Page 1 Satellite User’s Guide If you need assistance: ❖ Toshiba’s Support Web site pcsupport.toshiba.com ❖ Toshiba Customer Support Center Calling within the United States (800) 457-7777 Calling from outside the United States (949) 859-4273 For more information, see page 168 in this guide.
Page 2 TOSHIBA AMERICA INFORMATION SYSTEMS, INC. (“TOSHIBA”), ITS AFFILIATES AND SUPPLIERS DO NOT WARRANT THAT OPERATION OF THE PRODUCT WILL BE UNINTERRUPTED OR ERROR FREE. YOU AGREE THAT TOSHIBA,...
Page 3 Only Peripherals complying with the FCC Class B limits may be attached to this equipment. Operation with noncompliant peripherals or peripherals not recommended by Toshiba is likely to result in interference to radio and TV reception. Shielded cables must be used between the external devices and the computer's ports.
Page 4: Industry Canada Requirement
Contact either: ❖ Toshiba’s Support Web site at pcsupport.toshiba.com. ❖ Or call the Toshiba Customer Support Center: Within the United States at (800) 457-7777 Outside the United States at (949) 859-4273 Industry Canada Requirement This Class B digital apparatus complies with Canadian ICES-003.
Page 5: Telephone Company Procedures
Toshiba Corporation, Toshiba America Information Systems, Inc. or an authorized representative of Toshiba, or the Toshiba Customer Support Center within the United States at (800) 457-7777 or Outside the United States at (949) 859-4273. If the equipment is causing harm to the telephone network, the telephone company may request that you disconnect the equipment until the problem is resolved.
Page 6 Alarm Equipment If your home has specially wired alarm equipment connected to the telephone line, ensure the installation of this equipment does not disable your alarm equipment. If you have questions about what will disable alarm equipment, consult your telephone company or a qualified installer. Instructions for IC CS-03 Certified Equipment NOTICE: The Industry Canada label identifies certified equipment.
Page 7: Wireless Interoperability
Wireless Interoperability The TOSHIBA Wireless LAN Mini PCI Card products are designed to be interoperable with any wireless LAN product that is based on Direct Sequence Spread Spectrum (DSSS) radio technology, and is compliant to: ❖ The IEEE 802.11 Standard on Wireless LANs (Revision A/B/G), as defined and approved by the Institute of Electrical and Electronics Engineers.
Page 8: Regulatory Information
The radiated output power of the TOSHIBA Wireless LAN Mini PCI Card is far below the FCC radio frequency exposure limits. Nevertheless, the TOSHIBA Wireless LAN Mini PCI Card shall be used in such a manner that the potential for human contact during normal operation is minimized. The antenna(s) used for this transmitter must not be co-located or operating in conjunction with any other antenna or transmitter.
Page 9 The above caution applies to products that operate with an 802.11a radio device. EU Declaration of Conformity TOSHIBA declares that this product conforms to the following Standards: This product is carrying the CE-Mark in accordance with the related European Directives. The party responsible for CE-Marking is TOSHIBA Europe GmbH, Hammfelddamm 8, 41460 Neuss, Germany.
Page 10 This Directive applies to EU member countries only and does not apply to end users in other countries such as the United States. Although the initial emphasis is in Europe, Toshiba is already working with design engineers, suppliers, and other partners to determine appropriate worldwide product life cycle planning and end-of-life strategies for our products.
Page 11 Modem Warning Notice Conformity Statement The equipment has been approved to [Commission Decision “CTR21”] for pan- European single terminal connection to the Public Switched Telephone Network (PSTN). However, due to differences between the individual PSTNs provided in different countries/regions the approval does not, of itself, give an unconditional assurance of successful operation on every PSTN network termination point.
Page 12 2. If this equipment causes RF interference to other radio stations, promptly change the frequency being used, change the location of use, or turn off the source of emissions. 3. Contact TOSHIBA Direct PC if you have problems with interference caused by this product to Other Radio Stations. 2. Indication The indication shown below appears on this equipment.
Page 13: Device Authorization
Device Authorization This device obtains the Technical Regulation Conformity Certification and the Technical Conditions Compliance Approval, and it belongs to the device class of radio equipment of low-power data communication system radio station stipulated in the Radio Law and the Telecommunications Business Law of Japan. The Name of the radio equipment: refer to the equipment label provided on the computer JAPAN APPROVALS INSTITUTE FOR TELECOMMUNICATIONS...
Page 14 Brazil Cambodia Chile Costa Rica Cyprus Ecuador Estonia France Germany Greece Guatemala Hong Kong India Israel Jordan Latvia Lithuania Malaysia Mayotte Montenegro Netherlands Norway Paraguay Poland Qatar Russia San Marino Singapore South Africa Sweden Taiwan Ukraine Uruguay Venezuela Zimbabwe Bulgaria Canada China Croatia...
Page 15 Approved Countries/Regions for use for the Atheros AR5BXB72 2.4 + 5GHz 11n minicard This equipment is approved to the radio standard by the countries/regions in the following table. Do not use this equipment except in the countries/regions in the following table. NOTE This device works on passive scan only.
Page 16 Europe - Restrictions for use of 2.4 GHz Frequencies in European Community Countries België/ For private usage outside buildings across public grounds over less than Belgique: 300m no special registration with IBPT/BIPT is required. Registration to IBPT/BIPT is required for private usage outside buildings across public grounds over more than 300m.
Page 17 Europe - Restrictions for Use of 5 GHz Frequencies in European Community Countries European Community Countries Austria Belgium, France, Switzerland/Liechtenstein Denmark, Finland, Germany, Greece, Ireland, Italy, Luxembourg, Netherlands, Norway, Portugal, Sweden, UK Iceland, Spain O: allowed x: forbidden ❖ To remain in conformance with European spectrum usage laws for Wireless LAN operation, the above 2.4 GHz and 5 GHz channel limitations apply.
Page 18 Approved Countries/Regions for use for the Atheros AR5BXB63 11g minicard This equipment is approved to the radio standard by the countries/regions in the following table. Do not use this equipment except in the countries/regions in the following table. Argentina Azerbaijan Brazil Chile Costa Rica...
Page 19 Approved Countries/Regions for the Realtek This equipment is approved to the radio standard by the countries/regions in the following table. Do not use this equipment except in the countries/regions in the following table. Albania Austria Bangladesh Bosnia and Herzegovina Canada Colombia Cyprus Ecuador...
Page 20 Approved Countries/Regions for use for the ® Intel PRO/Wireless 3945ABG Network Connection This equipment is approved to the radio standard by the countries/regions in the following table. Do not use this equipment except in the countries/regions in the following table. NOTE An adhoc mode is available in Ch1-Ch11(802.11b/g), An Infrastructure mode is available in Ch1-Ch11 (802.11b/g)
Page 21: Bluetooth Wireless Technology Interoperability
11a, 11b, 11g and 11n wireless are based on IEEE 802.11a, 802.11b, 802.11g and 802.11n respectively. The IEEE 802.11n specification has not been finalized and is currently in draft release. The TOSHIBA 11a/b/g/n Wireless LAN Adapters are based on the Draft Release, Version 1.0, of the IEEE 802.11n specification.
Page 22 Always use Bluetooth cards from TOSHIBA in order to enable wireless networks over two or more (up to a total of seven) TOSHIBA portable computers using these cards. Please contact TOSHIBA computer product support on Web site http://www.toshiba-europe.com/computers/tnt/ bluetooth.htm in Europe or pcsupport.toshiba.com in the United States for...
Page 23: Bluetooth Wireless Technology And Your Health
Because products with Bluetooth wireless technology operate within the guidelines found in radio frequency safety standards and recommendations, TOSHIBA believes Bluetooth wireless technology is safe for use by consumers. These standards and recommendations reflect the consensus of the scientific community and result from deliberations of panels and committees of scientists who continually review and interpret the extensive research literature.
Page 24: Regulatory Statements
The radiated output power of the Bluetooth Card from TOSHIBA is far below the FCC radio frequency exposure limits. Nevertheless, the Bluetooth Card from TOSHIBA shall be used in such a manner that the potential for human contact during normal operation is minimized.
Page 25 2. If this equipment causes RF interference to other radio stations, promptly change the frequency being used, change the location of use, or turn off the source of emissions. 3. Contact TOSHIBA Direct PC if you have problems with interference caused by this product to Other Radio Stations. 2. Indication The indication shown below appears on this equipment.
Page 26 Never attempt to disassemble, adjust or repair an optical drive. You could damage the drive. You would also be exposed to laser light or other safety hazards, resulting in serious injury. Always contact an authorized Toshiba service provider, if any repair or adjustment is required.
Page 27 Copyright This guide is copyrighted by Toshiba America Information Systems, Inc. with all rights reserved. Under the copyright laws, this guide cannot be reproduced in any form without the prior written permission of Toshiba. No patent liability is assumed, however, with respect to the use of the information contained herein.
Page 28 Card is a trademark of Fuji Photo Film, Co., Ltd. Bluetooth word mark and logos are owned by the Bluetooth SIG, Inc. and any use of such marks by Toshiba is under license. Other trademarks and trade names are those of their respective owners.
Page 29: Table Of Contents
Keeping yourself comfortable ...42 Precautions...42 Important information on your computer’s Setting up your computer ...44 Setting up your software...45 Registering your computer with Toshiba ...46 Adding optional external devices...46 Connecting to a power source ...47 Charging the main battery...49 cooling fan ...44...
Page 30 Contents Using the computer for the first time ...50 Opening the display panel ...50 Your computer’s features and specifications ...51 Turning on the power...51 Adding memory (optional) ...52 Installing a memory module ...53 Removing a memory module...58 Checking total memory ...60 Hard Drive Recovery Utilities ...61 Creating Recovery DVDs...61 Hard Disk Drive Recovery options ...62...
Page 31 Playing an audio CD...105 Playing optical media ...105 Recording optical media ...106 Removing a disc with the computer on...106 Removing a disc with the computer off ...107 Caring for optical discs ...107 Toshiba’s online resources ...107 keyboard ...92 ® keys ...93 field...97 Contents ®...
Page 32 Contents Chapter 3: Mobile Computing...108 Toshiba’s energy-saver design...108 Running the computer on battery power ...109 Battery Notice ...109 Power management ...110 Using additional batteries ...110 Charging batteries...110 Charging the main battery...111 Charging the RTC battery...111 Monitoring main battery power...112 Determining remaining battery power...113 What to do when the main battery runs low ...114...
Page 33 Using an instant password...146 Using a supervisor password...147 Using a user password ...148 Deleting a user password...149 TOSHIBA PC Diagnostic Tool Utility...150 TOSHIBA SD™ Memory Card Format Utility ...151 Mouse Utility...152 TOSHIBA Hardware Setup...153 TOSHIBA Zooming Utility...157 TOSHIBA Button Support...158 CD/DVD Drive Acoustic Silencer ...159...
Page 34 Contents TOSHIBA Accessibility ...160 Fingerprint Authentication Utility...161 Fingerprint utility limitations ...161 Using the Fingerprint Authentication Utility...161 Fingerprint Logon ...162 Care and maintenance of your fingerprint Fingerprint reader limitations ...163 ConfigFree Getting Started...164 ConfigFree Chapter 6: If Something Goes Wrong...168 Problems that are easy to fix ...168 Problems when you turn on the computer...169...
Page 35 If you need further assistance...197 Before you contact Toshiba ...197 Contacting Toshiba ...197 Other Toshiba Internet Web sites...198 Toshiba’s worldwide offices...198 Appendix A: Hot Keys/TOSHIBA Cards ... 200 Hot Key Cards ...200 Using the Hot Key Cards ...201 Application Cards...202 Using the Application Cards...203 Card Case...203...
Page 36: Introduction
You can wake the computer from Sleep mode by pressing the power button. See the “Mobile Computing” section of the Toshiba User’s Guide for more information on using power management settings to...
Page 37 (RoHS), which restricts use of lead, cadmium, mercury, hexavalent chromium, PBB, and PBDE. Toshiba requires its computer component suppliers to meet RoHS requirements and verifies its suppliers’ commitment to meeting RoHS requirements by conducting component sampling inspections during the product design approval process.
Page 38: This Guide
Toshiba’s Web site at pcsupport.toshiba.com. While Toshiba has made every effort at the time of publication to ensure the accuracy of the information provided herein, product specifications, configurations, prices, system/component/options availability are all subject to change without notice.
Page 39: Safety Icons
Safety icons This manual contains safety instructions that must be observed to avoid potential hazards that could result in personal injuries, damage to your equipment, or loss of data. These safety cautions have been classified according to the seriousness of the risk, and icons highlight these instructions as follows: Indicates an imminently hazardous situation which, if not avoided, will result in death or serious injury.
Page 40: Other Documentation
To stay current on the most recent software and hardware options for your computer, and for other product information, be sure to regularly check the Toshiba Web site at pcsupport.toshiba.com. If you have a problem or need to contact Toshiba, see Goes Wrong” on page warranty.toshiba.com 168.
Page 41: Chapter 1: Getting Started
Chapter 1 Getting Started This chapter provides tips for using your computer effectively, summarizes how to connect components, and explains what to do the first time you use your computer. The “Instruction Manual for Safety and Comfort,” that is shipped with your computer, contains important safety information.
Page 42: Keeping Yourself Comfortable
Extreme heat, cold, or humidity. ❖ Liquids and corrosive chemicals. Keeping yourself comfortable The Toshiba Instruction Manual for Safety and Comfort, included with your computer, contains helpful information for setting up your work environment and tips for working comfortably throughout the day.
Page 43 ❖ Avoid prolonged physical contact with the underside or surface of the computer. ❖ Computer base and palm rest can become hot! Avoid prolonged contact to prevent heat injury to skin. Read the “Avoid extended contact between computer base/palm rest and skin”...
Page 44: Important Information On Your Computer's Cooling Fan
Getting Started Setting up your computer Important information on your computer’s cooling fan Your computer may have a CPU cooling fan that cools the CPU by drawing outside air into the computer. Always make sure your computer and AC adaptor have adequate ventilation and are protected from overheating when the power is turned on or when an AC adaptor is connected to a power outlet (even if your computer is in Sleep mode).
Page 45: Setting Up Your Software
NOTE Please handle your computer carefully to avoid scratching or damaging the surface. Setting up your software When you turn on the computer for the first time, do not turn off the power again until the operating system has loaded completely. NOTE The names of windows displayed, and the order in which windows appear, may vary according to your software setup choices.
Page 46: Registering Your Computer With Toshiba
Product registration can be completed by either visiting the Toshiba Web site at http://www.register.toshiba.com, or by double-clicking the Toshiba Resources icon on your desktop and then double-clicking Toshiba Registration. Failure to complete Product Registration will not diminish Customer rights under the Toshiba standard limited Warranty.
Page 47: Connecting To A Power Source
TOSHIBA Battery Charger (that may have been provided with your computer), or use AC adaptors and battery chargers specified by TOSHIBA to avoid any risk of fire or other damage to the computer. Use of an incompatible AC adaptor or Battery Charger could cause fire or damage to the computer possibly resulting in serious injury.
Page 48 Getting Started Connecting to a power source To connect AC power to the computer: Connect the power cord/cable to the AC adaptor. (Sample Illustration) Connecting the power cord/cable to the AC adaptor Handling the cord on this product will expose you to lead, a chemical known to the State of California to cause birth defects or other reproductive harm.
Page 49: Charging The Main Battery
The computer’s main battery light gives you an indication of the main battery’s current charge: ❖ Glows amber while the main battery is being charged (AC adaptor connected) ❖ Glows white when the main battery is fully charged ❖ Is unlit when the main battery has discharged, the battery is not charging, or the AC adaptor is not plugged into the computer or AC outlet ❖...
Page 50: Using The Computer For The First Time
Getting Started Using the computer for the first time NOTE Battery life and charge time may vary depending on the applications, power management settings, and features used. Using the computer for the first time The computer is now ready for you to turn it on and begin using it. Opening the display panel Facing the front of the computer, locate the center of the display panel.
Page 51: Your Computer's Features And Specifications
Small bright dots may appear on your screen display when you turn on your computer. Your display contains an extremely large number of thin-film transistors (TFT) and is manufactured using high- precision technology. Any small bright dots that may appear on your display are an intrinsic characteristic of the TFT manufacturing technology.
Page 52: Adding Memory (Optional)
You may want to increase the computer’s memory if you use complex software or process large amounts of data. NOTE Before adding external devices or memory, Toshiba recommends setting up your software. See “Setting up your software” on page...
Page 53: Installing A Memory Module
Installing a memory module Memory modules can be installed in the memory module slots on the base of the computer. You will need a small Phillips screwdriver for this procedure. If the computer has been running recently, the memory module may be hot.
Page 54 Getting Started Adding memory (optional) If the computer is on, begin at step 1; otherwise, skip to step 3. Click Start, and then click the arrow next to the lock button in the lower-right corner of the Start menu. The Shut Down menu appears. Start (Sample Image) Shut Down menu Click Shut Down.
Page 55 Using a small Phillips screwdriver, loosen the screw that secures the memory module slot cover. Back of computer (Sample Illustration) Removing the memory module slot cover Remove the memory module slot cover. Place the screw and the cover in a safe place so that you can retrieve them later.
Page 56 Getting Started Adding memory (optional) NOTE For this model Slot A is the bottom slot. Slot B is the top slot. If only one memory module is to be installed, it must be installed in Slot A. Pick up the memory module by its sides, avoiding any contact with its connector.
Page 57 Once the module’s connector is fully inserted into the socket, press downward on the top edge of the module to seat the module into the latches at the sides of the socket. These latches should “snap” into place securely with the corresponding cutouts in the side of the module.
Page 58: Removing A Memory Module
Getting Started Adding memory (optional) Replace the memory module slot cover and secure it using the screw. Re-insert the main battery. For more information on inserting the main battery, see Turn the computer right side up. Reconnect the cables. Restart the computer. TECHNICAL NOTE: You must have at least one memory module installed for the computer to work.
Page 59 NOTE The following screen may appear when you turn on the power: If “Start Windows If one of the Safe Mode options is highlighted, it is best to press to go into Safe Mode, then shut down and restart the system, at Enter which time Windows When Safe Mode is suggested, this could be a sign that you may...
Page 60: Checking Total Memory
Getting Started Adding memory (optional) Replace the memory module slot cover and secure it using the screw. Re-insert the main battery. For more information on inserting the main battery, see Turn the computer right side up. Reconnect the cables. Restart the computer. TECHNICAL NOTE: You must have at least one memory module installed for the computer to work.
Page 61: Hard Drive Recovery Utilities
DVDs to copy the hard drive recovery. If your optical disc drive is not writable, contact Toshiba Customer Support to obtain the Recovery media for your system. The Toshiba Customer Support Center in the United States is (800) 457-7777, outside the United States it is (949) 859-4273. Hard Drive Recovery Utilities...
Page 62: Hard Disk Drive Recovery Options
Getting Started Hard Drive Recovery Utilities To create recovery DVDs: Click Start, All Programs, Toshiba, Recovery, and then Recovery Disc Creator. Select DVD (to create Recovery media on DVDs). Select the items you want to copy by clicking the check box next to the item’s Name—recovery files, applications (original...
Page 63 If not, skip to step 4. (Sample Image) Product Recovery Menu screen When the Toshiba Recovery Wizard screen displays, select one of the options and then click Next. The options are: ❖...
Page 64 Be sure to save your work to external media first. On the Toshiba Recovery Wizard screen, select Recovery of Factory Default Software, and then click Next. The Recovery of Factory Default Software screen appears.
Page 65 The Recovery Wizard allows you to delete all data and partitions from the hard disk. To delete the data and partitions from your hard disk: On the Toshiba Recovery Wizard screen, select Erase the hard disk, and then click Next. The next screen lists the two methods you can choose: ❖...
Page 66 (for example, a D: drive) those partitions and any information on them will not be affected and will remain intact. To recover only your C: drive: On the Toshiba Recovery Wizard Screen, select Recovery of Factory Default Software, and then click Next.
Page 67: Hard Disk Drive Recovery Using The Recovery Media
Be sure to save your work to external media first. To resize and recover your C: drive: On the Toshiba Recovery Wizard screen, select Recovery of Factory Default Software, and then click Next. Select Recover to a custom size partition.
Page 68 Using the arrow keys, select the DVD option and press The Selecting a Process Screen will appear. Select one of the options and then click Next. The options are: ❖ Toshiba Recovery Wizard ❖ System Recovery Options (Sample Image) Selecting a Process screen If your system offers a choice of Windows Vista bit operating system, select one at this time.
Page 69 Click Yes to continue. (Sample Image) Warning screen The Toshiba Recovery Wizard screen will appear. Please refer “Hard Disk Drive Recovery options” on page 62 the available recovery options. (Sample Image) Toshiba Recovery Wizard screen...
Page 70: Checking The Hdd Operating Status
Installing drivers and applications (Available on certain models) The Toshiba Application Installer (available on certain models) allows you to reinstall the drivers and applications that were originally bundled with your computer. To reinstall drivers and applications: Click Start, All Programs, Toshiba, Recovery, and then TOSHIBA Application Installer.
Page 71: Scrolling With The Touchpad
NOTE Because the TouchPad is much smaller than the display screen, moving your cursor across the screen often means having to move your finger several times across the TouchPad in the preferred direction. Once you have positioned your cursor, you can click it into place by either double-tapping the TouchPad or clicking the control buttons.
Page 72 Getting Started Using external display devices ❖ A standard television, projector, or VCR/DVD player via the S-video Out port* ❖ An external monitor or projector via the RGB (monitor) Out port (Sample Illustration) Side of system You cannot connect both the S-video Out port and the HDMI Out port to the same device at the same time.
Page 73: Directing The Display Output When You Turn On The Computer
HDMI™-CEC (Consumer Electronics Control) is a standard in the CE Industry which allows devices to work together over an HDMI cable. Toshiba computers with HDMI-CEC include a Toshiba utility (that may need to be installed) dedicated to take advantage of its capabilities which can allow you to: ❖...
Page 74: Adjusting The Quality Of The External Display
Getting Started Using an external keyboard ❖ Built-in display and TV (or other external video device) simultaneously ❖ TV (or other external video device) only ❖ Built-in display and external monitor (extended desktop) ❖ Built-in display and TV (extended desktop) ❖...
Page 75: Using A Mouse
Using a mouse You may want to use a mouse instead of the computer’s built-in TouchPad. You can use a USB-compatible mouse. Connecting a printer NOTE Your printer documentation may require you to install the printer software before physically connecting the printer to your computer. If you do not install the software as instructed by the printer manufacturer, the printer may not function correctly.
Page 76: Setting Up A Printer
Getting Started Connecting an optional external diskette drive Setting up a printer NOTE Some printers require a specific installation process. Refer to your printer installation guide for instructions before completing the following procedure. If your printer does not support Plug and Play, follow these steps to set it up for the first time.
Page 77: Turning Off The Computer
To connect an optional external USB diskette drive, connect the cable to one of the computer’s USB ports. (Sample Illustration) Connecting an drive Turning off the computer Pressing the power button before shutting down the Windows operating system could cause you to lose your work. Make sure the system indicator panel’s storage drive light and the drive-in-use light are off.
Page 78 Getting Started Turning off the computer ❖ Use the Sleep command to save your work, system settings, and current state of the desktop to memory, so that when you turn on the computer again, you will quickly and automatically return to where you left off. Hibernation mode Hibernation mode shuts the computer down completely, but it first saves the current state of the computer to the internal storage drive.
Page 79: Using The Shut Down Command
❖ Because the state of the system is stored in memory, you will lose data if the main battery discharges while the computer is in Sleep mode. ❖ Restarting from Sleep takes less time and consumes less main battery power than restarting after turning off the computer using the Hibernation or Shut down commands.
Page 80 Getting Started Turning off the computer Click Shut Down. The computer closes all open programs, shuts down the operating system, and then turns off. Turning off the computer more quickly You can also turn off the computer by pressing the power button. To use this method, you first need to activate it using the Power Options feature.
Page 81 Click Power buttons and lid to display the actions that you can configure. Select the options you want from the drop-down lists. NOTE These options can be set separately for how they operate while the computer is running on battery power or while connected to AC power.
Page 82: Using And Configuring Hibernation Mode
Getting Started Turning off the computer Using and configuring Hibernation mode To turn off the computer using the Hibernation command: Click Start, and then click the arrow next to the Lock button in the lower-right part of the Start menu. The Shut Down menu appears.
Page 83 Click Change advanced power settings. The Advanced settings tab of the Power Options window appears. (Sample Image) Advanced settings tab of Power Options screen Click Power buttons and lid to display the actions that you can configure. Select Hibernate for the options you want. NOTE These options can be set separately for how they operate while the computer is running on battery power or while connected to AC...
Page 84: Using And Configuring Sleep Mode
Getting Started Turning off the computer Click Apply. Click OK. Once the computer is configured, you can place it into Hibernation mode by either pressing the power button or closing the display panel, depending on the Hibernation options set. Starting again from Hibernation mode To start up the computer from Hibernation mode, press the power button until the on/off light glows white.
Page 85 Configuring Sleep mode options You can place the computer into Sleep mode by either pressing the power button or closing the display panel. You can also specify an amount of time after which the computer automatically goes into Sleep mode. To use any of these methods, you first need to enable them using the Power Options feature.
Page 86 Getting Started Turning off the computer Click Change advanced power settings. The Advanced settings tab of the Power Options window appears. (Sample Image) Advanced settings tab of Power Options screen Click Power buttons and lid to display the actions that you can configure.
Page 87: Closing The Display Panel
Click Apply. Click OK. Once the computer is configured, you can place it into Sleep mode by either pressing the power button or closing the display panel, depending on the Sleep options set. Starting again from Sleep mode To start up the computer from Sleep mode, press the power button until the on/off light glows white.
Page 88: Cleaning The Computer
You may want to secure your computer to a heavy object such as your desk. The easiest way to do this is to purchase an optional computer lock cable. For more information on purchasing a cable lock, visit accessories.toshiba.com. (Sample Illustration) Computer lock cable To secure the computer: Wrap the cable through or around some part of a heavy object.
Page 89 Pass the locking end through the loop. Insert the cable’s locking end into the security lock slot on your computer, then engage the locking device. The computer is now securely locked. (Sample Illustration) Attaching security lock cable Getting Started Caring for your computer...
Page 90: Chapter 2: Learning The Basics
Chapter 2 Learning the Basics This chapter gives some computing tips and provides important information about basic features. Computing tips ❖ Save your work frequently. Your work stays in the computer’s temporary memory until you save it to the internal storage drive. If the network you are using goes down and you must restart your computer to reconnect, or your battery runs out of charge while you are working, you will lose all work since you last saved.
Page 91 ❖ Back up your files to disks (or other removable media) on a regular basis. Label the backup copies clearly and store them in a safe place. It is easy to put off backing up because it takes time. However, if your internal storage drive suddenly fails, you will lose all the data on it unless you have a separate backup copy.
Page 92: Using The Keyboard
Learning the Basics Using the keyboard Using the keyboard Your computer’s keyboard contains character keys, control keys, function keys, and special Windows functionality of a full-size keyboard. (Sample Illustration) Keyboard Character keys Typing with the character keys is very much like typing on a typewriter, except that: ❖...
Page 93: Ctrl, Fn, And Alt Keys
Ctrl, Fn, and Alt keys (Sample Illustration) Ctrl, Fn, and Alt keys Ctrl , and program you are using. For more information, see your program documentation. Function keys The function keys (not to be confused with the keys at the top of the keyboard. (Sample Illustration) Function keys through programmed functions when pressed.
Page 94: Overlay Keys
Learning the Basics Using the keyboard Overlay keys The keys with gray numbers and symbols on the front of them form the numeric and cursor overlay. This overlay lets you enter numeric data or control the cursor as you would using the 10-key keypad on a desktop computer’s keyboard.
Page 95: Starting A Program
Starting a program The easiest way to start a program is to double-click the name of the file that contains the information you want to work on. To find the file, use the Start menu or Windows If you prefer to open the program first, you have four options. You can: ❖...
Page 96: Starting A Program From Windows Explorer
Learning the Basics Starting a program Starting a program from Windows If a program is not listed in the All Programs menu, you can start it from Windows your computer’s contents as a hierarchy or “tree.” You can easily see the contents of each drive and folder on your computer. To use this method, you should know the file name and location of the program’s executable file (this file ends with .exe).
Page 97: Starting A Program Using The Start Search Field
Starting a program using the Start Search field This example uses the Start menu’s Start Search field to start WordPad: Click Start to display the Start menu. The Start Search field appears at the bottom of the Start menu. Start Search field (Sample Image) Start Search field in Start menu...
Page 98 Learning the Basics Saving your work Saving files In your Windows Click Browse folders. If you are working with a document that already has a file name, this is all you need to do. If you created a new document, your program displays a Save As dialog box.
Page 99: Printing Your Work
File names The Windows contain up to 260 characters and can include spaces. Some applications do not support long file names and require file names limited to no more than eight characters. You may use all the letters, numbers, and other characters on the keyboard, except for these characters: \ / ? : * "...
Page 100: Backing Up Your Work
Learning the Basics Backing up your work In your Windows The program displays a Print dialog box. (Sample Image) Print dialog box Specify the print parameters. For example, the range of pages and number of copies to print. Click Print. Backing up your work Back up all the files you create in case something happens to your computer.
Page 101: Restoring Your Work
Restoring your work To restore information from your backup media to your internal storage drive, use the Restore page in the backup program. Look in the online Help or your operating system documentation for information on restoring files. TECHNICAL NOTE: When restoring files, the backup program prompts you if you try to overwrite a file that already exists on the internal storage drive.
Page 102: Optical Drive Components
Learning the Basics Using the optical drive Optical drive components The optical drive is located on the side of the computer. Your optical drive may look like this: Drive in-use indicator light Eject button Manual eject hole (Sample Illustration) Optical drive Drive in-use indicator light—Indicates when the drive is in use.
Page 103: Media Control Buttons
Media control buttons (Available on certain models) The media control buttons located on the system control panel above the keyboard let you mute the sound and play audio CDs or DVD movies when the computer is on. Play/Pause button* Media button* Mute button* (Sample Illustration) Media control buttons The Mute button allows you to mute the sound.
Page 104 Learning the Basics Using the optical drive Grasp the tray and pull it fully open. (Sample Illustration) Drive tray fully extended Hold the disc by its edges and check that it is free of dust. If the disc is dusty, clean it as described in discs”...
Page 105: Playing An Audio Cd
If you insert the disc incorrectly, it may jam the drive. If this happens, contact Toshiba support for assistance. Push the disc tray in by pressing gently on the center of the tray until it clicks into place.
Page 106: Recording Optical Media
Due to manufacturing and quality variations in third party optical media (e.g., CD or DVD) or optical media players/recorders, in certain cases, your Toshiba optical drive may not record on certain optical media that bear the applicable logo, or play back optical media recorded by other computers or optical media recorders.
Page 107: Removing A Disc With The Computer Off
Toshiba’s online resources Toshiba maintains a number of online sites to which you can connect. These sites provide information about Toshiba products, give help with technical questions and keep you up to date with future upgrades.
Page 108: Chapter 3: Mobile Computing
It has a number of other features that enhance its energy efficiency. Many of these energy-saving features have been preset by Toshiba. We recommend you leave these features active, allowing your computer to operate at its maximum energy efficiency, so that you...
Page 109: Running The Computer On Battery Power
This is normal for all batteries. To purchase a new battery pack, see the accessories information included with your computer or visit the Toshiba Web site at accessories.toshiba.com. Use only batteries designed to work with your Toshiba computer.
Page 110: Power Management
Never leave batteries in the battery charger for more than a week at a time. Doing so may reduce the potential charge of the battery. Always use the battery charger specified by Toshiba. You can order a Toshiba battery charger from Toshiba’s Web site at accessories.toshiba.com.
Page 111: Charging The Main Battery
Charging the main battery To charge the main battery while it is in your computer, plug the computer into a live electrical outlet. The battery charges whether the computer is on or off. TECHNICAL NOTE: The recharging of the battery cannot occur when your computer is using all of the power provided by the AC adaptor to run applications, features, and devices.
Page 112: Monitoring Main Battery Power
Mobile Computing Monitoring main battery power If the RTC battery is low, the real-time clock and calendar may display the incorrect time and date, or stop working. To recharge the RTC battery, plug the computer into a live electrical outlet and leave the computer powered on for 24 hours. NOTE It is seldom necessary to charge the RTC battery because it charges while the computer is on.
Page 113: Determining Remaining Battery Power
HINT: Be careful not to confuse the battery light ( ), and the power button light (near the upper-left corner of the keyboard). When the on/off light or power button light flashes amber, it indicates that the system is suspended (using the Windows operating system Sleep command).
Page 114: What To Do When The Main Battery Runs Low
Mobile Computing Monitoring main battery power Highlight the power icon in the Notification Area. A pop-up message displays the remaining battery power as a percentage. With repeated discharges and recharges, the battery’s capacity gradually decreases. A frequently used older battery does not power the computer for as long as a new battery, even when both are fully charged.
Page 115: Conserving Battery Power
To change the default notification settings: Click Start, Control Panel, Mobile PC, and then Power Options. The Power Options window appears. Click Change plan settings under the power plan to be customized. The Edit Plan Settings window appears. Click Change advanced power settings. The Advanced settings tab of the Power Options window appears.
Page 116: Power Plans
Mobile Computing Monitoring main battery power There are various ways in which you can conserve power and extend the operating time of your battery: ❖ Enable Sleep or Hibernation, which saves power when you turn off the computer and turn it back on again ❖...
Page 117: Using A Hot Key To Set The Power Plan
To edit a plan or to edit advanced settings, continue to the following NOTE steps. Click Change Plan Settings to choose the plan you want to edit. This screen allows you to change basic settings. Click Change Advanced Settings to access settings for battery notification levels, internal storage drive power save time, etc.
Page 118: Changing The Main Battery
Mobile Computing Changing the main battery While continuing to press desired Power Plan. The Power Plan options are: Balanced, Power Saver, and High Performance. Release the The hot key card disappears. You are now in the selected mode. Changing the main battery When your main battery has run out of power, you have two options: plug in the AC adaptor or install a charged main battery.
Page 119 Slide the battery release lock to the unlocked position. (Sample Illustration) Unlocking the battery release lock Slide the battery release latch to release the battery. Pull the discharged battery out of the computer. (Sample Illustration) Removing the battery If the battery is leaking or its case is cracked, put on protective gloves to handle it, and discard it immediately.
Page 120: Inserting A Charged Battery
Mobile Computing Changing the main battery Inserting a charged battery To insert a battery: Wipe the terminals of the charged battery with a clean cloth to ensure a good connection. Insert the charged battery into the slot until the latch clicks. The battery pack has been designed so that you cannot install it with reverse polarity.
Page 121: Taking Care Of Your Battery
If a battery is leaking or damaged, replace it immediately. Use protective gloves when handling a damaged battery. ❖ To replace the main battery, use an identical battery that you can purchase through the Toshiba Web site at accessories.toshiba.com. ❖ A reverse polarity condition should be avoided with all batteries.
Page 122: Maintaining Your Battery
Mobile Computing Taking care of your battery Maintaining your battery Fully discharging your battery pack will allow better accuracy of the battery meter. To fully discharge your battery pack: ❖ Periodically, disconnect the computer from a power source and operate it on battery power until the battery pack fully discharges.
Page 123: Disposing Of Used Batteries
If you cannot find the information you need elsewhere, call Toshiba at: (800) 457-7777. In addition, Toshiba’s recycling initiatives include recycling programs, events and consumer promotions. For details, visit www.ToshibaDirect.com, select Recycling &...
Page 124: Traveling Tips
❖ Always travel with the computer in a carrying case. Toshiba offers a choice of carrying cases for the computer. They all provide plenty of extra space for manuals, power cords, and compact discs.
Page 125: Chapter 4: Exploring Your Computer's Features
Chapter 4 Exploring Your Computer’s Features In this chapter, you will explore some of the special features of your computer. Exploring the desktop The desktop is the launching pad for everything you can do in the ® Windows operating system. You use its features to start programs, find documents, set up system components, and perform most other computing tasks.
Page 126: Finding Your Way Around The Desktop
Exploring Your Computer’s Features Exploring the desktop Finding your way around the desktop Your computer’s desktop includes several standard features: icons, Start button, Taskbar, Notification Area, and background pattern. Icons Start button (Sample Image) Windows Icons An icon represents a folder, file, or program that can be quickly activated by double-clicking the icon.
Page 127 Your desktop may contain other icons depending on your configuration. See Windows information on each icon and how to use it. Start button You use the Start button to: ❖ Start programs ❖ Open documents ❖ Adjust system settings ❖ Find files ❖...
Page 128: Setting Up For Communications
Exploring Your Computer’s Features Setting up for communications Setting up for communications To connect to the Internet, use an online service, or communicate across the telephone lines with another computer, you need: ❖ A browser or communications program ❖ An Internet Service Provider (ISP) or online service if you plan to use the Internet ❖...
Page 129: Connecting A Modem To A Telephone Line
❖ Send a fax directly from your computer For more detailed information regarding your computer’s modem, visit Toshiba’s Web site at accessories.toshiba.com. Exploring Your Computer’s Features Setting up for communications ® , ask them for help when connecting to ®...
Page 130 Exploring Your Computer’s Features Setting up for communications Before you can communicate using the modem, you need to connect it to a telephone line. Your computer’s built-in modem port provides an RJ-11 jack, allowing you to connect the modem to a standard voice-grade telephone line.
Page 131: An Overview Of Using The Internet
An overview of using the Internet The following sections give a quick introduction to the Internet and some of its exciting features, under these headings: ❖ The Internet ❖ The World Wide Web ❖ Internet Service Providers ❖ Connecting to the Internet ❖...
Page 132: Connecting To The Internet
Exploring Your Computer’s Features An overview of using the Internet Connecting to the Internet To connect to the Internet, you need: ❖ A modem and telephone line, or a LAN connection ❖ A Web browser ❖ An Internet Service Provider (ISP) account Once you have established an ISP account, you can connect to the Internet.
Page 133: Uploading To, And Downloading Files From, The Internet
❖ Internet chat rooms A chat room is a Web site that offers a place where people with similar interests and ideas communicate in real-time, one-on- one or in groups, by typing messages which are instantly viewed by others on their computer screens. ❖...
Page 134: Using External Speakers Or Headphones
Exploring Your Computer’s Features Exploring audio features Click Start, All Programs, Accessories, and then Sound Recorder. (Sample Image) Sound Recorder screen Click the Start Recording button. Speak normally into the microphone. When you have finished recording, click the Stop Recording button.
Page 135: Fm Tuner
FM tuner (Available on certain models) Your computer may come equipped with a built-in FM tuner and a separate FM antenna. With this FM tuner feature you can listen to live local FM radio stations. To use this feature: Turn on your computer. Plug in the FM antenna into the FM tuner port on your computer.
Page 136: Using An Expresscard
Exploring Your Computer’s Features Using an ExpressCard ❖ Have video conference calls NOTE To E-mail, instant message or video conference, you must be connected to the Internet. Depending on your computer model, the process of sending E-mail, taking pictures or recording video messages may vary. The Web Camera software, by default, should already be running in the Notification Area.
Page 137: Removing An Expresscard
PDAs, digital cameras, digital video camcorders, etc. The Bridge Media Adapter slot may also support other types of media. For a complete list of supported media, visit Toshiba’s Web site at accessories.toshiba.com. NOTE Do not use the Copy Disk function for this type of media. To copy...
Page 138: Inserting Memory Media
Exploring Your Computer’s Features Using the Bridge Media Adapter Slot Inserting memory media The following instructions apply to all types of supported media devices. Turn the media so that the contacts (metal areas) are face down. Push the media into the adapter until it locks in place. (Sample Illustration) Inserting memory media When inserting memory media, do not touch the metal contacts.
Page 139: Using The I.link ® Port
Do not remove memory media while data is being written or read. Even when the Windows to the media might still be in progress and your data could be destroyed. Wait for the indicator light to go out. ® Using the i.LINK ®...
Page 140: Chapter 5: Utilities
❖ TOSHIBA Assist ❖ Supervisor password ❖ User password ❖ TOSHIBA PC Diagnostic Tool Utility ❖ TOSHIBA SD™ Memory Card Format Utility ❖ Mouse Utility ❖ TOSHIBA Hardware Setup ❖ TOSHIBA Zooming Utility ❖ TOSHIBA Button Support ❖...
Page 141: Toshiba Assist
TOSHIBA Face Recognition ❖ ConfigFree® TOSHIBA Assist The TOSHIBA Assist provides quick access to computer functions and allows you to customize a range of computer settings. To access TOSHIBA Assist, click Start, All Programs, Toshiba, Utilities, and then TOSHIBA Assist.
Page 142: Connect
Utilities TOSHIBA Assist Connect The features available in this category are: ❖ ConfigFree ❖ Bluetooth ❖ Bluetooth (Sample Image) TOSHIBA Assist window – Connect tab ® Connectivity Doctor ® Settings ® Local COM Settings...
Page 143: Secure
Secure The features available in this category are: ❖ Supervisor password ❖ User password (Sample Image) TOSHIBA Assist window – Secure tab Utilities TOSHIBA Assist...
Page 144: Protect & Fix
Utilities TOSHIBA Assist Protect & Fix The features available in this category are: ❖ TOSHIBA PC Diagnostic Tool Utility (Sample Image) TOSHIBA Assist window – Protect & Fix tab...
Page 145: Optimize
TOSHIBA SD™ Memory Card Format Utility ❖ Mouse Utility ❖ TOSHIBA Accessibility ❖ TOSHIBA Zooming Utility ❖ CD/DVD Drive Acoustic Silencer ❖ TOSHIBA Hardware Setup ❖ TOSHIBA Button Support ❖ TOSHIBA Face Recognition (Sample Image) TOSHIBA Assist window – Optimize tab Utilities TOSHIBA Assist...
Page 146: Setting Passwords
When you set a password, you must enter the password before you can work on your computer again. Toshiba supports several types of passwords on your computer: ❖ An instant password—Secures your open programs and files when leaving the computer temporarily.
Page 147: Using A Supervisor Password
Toshiba is not responsible for any losses that may occur to you, your organization or others as a result of the inability to access your computer.
Page 148: Using A User Password
Toshiba is not responsible for any losses that may occur to you, your organization or others as a result of the inability to access your...
Page 149: Deleting A User Password
The TOSHIBA Assist window appears. On the left side, click the Secure tab. Click the User Password icon. The Password tab of the TOSHIBA Hardware Setup window appears. (Sample Image) Password tab of Hardware Setup window Select Registered, then click OK.
Page 150: Toshiba Pc Diagnostic Tool Utility
Refer to the online Help documentation within the application for additional help. NOTE The TOSHIBA PC Diagnostic Tool utility may show tests for features you do not have. This is normal and does not indicate a problem. To use the TOSHIBA PC Diagnostic Tool utility:...
Page 151: Toshiba Sd™ Memory Card Format Utility
This utility is used to format SD Adapter slot. To format an SD memory card using this utility: Click Start, All Programs, Toshiba, Utilities, and then SD Memory Card Format. The TOSHIBA SD Memory Card Format screen appears. (Sample Image) TOSHIBA SD Memory Card Format screen Select the drive corresponding to the SD memory card.
Page 152: Mouse Utility
To access the Mouse utility: Click Start, Control Panel, and then Mouse under Hardware and Sound, or click the Mouse icon in the Optimize tab of TOSHIBA The Mouse Properties screen appears. (Sample Image) Mouse Properties screen The settings you can change are divided into these categories: ❖...
Page 153: Toshiba Hardware Setup
To access it: ❖ Click Start, All Programs, Toshiba, Utilities, and then HWSetup, or click the TOSHIBA Hardware Setup icon in the Optimize tab of The TOSHIBA Hardware Setup screen appears. (Sample Image) TOSHIBA Hardware Setup screen – General tab...
Page 154 Utilities TOSHIBA Hardware Setup ❖ Display—Allows you to change various default settings for the built-in display NOTE When the computer restarts, it remembers the last configuration. If data does not appear on the display you are using after starting in Sleep Mode, press display output when you turn on the computer”...
Page 155 Disabled. Changing the setting to Enabled enables the use of this function. To change the setting, launch TOSHIBA Hardware Setup and click on the USB tab. There are two modes, Mode-1 and Mode-2 in Enabled. For normal use, set the setting to Mode-1.
Page 156 Sleep Mode. USB bus power (DC 5V) will not be supplied if the computer is in Hibernation Mode or shutdown state. When “USB Sleep and Charge function” is Enabled in TOSHIBA Hardware Setup, the “USB Wakeup function” does not work for compatible ports.
Page 157: Toshiba Zooming Utility
Acrobat ❖ Icons on the desktop To access the TOSHIBA Zooming Utility: Click Start, All Programs, Toshiba, Utilities, and then TOSHIBA Zooming Utility. The TOSHIBA Zooming Utility Properties screen appears. (Sample Image) TOSHIBA Zooming Utility Properties screen Select the desired option(s).
Page 158: Toshiba Button Support
TOSHIBA Button Support To zoom in, hold down the down the key and press For more information about how to use the TOSHIBA Zooming Utility, right-click the click Help. TOSHIBA Button Support TOSHIBA Button Support allows you to customize the Mute and Media buttons.
Page 159: Cd/Dvd Drive Acoustic Silencer
Click Silence Mode to make the drive run more slowly and quietly for listening to music or audio files on a CD. Click Normal Mode to run the drive at normal speed for transferring data. CD/DVD Drive Acoustic Silencer ® session. If you shut down, TOSHIBA Assist. Utilities...
Page 160: Toshiba Accessibility
Utilities TOSHIBA Accessibility TOSHIBA Accessibility The TOSHIBA Accessibility utility allows you to use the create a hot key combination with one of the function keys without pressing the two keys simultaneously as is usually required. Using Accessibility lets you make the press it once, release it, and then press a function key to activate the hot key function.
Page 161: Fingerprint Authentication Utility
Toshiba does not guarantee that the fingerprint utility will accurately screen out unauthorized users at all times. Toshiba is not liable for any failure or damage that might arise out of the use of the fingerprint software or utility.
Page 162: Fingerprint Logon
Utilities Fingerprint Authentication Utility Fingerprint Logon The fingerprint utility enables logon to your computer using fingerprints. During user enrollment, fingerprint samples are saved and associated with the user’s Windows user attempts to log on again, the user’s fingerprint is read and compared with the user’s enrolled fingerprints;...
Page 163: Fingerprint Reader Limitations
❖ Avoid the following finger conditions for enrollment or recognition as they may result in fingerprint enrollment errors or a drop in the fingerprint recognition success rate. ❖ Soaked or swollen finger (e.g., after taking bath) ❖ Injured finger ❖ Wet finger ❖...
Page 164: Configfree
Toshiba does not guarantee that the fingerprint reader will recognize the enrolled user or accurately screen out unauthorized users at all times. Toshiba is not liable for any failure or damage that might arise out of the use of this fingerprint recognition software or utility.
Page 165: Configfree ® Utilities
ConfigFree. ❖ Double-click the ConfigFree icon ❖ Press the TOSHIBA Assist button (if applicable to your system) to open the TOSHIBA Assist, and then click the ConfigFree icon. ❖ Click the ConfigFree icon then click the desired utility. NOTE If your computer is not connected to a network, the ConfigFree icon in the Notification Area is displayed with an “X.”...
Page 166 Utilities ConfigFree® ❖ Status of Wireless Connection switch (Sample Image) Connectivity Doctor screen Profile Settings The Profile Settings utility lets you save network settings in “profiles.” ConfigFree network settings and devices. You can switch network settings simply by selecting the profile with the desired settings. If you visit a client company occasionally, for example, you can set up a profile to match that environment and connect to the network.
Page 167 To create a profile: Click the icon in the Notification Area. Move the pointer to Profile. Click Open Settings. The ConfigFree Profile Settings window appears. (Sample Image) ConfigFree Profile Settings window Click Add to start the Create Profile Wizard. Utilities ConfigFree®...
Page 168: Chapter 6: If Something Goes Wrong
This chapter aims to help you solve many problems by yourself. It covers the problems you are most likely to encounter. If all else fails, contact Toshiba. You will find information on Toshiba’s support services at the end of this chapter.
Page 169: Problems When You Turn On The Computer
Click the Applications tab. If a program has stopped responding, the words “not responding” appear beside its name in the list. Select the program you want to close, then click End Task. Closing the failed program should allow you to continue working.
Page 170 If Something Goes Wrong Problems when you turn on the computer If you are using an AC adaptor, verify that the computer is receiving power from the external power source by looking at the AC power light. If the indicator is glowing, the computer is connected to a live external power source.
Page 171 Try turning the computer on again. If the computer starts normally, the AC adaptor may be defective and will need to be replaced (see the Toshiba Web site at accessories.toshiba.com). If the AC power light starts flashing, remove the battery, and continue with the steps below.
Page 172: The Windows Operating System Is Not Working
If Something Goes Wrong The Windows Verify that the AC adaptor is the correct unit for your computer model. The computer may not be able to start from an AC adaptor that is rated for less current (amperage) than the computer requires, even if the rated voltage is correct, and the plug fits correctly in the DC-IN socket.
Page 173: Internet Problems
The Windows ❖ Safe Mode with Command Prompt ❖ Enable Boot Logging ❖ Enable low-resolution video (640x480) ❖ Last Known Good Configuration (advanced) ❖ Directory Services Restore Mode ❖ Debugging Mode ❖ Disable automatic restart on system failure ❖ Disable Driver Signature Enforcement ❖...
Page 174: The Windows Operating System Can Help You
Click one of the options listed in the window and then follow the on-screen instructions. You can connect to Support Online by clicking Microsoft Customer Support or by going to Toshiba support at pcsupport.toshiba.com. Resolving a hardware conflict If you receive an error message telling you there is a device driver conflict or a general hardware problem, try using Windows and Support to troubleshoot the problem first.
Page 175: Fixing A Problem With Device Manager
The device most recently connected to the system is the one most likely to be causing a conflict. Resolving conflicts There are several things you can do to resolve hardware conflicts: ❖ Get the most recent drivers from the manufacturer. ❖...
Page 176: Memory Problems
If Something Goes Wrong Resolving a hardware conflict ❖ The Resources tab, which lists resources assigned to the monitor, optional external optical drive, optional external diskette drive, and other power-using functions. This tab does not appear if the device is not using resources. ❖...
Page 177: Power And The Batteries
NOTE For this model Slot A is the bottom slot. Slot B is the top slot. If only one memory module is to be installed, it must be installed in Slot A. Power and the batteries Your computer receives its power through the AC adaptor and power cord/cable or from the system batteries (battery, optional secondary battery, and real-time clock (RTC) battery).
Page 178: Keyboard Problems
After a period of time, the battery will lose its ability to perform at maximum capacity and will need to be replaced. This is normal for all batteries. To purchase a new battery pack, see your accessories information included with your computer, or visit the Toshiba Web site at accessories.toshiba.com.
Page 179: Display Problems
Nothing happens when you press the keys on the external keyboard. You may have plugged the external keyboard in while the computer was turned on. Using the computer’s TouchPad: Click Start, and then click the arrow next to the Lock button in the lower-right part of the Start menu.
Page 180 If Something Goes Wrong Resolving a hardware conflict ❖ Try adjusting the contrast and brightness controls on the external monitor. ❖ Press priority is not set for the built-in screen. The screen does not look right. You can change the display settings by clicking a blank area of the desktop with the secondary control button, then clicking Personalize.
Page 181: Disk Or Internal Storage Drive Problems
Small bright dots appear on your TFT display when you turn on your computer. Small bright dots may appear on your screen display when you turn on your computer. Your display contains an extremely large number of thin-film transistors (TFT) and is manufactured using high- precision technology.
Page 182 If Something Goes Wrong Resolving a hardware conflict You can choose one or both options: ❖ Automatically fix file system errors ❖ Scan for and attempt recovery of bad sectors Click Start. Error-checking tests and repairs the disk. Your hard disk seems very slow. If you have been using your computer for a long time, your files may have become fragmented.
Page 183: Optical Drive Problems
For more information regarding supported optical media formats, refer to the complete detail specifications for your computer at pcsupport.toshiba.com. If the problem is with an optical data disc, refer to the software’s documentation and check that the hardware configuration meets the program’s needs.
Page 184: Sound System Problems
If Something Goes Wrong Resolving a hardware conflict The disc will not come out of the drive when you click the eject button on the screen. Press the button on the optical drive itself. For additional information see does not slide out.” on page Sound system problems No sound is coming from the computer’s speakers.
Page 185 ® ExpressCard checklist ❖ Make sure the card is inserted properly into the slot. ❖ Make sure all cables are securely connected. ❖ Occasionally a defective ExpressCard control. If another computer with a ExpressCard slot is available, try the card in that machine. If the card malfunctions again, it may be defective.
Page 186: Printer Problems
If Something Goes Wrong Resolving a hardware conflict Click Safely remove for the device you want to swap. Select the item you wish to remove and click OK. Remove the device when told it is safe to do so. Never swap modules when the computer is in Hibernation or Sleep mode.
Page 187: Modem Problems
The other system may be busy or off line. Try making a test transmission to someone else. For more information regarding your system’s V.92 modem, visit the Toshiba Web site at pcsupport.toshiba.com. If Something Goes Wrong Resolving a hardware conflict...
Page 188: Wireless Networking Problems
To determine if your computer has an internal Wi-Fi the device list in Device Manager (part of the Windows Panel, Hardware and Sound). Some Toshiba models may have a Wireless antenna ON/OFF switch even though they do not have an internal Wi-Fi ❖...
Page 189 ❖ Verify that the network connection is configured to obtain its Internet Protocol (IP) address dynamically: Click Start, and then Network. Click View Status. Click Details. Verify that the DHCP Enabled setting is set to Yes. Click Close. ❖ Use IPCONFIG to verify that the computer has a useful IP address—one other than the private address of 169.254.xxx.xxx assigned by Windows Click Start to open the Start menu.
Page 190: Dvd Operating Problems
“Checking device properties” on page 175 on using Device Manager to view the optical drive properties. Check the Toshiba Web site for new information on optical drives and their operation. A blank screen appears while watching a DVD-ROM movie or title.
Page 191: Develop Good Computing Habits
Click Choose when to turn off the display. Select Never on When to turn off the display. Click Save changes. The screen saver runs while you are watching a movie or title. If the screen saver is enabled, it runs on top of any movie or title you are watching.
Page 192: Data And System Configuration Backup In The Windows Operating System
If Something Goes Wrong Develop good computing habits Read the user’s guides. It is very difficult to provide a fail-safe set of steps you can follow every time you experience a problem with the computer. Your ability to solve problems will improve as you learn about how the computer and its software work together.
Page 193 Click Create. In the input field, enter a name that is descriptive enough to be easily understood in the future, such as “Before installing Brand X Accounting app.” Then click Create. The Windows automatically stamps it with the current date and time, and displays a message that the restore point was successfully created.
Page 194 An external hard drive is recommended in case the internal storage drive fails. No additional software is required. Most of the optical drives built into recent Toshiba portable computer models can write to (or ‘burn’) as well as read from optical discs.
Page 195 General tips for installing hardware and software Here are a few tips to help ensure safe and easy installation of new hardware (printers, pointing devices, external hard drives, DVD writers, scanners, etc.) and software (applications like Microsoft ® Office and Adobe Photoshop toolbars for your web browser).
Page 196: Hibernation Mode
❖ When the “USB Sleep and Charge function” is Enabled in the TOSHIBA Hardware Setup, the “USB Wakeup function” does not work for ports that support the “USB Sleep and Charge function.” In that case, use a USB port that does not have the “USB Sleep and Charge function”-compatible icon ( ), if you...
Page 197: If You Need Further Assistance
Go to the Tech Support Center, select your particular model from the list and go to the Detailed Specifications for that model. For the number of a Toshiba dealer near you in the United States, call: (800) 457-7777. Contacting Toshiba If you still need help and suspect that the problem is hardware- related, Toshiba offers a variety of resources to help you.
Page 198: Other Toshiba Internet Web Sites
Information about what you were doing when the problem occurred ❖ Exact error messages and when they occurred For technical support, call the Toshiba Customer Support Center: Within the United States at (800) 457-7777 Outside the United States at (949) 859-4273 Other Toshiba Internet Web sites toshiba.com...
Page 199 Spain United States Toshiba America Information Systems, Inc. 9740 Irvine Boulevard Irvine, California 92618 United States For more information on additional Toshiba worldwide locations, please visit: www.toshiba.co.jp/index.htm. If Something Goes Wrong Toshiba’s worldwide offices Germany Toshiba Europe GmbH Leibnizstraße 2...
Page 200: Appendix A: Hot Keys/Toshiba Cards
Appendix A Hot Keys/TOSHIBA Cards Hot keys and TOSHIBA Cards provide a quick way to modify selected system functions and to launch applications. There are two types of TOSHIBA Cards: Hot Key Cards and Application Cards. Hot Key Cards The Hot Key Cards are used to set or modify the following system functions: ❖...
Page 201: Using The Hot Key Cards
To use the Hot Key Cards: Press and hold the The TOSHIBA Cards appear along the top of the screen. (Sample Image) Hot Key Card display Double-click the Card for the system function to be modified.
Page 202: Application Cards
TOSHIBA Zooming utility For more information, refer to Zooming Utility” on page Disc Creator utility This Application Card launches the TOSHIBA Disc Creator utility. TOSHIBA Hardware Setup utility For more information, refer to Hardware Setup” on page TOSHIBA Button Support utility For more information, refer to Support”...
Page 203: Using The Application Cards
Using the Application Cards To launch an application using the Application Cards: Press and hold the The TOSHIBA Cards display at the top of the screen. (Sample Image) TOSHIBA Card display Click the “stacked” card on the far right of the display. The Application Cards are hidden under this card.
Page 204: Hot Key Functions
Hot keys have a legend on the key indicating the option or feature the key controls. Volume Mute This TOSHIBA Card or hot key enables/disables volume mute on your computer. When volume mute is enabled, no sound will come from the speakers or headphones.
Page 205: Lock (Instant Security)
Lock (Instant security) This TOSHIBA Card or hot key blanks the display. Selecting this Card or pressing the hot key displays the following options: (Sample Image) Security options ❖ ❖ hot key function activates instant security. The user Fn + F1 logon screen will appear and a user with a valid account will need to log back on to gain access to the computer.
Page 206: Power Plan
Hot Keys/TOSHIBA Cards Hot key functions Power plan This TOSHIBA Card or hot key displays the power plans and cycles through the power plans. The properties of each power plan, and the power plans that are displayed by this function, are set in the Power Options window.
Page 207: Sleep Mode
Sleep mode This TOSHIBA Card or hot key places the computer into Sleep mode. For more information about Sleep mode, please see and configuring Sleep mode” on page Selecting this Card or pressing the hot key displays the following options: (Sample Image) Sleep options ❖...
Page 208: Hibernation Mode
Hot Keys/TOSHIBA Cards Hot key functions Hibernation mode This TOSHIBA Card or hot key places the computer into Hibernation mode. If Hibernation mode is disabled, this hot key will not respond. For more information on Hibernation mode, see “Using and configuring Hibernation mode” on page...
Page 209: Output (Display Switch)
Output (Display switch) This TOSHIBA Card or hot key cycles through the power- on display options (only the first option is available when you do not have an external monitor attached) (the last option is available only if you are in Extended Display Mode).
Page 210: Display Brightness
To swap sides, select Swap Image Display. Display brightness This TOSHIBA Card decreases or increases the screen brightness. This hot key decreases the screen brightness. This hot key increases the screen brightness.
Page 211: Disabling Or Enabling Wireless Devices
Disabling or enabling wireless devices This TOSHIBA Card or hot key enables/disables the optional wireless devices installed in your computer. The wireless modes are: ❖ ❖ ❖ ❖ Selecting this Card or pressing the hot key displays the following options: (Sample Image) Wireless communication options ❖...
Page 212: Disabling Or Enabling The Touchpad
Hot Keys/TOSHIBA Cards Hot key functions Disabling or enabling the TouchPad™ This TOSHIBA Card or hot key enables/disables the TouchPad. For more information on using the TouchPad, see “Disabling or enabling the TouchPad™” on page Selecting this Card or pressing the hot key displays the...
Page 213: Zoom (Display Resolution)
Hot Keys/TOSHIBA Cards Hot key functions Zoom (Display resolution) This TOSHIBA Card or hot key switches screen resolution. Selecting this Card or pressing the hot key displays the following options: [Space bar] (Sample Image) Screen resolution options Cycle through the screen resolutions, then select the desired...
Page 214: Keyboard Hot Key Functions
This hot key turns the numeric overlay on and off. This hot key turns the scroll lock feature on and off. This hot key turns the TOSHIBA Zooming Utility to zoom-out. This hot key turns the TOSHIBA Zooming Utility to...
Page 215: Appendix B: Power Cord/Cable Connectors
Appendix B Power Cord/Cable Connectors Your computer ships with the correct power supply for the country of purchase. This appendix shows the shapes of the typical AC power cord/cable connectors for various parts of the world. USA and Canada UL approved CSA approved Australia AS approved...
Page 216: Glossary
Glossary TECHNICAL NOTE: Some features defined in this glossary may not be available on your computer. Acronyms The following acronyms may appear in this user’s guide. BIOS CD-ROM CD-RW CMOS COM1 COM2 DIMM alternating current basic input/output system bits per second compact disc compact disc read-only memory compact disc rewrite memory...
Page 217 disk operating system dots per inch DSTN dual supertwist nematic digital versatile (or video) disc DVD-ROM digital versatile (or video) disc read-only memory enhanced capabilities port EPROM erasable programmable read-only memory file allocation table Federal Communications Commission gigabyte hard disk drive HTML Hypertext Markup Language IEEE...
Page 218 Glossary SDRAM SRAM SVGA Terms The following terms may appear in this user’s guide. active-matrix display — A liquid crystal display (LCD) made from an array of liquid crystal cells using active-matrix technology. Also known as a “TFT display,” in its simplest form there is one thin film transistor (TFT) for each cell.
Page 219 baud rate — The speed at which a communication device, such as a printer or modem, transmits information. Baud rate is the number of signal changes per second (not necessarily the same as bits per second). See also bits per second. BIOS (basic input/output system) —...
Page 220 Glossary central processing unit (CPU) — The chip that functions as the “brain” of the computer. It takes information from outside sources, such as memory or keyboard input, processes the information, and sends the results to another device that uses the information. character —...
Page 221 default — The setting selected by a program when the user does not specify an alternative setting. device — A component attached to the computer. Devices may be external (outside the computer’s case) or internal (inside the computer’s case). Printers, disk drives, and modems are examples of devices.
Page 222 Glossary double-click — To press and release the pointing device’s primary button rapidly twice without moving the pointing device. In the Windows button, unless otherwise stated. double-density diskette — A 3.5-inch diskette that can hold up to 720 KB of information (half the capacity of a high-density diskette). See also diskette, high-density diskette.
Page 223 file — A collection of related information, saved on disk with a unique name. A file may be a program, information used by a program, or a document. See also document. file allocation table (FAT) — The section of a storage drive that keeps track of the location of stored files.
Page 224 Glossary Hibernation — A feature of many Toshiba computers that saves to the internal storage drive the current state of your work, including all open files and programs, when you turn the computer off. When you turn on the computer again, your work is returned to the same state it was when the computer was turned off.
Page 225 liquid crystal display (LCD) — A type of display that uses a liquid substance between two transparent electrode panels. When an electric current passes through the electrodes, the molecules in the liquid form a crystalline pattern that polarizes the light passing through it.
Page 226 Glossary network — A collection of computers and associated devices that are connected by communications facilities. A network allows you to share data and peripheral devices, such as printers, with other users and to exchange electronic mail. non-interlaced — A method of refreshing a computer screen, in which each pixel of every line is refreshed as the electron beam scans across and down the screen.
Page 227 Plug and Play — Generally, refers to the computer’s ability to automatically configure itself to work with peripheral devices. When capitalized, refers to a standard that, when followed by a device manufacturer, allows a computer to configure itself automatically to work with the device. pointing device —...
Page 228 Glossary RJ11 — A modular connector used on most U.S. telephone systems and direct-connect modems. The RJ11 connector is a 6-wire connector. ROM (read-only memory) — Non-volatile memory that can be read but not written to. Non-volatile here means that information in ROM remains whether or not the computer is receiving power.
Page 229 TFT display — See active-matrix display. universal serial bus (USB) — USB is a serial bus that supports a data transfer rate of up to 480 Mbps (480 million bits per second). USB can connect up to 127 peripheral devices through a single all- purpose USB port.
Page 230: Index
206 power plan hot key 117 real-time clock (RTC) 109 remaining power 113 removing 118 safety precautions 121 BIOS Setup see TOSHIBA Hardware Setup Bridge Media Adapter inserting memory media 138 removing memory media 138 button power 52 start 127...
Page 231 main battery 118 character keys 92 charging the battery 49 checking device properties 175 click 71 communications network connection 129 set up 128 computer caring for 87 cleaning 88 moving 88 non-system disk or disk error message 171 not accessing disk drives 170 running on battery power 109 setting up 44 warning resume failure message...
Page 232 Index problem with display settings/ current settings not working with hardware 180 warning resume failure 170 Error-checking 181 eSATA connecting to the eSATA/USB combo port 196 eSATA/USB combo port Using 139 exploring the desktop 125 ExpressCard® checklist 185 computer stops working 185 errors 186 hot swapping fails 185 inserting 136...
Page 233 installation memory module 53 installing main battery 118 memory modules 52 mouse 74 Internet bookmarked site not found 173 connecting to 132 features 132 slow connection 173 surfing 132 uploading and downloading files URL address not found 173 using 131 Internet Service Providers ISPs 131 jack...
Page 234 182 changing display properties 180 checking device properties 175 computer hangs when computer will not power up 169 contacting Toshiba 197 corrupted/damaged data files 182 Device Manager 175 disk drive is slow 182 display is blank 179 ExpressCard®...
Page 235 Internet connection is slow 173 keyboard not responding 170 keyboard produces unexpected characters 178 missing files/trouble accessing a drive 181 modem not receiving or transmitting 187 no sound 184 non-system disk or disk error 171 power and batteries 177 printer 186 program not responding 168 program not working properly screen does not look right/flickers...
Page 236 Toshiba accessories memory 52 TOSHIBA Assist 141 TOSHIBA Button Support 158 TOSHIBA Hardware Setup 153 Toshiba online resources 107 TOSHIBA PC Diagnostic Tool Utility TOSHIBA SD™ Memory Card Format Utility 151 TOSHIBA Zooming Utility 157 TouchPad™ control buttons 71 primary button 71...

This manual is also suitable for:

A350-st3601 A355-s6899 A355-s6924 A355-s6879 A355-s6925 A355-s69251 ... Show all

Toshiba A355-S6882 User Manual

Chapter 1: Getting Started

Chapter 2: Learning the Basics

Chapter 3: Mobile Computing

Chapter 4: Exploring Your Computer's Features

Chapter 5: Utilities

Chapter 6: If Something Goes Wrong

Appendix A: Hot Keys/Toshiba Cards

Appendix B: Power Cord/Cable Connectors

Quick Links

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Summary of Contents for Toshiba A355-S6882