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TROUBLESHOOTING
PROBLEM
There is no steam.
The appliance does
not heat.
Water tank leaks.
Steam rate decreases or
releases particles.
The steam leaves stains
on the fabric or the
appliance spits
The heating light is
switching off during
use.
Water leaks from steam
head.
28
POSSIBLE CAUSES
The appliance is not plugged in, or
not switched on.
The water level is too low.
The steam pump has not been
primed.
You are using the appliance for the
first time.
The water tank is not fully in place.
It is not plugged in, or not switched
on.
The water tank is not fully in place.
Calcium build-up
You are using water with additives.
The appliance has not been
rinsed enough after the descaling
operation.
You are using other liquids than
white vinegar to descale the
product.
It is not a defective sign. The light
switch on and off during the heating
regulation.
The appliance is in a titled position.
SOLUTIONS
Check that your appliance is correctly
plugged in and switched on.
Then wait for approximatively 15 sec
for steam to be available..
Unplug your appliance and refill it.
Press the steam trigger continuously
for a few seconds to begin steaming.
Press the steam trigger continuously
for a few seconds to begin steaming.
Make sure the water tank is correctly
set by sliding it up.
Plug in your appliance and switch on.
Make sure the water tank is correctly
set by sliding it up.
Refer to 'ANTI CALC' section in
instructions for use.
Never add any additive in the water
tank.
Read carefully the 'ANTI CALC' section
in instructions for use.
Use only white vinegar during 'ANTI
CALC' procedure.
None, it is normal.
Gently comeback in a vertical
position.
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