your hands on “Steering Wheel Turned” the steering wheel without applying any force.
Page 282 4-5. Using the driving support systems Message Situation/Handling method Assist control is temporarily stopped (able to be restarted)  Stop the vehicle and rest your hands on “Resume” the steering wheel without applying any force. Then press the S-IPA switch to restart assist control.
Page 283 4-5. Using the driving support systems ● The sensor detection range when using perpendicular parking assist mode Intended parking spot ● The sensor detection range when using parallel parking assist mode Intended parking spot ● When there is a parked vehicle behind the target parking spot, it may not be detected due to the distance.
Page 284 4-5. Using the driving support systems ● Objects other than parked vehicles, such as poles and walls, may not be detected. Also, even if these objects can be detected, the target parking spot may deviate. Poles Wall ● Also, the target parking spot may devi- ate when a pedestrian, etc., is detected.
Page 285 4-5. Using the driving support systems WARNING ● Do not rely solely upon the Simple Intelligent Parking Assist System. As with unequipped vehicles, move forward and back up carefully while directly confirming the safety of your surroundings and the area to the rear of the vehicle.
Page 286 • Using tire chains or compact spare tire (if equipped) ● Do not use tire other than that provided by the manufacturer. The system may not operate properly. When replacing tires, contact your Toyota dealer. ● The system may not be able position the vehicle in the set location in the following situations.
Page 287 Equipment may not function properly if subjected to an impact from strong water pressure. If the vehicle bumper strikes something, equipment may not operate properly due to a sensor malfunction. Have the vehicle inspected at your Toyota dealer. C-HR_HV_OM_General_OM10653E...
Page 288 • The angle of the sensor may be deviated when assist control starts even if there is a parked vehicle in the target parking spot. Have the vehicle inspected at your Toyota dealer. • Do not install any accessories within the sensor detection range.
Page 289: Driving Assist Systems
4-5. Using the driving support systems Driving assist systems To keep driving safety and performance, the following systems operate automatically in response to various driving situations. Be aware, however, that these systems are supplementary and should not be relied upon too heavily when operating the vehi- cle.
Page 290 4-5. Using the driving support systems ◆ TRC (Traction Control) Helps to maintain drive power and prevent the drive wheels from spinning when starting the vehicle or accelerating on slippery roads ◆ Active Cornering Assist (ACA) Helps to prevent the vehicle from drifting to the outer side by per- forming inner wheel brake control when attempting to accelerate while turning.
Page 291 ■ When the message is displayed on the multi-information display show- ing that TRC has been disabled even if has not been pressed TRC is temporary deactivated. If the information continues to show, contact your Toyota dealer. C-HR_HV_OM_General_OM10653E...
Page 292 4-5. Using the driving support systems ■ Sounds and vibrations caused by the ABS, brake assist, VSC, TRC, and hill-start assist control systems ● A sound may be heard from the engine compartment when the brake pedal is depressed repeatedly, when the hybrid system is started or just after the vehicle begins to move.
Page 293 4-5. Using the driving support systems ■ Reduced effectiveness of the EPS system The effectiveness of the EPS system is reduced to prevent the system from overheating when there is frequent steering input over an extended period of time. The steering wheel may feel heavy as a result. Should this occur, refrain from excessive steering input or stop the vehicle and turn the hybrid system off.
Page 294 4-5. Using the driving support systems WARNING ■ The ABS does not operate effectively when ● The limits of tire gripping performance have been exceeded (such as excessively worn tires on a snow covered road). ● The vehicle hydroplanes while driving at high speed on wet or slick roads. ■...
Page 295 The ABS, TRC and VSC systems will not function correctly if different tires are installed on the vehicle. Contact your Toyota dealer for further information when replacing tires or wheels. ■ Handling of tires and the suspension Using tires with any kind of problem or modifying the suspension will affect the driving assist systems, and may cause a system to malfunction.
Page 296: Driving Tips
4-6. Driving tips Hybrid vehicle driving tips For economical and ecological driving, pay attention to the fol- lowing points: ◆ Using Eco drive mode When using Eco drive mode, the torque corresponding to the accel- erator pedal depression amount can be generated more smoothly than it is in normal conditions.
Page 297 4-6. Driving tips ◆ When braking Make sure to operate the brakes gently and in a timely manner. A greater amount of electrical energy can be regenerated when slow- ing down. ◆ Delays Repeated acceleration and deceleration, as well as long waits at traffic lights, will lead to bad fuel economy.
Page 298 4-6. Driving tips ◆ Checking tire inflation pressure Make sure to check the tire inflation pressure frequently. Improper tire inflation pressure can cause poor fuel economy. Also, as snow tires can cause large amounts of friction, their use on dry roads can lead to poor fuel economy. Use tires that are appro- priate for the season.
Page 299: Winter Driving Tips
4-6. Driving tips Winter driving tips Carry out the necessary preparations and inspections before driving the vehicle in winter. Always drive the vehicle in a man- ner appropriate to the prevailing weather conditions. Preparation for winter ● Use fluids that are appropriate to the prevailing outside tempera- tures.
Page 300 : The shift lever will be locked if it is attempted to be shifted from P to any other position without depressing the brake pedal. If the shift lever can be shifted from P, there may be a problem with the shift lock system. Have the vehicle inspected by your Toyota dealer immediately. C-HR_HV_OM_General_OM10653E...
Page 301 4-6. Driving tips Selecting tire chains Use the correct tire chain size when mounting the tire chains. Chain size is regulated for each tire size. Side chain: 3 mm (0.12 in.) in diameter 10 mm (0.39 in.) in width 30 mm (1.18 in.) in length Cross chain: 4 mm (0.16 in.) in diameter 14 mm (0.55 in.) in width...
Page 302 4-6. Driving tips ■ Tire chain installation Observe the following precautions when installing and removing chains: ● Install and remove tire chains in a safe location. ● Install tire chains on the front tires. Do not install tire chains on the rear tires. ●...
Page 303 NOTICE ■ Repairing or replacing snow tires Request repairs or replacement of snow tires from Toyota dealers or legiti- mate tire retailers. This is because the removal and attachment of snow tires affects the opera- tion of the tire pressure warning valves and transmitters.
Page 304: Audio System
Audio system ® 5-1. Basic Operations 5-6. Using Bluetooth devices ® Audio system types ...304 Bluetooth audio/phone..335 AUX port/USB port ....305 Registering a ® Bluetooth device....341 5-2. Using the audio system 5-7. “SETUP” menu Optimal use of the audio system ....306 Using the “SETUP”...
Page 305: Basic Operations
5-1. Basic Operations  Audio system types Vehicles with Multimedia system  Refer to the “Multimedia Owner’s Manual” Vehicles without Multimedia system  CD player with AM/FM radio ■ For owner’s The company names and product names appearing on this manual are trade- marks and registered trademarks of their respective companies.
Page 306: Aux Port/Usb Port
5-1. Basic Operations AUX port/USB port Connect an iPod, USB memory device or portable audio player to the AUX port/USB port as indicated below. Press the “MODE” button to select “iPod”, “USB” or “AUX”. Connecting using the AUX port/USB port ●...
Page 307: 5-2. Using The Audio System
5-2. Using the audio system Optimal use of the audio system The sound quality, volume balance and ASL settings can be adjusted. Displays the “SETUP” menu/ Selecting the mode Changes the following settings • Sound quality and volume bal- ance P.
Page 308: Using The Audio System
5-2. Using the audio system Using the audio control function Changing sound quality modes ■ Press the tune/select knob. Turn the knob to select “Sound Setting”. Press the knob. Turn the knob as corresponds to the desired mode. “BASS”, “TREBLE”, “FADER”, “BALANCE”, or “ASL” can be selected. Press the knob.
Page 309 5-2. Using the audio system Adjusting the Automatic Sound Levelizer (ASL) ■ When ASL is selected, turn the tune/select knob to change the amount of ASL. “LOW”, “MID”, “HIGH”, or “OFF” can be selected. ASL automatically adjusts the volume and tone quality according to vehicle speed.
Page 310: Using The Radio
5-3. Using the radio Radio operation Press the “MODE” button until “AM” or “FM” is displayed. AM/FM mode button Station selectors Tune/select knob Power/volume knob Adjusting the frequency Press: Turning the audio sys- tem on or off Seeking the frequency Turn: Adjusting the volume Setting station presets Search for the desired stations by turning the tune/select knob or...
Page 311 5-3. Using the radio ■ When the 12-volt battery is disconnected Station presets are not erased. ■ Reception sensitivity ● Maintaining perfect radio reception at all times is difficult due to the continu- ally changing position of the antenna, differences in signal strength and sur- rounding objects, such as trains, transmitters, etc.
Page 312: Cd Player Operation
5-4. Playing an audio CDs and MP3/WMA discs CD player operation Insert a disc or press the “MODE” button (CD is already loaded) to begin listening to a CD. Disc eject Selecting a folder (MP3/WMA discs only) Changing the audio source/ playback Displaying track/folder list Tune/select knob...
Page 313 5-4. Playing an audio CDs and MP3/WMA discs Using the CD player Selecting a track ■ Turn the tune/select knob or press the “<” or “>” button of “SEEK TRACK” to move up or down until the desired track number is dis- played.
Page 314 5-4. Playing an audio CDs and MP3/WMA discs Playing back MP3 and WMA discs Selecting folders one at a time ■ Press (“<FOLDER”) or (“FOLDER>”) to select the desired folder. Selecting a folder and file from folder list ■ Press (“LIST”).
Page 315 ■ Error messages If an error message is displayed, refer to the following table and take the appropriate measures. If the problem is not rectified, take the vehicle to your Toyota dealer. Message Cause Correction procedures • The disc is dirty or •...
Page 316 5-4. Playing an audio CDs and MP3/WMA discs ■ CD player protection feature To protect the internal components, playback is automatically stopped when a problem is detected while the CD player is being used. ■ If a CD is left inside the CD player or in the ejected position for extended periods The CD may be damaged and may not play properly.
Page 317 5-4. Playing an audio CDs and MP3/WMA discs ● WMA file compatibility • Compatible standards WMA Ver. 7, 8, 9 • Compatible sampling frequencies 32, 44.1, 48 (kHz) • Compatible bit rates (only compatible with 2-channel playback) Ver. 7, 8: CBR 48—192 (kbps) Ver.
Page 318 5-4. Playing an audio CDs and MP3/WMA discs ● ID3 and WMA tags ID3 tags can be added to MP3 files, making it possible to record the track title and artist name, etc. The system is compatible with ID3 Ver. 1.0, 1.1, and Ver. 2.2, 2.3, 2.4 (type A and B) ID3 tags.
Page 319 5-4. Playing an audio CDs and MP3/WMA discs WARNING ■ Certification for the CD player CAUTION: THIS PRODUCT IS A CLASS 1 LASER PRODUCT. USE OF CONTROLS OR ADJUSTMENTS OR PERFORMANCE OF PROCEDURES OTHER THAN THOSE SPECIFIED HEREIN MAY RESULT IN HAZARDOUS RADI- ATION EXPOSURE.
Page 320 5-4. Playing an audio CDs and MP3/WMA discs NOTICE ■ Player precautions Failure to follow the precautions below may result in serious damage to the disc or the player itself. ● Do not insert anything other than discs into the disc slot. ●...
Page 321: 5-5. Using An External Device
5-5. Using an external device Listening to an iPod Connecting an iPod enables you to enjoy music from the vehicle speakers. Press the “MODE” button until “iPod” is displayed. Connecting an iPod P. 305 Control panel Changing the audio source/ iPod menu mode, playback playback Displaying song list...
Page 322 5-5. Using an external device Selecting a play mode Press (“MENU”) to select iPod menu mode. Turning the tune/select knob clockwise changes the play mode in the following order: “Playlists” “Artists” “Albums” “Songs” “Podcasts”  “Genres” “Composers” “Audiobooks” Press the knob to select the desired play mode. Play mode list ■...
Page 323 5-5. Using an external device Selecting songs Turn the tune/select knob or press the “<” or “>” button of “SEEK TRACK” to select the desired song. Selecting a song from the song list Press (“LIST”). The song list will be displayed. Turn the tune/select knob to select a song.
Page 324 5-5. Using an external device ■ About iPod ● “Made for iPod” and “Made for iPhone” mean that an electronic accessory has been designed to connect specifically to iPod, or iPhone, respectively, and has been certified by the developer to meet Apple performance stan- dards.
Page 325 Error messages If an error message is displayed, refer to the following table and take the appropriate measures. If the problem is not rectified, take the vehicle to your Toyota dealer. Message Cause/Correction procedures This indicates a problem in the iPod or its con- “ERROR”...
Page 326 5-5. Using an external device ■ Compatible models ® ® ® ® ® The following iPod , iPod nano , iPod classic , iPod touch and iPhone devices can be used with this system. ● Made for • iPod touch (5th generation) •...
Page 327 5-5. Using an external device WARNING ■ While driving Do not connect iPod or operate the controls. Doing so may cause an acci- dent, resulting in death or serious injury. NOTICE ■ To prevent damage to iPod or its terminal ●...
Page 328: Listening To A Usb Memory Device
5-5. Using an external device Listening to a USB memory device Connecting a USB memory enables you to enjoy music from the vehicle speakers. Press the “MODE” button until “USB” is dis- played. Connecting a USB memory P. 305 Control panel Changing the audio source/ Selecting a folder playback...
Page 329 5-5. Using an external device Selecting a folder Selecting folders one at a time ■ Press (“<FOLDER”) or (“FOLDER>”) to select the desired folder. Selecting a folder and file from folder list ■ Press (“LIST”). The folder list will be displayed. Turn and press the tune/select knob to select a folder and file.
Page 330 5-5. Using an external device Fast-forwarding and rewinding files Press and hold the “<” or “>” button of “SEEK TRACK”. Random play Pressing (“RDM”) changes modes in the following order: Folder randomAll folder randomOff Repeat play Pressing (“RPT”) changes modes in the following order: Off File repeatFolder repeat : Available except when RDM (random play) is selected...
Page 331 Error messages If an error message is displayed, refer to the following table and take the appropriate measures. If the problem is not rectified, take the vehicle to your Toyota dealer. Message Cause/Correction procedures This indicates a problem in the USB memory “ERROR”...
Page 332 5-5. Using an external device ● MP3 and WMA files MP3 (MPEG Audio LAYER3) is a standard audio compression format. Files can be compressed to approximately 1/10 of their original size by using MP3 compression. WMA (Windows Media Audio) is a Microsoft audio compression format. This format compresses audio data to a size smaller than that of the MP3 format.
Page 333 5-5. Using an external device ● ID3 and WMA tags ID3 tags can be added to MP3 files, making it possible to record the track title, artist name, etc. The system is compatible with ID3 Ver. 1.0, 1.1, and Ver. 2.2, 2.3, 2.4 ID3 tags.
Page 334 5-5. Using an external device WARNING ■ While driving Do not connect USB memory or operate the controls. Doing so may cause an accident, resulting in death or serious injury. NOTICE ■ To prevent damage to USB memory or its terminal ●...
Page 335: Using The Aux Port
5-5. Using an external device Using the AUX port This port can be used to connect a portable audio device and lis- ten to it using the vehicle’s speakers. Press the “MODE” button until “AUX” is displayed. Connecting a portable player P.
Page 336: Using Bluetooth
® 5-6. Using Bluetooth devices ® Bluetooth audio/phone ® The following can be performed using Bluetooth wireless com- munication: ◆ ® Bluetooth audio ® The Bluetooth audio system enables you to enjoy music played on a portable digital audio player (portable player) from the vehicle speakers via wireless communication.
Page 337 ® 5-6. Using Bluetooth devices Device registration/connection flow ® 1. Register the Bluetooth device to be used with audio system (P. 341) ® 2. Connect the registered Bluetooth device to be used (P. 342, 343) 3. Set automatic connection of the device (P.
Page 338 ® 5-6. Using Bluetooth devices Audio unit Power/volume knob Press: Turning the audio sys- tem on or off Turn: Adjusting the volume ® Bluetooth connection condi- tion If “BT” is not displayed, the ® Bluetooth audio/phone cannot be used. Display A message, name, number, etc., is displayed.
Page 339 ® 5-6. Using Bluetooth devices Microphone C-HR_HV_OM_General_OM10653E...
Page 340 ® 5-6. Using Bluetooth devices ® Menu list of the Bluetooth audio/phone To enter a menu, press the tune/select knob and navigate menus by using the knob. First menu Second menu Third menu Operation details Registering “Pairing” ® Bluetooth device Listing the registered “List phone”...
Page 341 ® 5-6. Using Bluetooth devices First menu Second menu Third menu Operation details Adding a new num- “Add contacts” Registering a speed “Add SD” dial Deleting a number “Delete call stored in the call his- “Phonebook” history” tory Deleting a number “Delete contacts”...
Page 342: Registering A Bluetooth ® Device
® 5-6. Using Bluetooth devices ® Registering a Bluetooth device ® Before using the Bluetooth audio/phone, it is necessary to reg- ® ister a Bluetooth device in the system. You can register up to 5 ® Bluetooth devices. ® How to register a Bluetooth device Press the tune/select knob and select “Bluetooth ”...
Page 343: 5-7. "Setup" Menu
5-7. “SETUP” menu Using the “SETUP” menu (“Bluetooth*” menu) ® Registering a Bluetooth device in the system allows the system to function. The following functions can be used for registered devices: Registering a portable player Select “Pairing” using the tune/select knob (P. 339), and perform the procedure for registering a portable player.
Page 344 5-7. “SETUP” menu Listing the registered portable players Select “List Audio” using the tune/select knob. (P. 339) The list of registered portable players will be displayed. ● Connecting the registered portable player to the audio system Select the name of the portable player to be connected using the tune/select knob.
Page 345 5-7. “SETUP” menu Changing the passkey Select “Passkey” using the tune/select knob. (P. 339) Select a 4 to 8-digit passkey using the knob. Input the number 1 digit at a time. When the entire number to be registered as a passkey has been input, press (“ENTER”).
Page 346 5-7. “SETUP” menu Setting the automatic connection confirmation display to on or off If the “Display setting” is set to on, the portable player connection sta- tus will be displayed when the power switch is turned to ACCESSORY or ON mode. Select “Display setting”...
Page 347: Using The "Setup" Menu ("Phone" Menu)
5-7. “SETUP” menu Using the “SETUP” menu (“PHONE” menu) Adding a new phone number Select “Add contacts” using the tune/select knob. (P. 339) ● Transferring all contacts from the cellular phone Select “Overwrite all” using the tune/select knob and press (“YES”).
Page 348 5-7. “SETUP” menu ● Deleting incoming call history Select “Incoming Calls” using the tune/select knob. Select the desired phone number using the knob and press (“YES”). To delete all incoming call history data, press (“ALL”) and then press (“YES”). ● Deleting missed call history Select “Missed Calls”...
Page 349 5-7. “SETUP” menu Deleting a registered phone number Select “Delete contacts” using the tune/select knob. (P. 339) Select the desired phone number using the knob and press (“YES”). To delete all the registered phone numbers, select “All delete” using the knob and press (“YES”).
Page 350 5-7. “SETUP” menu Setting ring tone volume Select “Ringtone volume” using the tune/select knob. (P. 339) Change the ring tone volume. To decrease the volume: Turn the knob counterclockwise. To increase the volume: Turn the knob clockwise. To set the volume, press (“BACK”).
Page 351: Bluetooth Audio
® 5-8. Bluetooth Audio ® Operating a Bluetooth enabled portable player Changing the audio source/ Selecting an album playback Playback/pause Selecting a track, fast-forward- Displaying text message ing or rewinding Power/volume knob Random play or back button Press: Turning the audio sys- Repeat play tem on or off Turn: Adjusting the volume...
Page 352 ® 5-8. Bluetooth Audio Selecting an album Press (“<FOLDER”) or (“FOLDER>”) to select desired album. Selecting a track Press the “<” or “>” button of “SEEK TRACK” to select the desired track. Fast-forwarding and rewinding tracks Press and hold the “<” or “>” button of “SEEK TRACK”. Repeat play Pressing (“RPT”) changes modes in the following order:...
Page 353 ® 5-8. Bluetooth Audio ® ■ Bluetooth audio system functions Depending on the portable player that is connected to the system, certain functions may not be available. ■ Display P. 314 C-HR_HV_OM_General_OM10653E...
Page 354: Bluetooth ® Phone
® 5-9. Bluetooth Phone Making a phone call To enter the “PHONE” mode, press the off-hook switch. Dialing by selecting a name Select “Phonebook” using the tune/select knob. Select the desired name using the knob and press the off-hook switch. By pressing (“Add S.
Page 355 ® 5-9. Bluetooth Phone Dialing by entering the number Select “Dial by number” using the tune/select knob. Enter the phone number and press the off-hook switch. Dialing from call histories Select “All Calls”, “Missed Calls”, “Incoming Calls” or “Outgoing Calls” using the tune/select knob. Select a desired number using the knob and press the off-hook switch.
Page 356: Receiving A Phone Call
® 5-9. Bluetooth Phone Receiving a phone call Answering the phone Press the off-hook switch. Refusing the call Press the on-hook switch. Receiving a call when on another call Press the off-hook switch. Pressing the off-hook switch again returns you to the previous call. Adjusting the ring tone volume when receiving a call To decrease the volume: Turn the power/volume knob counterclock- wise.
Page 357: Speaking On The Phone
® 5-9. Bluetooth Phone Speaking on the phone Transferring a call A call can be transferred between the cellular phone and system while dialing, receiving a call, or during a call. Use one of the following methods: a. Operate the cellular phone. Refer to the manual that comes with the cellular phone for the operation of the phone.
Page 358 ® 5-9. Bluetooth Phone ■ When talking on the phone ● Do not talk simultaneously with the other party. ● Keep the volume of the received voice down. Otherwise, voice echo will increase. ■ Automatic volume adjustment When vehicle speed is 80 km/h (50 mph) or more, the volume automatically increases.
Page 359: Bluetooth
® 5-10. Bluetooth ® Bluetooth ® ■ When using the Bluetooth audio/phone ● In the following situations, the system may not function. ® • The portable player does not support Bluetooth • The cellular phone is located outside the service area ®...
Page 360 ® 5-10. Bluetooth ® ■ About Bluetooth Bluetooth is a registered trademark of Bluetooth SIG, Inc. ■ Compatible models ® ● Bluetooth specifications: Ver. 1.1, or higher (Recommended: Ver. 2.1 + EDR or higher) ● Following Profiles: • A2DP (Advanced Audio Distribution Profile) Ver. 1.0 or higher (recom- mended: Ver.
Page 361 ® 5-10. Bluetooth ■ Certification C-HR_HV_OM_General_OM10653E...
Page 362 ® 5-10. Bluetooth WARNING ■ Caution while driving Observe the following precautions to avoid an accident that could result in death or serious injuries. ● Do not use a cellular phone. ® ● Do not connect Bluetooth device or operate the controls. ■...
Page 363 ® 5-10. Bluetooth C-HR_HV_OM_General_OM10653E...
Page 364: Interior Features
Interior features 6-1. Using the air conditioning 6-3. Using the storage system and defogger features Air conditioning system..364 List of storage features ..379 • Glove box ......380 Heated steering wheel/ • Console box ....380 seat heaters.....374 • Bottle holders ....381 6-2.
Page 365: Air Conditioning System
6-1. Using the air conditioning system and defogger Air conditioning system Air outlets and fan speed are automatically adjusted according to the temperature setting. Air conditioning controls The illustrations below are for left-hand drive vehicles. The button positions and shapes will differ for right-hand drive vehi- cles.
Page 366 6-1. Using the air conditioning system and defogger Adjusting the temperature setting ■ Increases the temperature Decreases the temperature If the indicator is turned off, the system will blow ambient temperature air or heated air. Fan speed setting ■ Increases the fan speed Decreases the fan speed Press to turn the fan off.
Page 367 6-1. Using the air conditioning system and defogger Using automatic mode Press The dehumidification function begins to operate. Air outlets and fan speed are automatically adjusted according to the temperature set- ting. Adjust the temperature setting. Press The cooling and dehumidification function switches between on and off each time is pressed.
Page 368 6-1. Using the air conditioning system and defogger Other functions Switching between outside air and recirculated air modes ■ Press The mode switches between outside air mode (indicator off) and recir- culated air mode (indicator on) each time is pressed. Defogging the windshield ■...
Page 369 6-1. Using the air conditioning system and defogger Defogging the rear window and outside rear view mirrors ■ Defoggers are used to defog the rear window, and to remove rain- drops, dew and frost from the outside rear view mirrors. Press The defoggers will automatically turn off after a period of time.
Page 370 6-1. Using the air conditioning system and defogger Air outlets Location of air outlets ■ The air outlets and air volume change according selected airflow mode. (P. 365) Adjusting the position of and opening and closing the air out- ■ lets Direct air flow to the left or right, up or down.
Page 371 6-1. Using the air conditioning system and defogger ■ Using automatic mode Fan speed is adjusted automatically according to the temperature setting and the ambient conditions. Therefore, the fan may stop for a while until warm or cool air is ready to flow immediately after is pressed.
Page 372 6-1. Using the air conditioning system and defogger  C (32  F) ■ When the outside temperature falls to nearly 0 The dehumidification function may not operate even when is pressed. ■ Ventilation and air conditioning odors ● To let fresh air in, set the air conditioning system to the outside air mode. ●...
Page 373 Do not touch the rear view mirror surfaces when the outside rear view mirror defoggers are on. ■ nanoe™ generator (if equipped) Do not disassemble or repair the generator because it contains high voltage parts. Contact your Toyota dealer if the generator needs repair. C-HR_HV_OM_General_OM10653E...
Page 374 6-1. Using the air conditioning system and defogger NOTICE ■ To prevent 12-volt battery discharge Do not leave the air conditioning system on longer than necessary when the hybrid system is off. ■ To prevent damage to the nanoe™ (if equipped) Do not insert anything into the passenger’s side vent, attach anything to it, or use sprays around the passenger’s side vent.
Page 375: Heated Steering Wheel/ Seat Heaters
6-1. Using the air conditioning system and defogger   Heated steering wheel /seat heaters Heated steering wheel and seat heaters heat the side grips of the steering wheel and front seats, respectively. WARNING ● Care should be taken to prevent injury if anyone in the following categories comes in contact with the steering wheel and seats when the heater is on: •...
Page 376 6-1. Using the air conditioning system and defogger Heated steering wheel Turns the heated steering wheel on/off The indicator light comes on when the heated steering wheel is oper- ating. ■ Operation condition The heated steering wheel can be used when the power switch is in ON mode.
Page 377: 6-2. Using The Interior Lights
6-2. Using the interior lights Interior lights list Vanity lights (if equipped) (P. 391) Front interior light/front personal lights (P. 377, 378) Rear interior light (P. 377) Power switch light Glove box light (P. 380) Cup holder illumination (if equipped) Door trim lights (if equipped) C-HR_HV_OM_General_OM10653E...
Page 378: Interior Lights
6-2. Using the interior lights Interior lights Front ■ Turns the door position on/off Rear ■ Door position Operation is linked with the front interior light main switch. When the switch is off, the light does not illuminate. C-HR_HV_OM_General_OM10653E...
Page 379: Personal Lights
6-2. Using the interior lights Personal lights Turns the lights on/off When the lights are on due to the door link switch, a light will not turn off even if its switch is pressed. ■ Illuminated entry system When the interior light switch is in the door position, the interior lights and power switch light automatically turn on/off according to power switch mode, the presence of the electronic key, whether the doors are locked/unlocked and whether the doors are open/closed.
Page 380: Using The Storage Features
6-3. Using the storage features List of storage features Glove box (P. 380) Cup holders (P. 382) Bottle holders (P. 381) Console box (P. 380) WARNING ● Do not leave glasses, lighters or spray cans in the storage spaces, as this may cause the following when cabin temperature becomes high: •...
Page 381: Glove Box
6-3. Using the storage features Glove box Press the button to open the glove box. The glove box light turns on when the tail lights are on. Console box Lift the lid while pulling up the knob. When closing the lid, pass the wire of the electronic device through the location indicated in the illustration.
Page 382: Bottle Holders
6-3. Using the storage features Bottle holders Front Rear   ● When storing a bottle, close the cap. ● The bottle may not be stored depending on its size or shape. WARNING Do not place anything other than a bottle in the bottle holders. Other items may be thrown out of the holders in the event of an accident or sudden braking and cause injury.
Page 383: Cup Holders
6-3. Using the storage features Cup holders The rear cup holder can have the partition turned over, removed, and the depth changed. WARNING ● Do not place anything other than cups or aluminum cans in the cup hold- ers. Other items may be thrown out of the holders in the event of an accident or sudden braking, causing injury.
Page 384: Luggage Compartment Features
6-3. Using the storage features Luggage compartment features Cargo hooks (if equipped) Cargo hooks are provided for securing loose items. WARNING To avoid injury, always return the cargo hooks to their positions when they are not in use. Grocery bag hooks NOTICE Do not hang any object heavier than 2 kg (4.4 lb.) on the grocery bag hook.
Page 385 6-3. Using the storage features Auxiliary boxes (if equipped) Remove the deck board. Type A Type B   C-HR_HV_OM_General_OM10653E...
Page 386 6-3. Using the storage features Side auxiliary boxes Type A  Type B  Turn the knob and open the lid. C-HR_HV_OM_General_OM10653E...
Page 387 6-3. Using the storage features First-aid kit storage space Type A Type B   Type C  ■ Open and secure the deck board (type C only) The deck board can be secured while raised, as shown in the illustration. C-HR_HV_OM_General_OM10653E...
Page 388 6-3. Using the storage features Luggage cover Type A  Unhook the cords and return the luggage cover to horizon- tal position. Pull it toward you and then lift the luggage cover to remove Installation position Confirm that the cover has been securely installed to the original position when install- ing.
Page 389 6-3. Using the storage features Type B  ■ Removing the luggage cover Unhook the cords. Unhook the hook to the hook brackets. Stowing the luggage cover ■ Hold the luggage cover with both hands. Point your thumbs in opposite direc- tions.
Page 390 6-3. Using the storage features Bend one side of the cover towards you. Twist the other side in the opposite direction, as shown in the illustration. Make a small circle, then fold it inward. Make sure the three circles are side by side. C-HR_HV_OM_General_OM10653E...
Page 391 6-3. Using the storage features Make sure the luggage cover is properly folded. WARNING Observe the following precautions. Failure to do so may result in death or serious injury. ● Do not place anything on the luggage cover. In the event of sudden brak- ing or turning, the item may go flying and strike an occupant.
Page 392: Using The Other Interior
6-4. Using the other interior features Other interior features Sun visors To set the visor in the forward position, flip it down. To set the visor in the side posi- tion, flip down, unhook, and swing it to the side. Vanity mirrors Slide the cover to open.
Page 393: Clock
6-4. Using the other interior features Clock (if equipped) The clock can be adjusted by pressing and holding the buttons. Adjusts the hours Adjusts the minutes ● The clock is displayed when the power switch is in ACCESSORY or ON mode.
Page 394: Power Outlet
6-4. Using the other interior features Power outlet Please use as a power supply for electronic goods that use less than 12 VDC/10 A (power consumption of 120 W). Lift the lid while pulling up the knob and open the console box. Open the cover.
Page 395: Assist Grips
6-4. Using the other interior features Assist grips An assist grip installed on the ceil- ing can be used to support your body while sitting on the seat. WARNING Do not use the assist grip when getting in or out of the vehicle or rising from your seat.
Page 396: Maintenance And Care
Maintenance and care 7-1. Maintenance and care Cleaning and protecting the vehicle exterior ..396 Cleaning and protecting the vehicle interior ...401 7-2. Maintenance Maintenance requirements....404 Scheduled maintenance ..407 7-3. Do-it-yourself maintenance Do-it-yourself service precautions ......415 Hood ........418 Positioning a floor jack..420 Engine compartment..421 Tires........436 Tire inflation pressure ..445...
Page 397: Maintenance And Care Cleaning And Protecting
7-1. Maintenance and care Cleaning and protecting the vehicle exterior Perform the following to protect the vehicle and maintain it in prime condition: ● Working from top to bottom, liberally apply water to the vehicle body, wheel wells and underside of the vehicle to remove any dirt and dust.
Page 398 7-1. Maintenance and care ■ Automatic car washes ● Fold the mirrors before washing the vehicle. Start washing from the front of the vehicle. Make sure to extend the mirrors before driving. ● Brushes used in automatic car washes may scratch the vehicle surface and harm your vehicle’s paint.
Page 399 7-1. Maintenance and care WARNING ■ When washing the vehicle Do not apply water to the inside of the engine compartment. Doing so may cause the electrical components, etc., to catch fire. ■ When cleaning the windshield (vehicles with rain-sensing windshield wiper) Set the wiper switch to off.
Page 400 7-1. Maintenance and care NOTICE ■ To prevent paint deterioration and corrosion on the body and compo- nents (aluminum wheels, etc.) ● Wash the vehicle immediately in the following cases: • After driving near the sea coast • After driving on salted roads •...
Page 401 7-1. Maintenance and care NOTICE ■ When using a high pressure car wash ● Vehicles with back camera: When washing the vehicle, do not let water of the high pressure washer hit directly or the vicinity of the camera. Due to the shock from the high pressure water, it is possible the device may not operate as normal.
Page 402: Cleaning And Protecting The Vehicle Interior
7-1. Maintenance and care Cleaning and protecting the vehicle interior The following procedures will help protect your vehicle’s interior and keep it in top condition: Protecting the vehicle interior ● Remove dirt and dust using a vacuum cleaner. Wipe dirty surfaces with a cloth dampened with lukewarm water.
Page 403 7-1. Maintenance and care ■ Caring for leather areas Toyota recommends cleaning the interior of the vehicle at least twice a year to maintain the quality of the vehicle’s interior. ■ Shampooing the carpets There are several commercial foaming-type cleaners available. Use a sponge or brush to apply the foam.
Page 404 7-1. Maintenance and care NOTICE ■ Cleaning detergents ● Do not use the following types of detergent, as they may discolor the vehi- cle interior or cause streaks or damage to painted surfaces: • Non-seat portions: Organic substances such as benzene or gasoline, alkaline or acidic solutions, dye, and bleach •...
Page 405: Maintenance Requirements
● Where to go for maintenance service? It makes good sense to take your vehicle to your local Toyota dealer for maintenance service as well as other inspections and repairs. Toyota technicians are well-trained specialists receiving the latest service information through technical bulletins, service tips and in-dealership train- ing programs.
Page 406 ● Engine coolant temperature continually higher than normal If you notice any of these clues, take your vehicle to your Toyota dealer as soon as possible. Your vehicle may need adjustment or repair. C-HR_HV_OM_General_OM10653E...
Page 407 7-2. Maintenance WARNING ■ If your vehicle is not properly maintained Improper maintenance could result in serious damage to the vehicle and possible death or serious injury. ■ Handling of the 12-volt battery 12-volt battery posts, terminals and related accessories contain lead and lead compounds which are known to cause brain damage.
Page 408: Scheduled Maintenance
7-2. Maintenance Scheduled maintenance Perform maintenance by the schedule as follows: Maintenance schedule requirements Your vehicle needs to be serviced according to the normal maintenance schedule. (See “Maintenance schedule”.) If you mainly operate your vehicle under one or more of the spe- cial operating conditions below, some of the maintenance sched- ule items need to be serviced more frequently in order to keep your vehicle in good condition.
Page 409 7-2. Maintenance Maintenance schedule Maintenance operations: I = Inspect, correct or replace as necessary R = Replace, change or lubricate SERVICE ODOMETER READING INTERVAL: (Odometer x1000 km 10 20 30 40 50 60 70 80 MONTHS reading or months, x1000 whichever 6 12 18 24 30 36 42 48 miles...
Page 410 7-2. Maintenance Maintenance operations: I = Inspect, correct or replace as necessary R = Replace, change or lubricate C = Cleaning SERVICE ODOMETER READING INTERVAL: (Odometer x1000 km 10 20 30 40 50 60 70 80 MONTHS reading or months, x1000 whichever 6 12 18 24 30 36 42 48...
Page 411 7-2. Maintenance Maintenance operations: I = Inspect, correct or replace as necessary R = Replace, change or lubricate SERVICE ODOMETER READING INTERVAL: (Odometer x1000 km 10 20 30 40 50 60 70 80 MONTHS reading or months, x1000 whichever 6 12 18 24 30 36 42 48 miles comes first.) Suspension ball joints and...
Page 412 7-2. Maintenance Additional maintenance schedule Refer to the following table for normal maintenance schedule items requiring more frequent service specific to the type of severe condi- tions. (For outline, see “Maintenance schedule requirements”.) A-1: Operating on rough or muddy roads, or roads with melted snow ...
Page 413 7-2. Maintenance A-2: Operating on dusty roads. (Roads in areas where their pavement rate is low, or a cloud of dust often arises and the air is dry.) Every 5000 km (3000 miles) or  Replacement of engine oil 6 months Every 5000 km (3000 miles) or ...
Page 414 7-2. Maintenance B-1: Heavily loaded vehicle. (Example: Using a car top carrier, etc.) Every 5000 km (3000 miles) or  Replacement of engine oil 6 months Every 5000 km (3000 miles) or  Replacement of engine oil filter 6 months ...
Page 415 7-2. Maintenance B-3: Extensive idling and/or low speed driving for a long distance such as police, professional/private use like taxi or door-to-door delivery use Every 5000 km (3000 miles) or  Replacement of engine oil 6 months Every 5000 km (3000 miles) or ...
Page 416: Do-It-Yourself Maintenance Do-It-Yourself Service Precautions
• Baking soda • Grease condition • Conventional wrench (for terminal clamp bolts) (P. 427) • “Toyota Super Long Life Coolant” or a similar high quality ethylene glycol-based non-silicate, non- Engine/power amine, non-nitrite and non-borate coolant with long- control unit...
Page 417 7-3. Do-it-yourself maintenance WARNING The engine compartment contains many mechanisms and fluids that may move suddenly, become hot, or become electrically energized. To avoid death or serious injury, observe the following precautions. ■ When working on the engine compartment ● Make sure that the “ACCESSORY”...
Page 418 7-3. Do-it-yourself maintenance NOTICE ■ If you remove the air cleaner filter Driving with the air cleaner filter removed may cause excessive engine wear due to dirt in the air. ■ If the brake fluid level is low or high It is normal for the brake fluid level to go down slightly as the brake pads wear or when the fluid level in the accumulator is high.
Page 419: Hood
7-3. Do-it-yourself maintenance Hood Release the lock from the inside of the vehicle to open the hood. Pull the hood lock release lever. The hood will pop up slightly. Move the auxiliary catch lever to side direction and lift the hood.
Page 420 7-3. Do-it-yourself maintenance WARNING ■ Pre-driving check Check that the hood is fully closed and locked. If the hood is not locked properly, it may open while the vehicle is in motion and cause an accident, which may result in death or serious injury. ■...
Page 421: Positioning A Floor Jack
7-3. Do-it-yourself maintenance Positioning a floor jack When using a floor jack, follow the instructions in the manual provided with the jack and perform the operation safely. When raising your vehicle with a floor jack, position the jack cor- rectly. Improper placement may damage your vehicle or cause injury.
Page 422: Engine Compartment
7-3. Do-it-yourself maintenance Engine compartment Washer fluid tank (P. 432) Power control unit coolant reservoir (P. 425) Engine coolant reservoir (P. 425) 12-volt battery (P. 427) Engine oil level dipstick Fuse box (P. 461) (P. 422) Radiator (P. 427) Engine oil filler cap (P. 423) Condenser (P.
Page 423 7-3. Do-it-yourself maintenance Engine oil With the engine at operating temperature and turned off, check the oil level on the dipstick. Checking the engine oil ■ Park the vehicle on level ground. After warming up the engine and turning off the hybrid system, wait more than 5 minutes for the oil to drain back into the bottom of the engine.
Page 424 7-3. Do-it-yourself maintenance Adding engine oil ■ If the oil level is below or near the low level mark, add engine oil of the same type as that already in the engine. Make sure to check the oil type and prepare the items needed before adding oil.
Page 425 Dispose of used oil and filters only in a safe and acceptable manner. Do not dispose of used oil and filters in household trash, in sewers or onto the ground. Call your Toyota dealer, service station or auto parts store for information concerning recycling or disposal. ●...
Page 426 7-3. Do-it-yourself maintenance Coolant The coolant level is satisfactory if it is between the “FULL” and “LOW” lines on the reservoir when the hybrid system is cold. Engine coolant reservoir ■ Reservoir cap “FULL” line “LOW” line If the level is on or below the “LOW”...
Page 427 If the coolant level drops within a short time of replenishing Visually check the radiator, hoses, engine/power control unit coolant reservoir caps, drain cock and water pump. If you cannot find a leak, have your Toyota dealer test the cap and check for leaks in the cooling system. WARNING ■...
Page 428 Radiator and condenser Check the radiator and condenser and clear away any foreign objects. If either of the above parts is extremely dirty or you are not sure of their condition, have your vehicle inspected by your Toyota dealer. WARNING ■...
Page 429 7-3. Do-it-yourself maintenance Checking battery fluid ■ If there are lines on the side of the battery: Check that the level is between the upper and lower lines. Upper line Lower line If the fluid level is at or below the lower line, add distilled water.
Page 430 12-volt battery. Take extra care when connecting the 12-volt battery if the power switch mode prior to dis- charge is unknown. If the system will not start even after multiple attempts, at all methods above, contact your Toyota dealer. C-HR_HV_OM_General_OM10653E...
Page 431 7-3. Do-it-yourself maintenance WARNING ■ Chemicals in the 12-volt battery The 12-volt battery contains poisonous and corrosive sulfuric acid and may produce hydrogen gas which is flammable and explosive. To reduce the risk of death or serious injury, take the following precautions while working on or near the 12-volt battery: ●...
Page 432 7-3. Do-it-yourself maintenance WARNING ■ Emergency measures regarding electrolyte ● If electrolyte gets in your eyes Flush your eyes with clean water for at least 15 minutes and get immedi- ate medical attention. If possible, continue to apply water with a sponge or cloth while traveling to the nearest medical facility.
Page 433 7-3. Do-it-yourself maintenance Washer fluid Add washer fluid in the following situations: ● A washer does not work. ● The washer fluid level extremely low Raise the cap keeping your finger pressed down on the hole in the center and check the fluid level in the tube.
Page 434 7-3. Do-it-yourself maintenance WARNING ■ When adding washer fluid Do not add washer fluid when the hybrid system is hot or running as washer fluid contains alcohol and may catch fire if spilled on the engine, etc. NOTICE ■ Do not use any fluid other than washer fluid Do not use soapy water or engine antifreeze instead of washer fluid.
Page 435 7-3. Do-it-yourself maintenance Air cleaner filter Check the air cleaner filter as follows: Release the clips. Lift the cover and take out the air cleaner filter. Inspect the outer surface of the filter, and replace the fil- ter if it is extremely dirty. If the filter is only moderately dusty, use compressed air to blow dust out of the filter.
Page 436 7-3. Do-it-yourself maintenance WARNING ■ To prevent inhaling dust Wear a respirator when using compressed air to clean the air cleaner filter. NOTICE ■ To prevent damaging the engine Do not drive with the air cleaner filter removed. Doing so causes excessive engine wear.
Page 437: Tires
7-3. Do-it-yourself maintenance Tires Replace or rotate tires in accordance with maintenance sched- ules and treadwear. Checking tires Check if the treadwear indicators are showing on the tires. Also check the tires for uneven wear, such as excessive wear on one side of the tread.
Page 438 Front Front To equalize tire wear and help extend tire life, Toyota recommends that tire rotation is carried out approximately every 10000 km (6000 miles). Tire pressure warning system Your vehicle is equipped with a tire pressure warning system that uses tire pressure warning valves and transmitters to detect low tire inflation pressure before serious problems arise.
Page 439 ID codes must be registered in the tire pressure warning computer and the tire pressure warning system must be initialized. Have tire pressure warning valve and transmitter ID codes registered by your Toyota dealer. (P. 439) ◆ Initializing the tire pressure warning system When the tire size is changed, the tire pressure warning system must be initialized.
Page 440 ● A tire goes flat repeatedly or cannot be properly repaired due to the size or location of a cut or other damage If you are not sure, consult with your Toyota dealer. ■ Replacing tires and wheels If the ID code of the tire pressure warning valve and transmitter is not regis- tered, the tire pressure warning system will not work properly.
Page 441 ● In the following cases, the tire pressure warning system may not operate properly. • If non-genuine Toyota wheels are used. • A tire has been replaced with a tire that is not an OE (Original Equipment) tire. • A tire has been replaced with a tire that is not of the specified size.
Page 442 It is not necessary to register the ID codes when replacing normal tires with snow tires, if the ID codes for the wheels of both normal tires and snow tires are registered beforehand. For information about changing ID codes, ask your Toyota dealer. C-HR_HV_OM_General_OM10653E...
Page 443 7-3. Do-it-yourself maintenance ■ Tire pressure warning system certification For vehicles sold in Bahama  For vehicles sold in Jamaica  For vehicles sold in Argentina  For vehicles sold in Paraguay  For vehicles sold in Morocco  For vehicles sold in Jordan ...
Page 444 Do not mix tires of different makes, models or tread patterns. Also, do not mix tires of remarkably different treadwear. ● Do not use tire sizes other than those recommended by Toyota. ● Do not mix differently constructed tires (radial, bias-belted or bias-ply tires).
Page 445 When a tire is repaired with liquid sealants, the tire pressure warning valve and transmitter may not operate properly. If a liquid sealant is used, contact your Toyota dealer or other qualified service shop as soon as possible. After use of liquid sealant, make sure to replace the tire pressure warning valve and transmitter when repairing or replacing the tire.
Page 446: Tire Inflation Pressure
Reduced tire life due to wear ● Reduced safety ● Damage to the drivetrain If a tire needs frequent inflating, have it checked by your Toyota dealer. ■ Instructions for checking tire inflation pressure When checking tire inflation pressure, observe the following: ●...
Page 447 7-3. Do-it-yourself maintenance WARNING ■ Proper inflation is critical to save tire performance Keep your tires properly inflated. If the tires are not properly inflated, the following conditions may occur which could lead to an accident resulting in death or serious injury: ●...
Page 448: Wheels
● Used wheels ● Bent wheels that have been straightened Aluminum wheel precautions ● Use only Toyota wheel nuts and wrenches designed for use with your aluminum wheels. ● When rotating, repairing or changing your tires, check that the wheel nuts are still tight after driving 1600 km (1000 miles).
Page 449 7-3. Do-it-yourself maintenance ■ When replacing wheels The wheels of your vehicle are equipped with tire pressure warning valves and transmitters (except for compact spare tire) that allow the tire pressure warning system to provide advance warning in the event of a loss in tire infla- tion pressure.
Page 450 ● Because tire repair or replacement may affect the tire pressure warning valves and transmitters, make sure to have tires serviced by your Toyota dealer or other qualified service shop. In addition, make sure to purchase your tire pressure warning valves and transmitters at your Toyota dealer.
Page 451: Hybrid Battery (Traction Battery) Air Intake Vent And Filter
7-3. Do-it-yourself maintenance Hybrid battery (traction battery) air intake vent and filter To prevent the fuel economy from being affected, visually inspect the hybrid battery (traction battery) air intake vent peri- odically for dust and clogs. If it is dusty or clogged or if “Mainte- nance required for Traction battery cooling parts.
Page 452 7-3. Do-it-yourself maintenance Remove the air intake vent cover. Pull the cover as shown in the illustration to disengage the 5 claws, starting from the claw in the upper right cor- ner. Pull the cover toward the front of the vehicle to remove Remove the air intake vent fil- ter.
Page 453 7-3. Do-it-yourself maintenance Reinstall the filter to the cover. Engage the filter to the 2 claws as shown in the illus- tration. Engage the 1 claw to install the filter. Make sure that the filter is not crooked or deformed when install- ing it.
Page 454 After the hybrid system is started, it may be necessary to drive the vehicle up to approximately 20 minutes before the warning message disappears. If the warning message does not disappear after driving for appropriately 20 minutes, have the vehicle inspected by your Toyota dealer. WARNING ■...
Page 455 ● Carefully handle the removed filter so that it will not be damaged. If the fil- ter is damaged, have it replaced with a new filter by your Toyota dealer. ● Make sure to reinstall the filter and cover to their original positions after cleaning.
Page 456: Air Conditioning Filter
7-3. Do-it-yourself maintenance Air conditioning filter The air conditioning filter must be changed regularly to maintain air conditioning efficiency. Removal method Turn the power switch off. Open the glove box. Slide off the damper. Push in each side of the glove box to disconnect the claws, and then slowly and fully open the glove box while supporting...
Page 457 7-3. Do-it-yourself maintenance With the glove box fully open, slightly lift up the glove box and pull toward the seat to detach the bottom of the glove box. Do not use excessive force if the glove box does not detach when lightly pulled.
Page 458 7-3. Do-it-yourself maintenance Remove the air conditioning fil- ter and replace it with a new one. The “UP” marks shown on the fil- ter should be pointing up. When installing, reverse the steps listed. ■ Checking interval Inspect and replace the air conditioning filter according to the maintenance schedule.
Page 459: Electronic Key Battery
7-3. Do-it-yourself maintenance Electronic key battery Replace the battery with a new one if it is depleted. You will need the following items: ● Flathead screwdriver ● Small flathead screwdriver ● Lithium battery CR2032 Replacing the battery Release the lock and take out the mechanical key.
Page 460 When installing, reverse the steps listed. ■ Use a CR2032 lithium battery ● Batteries can be purchased at your Toyota dealer, local electrical appliance shops or camera stores. ● Replace only with the same or equivalent type recommended by the manu- facturer.
Page 461 7-3. Do-it-yourself maintenance WARNING ■ Removed battery and other parts These parts are small and if swallowed by a child, they can cause choking. Keep away from children. Failure to do so could result in death or serious injury. NOTICE ■...
Page 462: Checking And Replacing Fuses
7-3. Do-it-yourself maintenance Checking and replacing fuses If any of the electrical components do not operate, a fuse may have blown. If this happens, check and replace the fuses as nec- essary. Turn the power switch off. Open the fuse box cover. Engine compartment type A fuse box ...
Page 463 7-3. Do-it-yourself maintenance Engine compartment type C fuse box  Remove the cover. When installing the cover, make sure to attach the claw. Left side instrument panel (left-hand drive vehicles)  Remove the lid. Make sure to press the claw during removal or installation.
Page 464 7-3. Do-it-yourself maintenance Left side instrument panel (right-hand drive vehicles)  Push the tab in and remove the cover. Remove the lid. Make sure to press the claw during removal or installation. Remove the fuse with the pull- out tool. Only type A fuses can be removed using the pullout tool.
Page 465 Except for type E: Replace the blown fuse with a new fuse of an appropriate amperage rat- ing. The amperage rating can be found on the fuse box lid. Type E: Contact your Toyota dealer. Type A Type B ...
Page 466 If the lights do not turn on even after the fuse has been replaced, a bulb may need replacement. (P. 466) ● If the replaced fuse blows again, have the vehicle inspected by your Toyota dealer. ■ If there is an overload in a circuit The fuses are designed to blow, protecting the wiring harness from damage.
Page 467: Light Bulbs
As there is a danger that components may be damaged, we recommend that replacement is carried out by your Toyota dealer. Preparing for light bulb replacement Check the wattage of the light bulb to be replaced. (P. 569) Bulb locations ■...
Page 468 7-3. Do-it-yourself maintenance Rear ■ Type A  Rear side marker lights Rear turn signal lights Back-up lights License plate lights C-HR_HV_OM_General_OM10653E...
Page 469 7-3. Do-it-yourself maintenance Type B  Rear turn signal lights (bulb type) Stop/tail lights (bulb type) Back-up lights (bulb type) License plate lights Rear fog light (bulb type) C-HR_HV_OM_General_OM10653E...
Page 470 7-3. Do-it-yourself maintenance Replacing light bulbs Front fog lights (if equipped on bulb type) ■ Remove the 2 screws and clip, and partly remove the fender liner. Unplug the connector while pressing the lock release. Turn the bulb base counter- clockwise and remove it.
Page 471 7-3. Do-it-yourself maintenance Install a new light bulb. Align the 3 tabs on the light bulb with the mounting and insert. Turn clockwise and secure the bulb base. Install the connector. Shake the bulb base gently to check that it is not loose, turn the front fog lights on once and visually confirm that no light is leaking through the mounting.
Page 472 7-3. Do-it-yourself maintenance Front turn signal lights (bulb type) ■ Turn the bulb base counter- clockwise. Remove the light bulb. When installing, reverse the steps listed. Front side marker lights (if equipped on bulb type) ■ Turn the bulb base counter- clockwise.
Page 473 7-3. Do-it-yourself maintenance Rear turn signal lights and rear side marker lights (type A), and ■ Stop/tail lights and rear turn signal lights (bulb type on type B) Open the back door and remove the cover. To prevent damaging the vehi- cle, wrap the flathead screw- driver with a tape.
Page 474 7-3. Do-it-yourself maintenance Remove the light bulb. Type A Type B   Rear turn signal lights Rear turn signal lights Rear side marker lights Stop/tail lights When installing the light bulb, install by conducting with the directions reversed. Install the lamp assembly. Align the guides ( ) and pins ) on the lamp assembly with...
Page 475 7-3. Do-it-yourself maintenance Install the 2 screws. Install the cover. C-HR_HV_OM_General_OM10653E...
Page 476 7-3. Do-it-yourself maintenance Back-up lights (type A and bulb type on type B) ■ Open the back door and remove the cover. To prevent damaging the vehi- cle, wrap the flathead screw- driver with a tape. Turn the bulb base counter- clockwise.
Page 477 7-3. Do-it-yourself maintenance License plate lights ■ Open the back door and remove the cover. To prevent damaging the vehi- cle, wrap the flathead screw- driver with a tape. Turn the bulb base counter- clockwise. Remove the light bulb. When installing, reverse the steps listed. C-HR_HV_OM_General_OM10653E...
Page 478 7-3. Do-it-yourself maintenance Rear fog light (if equipped on bulb type) ■ Turn the bulb base counter- clockwise. Remove the light bulb. When installing, reverse the steps listed. C-HR_HV_OM_General_OM10653E...
Page 479 7-3. Do-it-yourself maintenance Side turn signal lights ■ Insert a flathead screwdriver and release the claw for the outside rear view mirror cover. To prevent damaging the vehi- cle, wrap the flathead screw- driver with a tape. Release the cover claws spanning over the entire perimeter.
Page 480 7-3. Do-it-yourself maintenance Insert a flathead screwdriver and remove the lens to the outside. Remove the socket from the side turn signal light housing. Remove the bulb. Replace the bulb and install the socket to the side turn signal light housing. Align the grooves of the socket to the side turn signal light hous- ing.
Page 481 7-3. Do-it-yourself maintenance Install the lens. Insert the claw of the lens. Attach the lens. Arrange the wire harness on the back side of the lens. Insert the claw of the cover. Attach the claw on the bot- tom part of the cover. C-HR_HV_OM_General_OM10653E...
Page 482 Replacing the following bulbs ■ If any of the lights listed below has burnt out, have it replaced by your Toyota dealer. ● Headlights ● Front position lights/daytime running lights ● Front turn signal lights (vehicles with LED type) ●...
Page 483 Temporary condensation build-up on the inside of the headlight lens does not indicate a malfunction. Contact your Toyota dealer for more information in the following situations: ● Large drops of water have built up on the inside of the lens.
Page 484 7-3. Do-it-yourself maintenance WARNING ■ Replacing light bulbs ● Turn off the lights. Do not attempt to replace the bulb immediately after turning off the lights. The bulbs become very hot and may cause burns. ● Do not touch the glass portion of the light bulb with bare hands. When it is unavoidable to hold the glass portion, use and hold with a clean dry cloth to avoid getting moisture and oils on the bulb.
Page 485 7-3. Do-it-yourself maintenance C-HR_HV_OM_General_OM10653E...
Page 486: When Trouble Arises
When trouble arises 8-1. Essential information 8-2. Steps to take in an emergency Emergency flashers...486 If your vehicle needs to If your vehicle has be towed ......489 to be stopped in an emergency ....487 If you think something is wrong..495 If the vehicle is trapped in rising water ..488 If a warning light turns on or...
Page 487: 8-1. Essential Information
8-1. Essential information Emergency flashers The emergency flashers are used to warn other drivers when the vehicle has to be stopped in the road due to a breakdown, etc. Press the switch. All the turn signal lights will flash. To turn them off, press the switch once again.
Page 488: If Your Vehicle Has To Be Stopped In An Emergency
8-1. Essential information If your vehicle has to be stopped in an emergency Only in an emergency, such as if it becomes impossible to stop the vehicle in the normal way, stop the vehicle using the follow- ing procedure: Steadily step on the brake pedal with both feet and firmly depress it. Do not pump the brake pedal repeatedly as this will increase the effort required to slow the vehicle.
Page 489: If The Vehicle Is Trapped In Rising Water
However, an emergency hammer cannot shatter the windshield as it is lam- inated glass. : Contact your Toyota dealer or aftermarket accessory manufacturer for fur- ther information about an emergency hammer. ■ Escaping the vehicle from the window There are cases where escaping the vehicle from the window is not possi- ble due to seating position, passenger body type, etc.
Page 490: Steps To Take
Situations when it is necessary to contact dealers before towing The following may indicate a problem with your hybrid transmission. Contact your Toyota dealer or commercial towing service before tow- ing. ● The hybrid system warning message shows on the multi-informa- tion display and the vehicle does not move.
Page 491 8-2. Steps to take in an emergency Towing with a sling-type truck Do not tow with a sling-type truck to prevent body damage. Towing with a wheel-lift type truck From the front From the rear   Release the parking brake. Use a towing dolly under the front wheels.
Page 492 8-2. Steps to take in an emergency Using a flatbed truck If your vehicle is transported by a flatbed truck, it should be tied down at the locations shown in the illustration. If you use chains or cables to tie down your vehicle, the angles shaded in black must be 45°.
Page 493 : If the vehicle is not equipped with a wheel nut wrench, a wheel nut wrench can be purchased at your Toyota dealer. Securely attach cables or chains to the towing eyelet. Take care not to damage the vehicle body.
Page 494 ■ Wheel nut wrench Vehicles without a wheel nut wrench: Wheel nut wrench can be purchased at your Toyota dealer. Vehicles with a wheel nut wrench: Wheel nut wrench is installed in the lug- gage compartment. (P. 513, 530) WARNING Observe the following precautions.
Page 495 8-2. Steps to take in an emergency NOTICE ■ To prevent damage to the vehicle when towing using a wheel-lift type truck ● Do not tow the vehicle from the rear when the power switch is off. The steering lock mechanism is not strong enough to hold the front wheels straight.
Page 496: If You Think Something Is Wrong
8-2. Steps to take in an emergency If you think something is wrong If you notice any of the following symptoms, your vehicle proba- bly needs adjustment or repair. Contact your Toyota dealer as soon as possible. Visible symptoms ● Fluid leaks under the vehicle.
Page 497: If A Warning Light Turns On Or A Warning Buzzer Sounds
• Malfunction in the electronically controlled brake system  Immediately stop the vehicle in a safe place and con- (Red) tact your Toyota dealer. Continuing to drive the vehi- cle may be dangerous. Low engine oil pressure warning light (warning buzzer)
Page 498 Indicates a malfunction in: • The hybrid system; • The electronic engine control system; or • The electronic throttle control system.  Have the vehicle inspected by your Toyota dealer immediately. SRS warning light Indicates a malfunction in: • The SRS airbag system; or •...
Page 499 • The TRC (Traction Control) system; or • The hill-start assist control system. The light will flash when the VSC, TRC or ABS is operat- ing. (P. 289)  Have the vehicle inspected by your Toyota dealer immediately. Brake system warning light Indicates a malfunction in: •...
Page 500 Toyota dealer. When the light comes on after blinking for 1 minute: Malfunction in the tire pressure warning system (P. 503)  Have the system checked by your Toyota dealer. High engine coolant temperature warning light (warning buzzer) Indicates that the engine coolant temperature is too high ...
Page 501  Release the accelerator pedal and depress the brake pedal. Indicates a malfunction in the Brake Override System (with warning buzzer)  Have the vehicle inspected by your Toyota dealer immediately. Drive-Start Control Indicates that the shift position was changed and Drive- Start Control was operated while depressing the accelera- tor pedal.
Page 502 8-2. Steps to take in an emergency For GCC countries , Jordan and Lebanon  Driver’s seat belt warning buzzer: The driver’s seat belt warning buzzer sounds to alert the driver that his or her seat belt is not fastened. Once the power switch is turned to ON mode, the buzzer sounds.
Page 503 8-2. Steps to take in an emergency ■ Electric power steering system warning light (warning buzzer) When the 12-volt battery charge becomes insufficient or the voltage tempo- rarily drops, the electric power steering system warning light may come on and the warning buzzer may sound. ■...
Page 504 1 minute If the tire pressure warning light frequently comes on after blinking for 1 minute when the power switch is turned to ON mode, have it checked by your Toyota dealer. ■ Warning buzzer In some cases, the buzzer may not be heard because of noisy place or an audio sound.
Page 505 ■ If both the ABS and the brake system warning lights remain on Stop your vehicle in a safe place immediately and contact your Toyota dealer. The vehicle will become extremely unstable during braking, and the ABS system may fail, which could cause an accident resulting in death or serious injury.
Page 506: If A Warning Message Is Displayed
When a message is shown, perform the correction procedure appropriate to the message. Multi-information display If any of the message or indicator comes on again after the following actions have been performed, contact your Toyota dealer. C-HR_HV_OM_General_OM10653E...
Page 507 Messages and warnings The warning lights and warning buzzers operate as follows depending on the content of the message. If a message indicates the need for inspection by a dealer, have the vehicle inspected by your Toyota dealer immediately. System...
Page 508 The warning messages explained below may differ from the actual messages according to operation conditions and vehicle specifications. ■ If a message that indicates the need for visiting your Toyota dealer is displayed The system or part shown on the multi-information display is malfunctioning.
Page 509 (P. 552). ● If the following messages are shown, there may be a malfunction. Immedi- ately stop the vehicle in a safe place and contact your Toyota dealer. Con- tinuing to drive the vehicle may be dangerous. • “Braking Power Low.”...
Page 510 8-2. Steps to take in an emergency ■ If “Engine Oil Level Low. Add or Replace Oil.”is displayed The engine oil level is low. Check the level of the engine oil, and add if neces- sary. This message may appear if the vehicle is stopped on a slope. Move the vehicle to a level surface and check to see if the message disappears.
Page 511 If this message is displayed but you have not had a new electronic key regis- tered, ask your Toyota dealer to check if an unknown electronic key (other than those in your possession) has been registered.
Page 512: If You Have A Flat Tire (Vehicles With An Emergency Tire Puncture Repair Kit)
8-2. Steps to take in an emergency If you have a flat tire (vehicles with an emergency tire puncture repair kit) Vehicles equipped with an emergency tire puncture repair kit do not have a spare tire equipped. A puncture caused by a nail or screw passing through the tire tread can be repaired temporarily with the emergency tire punc- ture repair kit.
Page 513 A flat tire that cannot be repaired with the emergency tire puncture repair In the following cases, the tire cannot be repaired with the emergency tire puncture repair kit. Contact your Toyota dealer. ● When the tire is damaged due to driving without sufficient air pressure ●...
Page 514 8-2. Steps to take in an emergency Location of the emergency tire puncture repair kit and tools Towing eyelet Jack handle Wheel nut wrench Jack Emergency tire puncture repair kit C-HR_HV_OM_General_OM10653E...
Page 515 8-2. Steps to take in an emergency Emergency tire puncture repair kit components Nozzle Pressure release button Hose Power plug Compressor switch Sticker Air pressure gauge C-HR_HV_OM_General_OM10653E...
Page 516 8-2. Steps to take in an emergency Taking out the emergency tire puncture repair kit Remove the deck board. (P. 384) Take out the emergency tire puncture repair kit. (P. 513) Emergency repair method Take out the repair kit. When taking out the bottle from the original bag, do not tear or discard the bag.
Page 517 8-2. Steps to take in an emergency Connect the nozzle to the valve. Screw the end of the nozzle clock- wise as far as possible. The bottle should hang vertically without contacting the ground. If the bottle does not hang vertically, move the vehicle so that the tire valve is located properly.
Page 518 8-2. Steps to take in an emergency Make sure that the compressor switch is off. Remove the power plug from the compressor. Connect the power plug to the power outlet socket. (P. 393) C-HR_HV_OM_General_OM10653E...
Page 519 8-2. Steps to take in an emergency Check the specified tire inflation pressure. Tire inflation pressure is specified on the label as shown. (P. 568) Start the hybrid system. To inject the sealant and inflate the tire, turn the compressor switch on.
Page 520 Turn the compres- sor switch off and contact your Toyota dealer. • If the tire inflation pressure exceeds the specified air pressure, let out some air to adjust the tire inflation pressure. (P. 523, 568)
Page 521 8-2. Steps to take in an emergency Turn the compressor off. Pull out the power plug from the power outlet socket and then dis- connect the nozzle from the valve on the tire. Some sealant may leak when the hose is removed. Press the button to release pressure from the bottle.
Page 522 8-2. Steps to take in an emergency Install the valve cap onto the valve of the repaired tire. Disconnect the hose from the bottle and attach the cap to the bottle. Place the bottle in the original bag and zip it. Temporarily store the bottle and compressor in the luggage com- partment.
Page 523 Drive for about 5 km (3 miles) and then perform Store the compressor in the luggage compartment. Taking precautions to avoid sudden braking, sudden acceleration and sharp turns, drive carefully at under 80 km/h (50 mph) to the nearest your Toyota dealer or replacement. C-HR_HV_OM_General_OM10653E...
Page 524 8-2. Steps to take in an emergency ■ If the tire is inflated to more than the specified air pressure Press the button to let some air out. Check that the air pressure indicator shows the specified air pressure. If the air pressure is under the designated pressure, turn the compressor switch on again and repeat the inflation procedure until the specified air pressure is reached.
Page 525 The sealant stored in the emergency tire puncture repair kit can be used only once to temporarily repair a single tire. If the sealant has been used and needs to be replaced, purchase a new bottle at your Toyota dealer. The compressor is reusable.
Page 526 8-2. Steps to take in an emergency WARNING ■ Do not drive the vehicle with a flat tire Do not continue driving with a flat tire. Driving even a short distance with a flat tire can damage the tire and the wheel beyond repair.
Page 527 8-2. Steps to take in an emergency WARNING ■ When fixing the flat tire ● Stop your vehicle in a safe and flat area. ● Do not touch the wheels or the area around the brakes immediately after the vehicle has been driven. After the vehicle has been driven, the wheels and the area around the brakes may be extremely hot.
Page 528 8-2. Steps to take in an emergency WARNING ■ Driving to spread the liquid sealant evenly Observe the following precautions to reduce the risk of accidents. Failing to do so may result in a loss of vehicle control and cause death or serious injury.
Page 529 When a tire is repaired with liquid sealants, the tire pressure warning valve and transmitter may not operate properly. If a liquid sealant is used, contact your Toyota dealer or other qualified service shop as soon as possible. After use of liquid sealant, make sure to replace the tire pressure warning valve and transmitter when repairing or replacing the tire.
Page 530: If You Have A Flat Tire (Vehicles With A Spare Tire)
8-2. Steps to take in an emergency If you have a flat tire (vehicles with a spare tire) Your vehicle is equipped with a spare tire. The flat tire can be replaced with the spare tire. For details about tires: P. 436 WARNING ■...
Page 531 8-2. Steps to take in an emergency Location of the spare tire, jack and tools Vehicles with a compact spare tire  Towing eyelet Jack handle Wheel nut wrench Spare tire Jack C-HR_HV_OM_General_OM10653E...
Page 532 8-2. Steps to take in an emergency Vehicles with a full-size spare tire  Wheel nut wrench Spare tire Towing eyelet Jack handle Jack C-HR_HV_OM_General_OM10653E...
Page 533 8-2. Steps to take in an emergency WARNING ■ Using the tire jack Observe the following precautions. Improper use of the tire jack may cause the vehicle to suddenly fall off the jack, leading to death or serious injury. ● Do not use the tire jack for any purpose other than replacing tires or install- ing and removing tire chains.
Page 534 8-2. Steps to take in an emergency Taking out the jack Remove the deck board. (P. 384) Take out the jack. Taking out the spare tire Remove the deck board. (P. 384) Remove the cushion. Loosen the center fastener that secures the spare tire.
Page 535 8-2. Steps to take in an emergency Replacing a flat tire Chock the tires. Flat tire Wheel chock positions Left-hand side Behind the rear right-hand side tire Front Right-hand side Behind the rear left-hand side tire Left-hand side In front of the front right-hand side tire Rear Right-hand side In front of the front left-hand side tire...
Page 536 8-2. Steps to take in an emergency Assemble the jack handle and the wheel nut wrench as shown in the illustration. Raise the vehicle until the tire is slightly raised off the ground. Remove all the wheel nuts and the tire. When resting the tire on the ground, place the tire so that the wheel design faces up to avoid...
Page 537 • If there are any cracks or deformations in the bolt screws, nut threads or bolt holes of the wheel, have the vehicle inspected by your Toyota dealer. • When installing the wheel nuts, be sure to install them with the tapered ends facing inward.
Page 538 8-2. Steps to take in an emergency Installing the spare tire Remove any dirt or foreign mat- ter from the wheel contact sur- face. If foreign matter is on the wheel contact surface, the wheel nuts may loosen while the vehicle is in motion, causing the tire to come off.
Page 539 8-2. Steps to take in an emergency Firmly tighten each wheel nut two or three times in the order shown in the illustration. Tightening torque: 103 N·m (10.5 kgf·m, 76 ft·lbf) Stow the flat tire, tire jack and all tools. ■...
Page 540 The vehicle speed may not be correctly detected, and the following systems may not operate correctly: • ABS & Brake assist • Cruise control • VSC • Toyota parking assist-sensor • TRC • S-IPA (Simple Intelligent Parking • EPS Assist System) : If equipped ■...
Page 541 When a tire is repaired with liquid sealants, the tire pressure warning valve and transmitter may not operate properly. If a liquid sealant is used, contact your Toyota dealer or other qualified service shop as soon as possible. Make sure to replace the tire pressure warning valve and transmitter when replacing the tire.
Page 542: If The Hybrid System Will Not Start
8-2. Steps to take in an emergency If the hybrid system will not start Reasons for the hybrid system not starting vary depending on the situation. Check the following and perform the appropriate procedure: The hybrid system will not start even though the correct starting procedure is being followed.
Page 543 ● The 12-volt battery may be discharged. (P. 546) ● One or both of the 12-volt battery terminals may be disconnected. (P. 427) Contact your Toyota dealer if the problem cannot be repaired, or if repair procedures are unknown. Emergency start function...
Page 544: If The Electronic Key Does Not Operate Properly
Use the mechanical key (P. 135) in order to perform the following operations: Locks all the doors Closes the windows (turn and hold) Unlocks all the doors Opens the windows (turn and hold) : These settings must be custom- ized at your Toyota dealer. (P. 576) C-HR_HV_OM_General_OM10653E...
Page 545 8-2. Steps to take in an emergency Starting the hybrid system Ensure that the shift lever is in P and depress the brake pedal. Touch the Toyota emblem side of the electronic key to the power switch. When electronic detected, a buzzer sounds and the power switch will turn to ON mode.
Page 546 8-2. Steps to take in an emergency ■ Stopping the hybrid system Set the parking brake, shift the shift lever to P and press the power switch as you normally do when stopping the hybrid system. ■ Replacing the key battery As the above procedure is a temporary measure, it is recommended that the electronic key battery be replaced immediately when the battery is depleted.
Page 547: If The 12-Volt Battery Is Discharged
The following procedures may be used to start the hybrid sys- tem if the vehicle’s 12-volt battery is discharged. You can also call your Toyota dealer or a qualified repair shop. If you have a set of jumper (or booster) cables and a second vehicle with a 12-volt battery, you can jump start your vehicle by following the steps below.
Page 548 8-2. Steps to take in an emergency Connect the jumper cables according to the following procedure: Connect a positive jumper cable clamp to the positive (+) battery terminal on your vehicle. Connect the clamp on the other end of the positive cable to the positive (+) battery terminal on the second vehicle.
Page 549 Make sure the “READY” indicator comes on. If the indicator light does not come on, contact your Toyota dealer. Once the hybrid system has started, remove the jumper cables in the exact reverse order from which they were connected.
Page 550 ■ When the 12-volt battery is removed or discharged ● Information stored in the ECU is cleared. When the 12-volt battery is depleted, have the vehicle inspected at your Toyota dealer. ● Some systems may require initialization. (P. 580) ■...
Page 551 • If the 20 hour rate capacity is low, even if the time period where the vehi- cle is not used is a short time, the 12-volt battery may discharge and the engine may not be able to start. ● For details, consult your Toyota dealer. WARNING ■ When removing the 12-volt battery terminals Always remove the negative (-) terminal first.
Page 552 8-2. Steps to take in an emergency WARNING ■ 12-volt battery precautions The 12-volt battery contains poisonous and corrosive acidic electrolyte, while related parts contain lead and lead compounds. Observe the following precautions when handling the 12-volt battery: ● When working with the 12-volt battery, always wear safety glasses and take care not to allow any battery fluids (acid) to come into contact with skin, clothing or the vehicle body.
Page 553: If Your Vehicle Overheats
If you do not see steam: Carefully lift the hood. After the hybrid system has cooled down sufficiently, inspect the hoses and radiator core (radiator) for any leaks. Radiator Cooling fans If a large amount of coolant leaks, immediately contact your Toyota dealer. C-HR_HV_OM_General_OM10653E...
Page 554 (The fans may not operate in freezing temperatures.) If the fans are not operating: Stop the hybrid system immediately and contact your Toyota dealer. If the fans are operating: Have the vehicle inspected at the nearest Toyota dealer.
Page 555 (radiator) for any leaks. Radiator Cooling fans If a large amount of coolant leaks, immediately contact your Toyota dealer The coolant level is satisfac- tory if it is between the “FULL” and “LOW” lines on the reservoir. Reservoir “FULL” line “LOW”...
Page 556 Stop the hybrid system and contact your Toyota dealer. If the message is not displayed: The hybrid system temperature has dropped and the vehicle may be driven normally. However, if the message appears again frequently, contact your Toyota dealer. C-HR_HV_OM_General_OM10653E...
Page 557 8-2. Steps to take in an emergency WARNING ■ To prevent an accident or injury when inspecting under the hood of your vehicle Observe the following precautions. Failure to do so may result in serious injury such as burns. ● If steam is seen coming from under the hood, do not open the hood until the steam has subsided.
Page 558: If The Vehicle Becomes Stuck
8-2. Steps to take in an emergency If the vehicle becomes stuck Carry out the following procedures if the tires spin or the vehicle becomes stuck in mud, dirt or snow: Stop the hybrid system. Shift the shift lever to P and set the parking brake.
Page 559 8-2. Steps to take in an emergency WARNING ■ When attempting to free a stuck vehicle If you choose to push the vehicle back and forth to free it, make sure the surrounding area is clear to avoid striking other vehicles, objects or people. The vehicle may also lunge forward or lunge back suddenly as it becomes free.
Page 560: Vehicle Specifications
Vehicle specifications 9-1. Specifications Maintenance data (fuel, oil level, etc.)...560 Fuel information ....570 9-2. Customization Customizable features ..571 9-3. Initialization Items to initialize ....580 C-HR_HV_OM_General_OM10653E...
Page 561: 9-1. Specifications
The vehicle identification number (VIN) is the legal identifier for your vehicle. This is the primary identification number for your Toyota. It is used in registering the ownership of your vehicle. This number is stamped on the top left of the instrument panel.
Page 562 9-1. Specifications This number is also on the manufacturer’s label or the Certification Regulation label on the left-hand side center pil- lar. : For vehicles sold in Lebanon, or vehicles with model code that have “W” as the last letter : For vehicles with model code that have “V”...
Page 563 9-1. Specifications Engine Model 2ZR-FXE Type 4-cylinder in line, 4-cycle, gasoline 80.5  88.3 mm (3.17  3.48 in.) Bore and stroke Displacement 1798 cm (109.7 cu.in.) Valve clearance Automatic adjustment Maximum vehicle 170 km/h (106 mph) speed Maximum torque 142 N·m (14.8 kgf·m, 104.7 ft·lbf) @3600 rpm (NET) Maximum output...
Page 564 9-1. Specifications Electric motor (traction motor) Type Permanent magnet synchronous motor Maximum output 53 kW Maximum torque 163 N·m (16.6 kgf·m, 120.2 ft·lbf) Hybrid battery (traction battery) Voltage 7.2 V/module Capacity 6.5 Ah (3HR) Quantity 28 modules Nominal voltage 201.6 V Lubrication system Oil capacity (Drain and refill ...
Page 565 9-1. Specifications Engine oil selection ■ “Toyota Genuine Motor Oil” is used in your Toyota vehicle. Use Toyota approved “Toyota Genuine Motor Oil” or equivalent to sat- isfy the following grade and viscosity. Oil grade: 0W-20, 5W-20, 5W-30 and 10W-30: API grade SL “Energy-Conserving”, SM “Energy-Conserving”, SN...
Page 566 9-1. Specifications Oil viscosity (0W-20 is explained here as an example): • The 0W in 0W-20 indicates the characteristic of the oil which allows cold startability. Oils with a lower value before the W allow for easier starting of the engine in cold weather. •...
Page 567 Do not use plain water alone. : The fluid capacity is the quantity of reference. If replacement is necessary, contact your Toyota dealer. : For vehicles with model code that has “W” as the last letter : For vehicles with model code that has “V”...
Page 568 If replacement is necessary, contact your Toyota dealer. NOTICE ■ Transmission fluid type Using transmission fluid other than “Toyota Genuine ATF WS” may cause deterioration in shift quality, locking up of your transmission accompanied by vibration, and ultimately damage the transmission of your vehicle. C-HR_HV_OM_General_OM10653E...
Page 569 9-1. Specifications Brakes Left-hand drive vehicles  134 mm (5.3 in.) Pedal clearance Right-hand drive vehicles  125 mm (4.9 in.) 1  5 mm (0.04  0.20 in.) Pedal free play SAE J1703 or FMVSS No.116 DOT 3 or Fluid type SAE J1704 or FMVSS No.116 DOT 4 : Minimum pedal clearance when depressed with a force of 300 N (30.6 kgf,...
Page 570 9-1. Specifications Light bulbs Light Bulbs Type Front fog lights (bulb type) Front turn signal lights (bulb type) Front side marker lights (bulb type) Side turn signal lights (bulb type) Stop/tail lights (bulb type) 21/5 Exterior Rear side marker lights Rear turn signal lights (bulb type) Rear fog light (bulb type) Back-up lights (bulb type)
Page 571: Fuel Information
■ Use of ethanol blended gasoline in a gasoline engine Toyota allows the use of ethanol blended gasoline where the ethanol content is up to 10%. Make sure that the ethanol blended gasoline to be used has a Research Octane Number that follows the above.
Page 572: Customization
Your vehicle includes a variety of electronic features that can be personalized to your preferences. The settings of these features can be changed using the multi-information display, or at your Toyota dealer. Customizing vehicle features ■ Changing using the multi-information display Press “”...
Page 573 Customizable Features Some function settings are changed simultaneously with other func- tions when customized. Contact your Toyota dealer for further details. Settings that can be changed using the multi-information display Settings that can be changed on the multimedia system display (if...
Page 574 9-2. Customization Gauges, meters and multi-information display (P. 119) ■ Customized Function Default setting setting English – Language km (km/L) Units km (L/100 km) – miles (MPG) EV Indicator – – (Self-lighting) Current fuel consumption (gauge display) Drive information 1 –...
Page 575 9-2. Customization Instrument cluster (P. 122) ■ Customized Function Default setting setting Sensor sensitivity for darkening the bright- ness of the instrument Standard -2 to 2 – – cluster depending on the outside brightness Sensor sensitivity for returning bright- ness of the instrument Standard -2 to 2 –...
Page 576 9-2. Customization Smart entry & start system (P. 151) ■ Customized Function Default setting setting Smart entry & start – system Smart door unlocking All the doors Driver’s door – Number of consecu- As many as tive door lock opera- 2 times –...
Page 577 9-2. Customization Power windows (P. 174) ■ Customized Function Default setting setting Mechanical key linked – – operation (open) Mechanical key linked – – operation (close) Wireless remote con- trol linked operation – – (open) Wireless remote con- trol linked operation –...
Page 578 60 seconds Time elapsed before headlights automati- 30 seconds 90 seconds – – cally turn off 120 seconds : If equipped Toyota parking assist-sensor (P. 240) ■ Customized Function Default setting setting Toyota parking assist- – – sensor Detection distance of Near –...
Page 579 9-2. Customization Automatic air conditioning system (P. 364) ■ Customized Function Default setting setting Switching between out- side air and recircu- lated air mode linked to – A/C auto switch opera- tion : If equipped Illumination (P. 376) ■ Customized Function Default setting setting...
Page 580 9-2. Customization ■ In the following situations, customize mode in which the settings can be changed through the multi-information display will automatically be turned off ● A warning message appears after the customize mode screen is displayed. ● The power switch is turned off. ●...
Page 581: 9-3. Initialization
9-3. Initialization Items to initialize The following items must be initialized for normal system opera- tion after such cases as the 12-volt battery being reconnected, or maintenance being performed on the vehicle: Item When to initialize Reference Power window • When functioning abnormally P.
Page 582: Index
Index What to do if... (Troubleshooting) .....582 Alphabetical index ......586 For vehicles with multimedia system, refer to “Multimedia Owner’s Manual” for information regarding the equipment listed below. • Audio/visual system • Rear view monitor system C-HR_HV_OM_General_OM10653E...
Page 583 Toyota dealer. (P. 135) ● If you lose your electronic keys, the risk of vehicle theft increases signifi- cantly. Contact your Toyota dealer immediately. (P. 137) The doors cannot be locked or unlocked ● Is the electronic key battery weak or depleted? (P. 458) ●...
Page 584 What to do if... (Troubleshooting) If you think something is wrong The hybrid system does not start ● Did you press the power switch while firmly depressing the brake pedal? (P. 192) ● Is the shift lever in P? (P. 194) ●...
Page 585 What to do if... (Troubleshooting) A warning buzzer sounds during driving ● The seat belt reminder light is flashing Are the driver and the front passenger wearing the seat belts? (P. 498) ● The parking brake indicator is on Is the parking brake released? (P. 210) Depending on the situation, other types of warning buzzer may also sound.
Page 586 What to do if... (Troubleshooting) When a problem has occurred If you have a flat tire ● Vehicles with an emergency tire puncture repair kit: Stop the vehicle in a safe place and repair the flat tire temporarily with the emergency tire puncture repair kit.
Page 587: Alphabetical Index
Alphabetical index Alphabetical index Alarm ........103 Anchor brackets ......86 A/C..........364 Antennas (smart entry & Air conditioning filter....455 start system)......151 Anti-lock Brake System (Anti-lock Brake System)..288 (ABS) ........288 Warning light ......497 Warning light......497 Assist grips ......
Page 588 Alphabetical index Back door ......... 145 Care........396, 401 Back-up lights Aluminum wheels....397 Replacing light bulb..475, 481 Exterior ......... 396 Wattage......... 569 Interior........401 Battery (12-volt battery) ..427 Seat belts......402 Battery checking ....427 Cargo hooks......383 If the 12-volt battery is CD player ........
Page 589 Alphabetical index Child safety ........ 56 12-volt battery Daytime running light precautions ....430, 550 system........219 Airbag precautions ....44 Deck board ....... 384 Child restraint system .....57 Defogger How your child should Outside rear view mirrors..368 wear the seat belt ....38 Rear window ......
Page 590 Alphabetical index Energy monitor ......127 Emergency flashers ....486 ECB (Electronically Emergency tire Controlled Brake System) ..288 puncture repair kit....511 Eco drive mode ......238 Engine........562 Electric motor ACCESSORY mode ..... 193 Location ........88 Compartment ......421 Specification......
Page 591 Alphabetical index Front turn signal lights ... 205 Replacing light bulbs..471, 481 First-aid kit storage space ..386 Turn signal lever ....205 Flat tire......511, 529 Wattage ........ 569 Floor mats ........32 Fuel ........... 229 Fluid Capacity........ 562 Brake........
Page 592 Alphabetical index Hybrid battery (traction battery) Location ........88 Hands-free system Specification ......563 (for cellular phone) ....353 Hybrid battery Head restraints......163 (traction battery) Headlights ........ 215 air intake vent ....93, 450 Automatic Hybrid system......88 headlight leveling....220 Brake Override System..
Page 593 Alphabetical index Identification ......560 Keyless entry Engine........561 Smart entry & Vehicle ........560 start system ....138, 145 Ignition switch Wireless remote control ..134 (power switch) ....... 192 Keys .......... 134 Illuminated entry system..378 Battery-saving function ..153 Immobilizer system ....
Page 594 Alphabetical index Language (multi-information Maintenance display)........122 Do-it-yourself maintenance... 415 Lever Maintenance data ....560 Auxiliary catch lever ....418 Maintenance requirements ... 404 Hood lock release lever ..418 Scheduled maintenance ..407 Shift lever ......201 Malfunction indicator lamp..497 Turn signal lever ....
Page 595 Odometer........115 Parking assist sensors S-IPA (Simple Intelligent Engine oil ......563 Parking Assist System) ..251 Opener Toyota Back door......146 parking assist-sensor ..240 Fuel filler door ....... 231 Parking brake......207 Hood ........418 Parking brake engaged Outside rear view mirrors ..
Page 596 Alphabetical index Radiator ........427 S-IPA (Simple Intelligent Radio ........309 Parking Assist System) ..251 Rear fog light Schedule maintenance.... 407 Replacing light bulb..477, 481 Seat belt reminder light... 498 Switch ........221 Seat belts........36 Wattage......... 569 Adjusting the seat belt ....
Page 597 Inside rear view mirror ..170 Spark plug ........ 566 Rain-sensing Specifications ......560 windshield wipers ....225 Speedometer......115 Toyota parking Sport mode....... 238 assist-sensor ...... 240 Steering lock ......195 Column lock release ..... 195 Service reminder indicators ... 108 Shift lever .........
Page 598 Alphabetical index Emergency flashers switch ... 486 EV drive mode switch ... 198 Tail lights Fog light switch ..... 221 Light switch ......215 Fuel filler door Replacing light bulbs..472, 481 opener switch ..... 231 Wattage ........ 569 Heated Talk switch steering wheel switch ..
Page 599 Emergency towing ....489 Vanity mirrors ......391 Towing eyelet......492 Vehicle data recordings .... 10 Trailer towing ....... 191 Vehicle identification Toyota parking number ........560 assist-sensor ......240 Vehicle Stability Control Traction Control (TRC) .... 289 (VSC) ........288 Trailer towing ......
Page 600 Slip indicator ......498 Replacing the battery.... 458 SRS warning light ....497 WMA disc ....... 311 Tire pressure......499 Toyota parking assist-sensor OFF indicator...... 497 Warning messages ....505 Washer......223, 227 Checking ....... 432 Preparing and checking before winter....... 298 Switch ......
Page 601 GAS STATION INFORMATION Fuel filler Auxiliary catch lever Fuel filler door door opener P. 418 P. 231 P. 231 Hood lock release Tire inflation pressure lever P. 418 P. 568 Fuel tank capacity 43 L (11.4 gal., 9.5 Imp.gal.) (Reference) Fuel type Unleaded gasoline only P.

Toyota C-HR Owner's Manual

1 For Safety and Security

1-1. for Safe Use

1-2. Child Safety

Hybrid System Precautions

Theft Deterrent System

2 Instrument Cluster

3 Operation of each Component

3-1. Key Information

Adjusting the Seats

Opening and

4 Driving

4-1. before Driving

4-2. Driving Procedures

Refueling

Using the Driving Support Systems

Driving Tips

5 Audio System

Basic Operations

5-2. Using the Audio System

Using the Radio

5-5. Using an External Device

Using Bluetooth

Bluetooth Audio

Bluetooth ® Phone

Bluetooth

6 Interior Features

6-1. Using the Air Conditioning

6-2. Using the Interior Lights

Using the Storage Features

Using the Other Interior

7 Maintenance and Care

Maintenance and Care Cleaning and Protecting

Maintenance Requirements

Do-It-Yourself Maintenance Do-It-Yourself Service Precautions

8 When Trouble Arises

8-1. Essential Information

Steps to Take

9 Vehicle Specifications

9-1. Specifications

Customization

9-3. Initialization

Quick Links

Related Manuals for Toyota C-HR

Summary of Contents for Toyota C-HR