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You press the disc eject button, but the drive tray does
not slide out.
Make sure the computer is connected to a power source and
turned on. The DVD-ROM or multi-function drive eject
mechanism requires power to operate.
To remove a disc without turning on the computer, use a
narrow object, such as a straightened paper clip, to press the
manual eject button. This button is in the small hole next to
the disc eject button.
Some discs run correctly, but others do not.
If the problem is with an application CD-ROM, refer to the
software's documentation and check that the hardware
configuration meets the program's needs.
The color of the materials used to make the disc can affect its
reliability. Silver-colored CD-ROMs are the most reliable,
followed by gold-colored CD-ROM. Green-colored CD-
ROMs are the least reliable.
Sound system problems
You do not hear any sound from the computer.
Adjust the volume control.
If you are using external headphones or speakers, check that
they are securely connected to your computer.
The computer emits a loud, high-pitched noise.
This is feedback between the microphone and the speakers. It
occurs in any sound system when input from a microphone is
fed to the speakers and the speaker volume is too loud. Adjust
the volume control.
Never use a pencil to press the manual eject button. Pencil
lead can break off inside the computer and damage it.
If Something Goes Wrong
Resolving a hardware conflict
227
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