Toshiba L640-BT2N13 User Manual

Toshiba L640-BT2N13 User Manual

L640-bt2n13 user's guide
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Satellite
Series User's Guide
If you need assistance:
Toshiba's Support Web site
pcsupport.toshiba.com
Toshiba Customer Support Center
Calling within the United States (800) 457-7777
Calling from outside the United States (949) 859-4273
For more information, see
page 162
®
L640/L650
in this guide.
"If Something Goes Wrong" on
GMAD00251012
03/10

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Summary of Contents for Toshiba L640-BT2N13

  • Page 1 Satellite Series User’s Guide If you need assistance: ❖ Toshiba’s Support Web site pcsupport.toshiba.com ❖ Toshiba Customer Support Center Calling within the United States (800) 457-7777 Calling from outside the United States (949) 859-4273 For more information, see page 162 in this guide.
  • Page 2 TOSHIBA AMERICA INFORMATION SYSTEMS, INC. (“TOSHIBA”), ITS AFFILIATES AND SUPPLIERS DO NOT WARRANT THAT OPERATION OF THE PRODUCT WILL BE UNINTERRUPTED OR ERROR FREE. YOU AGREE THAT TOSHIBA,...
  • Page 3 Only Peripherals complying with the FCC Class B limits may be attached to this equipment. Operation with noncompliant peripherals or peripherals not recommended by Toshiba is likely to result in interference to radio and TV reception. Shielded cables must be used between the external devices and the computer's ports.
  • Page 4: Industry Canada Requirement

    Contact either: ❖ Toshiba’s Support Web site at pcsupport.toshiba.com. ❖ Or call the Toshiba Customer Support Center: Within the United States at (800) 457-7777 Outside the United States at (949) 859-4273 Industry Canada Requirement This Class B digital apparatus complies with Canadian ICES-003.
  • Page 5: Telephone Company Procedures

    Toshiba Corporation, Toshiba America Information Systems, Inc. or an authorized representative of Toshiba, or the Toshiba Customer Support Center within the United States at (800) 457-7777 or Outside the United States at (949) 859-4273. If the equipment is causing harm to the telephone network, the telephone company may request that you disconnect the equipment until the problem is resolved.
  • Page 6 In order to program this information into your fax transmission, refer to the fax software instructions installed on this computer. Alarm Equipment If your home has specially wired alarm equipment connected to the telephone line, ensure the installation of this equipment does not disable your alarm equipment.
  • Page 7: Wireless Interoperability

    USOC RJ11C. Wireless Interoperability The TOSHIBA Wireless LAN Mini PCI Card products are designed to be interoperable with any wireless LAN product that is based on Direct Sequence Spread Spectrum (DSSS) radio technology, and is compliant to: ❖...
  • Page 8: Wireless Lan And Your Health

    The radiated output power of the TOSHIBA Wireless LAN Mini PCI Card is far below the FCC radio frequency exposure limits. Nevertheless, the TOSHIBA Wireless LAN Mini PCI Card shall be used in such a manner that the potential for human contact during normal operation is minimized. The antenna(s) used for this transmitter must not be co-located or operating in conjunction with any other antenna or transmitter.
  • Page 9 Canada – Industry Canada (IC) This device complies with RSS 210 of Industry Canada. The installer of this radio equipment must ensure that the antenna is located or pointed such that it does not emit RF field in excess of Health Canada limits for the general population;...
  • Page 10 This Directive applies to EU member countries only and does not apply to end users in other countries such as the United States. Although the initial emphasis is in Europe, Toshiba is already working with design engineers, suppliers, and other partners to determine appropriate worldwide product life cycle planning and end-of-life strategies for our products.
  • Page 11 VCCI Class B Information Modem Warning Notice This information is only applicable if your computer has a modem. Conformity Statement The equipment has been approved to [Commission Decision “CTR21”] for pan- European single terminal connection to the Public Switched Telephone Network (PSTN).
  • Page 12 2. If this equipment causes RF interference to other radio stations, promptly change the frequency being used, change the location of use, or turn off the source of emissions. 3. Contact TOSHIBA Direct PC if you have problems with interference caused by this product to Other Radio Stations. 2. Indication The indication shown below appears on this equipment.
  • Page 13: Device Authorization

    FH: This equipment uses FH-SS modulation. The interference range of this equipment is less than 10m. This equipment uses a frequency bandwidth from 2,400 MHz to 2,483.5 MHz. 3. TOSHIBA Direct PC Monday – Friday: 10:00 – 17:00 Toll Free Tel: 0120-15-1048 Direct Dial: 03-3457-4850...
  • Page 14: Radio Approvals For Wireless Devices

    Radio Approvals for Wireless Devices NOTE The following information is dependent on what type of wireless device is in your computer. Not all devices are available on all models. Approved Countries/Regions for the Intel Link 5100/5300 Series This equipment is approved to the radio standard by the countries/regions in the following table.
  • Page 15 Malawi Martinique Monaco Morocco New Zealand Oman Paraguay Poland Qatar Russia San Marino Singapore South Africa Sri Lanka Tahiti Turk Islands United Kingdom Vatican Virgin Islands Approved Countries/Regions for the Intel Link 622ANHMW and 633ANHMW Series This equipment is approved to the radio standard by the countries/regions in the following table.
  • Page 16 Approved Countries/Regions for the Atheros Link AR5B95 Series This equipment is approved to the radio standard by the countries/regions in the following table. Do not use this equipment except in the countries/regions in the following table. Albania Austria Bangladesh Bosnia Bulgaria Chile Croatia...
  • Page 17 Ukraine Yemen Europe - Restrictions for use of 2.4 GHz Frequencies in European Community Countries België/ For private usage outside buildings across public grounds over less than Belgique: 300m no special registration with IBPT/BIPT is required. Registration to IBPT/BIPT is required for private usage outside buildings across public grounds over more than 300m.
  • Page 18 Europe - Restrictions for Use of 5 GHz Frequencies in European Community Countries European Community Countries Austria Belgium, France, Switzerland/Liechtenstein Denmark, Finland, Germany, Greece, Ireland, Italy, Luxembourg, Netherlands, Norway, Portugal, Sweden, UK Iceland, Spain O: allowed x: forbidden ❖ To remain in conformance with European spectrum usage laws for Wireless LAN operation, the above 2.4 GHz and 5 GHz channel limitations apply.
  • Page 19 Approved Countries/Regions for the Realtek This equipment is approved to the radio standard by the countries/regions in the following table. Do not use this equipment except in the countries/regions in the following table. Albania Austria Bangladesh Bosnia Cambodia China Croatia Denmark Egypt Finland...
  • Page 20 Approved Countries/Regions for the Realtek This equipment is approved to the radio standard by the countries/regions in the following table. Do not use this equipment except in the countries/regions in the following table. Albania Austria Bangladesh Bosnia Cambodia China Croatia Denmark Egypt Finland...
  • Page 21 UAE (United Arab Emirates) Uruguay Vietnam Approved Countries/Regions for the Realtek This equipment is approved to the radio standard by the countries/regions in the following table. Do not use this equipment except in the countries/regions in the following table. Albania Australia Bahrain Bolivia...
  • Page 22: Bluetooth Wireless Technology Interoperability

    Always use Bluetooth cards from TOSHIBA in order to enable wireless networks over two or more (up to a total of seven) TOSHIBA portable computers using these cards. Please contact TOSHIBA computer product support on Web site http://www.toshiba-europe.com/computers/tnt/ bluetooth.htm in Europe or pcsupport.toshiba.com in the United States for...
  • Page 23 Approved Countries/Regions for use (Bluetooth technology) ® Bluetooth Card from Toshiba equipment is approved to the radio standard by the countries/regions in the following table. Do not use this equipment except in the countries/regions in the following table. Argentina Belgium...
  • Page 24: Bluetooth Wireless Technology And Your Health

    The radiated output power of the Bluetooth Card from TOSHIBA is far below the FCC radio frequency exposure limits. Nevertheless, the Bluetooth Card from TOSHIBA shall be used in such a manner that the potential for human contact during normal operation is minimized.
  • Page 25: Regulatory Statements

    Regulatory statements This product complies with any mandatory product specification in any country/ region where the product is sold. In addition, the product complies with the following: European Union (EU) and EFTA This equipment complies with the R&TTE directive 1999/5/EC and has been provided with the CE mark accordingly.
  • Page 26: Optical Disc Drive Safety Instructions

    (Sample shown below. Location of the label and manufacturing information may vary.) Copyright This guide is copyrighted by Toshiba America Information Systems, Inc. with all rights reserved. Under the copyright laws, this guide cannot be reproduced in any form without the prior written permission of Toshiba. No patent liability is assumed, however, with respect to the use of the information contained herein.
  • Page 27 EXPRESSLY DISCLAIMS ANY IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR ANY PARTICULAR PURPOSE WITH REGARD TO ANY OF THE FOREGOING. TOSHIBA ASSUMES NO LIABILITY FOR ANY DAMAGES INCURRED DIRECTLY OR INDIRECTLY FROM ANY TECHNICAL OR TYPOGRAPHICAL ERRORS OR OMISSIONS CONTAINED HEREIN OR FOR DISCREPANCIES BETWEEN THE PRODUCT AND THE MANUAL.
  • Page 28 Blu-ray Disc is a trademark of the BD Association. Bluetooth word mark and logos are owned by the Bluetooth SIG, Inc. and any use of such marks by Toshiba is under license. Other trademarks and trade names are those of their respective owners.
  • Page 29: Table Of Contents

    Contents Introduction... 36 This guide ...38 Safety icons ...39 Other icons used...39 Your computer’s features and Other documentation ...40 Service options ...40 Chapter 1: Getting Started... 41 Selecting a place to work ...41 Setting up a work environment ...41 Keeping yourself comfortable ...42 Precautions...42 Important information on your computer’s Setting up your computer ...44...
  • Page 30 Using the computer for the first time ...48 Opening the display panel ...48 Turning on the power ...49 Setting up your software...49 Registering your computer with Toshiba ...50 Adding optional external devices...50 Adding memory (optional) ...50 Installing a memory module ...51 Removing a memory module...57...
  • Page 31 Using an external keyboard...82 Using a mouse ...82 Connecting a printer ...82 Setting up a printer ...83 Turning off the computer ...84 Options for turning off the computer ...84 Using the Shut down command...86 Using and configuring Hibernation mode ...89 Using and configuring Sleep mode ...91 Closing the display panel ...94 Customizing your computer’s settings...94...
  • Page 32 Setting battery notifications ...120 Conserving battery power ...121 Power Plans...122 Using a hot key to set the Power Plan...123 Using the TOSHIBA eco power plan...124 Changing the main battery ...124 Removing the battery from the computer ...124 Inserting a charged battery ...126 Taking care of your battery ...127...
  • Page 33 Setting passwords ...149 Using an instant password...149 Using a supervisor password...150 Using a user password ...151 Deleting a user password...152 TOSHIBA Face Recognition Utility...153 TOSHIBA PC Diagnostic Tool Utility...154 Mouse Utility ...155 TOSHIBA Hardware Setup...156 TOSHIBA Zooming Utility...158 TOSHIBA Accessibility ...159 Contents...
  • Page 34 Contents TOSHIBA eco Utility™ ...160 TOSHIBA Service Station ...161 TOSHIBA PC Health Monitor ...161 Chapter 6: If Something Goes Wrong...162 Problems that are easy to fix ...162 Problems when you turn on the computer...163 The Windows working...165 Using Startup options to fix problems ...166 Internet problems ...167...
  • Page 35 Appendix A: Hot Keys/TOSHIBA Cards ... 190 Hot Key Cards ...190 Using the Hot Key Cards ...191 Application Cards...192 Using the Application Cards...193 Card Case...193 Hot key functions ...194 Volume Mute ...194 Lock (Instant security) ...195 Power plan ...196 Sleep mode ...197 Hibernation mode ...198...
  • Page 36: Introduction

    You can wake the computer from Sleep mode by pressing the power button. See the “Mobile Computing” section of the Toshiba User’s Guide for more information on using power management settings to...
  • Page 37 (RoHS), which restricts use of lead, cadmium, mercury, hexavalent chromium, PBB, and PBDE. Toshiba requires its computer component suppliers to meet RoHS requirements and verifies its suppliers’ commitment to meeting RoHS requirements by conducting component sampling inspections during the product design approval process.
  • Page 38: This Guide

    Toshiba’s Web site at pcsupport.toshiba.com. While Toshiba has made every effort at the time of publication to ensure the accuracy of the information provided herein, product specifications, configurations, prices, system/component/options availability are all subject to change without notice.
  • Page 39: Safety Icons

    Safety icons This manual contains safety instructions that must be observed to avoid potential hazards that could result in personal injuries, damage to your equipment, or loss of data. These safety cautions have been classified according to the seriousness of the risk, and icons highlight these instructions as follows: Indicates an imminently hazardous situation which, if not avoided, will result in death or serious injury.
  • Page 40: Your Computer's Features And Specifications

    To stay current on the most recent software and hardware options for your computer, and for other product information, be sure to regularly check the Toshiba Web site at pcsupport.toshiba.com. If you have a problem or need to contact Toshiba, see Goes Wrong” on page System icons 162.
  • Page 41: Chapter 1: Getting Started

    Chapter 1 Getting Started This chapter provides tips for using your computer effectively, summarizes how to connect components, and explains what to do the first time you use your computer. The “Instruction Manual for Safety and Comfort,” that is shipped with your computer, contains important safety information.
  • Page 42: Keeping Yourself Comfortable

    Extreme heat, cold, or humidity. ❖ Liquids and corrosive chemicals. Keeping yourself comfortable The Toshiba Instruction Manual for Safety and Comfort, included with your computer, contains helpful information for setting up your work environment and tips for working comfortably throughout the day.
  • Page 43 ❖ Avoid prolonged physical contact with the underside or surface of the computer. ❖ Computer base and palm rest can become hot! Avoid prolonged contact to prevent heat injury to skin. Read the “Avoid extended contact between computer base/palm rest and skin”...
  • Page 44: Important Information On Your Computer's Cooling Fan

    Getting Started Setting up your computer Important information on your computer’s cooling fan Your computer may have a CPU cooling fan that cools the CPU by drawing outside air into the computer. Always make sure your computer and AC adaptor have adequate ventilation and are protected from overheating when the power is turned on or when an AC adaptor is connected to a power outlet (even if your computer is in Sleep mode).
  • Page 45: Connecting To A Power Source

    TOSHIBA Battery Charger (that may have been provided with your computer), or use AC adaptors and battery chargers specified by TOSHIBA to avoid any risk of fire or other damage to the computer. Use of an incompatible AC adaptor or Battery Charger could cause fire or damage to the computer possibly resulting in serious injury.
  • Page 46 Getting Started Connecting to a power source To connect AC power to the computer: Connect the power cord/cable to the AC adaptor. (Sample Illustration) Connecting the power cord/cable to the AC adaptor Handling the cord on this product will expose you to lead, a chemical known to the State of California to cause birth defects or other reproductive harm.
  • Page 47: Charging The Main Battery

    ❖ Flashes amber when the main battery charge is low and it is time to recharge the main battery or plug in the AC adaptor NOTE If the AC power light flashes amber during charging, either the main battery is malfunctioning, or it is not receiving correct input from the AC power supply.
  • Page 48: Using The Computer For The First Time

    Getting Started Using the computer for the first time Using the computer for the first time The computer is now ready for you to turn it on and begin using it. Opening the display panel Facing the front of the computer, locate the center of the display panel.
  • Page 49: Turning On The Power

    Turning on the power To turn on the computer: Make sure any external devices (such as the AC adaptor, if you plan to use AC power rather than battery power) are properly connected and ready. Check to ensure that all drives and slots are empty. Press the power button in until the ON/OFF light on the system indicator panel glows white—about one second.
  • Page 50: Registering Your Computer With Toshiba

    Product registration can be completed by either visiting the Toshiba Web site at http://www.register.toshiba.com, or by clicking Start, All Programs, My Toshiba, and then Toshiba Registration. Failure to complete Product Registration will not diminish Customer rights under the Toshiba standard limited Warranty.
  • Page 51: Installing A Memory Module

    NOTE Before adding external devices or memory, Toshiba recommends setting up your software. See Installing a memory module Memory modules can be installed in the memory module slots on the base of the computer. You will need a small Phillips screwdriver for this procedure.
  • Page 52 Getting Started Adding memory (optional) If the computer is on, begin at step 1; otherwise, skip to step 3. Click Start. Start button (Sample Image) Shut down button Click the Shut down button in the lower-right corner of the Start menu. The computer closes all open programs, shuts down the operating system, and then turns off.
  • Page 53 Using a small Phillips screwdriver, loosen the captive screws that secure the memory module slot cover. Back of computer L640 series (Sample Illustration) Removing the memory module slot cover Remove the memory module slot cover. Place the screws and the cover in a safe place so that you can retrieve them later.
  • Page 54 Getting Started Adding memory (optional) NOTE For this model, Slot A is the bottom slot. Slot B is the top slot. If only one memory module is to be installed, it must be installed in Slot A. Pick up the memory module by its sides, avoiding any contact with its connector.
  • Page 55 Once the module’s connector is fully inserted into the socket, press downward on the top edge of the module to seat the module into the latches at the sides of the socket. These latches should “snap” into place securely with the corresponding cutouts in the side of the module.
  • Page 56 Getting Started Adding memory (optional) Replace the memory module slot cover and secure it using the screws. Re-insert the main battery. For more information on inserting the main battery, see Turn the computer right side up. Make sure to remove the soft cloth from the work surface before restarting the computer.
  • Page 57: Removing A Memory Module

    Removing a memory module If you need to remove a memory module: Complete steps page 51 to shut down the computer and open the memory module slot cover. Do not try to remove a memory module with the computer turned on. You can damage the computer and the memory module.
  • Page 58 Getting Started Adding memory (optional) Gently lift the memory module to a 30-degree angle and slide it out of the slot. (Sample Illustration) Removing the memory module Replace the memory module slot cover and secure it using the screws. Re-insert the main battery. For more information on inserting the main battery, see Turn the computer right side up.
  • Page 59: Checking Total Memory

    Reconnect the cables. Restart the computer. TECHNICAL NOTE: You must have at least one memory module installed for the computer to work. Checking total memory When you add or remove a memory module, you can check that the computer has recognized the change. To do this: ❖...
  • Page 60 AC adaptor. ❖ The Toshiba Recovery Wizard also provides the option of erasing your internal storage drive, without restoring the information on the drive. See more information.
  • Page 61: Recovering To Out-Of-Box State (Recommended Recovery Method)

    Recovering to out-of-box state (recommended recovery method) Recovering an internal storage drive to its out-of-box state deletes all partitions on the drive and all information stored in those partitions. Be sure to save your work to external media before executing the recovery.
  • Page 62 Getting Started Recovering the Internal Storage Drive (Sample Image) Warning screen When the Toshiba Recovery Wizard opens and the Selecting a process screen displays, select Recovery of Factory Default Software and then click Next. (Sample Image) Selecting a Process screen The Recovery of Factory Default Software screen appears.
  • Page 63: Recovering To A Custom Size Partition

    (Sample Image) Recovery of Factory Default Software screen Click Next. A confirmation message displays reminding you that all data will be lost during the recovery process. Be sure to save your work to external media before proceeding (see your work” on page Click Next to begin the recovery.
  • Page 64 Getting Started Recovering the Internal Storage Drive The “Recover to a custom size partition” option restores your C: drive to its out-of-box state, and allows you to specify the size for the C: partition. You can resize and recover the C: drive using the utilities stored on your computer’s internal storage drive or using recovery DVDs/media, if you have created such media.
  • Page 65 Recovering the Internal Storage Drive When the Toshiba Recovery Wizard opens and the Selecting a process screen displays, select Recovery of Factory Default Software and then click Next. (Sample Image) Selecting a Process screen The Recovery of Factory Default Software screen appears.
  • Page 66: Recovering Without Changing The Internal Storage Drive Partitions

    Getting Started Recovering the Internal Storage Drive Click Next. A confirmation message displays reminding you that all data will be lost during the recovery process. Be sure to save your work to external media before proceeding (see your work” on page Click Next to begin the recovery.
  • Page 67 Click Yes to continue. (Sample Image) Warning screen When the Toshiba Recovery Wizard opens and the Selecting a process screen displays, select Recovery of Factory Default Software and then click Next. (Sample Image) Selecting a Process screen...
  • Page 68: Creating Recovery Dvds/Media

    Getting Started Recovering the Internal Storage Drive The Recovery of Factory Default Software screen appears. Select Recover without changing the hard drive partitions. (Sample Image) Recovery of Factory Default Software screen Click Next. A confirmation message displays reminding you that all data on the C: drive will be lost during the recovery process.
  • Page 69 Follow the procedure below to determine how much space you will need for storing your system’s recovery files. To create recovery DVDs/media: Click Start, All Programs, My Toshiba, and then Recovery Media Creator. The TOSHIBA Recovery Media Creator dialog box displays.
  • Page 70 Click the Create button in the TOSHIBA Recovery Media Creator utility dialog box. Follow the on-screen prompts to complete the copy process.
  • Page 71: Restoring From Recovery Dvds/Media

    Restoring from recovery DVDs/media The recovery process deletes information stored on the internal storage drive. Be sure to save your work to external media before executing the recovery (see NOTE During the internal storage drive recovery process it is strongly recommended that your computer be connected to an external power source via the AC adaptor.
  • Page 72 Click Yes to continue. When the Toshiba Recovery Wizard opens and the Selecting a Process screen displays, select Recovery of Factory Default Software and then click Next.
  • Page 73: Erasing The Internal Storage Drive

    For more information, “Recovering the Internal Storage Drive” on page To delete all data and partitions from the internal storage drive: Access the Toshiba Recovery Wizard on your internal storage drive or on your recovery DVDs/media. ❖...
  • Page 74: Checking The Internal Storage Drive Operating Status

    Getting Started Checking the internal storage drive operating status (Sample Image) Erase the hard disk screen Click Next. A confirmation message displays reminding you that all data on the internal storage drive will be lost. Be sure you have saved your work to external media (see work”...
  • Page 75: Installing Drivers And Applications

    Installing drivers and applications The Toshiba Application Installer allows you to reinstall the drivers and applications that were originally bundled with your computer. To reinstall drivers and applications: Click Start, All Programs, My Toshiba, and then TOSHIBA Application Installer. Click Next.
  • Page 76 Getting Started Using the TouchPad™ Refer to the table below for specific instructions on performing each operation. NOTE The pointer is the icon (usually an arrow) that moves on the screen when you slide your finger across the TouchPad or move a mouse connected to your computer.
  • Page 77 Do the following: Scroll vertically Slide your finger along the right edge of the TouchPad in the direction you want to scroll. Repeat to scroll a longer distance. Scroll horizontally Slide your finger along the bottom edge of the TouchPad in the direction you want to scroll.
  • Page 78: Adjusting Touchpad™ Settings

    Getting Started Using the TouchPad™ Do the following: Zoom in/out To zoom in: ❖ To zoom out: ❖ Adjusting TouchPad™ settings While you are typing, the on-screen pointer may seem to move or jump around “by itself” to random locations on the screen. The on-screen pointer may also seem to automatically select text, click buttons, and activate other user interface elements.
  • Page 79: Disabling Or Enabling The Touchpad

    TouchPad setting options vary by computer model. The TouchPad settings are accessible through the Mouse Properties option of the Windows Control Panel. For more information, please visit www.support.toshiba.com, and enter the phrase “Mouse pointer jumps around as you type” into the Search field. Disabling or enabling the TouchPad™...
  • Page 80: Selecting Video Cables

    Getting Started Using external display devices Selecting video cables To connect a device to the HDMI™ Out port, you must purchase an HDMI™ cable. Connecting an HDMI™-compatible television or external display device To connect an HDMI™-compatible television or external display device to the computer: ❖...
  • Page 81: Directing The Display Output When You Turn On The Computer

    Directing the display output when you turn on the computer Once you have connected an external display device, you can choose to use the internal display only, the external device only, or both simultaneously. NOTE Some modes are only available with the appropriate device attached and turned on.
  • Page 82: Adjusting The Quality Of The External Display

    Getting Started Using an external keyboard Release the Adjusting the quality of the external display To obtain the best picture quality from your television (or other video display device), you may need to adjust the video settings. See the video device documentation for additional configuration steps.
  • Page 83: Setting Up A Printer

    TECHNICAL NOTE: To determine if your printer supports Plug and Play, check its documentation. If your printer does not support Plug and Play, you can set up the printer as described in To connect a printer to your computer: Connect the printer cable to the printer and then connect the other end to one of the computer’s USB ports.
  • Page 84: Turning Off The Computer

    Getting Started Turning off the computer Turning off the computer Pressing the power button before shutting down the Windows operating system could cause you to lose your work. Make sure the system indicator panel’s storage drive light and the drive in-use light are off.
  • Page 85 Hibernation mode Hibernation mode shuts the computer down completely, but it first saves the current state of the computer to the internal storage drive. Since Hibernation mode does not require power to maintain the saved information, system settings are retained indefinitely. Factors to consider when choosing Hibernation: ❖...
  • Page 86: Using The Shut Down Command

    Getting Started Turning off the computer ❖ Restarting from Sleep takes less time and consumes less main battery power than restarting after turning off the computer using the Hibernation or Shut down commands. ❖ When starting up again, the computer returns to the mode in which you left it, including all open programs and files you were using.
  • Page 87 Turning off the computer more quickly You can also turn off the computer by pressing the power button. To use this method, you first need to activate it using the Power Options feature. By default, pressing your computer’s power button puts the computer into Sleep mode.
  • Page 88 Getting Started Turning off the computer Double-click Power buttons and lid to display the actions that you can configure. (Sample Image) Advanced settings tab of Power Options screen Select the options you want from the drop-down lists. NOTE These options can be set separately for how they operate while the computer is running on battery power or while connected to AC power.
  • Page 89: Using And Configuring Hibernation Mode

    Restarting your computer To start the computer up again, press the power button until the ON/OFF light glows white. If you turn off the computer by closing the display panel, you can start it again by opening the display panel. Using and configuring Hibernation mode To turn off the computer using the Hibernation command: Click Start, and then click the arrow next to the Shut down...
  • Page 90 Getting Started Turning off the computer Click Change plan settings under the power plan to be customized. The Edit Plan Settings window appears. (Sample Image) Edit Plan Settings screen Click Change advanced power settings. The Advanced settings tab of the Power Options window appears.
  • Page 91: Using And Configuring Sleep Mode

    NOTE These options can be set separately for how they operate while the computer is running on battery power or while connected to AC power. ❖ Lid close action Set this option to Hibernate if you want the computer to go into Hibernation mode when you close the display panel.
  • Page 92 Getting Started Turning off the computer Click Sleep in the pop-up menu. The computer saves the status of all open programs and files to the memory, turns off the display, and enters into a low-power mode. The ON/OFF light blinks amber indicating the computer is in Sleep mode.
  • Page 93 Click Change advanced power settings. The Advanced settings tab of the Power Options window appears. Double-click Power buttons and lid to display the actions that you can configure. (Sample Image) Advanced settings tab of Power Options screen Select Sleep for the options you want. NOTE These options can be set separately for how they operate while the computer is running on battery power or while connected to AC...
  • Page 94: Closing The Display Panel

    Getting Started Customizing your computer’s settings Starting again from Sleep mode To start up the computer from Sleep mode, press the power button until the ON/OFF light glows white. The computer returns to the screen(s) you were using. If you place the computer in Sleep mode by closing the display panel, you can start it again by opening the display panel.
  • Page 95: Moving The Computer

    You may want to secure your computer to a heavy object such as your desk. The easiest way to do this is to purchase an optional computer lock cable. For more information on purchasing a cable lock, visit accessories.toshiba.com. (Sample Illustration) Computer lock cable To secure the computer: Wrap the cable through or around some part of a heavy object.
  • Page 96: Chapter 2: Learning The Basics

    Chapter 2 Learning the Basics This chapter gives some computing tips and provides important information about basic features. Computing tips ❖ Save your work frequently. Your work stays in the computer’s temporary memory until you save it to the internal storage drive. If the network you are using goes down and you must restart your computer to reconnect, or your battery runs out of charge while you are working, you will lose all work since you last saved.
  • Page 97: Using The Keyboard

    ❖ Use Error-checking and Disk Defragmenter regularly to check and optimize disk space and improve performance. ❖ Scan all new files for viruses. This precaution is especially important for files you receive via external media, email, or download from the Internet. ❖...
  • Page 98: Character Keys

    Learning the Basics Using the keyboard NOTE L650 series keyboard To capture a print screen of the entire screen, press the Fn + PRTSC To capture only the active window displayed, press simultaneously pressing the (Sample Illustration) PRTSC key on the L650 Series keyboard Character keys Typing with the character keys is very much like typing on a typewriter, except that:...
  • Page 99: Ctrl, Fn, And Alt Keys

    Ctrl, Fn, and Alt keys (Sample Illustration) Ctrl, Fn, and Alt keys Ctrl , and program you are using. For more information, see your program documentation. Function keys The function keys (not to be confused with the keys at the top of the keyboard. (Sample Illustration) Function keys through programmed functions when pressed.
  • Page 100: Overlay Keys

    Learning the Basics Using the keyboard Overlay keys NOTE This section applies to the L640 series. The keys with gray numbers and symbols on the front of them form the numeric and cursor overlay. This overlay lets you enter numeric data or control the cursor as you would using the 10-key keypad on a desktop computer’s keyboard.
  • Page 101: Starting A Program

    Using the overlay for cursor control NOTE This section applies to the L640 series. The keys with the gray arrows and symbols on their left front are the cursor control overlay keys. To turn the cursor control overlay on, press simultaneously.
  • Page 102: Starting A Program From Windows Explorer

    Learning the Basics Starting a program Click the program group, in this example, Accessories. The Accessories menu is displayed. Click the program, in this example, WordPad. WordPad opens. To close the program, click the Close button in the upper-right corner of the program’s window. Starting a program from Windows If a program is not listed in the All Programs menu, you can start it from Windows...
  • Page 103: Starting A Program Using The Search Programs And Files Field

    Starting a program using the Search programs and files field This example uses the Start menu’s Search programs and files field to start WordPad: Click Start to display the Start menu. The Search programs and files field appears at the bottom of the Start menu.
  • Page 104 Learning the Basics Saving your work Saving files Click on the arrow in the upper-left corner of your Windows and then click Save. If you are working with a document that already has a file name, this is all you need to do. If you created a new document, your program displays a Save As dialog box.
  • Page 105: Printing Your Work

    Using a file extension Most programs assign an extension to the file name that identifies the file as being created in the program with a particular format. For example, Microsoft Any file name with an extension of “.doc/.docx” is assumed to be a ®...
  • Page 106: Backing Up Your Work

    Learning the Basics Backing up your work Specify the print parameters. For example, the range of pages and number of copies to print. Click Print. Backing up your work Back up all the files you create in case something happens to your computer.
  • Page 107: Using The Optical Disc Drive

    TECHNICAL NOTE: When restoring files, the backup program prompts you if you try to overwrite a file that already exists on the internal storage drive. Make sure the backup version is the one you want before overwriting the existing file. Using the optical disc drive Optical storage is a popular medium for software, music, and video.
  • Page 108 Learning the Basics Using the optical disc drive ❖ Some Blu-ray Disc™ movies have online content that can be accessed from the disc. To view this content, your computer must be connected to the Internet. ❖ While viewing online content, your system may not view it in High Definition on an external monitor, even though your display setting is set to simultaneous.
  • Page 109: Optical Disc Drive Components

    Optical disc drive components The optical disc drive is located on the side of the computer. Your optical disc drive may look like this: Drive in-use indicator light Eject button Manual eject hole (Sample Illustration) Optical disc drive Drive in-use indicator light—Indicates when the drive is in use. Eject button—Press to release the disc tray.
  • Page 110 Learning the Basics Using the optical disc drive Grasp the tray and pull it fully open. (Sample Illustration) Drive tray fully extended Hold the disc by its edges and check that it is free of dust. If the disc is dusty, clean it as described in discs”...
  • Page 111: Playing An Audio Cd

    If you insert the disc incorrectly, it may jam the drive. If this happens, contact Toshiba support for assistance. Push the disc tray in by pressing gently on the center of the tray until it clicks into place. You are ready to use the disc.
  • Page 112: Removing A Disc With The Computer On

    Due to manufacturing and quality variations in third party optical media (e.g., CD or DVD) or optical media players/recorders, in certain cases, your Toshiba optical disc drive may not record on certain optical media that bear the applicable logo, or play back optical media recorded by other computers or optical media recorders.
  • Page 113: Caring For Optical Discs

    Toshiba’s online resources Toshiba maintains a number of online sites to which you can connect. These sites provide information about Toshiba products, give help with technical questions and keep you up to date with future upgrades.
  • Page 114: Chapter 3: Mobile Computing

    It has a number of other features that enhance its energy efficiency. Many of these energy-saving features have been preset by Toshiba. We recommend you leave these features active, allowing your computer to operate at its maximum energy efficiency, so that you can use it for longer periods while traveling.
  • Page 115: Battery Notice

    This is normal for all batteries. To purchase a new battery pack, see the accessories information included with your computer or visit the Toshiba Web site at accessories.toshiba.com. Use only batteries designed to work with your Toshiba computer.
  • Page 116: Power Management

    Never leave batteries in the battery charger for more than a week at a time. Doing so may reduce the potential charge of the battery. Always use the battery charger specified by Toshiba. You can order a Toshiba battery charger from Toshiba’s Web site at accessories.toshiba.com.
  • Page 117: Charging The Main Battery

    Charging the main battery To charge the main battery while it is in your computer, plug the computer into a live electrical outlet. The battery charges whether the computer is on or off. TECHNICAL NOTE: The recharging of the battery cannot occur when your computer is using all of the power provided by the AC adaptor to run applications, features, and devices.
  • Page 118: Monitoring Main Battery Power

    Mobile Computing Monitoring main battery power To recharge the RTC battery, plug the computer into a live electrical outlet and leave the computer powered on for 24 hours. NOTE It is seldom necessary to charge the RTC battery because it charges while the computer is on.
  • Page 119: Determining Remaining Battery Power

    HINT: Be careful not to confuse the battery light ( light ( the keyboard). When the ON/OFF light or power button light flashes amber, it indicates that the system is suspended (using the Windows operating system Sleep command). AC power light ON/OFF light (Sample Illustration) Power and battery light locations Determining remaining battery power...
  • Page 120: What To Do When The Main Battery Runs Low

    Mobile Computing Monitoring main battery power TECHNICAL NOTE: The computer drains the battery faster at low temperatures. Check your remaining charge frequently if you are working in temperatures below 50 degrees Fahrenheit. The computer calculates the remaining battery charge based on your current rate of power use and other factors such as the age of the battery.
  • Page 121: Conserving Battery Power

    Click Change advanced power settings. The Advanced settings tab of the Power Options window appears. Double-click Battery to display the battery options. (Sample Image) Advanced settings tab of Power Options screen Configure the alarm settings to suit your needs. Conserving battery power How long a fully charged battery pack lasts when you are using the computer depends on a number of factors, such as: ❖...
  • Page 122: Power Plans

    Mobile Computing Monitoring main battery power These power-saving options control the way in which the computer is configured. By using them, you can increase the length of time you can use the computer before you need to recharge the battery. ®...
  • Page 123: Using A Hot Key To Set The Power Plan

    Click Change plan settings to choose the plan you want to edit. This screen allows you to change basic settings. Click Change advanced power settings to access settings for battery notification levels, internal storage drive power save time, etc. You can click on the plus signs to expand each item and to see what settings are available for each item.
  • Page 124: Using The Toshiba Eco Power Plan

    To learn how to access the utility, “TOSHIBA eco Utility™” on page For more information on the Toshiba eco power plan, see the Help file in the TOSHIBA eco Utility™ window. Changing the main battery When your main battery has run out of power, you have two options: plug in the AC adaptor or install a charged main battery.
  • Page 125 Unplug and remove any cables connected to the computer, including the AC adaptor. Close the display panel and turn the computer upside down. Slide the battery release lock to the unlocked position. L640 series (Sample Illustration) Unlocking the battery release lock Slide the battery release latch to release the battery.
  • Page 126: Inserting A Charged Battery

    Mobile Computing Changing the main battery Inserting a charged battery To insert a battery: Wipe the terminals of the charged battery with a clean cloth to ensure a good connection. Insert the charged battery into the slot until the latch clicks. The battery pack has been designed so that you cannot install it with reverse polarity.
  • Page 127: Taking Care Of Your Battery

    If a battery is leaking or damaged, replace it immediately. Use protective gloves when handling a damaged battery. ❖ To replace the main battery, use an identical battery that you can purchase through the Toshiba Web site at accessories.toshiba.com. ❖ A reverse polarity condition should be avoided with all batteries.
  • Page 128: Maintaining Your Battery

    Mobile Computing Taking care of your battery Maintaining your battery Fully discharging your battery pack will allow better accuracy of the battery meter. To fully discharge your battery pack: ❖ Periodically, disconnect the computer from a power source and operate it on battery power until the battery pack fully discharges.
  • Page 129: Disposing Of Used Batteries

    If you cannot find the information you need elsewhere, call Toshiba at: (800) 457-7777. In addition, Toshiba’s recycling initiatives include recycling programs, events and consumer promotions. For details, please visit www.laptops.toshiba.com/green.
  • Page 130: Traveling Tips

    ❖ Always travel with the computer in a carrying case. Toshiba offers a choice of carrying cases for the computer. They all provide plenty of extra space for manuals, power cords, and compact discs.
  • Page 131: Chapter 4: Exploring Your Computer's Features

    Chapter 4 Exploring Your Computer’s Features In this chapter, you will explore some of the special features of your computer. Exploring the desktop The desktop is the launching pad for everything you can do in the ® Windows operating system. You use its features to start programs, find documents, set up system components, and perform most other computing tasks.
  • Page 132: Finding Your Way Around The Desktop

    Exploring Your Computer’s Features Exploring the desktop Finding your way around the desktop Your computer’s desktop includes several standard features: icons, Start button, taskbar, notification area, and background pattern. Icons Start button (Sample Image) Windows Icons An icon represents a folder, file, or program that can be quickly activated by double-clicking the icon.
  • Page 133 ❖ TECHNICAL NOTE: If you delete a large number of files or very large files from the internal storage drive, there may be insufficient space available in the Recycle Bin to hold these files. In this case, Windows delete the file(s) or cancel the deletion. ❖...
  • Page 134: Setting Up For Communications

    Exploring Your Computer’s Features Setting up for communications Taskbar Each time you open a program, a button associated with that program appears on the taskbar. With some programs, a button appears on the taskbar for each document or window you open. You can use these buttons to quickly switch between the programs or windows.
  • Page 135: Connecting Your Computer To A Network

    Click Dial-up. Exploring Your Computer’s Features Setting up for communications . For more information see ® networking problems, see 178. ® , ask them for help when connecting to ® network. “Hot Keys/TOSHIBA Cards” on “Wireless ® access. If your will...
  • Page 136: Connecting A Modem To A Telephone Line

    Exploring Your Computer’s Features Setting up for communications Enter the phone number and account information of your Internet connection. Click Connect and let the program dial the number. The computer connects to the Internet. Connecting a modem to a telephone line (Available on certain models.) Your computer may come with a built-in modem that can be connected to a standard voice-grade telephone line.
  • Page 137: Exploring Audio Features

    Connect the other end to the RJ-11 wall jack. (Sample Illustration) Connecting to a wall jack NOTE Connect the built-in modem only to ordinary analog phone lines. Never connect the built-in modem to a digital line (ISDN). Never connect the built-in modem to the digital connector on a public telephone or to a digital private branch exchange (PBX).
  • Page 138: Using External Speakers Or Headphones

    Exploring Your Computer’s Features Exploring audio features Click Start, All Programs, Accessories, and then Sound Recorder. (Sample Image) Sound Recorder screen Click the Start Recording button. Speak normally into the microphone. When you have finished recording, click the Stop Recording button.
  • Page 139: Using The Web Camera

    The Web Camera software, by default, should already be running. The Web Camera indicator light glows when the Web Camera is active. For more information on the software, click Start, All Programs, TOSHIBA, Utilities, and then Web Camera Application Help. Using the Memory card reader (Available on certain models.)
  • Page 140: Inserting Memory Media

    Exploring Your Computer’s Features Using the Memory card reader NOTE Do not use the Copy Disk function for this type of media. To copy data from one media to another, use the drag-and-drop feature of the Windows Inserting memory media The following instructions apply to all types of supported media devices.
  • Page 141: Using The Esata/Usb Combo Port

    Grasp the card and pull it straight out. L640 series (Sample Illustration) Removing memory media Do not remove memory media while data is being written or read. Even when the Windows to the media might still be in progress and your data could be destroyed.
  • Page 142: Chapter 5: Utilities

    ❖ TOSHIBA Assist ❖ TOSHIBA Application Installer ❖ Supervisor password ❖ User password ❖ TOSHIBA Face Recognition Utility ❖ TOSHIBA PC Diagnostic Tool Utility ❖ Mouse Utility ❖ TOSHIBA Hardware Setup ❖ TOSHIBA Zooming Utility ❖ TOSHIBA Accessibility...
  • Page 143: Toshiba Assist

    ❖ TOSHIBA PC Health Monitor TOSHIBA Assist The TOSHIBA Assist provides quick access to computer functions and allows you to customize a range of computer settings. To access TOSHIBA Assist, click Start, All Programs, TOSHIBA, Utilities, and then TOSHIBA Assist.
  • Page 144: Connect

    Utilities TOSHIBA Assist Connect The feature available in this category is: ❖ Bluetooth (Sample Image) TOSHIBA Assist window – Connect tab ® Settings...
  • Page 145: Secure

    Secure The features available in this category are: ❖ Supervisor password ❖ User password (Sample Image) TOSHIBA Assist window – Secure tab Utilities TOSHIBA Assist...
  • Page 146: Protect & Fix

    Utilities TOSHIBA Assist Protect & Fix The feature available in this category is: ❖ TOSHIBA PC Diagnostic Tool Utility (Sample Image) TOSHIBA Assist window – Protect & Fix tab...
  • Page 147: Optimize

    The features available in this category are: ❖ Mouse Utility ❖ TOSHIBA Hardware Setup ❖ TOSHIBA Zooming Utility ❖ TOSHIBA Accessibility ❖ TOSHIBA Face Recognition Utility ❖ TOSHIBA eco Utility™ (Sample Image) TOSHIBA Assist window – Optimize tab Utilities TOSHIBA Assist (Hardware Settings)
  • Page 148: Toshiba Application Installer

    Utilities TOSHIBA Application Installer TOSHIBA Application Installer The TOSHIBA Application Installer allows you to reinstall the drivers and applications that were originally bundled with your computer. To reinstall drivers and applications: Click Start, All Programs, My Toshiba, and then TOSHIBA Application Installer.
  • Page 149: Setting Passwords

    When you set a password, you must enter the password before you can work on your computer again. TOSHIBA supports several types of passwords on your computer: ❖ An instant password—Secures your open programs and files when leaving the computer temporarily.
  • Page 150: Using A Supervisor Password

    TOSHIBA is not responsible for any losses that may occur to you, your organization or others as a result of the inability to access your computer.
  • Page 151: Using A User Password

    TOSHIBA is not responsible for any losses that may occur to you, your organization or others as a result of the inability to access your computer.
  • Page 152: Deleting A User Password

    Utilities Setting passwords To register a password for the power-on password functions: Click Start, All Programs, TOSHIBA, Utilities, and then TOSHIBA Assist. The TOSHIBA Assist window appears. On the left side, click the Secure tab. Click the User Password icon.
  • Page 153: Toshiba Face Recognition Utility

    TOSHIBA does not guarantee that the face recognition utility will accurately screen out unauthorized users at all times. TOSHIBA is not liable for any failure or damage that might arise out of the use of the face recognition software or utility.
  • Page 154: Toshiba Pc Diagnostic Tool Utility

    Refer to the online Help documentation within the application for additional help. NOTE The TOSHIBA PC Diagnostic Tool utility may show tests for features you do not have. This is normal and does not indicate a problem. To use the TOSHIBA PC Diagnostic Tool utility:...
  • Page 155: Mouse Utility

    The settings you can change are divided into these categories: ❖ Buttons ❖ Pointers ❖ Pointer Options ❖ Hardware You may see additional categories depending on your particular pointing device. Adjust the settings as desired, then click OK. Utilities Mouse Utility TOSHIBA Assist.
  • Page 156: Toshiba Hardware Setup

    To access it: ❖ Click Start, All Programs, TOSHIBA, Utilities, and then HWSetup, or click the TOSHIBA Hardware Settings icon in the Optimize tab of The TOSHIBA HWSetup screen appears. (Sample Image) TOSHIBA HWSetup screen – General tab options The TOSHIBA HWSetup screen may have the following tabs: ❖...
  • Page 157 Password—Allows you to set a user password ❖ SATA—Allows you to set conditions for the eSATA port ❖ USB—Allows you to enable or disable USB Legacy Emulation Utilities TOSHIBA Hardware Setup . For more information, see Fn + F5 “Directing the...
  • Page 158: Toshiba Zooming Utility

    Acrobat ❖ Icons on the desktop To access the TOSHIBA Zooming Utility: Click Start, All Programs, TOSHIBA, Utilities, and then Zooming Utility. The TOSHIBA Zooming Utility Properties screen appears. (Sample Image) TOSHIBA Zooming Utility Properties screen Select the desired option(s).
  • Page 159: Toshiba Accessibility

    TOSHIBA Accessibility The TOSHIBA Accessibility utility allows you to use the create a hot key combination with one of the function keys without pressing the two keys simultaneously as is usually required. Using Accessibility lets you make the press it once, release it, and then press a function key to activate the hot key function.
  • Page 160: Toshiba Eco Utility

    The TOSHIBA eco Utility™ monitors your power savings from using the eco power plan by tracking real-time power consumption and accumulated savings over time. To access the TOSHIBA eco Utility™, do one of the following: ❖ Click Start, All Programs, TOSHIBA, Utilities, and then TOSHIBA eco Utility.
  • Page 161: Toshiba Service Station

    This information is used to identify and provide a notification of system conditions that may affect the performance of your TOSHIBA computer. It may also be used to help diagnose problems should the computer require service by TOSHIBA or TOSHIBA's authorized service providers.
  • Page 162: Chapter 6: If Something Goes Wrong

    This chapter aims to help you solve many problems by yourself. It covers the problems you are most likely to encounter. If all else fails, contact Toshiba. You will find information on Toshiba’s support services at the end of this chapter.
  • Page 163: Problems When You Turn On The Computer

    Click the Applications tab. If a program has stopped responding, the words “not responding” appear beside its name in the list. Select the program you want to close, then click End Task. Closing the failed program should allow you to continue working.
  • Page 164 If Something Goes Wrong Problems when you turn on the computer The computer displays the Recovery – Windows did not shut down successfully To continue, select Start Windows normally. This can happen if the computer was put into Sleep mode and the battery has discharged.
  • Page 165: The Windows

    The output specifications of the AC adaptor must match the input specifications of the computer. If the specifications do not match, locate and use the AC adaptor that shipped with your computer. If the specifications do match, contact Toshiba. See page 186. ®...
  • Page 166: Using Startup Options To Fix Problems

    If Something Goes Wrong The Windows ❖ The operating system responds differently from the normal routine. ❖ The screen does not look right. Unless a hardware device has failed, problems usually occur when you change the system in some way such as installing a new program or adding a device.
  • Page 167: Internet Problems

    Click one of the options listed in the window and then follow the on-screen instructions. You can connect to Support Online by clicking the Ask button and then clicking Microsoft Customer Support or by going to Toshiba support at pcsupport.toshiba.com. If Something Goes Wrong ®...
  • Page 168: Fixing A Problem With Device Manager

    If Something Goes Wrong Fixing a problem with Device Manager Fixing a problem with Device Manager Device Manager provides a way to check and change the configuration of a device. Changing the default settings using Device Manager can cause other conflicts that make one or more devices unusable.
  • Page 169: Memory Problems

    Memory problems Incorrectly connected or faulty memory modules may cause errors that seem to be hardware or even software related. It is worthwhile checking for these first: Click Start, and then click the Shut down button in the lower-right corner of the Start menu. The computer shuts down completely.
  • Page 170 After a period of time, the battery will lose its ability to perform at maximum capacity and will need to be replaced. This is normal for all batteries. To purchase a new battery pack, see your accessories information included with your computer, or visit the Toshiba Web site at accessories.toshiba.com.
  • Page 171: Keyboard Problems

    Keyboard problems NOTE L650 series keyboard To capture a print screen of the entire screen, press the Fn + PRTSC To capture only the active window displayed, press simultaneously pressing the If, when you type, strange things happen or nothing happens, the problem may be related to the keyboard itself.
  • Page 172 If Something Goes Wrong Display problems If you are using the built-in screen, make sure the display priority is not set for an external monitor. To do this, press simultaneously (once). If this does not correct the problem, press simultaneously again to return the display priority to its previous setting.
  • Page 173: Disk Or Storage Drive Problems

    The display mode is set to Simultaneous and the external display device does not work. Make sure the external monitor is capable of displaying at resolutions of 800 x 600 or higher. Devices that do not support this resolution will only work in Internal/External mode, and not simultaneous mode.
  • Page 174: Optical Disc Drive Problems

    If Something Goes Wrong Optical disc drive problems Click the Tools tab. Click the Check now... button. The Check Disk box appears. You can choose one or both options: ❖ Automatically fix file system errors ❖ Scan for and attempt recovery of bad sectors Click Start.
  • Page 175 For more information regarding supported optical media formats, refer to the complete detail specifications for your computer at pcsupport.toshiba.com. If the problem is with an optical data disc, refer to the software’s documentation and check that the hardware configuration meets the program’s needs.
  • Page 176 ❖ Make sure to connect your computer’s power cord/cable to a live electrical outlet via the AC Adaptor when playing a BD, otherwise, Blu-ray Disc™ playback may not operate smoothly. ® player or TOSHIBA DVD Player for DVD playback.
  • Page 177: Sound System Problems

    Sound system problems No sound is coming from the computer’s speakers. Adjust the volume control. Try pressing Fn + Esc Check that the volume control on the computer is turned up. If you are using external headphones or speakers, check that they are securely connected to your computer.
  • Page 178: Modem Problems

    The other system may be busy or off line. Try making a test transmission to someone else. For more information regarding your system’s V.92 modem, visit the Toshiba Web site at pcsupport.toshiba.com. Wireless networking problems NOTE This section provides general troubleshooting tips for networking...
  • Page 179 ® adapter. ® Control Panel's Device Manager to verify ® adapter is recognized by the Windows “Hot Keys/TOSHIBA Cards” on in the Search programs and files field. and press Enter ® ®...
  • Page 180: Dvd And Bd Operating Problems

    “Checking device properties” on page 168 on using Device Manager to view the optical disc drive properties. Check the Toshiba Web site for new information on optical disc drives and their operation. operating system wireless management utility ®...
  • Page 181: Develop Good Computing Habits

    A blank screen appears while watching a DVD-ROM or BD-ROM movie or title. Change the setting for when to turn off the display using the following steps: Click Start, Control Panel, System and Security, and then Power Options. Click Choose when to turn off the display in the left pane. To turn off the display, select Never in the drop-down lists.
  • Page 182: Data And System Configuration Backup In The Windows Operating System

    If Something Goes Wrong Develop good computing habits If you have installed your own programs, you should back up these programs as well as your data files. If something goes wrong that requires you to reformat your internal storage drive and start again, reloading all your programs and data files from a backup source will save time.
  • Page 183 In the left pane, click System protection. The System Protection tab of the System Properties window appears. Click Create... In the input field, enter a name that is descriptive enough to be easily understood in the future, such as “Before installing Brand X Accounting app.”...
  • Page 184 An external hard drive is recommended in case the internal storage drive fails. No additional software is required. Most of the optical disc drives built into recent Toshiba portable computer models can write to (or ‘burn’) as well as read from optical discs.
  • Page 185 then be able to easily restore the Windows the state it was in prior to the installation, undoing any changes that the installation process introduced. ❖ Back up your critical data (see entire computer with the Windows® operating system” on page 184).
  • Page 186: If You Need Further Assistance

    For the detailed specifications for your computer, visit pcsupport.toshiba.com. Click Product Support, search for your model, and then click Detailed Specs. Contacting Toshiba If you still need help and suspect that the problem is hardware-related, Toshiba offers a variety of resources to help you.
  • Page 187: Other Toshiba Internet Web Sites

    Toshiba’s Technical Support Web site For technical support, or to stay current on the most recent software and hardware options for your computer, and for other product information, be sure to regularly check the Toshiba Web site at pcsupport.toshiba.com Toshiba voice contact Before calling Toshiba, make sure you have: ❖...
  • Page 188: Toshiba's Worldwide Offices

    Germany Japan Toshiba Corporation, PCO-IO 1-1, Shibaura 1-Chome Minato-Ku, Tokyo, 105-8001 Japan Mexico Toshiba de México S.A. de C.V. Sierra Candela No.111, 6to. Piso Col. Lomas de Chapultepec. CP 11000 Mexico, DF. United Kingdom Toshiba Information Systems (U.K) Ltd. Toshiba Court...
  • Page 189 United States Toshiba America Information Systems, Inc. 9740 Irvine Boulevard Irvine, California 92618 United States For more information on additional Toshiba worldwide locations, please visit: www.toshiba.co.jp/index.htm. If Something Goes Wrong Toshiba’s worldwide offices The Rest of Europe Toshiba Europe (I.E.) GmbH...
  • Page 190: Appendix A: Hot Keys/Toshiba Cards

    Appendix A Hot Keys/TOSHIBA Cards Hot keys and TOSHIBA Cards provide a quick way to modify selected system functions and to launch applications. There are two types of TOSHIBA Cards: Hot Key Cards and Application Cards. Hot Key Cards The Hot Key Cards are used to set or modify the following system functions: ❖...
  • Page 191: Using The Hot Key Cards

    To use the Hot Key Cards: Press and hold the The TOSHIBA Cards appear along the top of the screen. (Sample Image) Hot Key Card display Select the desired option. The selected Card is displayed full-size with its available options below it.
  • Page 192: Application Cards

    Not all functions are supported on all models. TOSHIBA Assist For more information, refer to on page 143. TOSHIBA HDD Protection utility This Application Card launches the TOSHIBA HDD Protection Utility. PC Diagnostic Tool utility For more information, refer to Diagnostic Tool Utility” on page Bluetooth settings This Application Card launches your Bluetooth settings.
  • Page 193: Using The Application Cards

    Using the Application Cards To launch an application using the Application Cards: Press and hold the The TOSHIBA Cards display at the top of the screen. (Sample Image) TOSHIBA Card display Click the “stacked” card on the far right of the display. The Application Cards are hidden under this card.
  • Page 194: Hot Key Functions

    Hot keys have a legend on the key indicating the option or feature the key controls. Volume Mute This TOSHIBA Card or hot key enables/disables volume mute on your computer. When volume mute is enabled, no sound will come from the speakers or headphones.
  • Page 195: Lock (Instant Security)

    Lock (Instant security) This TOSHIBA Card or hot key blanks the display. Selecting this Card or pressing the hot key displays the following options: Fn + (Sample Image) Security options ❖ ❖ Fn + F1 hot key function activates instant security. The user logon screen will appear and a user with a valid account will need to log back on to gain access to the computer.
  • Page 196: Power Plan

    Hot Keys/TOSHIBA Cards Hot key functions Power plan This TOSHIBA Card or hot key displays the power plans and cycles through the power plans. The properties of each power plan, and the power plans that are displayed by this function, are set in the Power Options window.
  • Page 197: Sleep Mode

    Sleep mode This TOSHIBA Card or hot key places the computer into Sleep mode. For more information about Sleep mode, please see and configuring Sleep mode” on page Selecting this Card or pressing the hot key displays the following options:...
  • Page 198: Hibernation Mode

    Hot Keys/TOSHIBA Cards Hot key functions Hibernation mode This TOSHIBA Card or hot key places the computer into Hibernation mode. If Hibernation mode is disabled, this hot key will not respond. For more information on Hibernation mode, see “Using and configuring Hibernation mode” on page...
  • Page 199: Output (Display Switch)

    Output (Display switch) This TOSHIBA Card or hot key cycles through the power-on display options (only the first option is available when you do not have an external monitor attached) (the last option is available only if you are in Extended Display Mode).
  • Page 200: Display Brightness

    Built-in Display and TV). In extended desktop mode, the image is split into two sides, one side per display device. To swap sides, select Swap Image Display. Display brightness This TOSHIBA Card decreases or increases the screen brightness. This hot key decreases the screen brightness. Fn + This hot key increases the screen brightness.
  • Page 201: Disabling Or Enabling Wireless Devices

    Disabling or enabling wireless devices This TOSHIBA Card or hot key enables/disables the optional wireless devices installed in your computer. The wireless modes are: ❖ ❖ Fn + ❖ ❖ Selecting this Card or pressing the hot key displays the...
  • Page 202: Disabling Or Enabling The Touchpad

    Hot Keys/TOSHIBA Cards Hot key functions Disabling or enabling the TouchPad™ This TOSHIBA Card or hot key enables/disables the TouchPad™. For more information on using the TouchPad, see the TouchPad™” on page Selecting this Card or pressing the hot key displays the...
  • Page 203: Zoom (Display Resolution)

    Hot Keys/TOSHIBA Cards Hot key functions Zoom (Display resolution) This TOSHIBA Card or hot key switches screen resolution. Selecting this Card or pressing the hot key displays the following options: Fn + [Space bar] (Sample Image) Screen resolution options Cycle through the screen resolutions, then select the desired...
  • Page 204: Keyboard Hot Key Functions

    This hot key turns the scroll lock feature on and off. Fn + This hot key takes a snapshot of your display screen. Fn + This hot key turns the TOSHIBA Zooming Utility to Fn + zoom out. Fn + This hot key turns the TOSHIBA Zooming Utility to zoom in.
  • Page 205: Appendix B: Power Cord/Cable Connectors

    Appendix B Power Cord/Cable Connectors Your computer ships with the correct power supply for the country of purchase. This appendix shows the shapes of the typical AC power cord/cable connectors for various parts of the world. UL approved United Kingdom BS approved Australia AS approved...
  • Page 206: Glossary

    Glossary TECHNICAL NOTE: Some features defined in this glossary may not be available on your computer. Acronyms The following acronyms may appear in this user’s guide. BIOS BD-ROM CD-ROM CD-RW CMOS COM1 COM2 Alternating Current Basic Input/Output System Blu-ray Disc Read-Only Memory bits per second Compact Disc Compact Disc Read-Only Memory...
  • Page 207 DIMM Dual Inline Memory Module Disk Operating System Dots Per Inch Digital Versatile (or Video) Disc DVD-ROM Digital Versatile (or Video) Disc Read-Only Memory EPROM Erasable Programmable Read-Only Memory eSATA external Serial Advanced Technology Attachment File Allocation Table Federal Communications Commission gigabyte Hard Disk Drive HDMI...
  • Page 208 Glossary SDRAM Terms The following terms may appear in this user’s guide. active-matrix display — A liquid crystal display (LCD) made from an array of liquid crystal cells using active-matrix technology. Also known as a “TFT display,” in its simplest form there is one thin film transistor (TFT) for each cell.
  • Page 209 backup — A copy of a file, usually on a removable disk, kept in case the original file is lost or damaged. Basic Input/Output System (BIOS) — See BIOS. baud rate — The speed at which a communication device, such as a printer or modem, transmits information.
  • Page 210 Glossary cache — A section of very fast memory in which frequently used information is duplicated for quick access. Accessing data from cache is faster than accessing it from the computer’s main memory. See also CPU cache, L1 cache, L2 cache. CD —...
  • Page 211 CPU cache — A section of very fast memory residing between the CPU and the computer’s main memory that temporarily stores data and instructions the CPU will need to execute commands and programs. See also cache, L1 cache, L2 cache. cursor —...
  • Page 212 Glossary document — Any file created with an application and, if saved to disk, given a name by which it can be retrieved. See also file. double-click — To press and release the pointing device’s primary button rapidly twice without moving the pointing device. In the Windows button, unless otherwise stated.
  • Page 213 file — A collection of related information, saved on disk with a unique name. A file may be a program, information used by a program, or a document. See also document. File Allocation Table (FAT) — The section of a storage drive that keeps track of the location of stored files.
  • Page 214 HDMI cables. See also HDMI. Hibernation — A feature of many Toshiba computers that saves to the internal storage drive the current state of your work, including all open files and programs, when you turn the computer off. When you turn on the computer again, your work is returned to the same state it was when the computer was turned off.
  • Page 215 LAN (Local Area Network) — A group of computers or other devices dispersed over a relatively limited area and connected by a communications link that enables any device to interact with any other on the network. LED (Light Emitting Diode) — A solid state lamp (SSL) that uses light-emitting diodes (LEDs) as the source of light, which offers long life and high efficiency output.
  • Page 216 Glossary motherboard — The computer’s main circuit board that contains the processor, memory, and other primary components. MS-DOS prompt — See system prompt. multi-function drive — A DVD drive that can read and write to CD and DVD media. multimedia — A combination of two or more media, such as sound, animation, and video in a computer program or presentation.
  • Page 217 password — A unique string of characters entered by a user to verify his or her identity to the computer or the network. PC Card — A credit-card-sized expansion card designed to increase the capabilities of computers. PC Cards provide functions such as modem, fax/modem, hard disk drive, network adapter, sound card, or SCSI adapter.
  • Page 218 Glossary Random Access Memory — See RAM. Read-Only Memory — See ROM. reboot — See boot, restart. removable disk — A disk that can be removed from a disk drive. A Flash drive is one example of a removable disk. resolution —...
  • Page 219 “greater than” sign) indicating where users are to enter commands. Toshiba tablet pen — TFT display — See active-matrix display. Universal Serial Bus (USB) — USB is a serial bus that supports a data transfer rate of up to 480 Mbps (480 million bits per second).
  • Page 220 Glossary Web — See World Wide Web. ® Wi-Fi — A registered trademark term of the Wi-Fi Alliance that stands for Wireless Fidelity, and is another term for the communication protocol to permit an Ethernet connection using wireless communication components. World Wide Web (www) —...
  • Page 221: Index

    Index AC adaptor 45 AC power 116 AC power light 45 accessing network 135 adding memory 50 check total memory 59 optional external devices 50 adequate ventilation cooling fan 44 adjusting TouchPad™ settings 78 Application Cards 192 audio features 137 backing up files 96 battery battery life 115...
  • Page 222 127 setting notifications 120 battery indicator light 119 BD player general problems 180 using 107 BIOS Setup see TOSHIBA Hardware Setup Blu-ray Disc™ using 107 button eject, optical disc drive 109 power 49 Shut down 52 start 133 Call2Recycle™...
  • Page 223 disk drive corrupted/damaged data files 174 missing files/trouble accessing a drive 173 running slow 174 display does not look normal/flickers 172 external monitor not working 173 display devices external 79 display output settings 81 display panel opening 48 display problems screen is blank 171 display, external adjusting 82...
  • Page 224 Index starting again from 91 using 89 hot key disabling or enabling wireless devices 201 display brightness 200 Hibernation mode 198 keyboard overlays 204 Lock (Instant security) 195 Output (Display switch) 199 power plan 196 Sleep mode 197 using to set a power plan 123 volume mute 194 Zoom (Display resolution) 203 zooming in 204...
  • Page 225 Connect to the Internet 135 connecting your computer 135 networking wireless 134 notification area 134 Index ON/OFF indicator light 119 online resources Toshiba 113 optical disc Auto-Run feature 111 caring for 113 handling 110 inserting 109 playing optical media 111 positioning 110...
  • Page 226 170 battery not charging 170 changing display properties 172 checking device properties 168 computer will not power up 163 contacting Toshiba 186 corrupted/damaged data files 174 Device Manager 168 disk drive is slow 174 display is blank 171...
  • Page 227 real-time clock (RTC) battery 115 recording sounds 137 recovery checking internal storage drive operating status 74 creating recovery DVDs/media erasing internal storage drive 73 installing drivers and applications internal storage drive 59 out-of-box state 61 restoring from recovery DVDs/ media 71 to custom size partition 63 without changing drive partitions recycle bin icon 132...
  • Page 228 TOSHIBA Assist 143 Connect tab 144 Optimize tab 147 Protect & Fix tab 146 Secure tab 145 TOSHIBA eco power plan 124 TOSHIBA eco Utility™ 160 TOSHIBA Face Recognition Utility TOSHIBA Hardware Setup 156 TOSHIBA PC Diagnostic Tool Utility TOSHIBA PC Health Monitor 161...
  • Page 229 123 Memory card reader 139 optical disc drive 107 Shut down command 86 Sleep mode 91 TOSHIBA eco power plan 124 TouchPad™ 75 Web Camera 139 using the keyboard 97 using the overlay for cursor control...

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