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Any problems?
Network setup was unsuccessful.
• Make sure you select the right network name (SSID).
• Restart your router (turn it off and then on), then try to
connect to it again.
• The printer can only connect to a network that supports
2.4 GHz connections. If your router offers both 2.4 GHz
and 5 GHz connections, make sure 2.4 GHz is enabled.
• If you see a firewall alert message, click Unblock or Allow
to let setup continue.
• If your network has security enabled, make sure you enter
your network password (WEP key or WPA passphrase)
correctly. Be sure to enter your password in the correct
case.
There are lines or incorrect colors in my printouts.
Run a nozzle check to see if any of the print head nozzles are
clogged. Then clean the print head, if necessary. See the online
User's Guide for more information.
The product's screen is dark.
Make sure your product is turned on, and press any button
(L6171) or touch the screen (L6191) to wake it from sleep
mode.
Setup is unable to find my product after connecting it
with a USB cable.
Make sure your product is on and securely connected.
Any questions?
User's Guide
Windows: Click the icon on your desktop or Apps screen to
access the online User's Guide.
Mac: Click the icon in Applications/Epson Software/Guide
to access the online User's Guide.
If you don't have a User's Guide icon, go to the Epson website,
as described to the right.
Technical support
Visit www.epson.com.jm/support and search for your product
to download drivers, view manuals, get FAQs, or contact
Epson.
You can also speak to a service technician by calling one of
these numbers:
Argentina
(54 11) 5167-0300
0800-288-37766
Bolivia*
800-100-116
Chile
(56 2) 2484-3400
Colombia
018000-915235
Bogota
(57 1) 523-5000
Costa Rica
800-377-6627
Dominican
Republic*
1-888-760-0068
Ecuador*
1-800-000-044
El Salvador* 800-6570
Guatemala* 1-800-835-0358
* Contact your local phone company to call this toll free number from a mobile
phone.
** Dial the first 7 digits, wait for a message, then enter the code.
If your country does not appear on the list, contact your nearest
Epson sales office. Toll or long distance charges may apply.
Need paper and ink?
Ensure peak performance and brilliant results
with Genuine Epson
Ink and specialty
®
papers, engineered specifically for Epson
printers. You can purchase them from an
Epson authorized reseller. To find the
nearest one, visit www.epson.com.jm or
contact Epson as described in "Any
questions?" on this sheet.
L6171/L6191 replacement inks
Color
Black
Cyan
Magenta
Yellow
EPSON is a registered trademark, Epson Connect and Epson iPrint are trademarks, and
EPSON Exceed Your Vision is a registered logomark of Seiko Epson Corporation.
Designed for Excellence is a trademark of Epson America, Inc.
Mac is a trademark of Apple Inc., registered in the U.S. and other countries.
Android, Google Cloud Print, Chromebook, and Google Play are trademarks of Google Inc.
General Notice: Other product names used herein are for identification purposes only and may
be trademarks of their respective owners. Epson disclaims any and all rights in those marks.
This information is subject to change without notice.
© 2017 Epson America, Inc., 8/17
Printed in XXXXXX
Honduras**
800-0122
Code: 8320
Mexico
01-800-087-1080
Mexico City
(52 55) 1323-2052
Nicaragua*
00-1-800-226-0368
Panama*
00-800-052-1376
Paraguay
009-800-521-0019
Peru
0800-10126
Lima
(51 1) 418-0210
Uruguay
00040-5210067
Venezuela
(58 212) 240-1111
Part number
504
504
504
504
CPD-54012
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