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Dell PowerVault Series Recovery Manual

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Dell™ PowerVault™ Data Protection
Solution System Recovery Guide
w w w . d e l l . c o m | s u p p o r t . d e l l . c o m

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Summary of Contents for Dell PowerVault Series

  • Page 1 Dell™ PowerVault™ Data Protection Solution System Recovery Guide w w w . d e l l . c o m | s u p p o r t . d e l l . c o m...
  • Page 2 Other trademarks and trade names may be used in this document to refer to either the entities claiming the marks and names or their products. Dell Inc. disclaims any proprietary interest in trademarks and trade names other than its own.
  • Page 3 Operating System Reinstallation ... Using the Dell Systems Build and Update Utility ..BIOS, Firmware and Driver Updates OS Updates Using Windows Update .
  • Page 4 ....Microsoft Information ....Dell Hardware Information Dell Software Information ....
  • Page 5 • Recover the DPM server's recovery point data NOTE: Prior to performing the recovery steps in this document, review the Dell PowerVault Data Protection Solution Information Update for the latest information. NOTE: For documents and recovery media referenced in this guide, see the Dell PowerVault Data Protection Solution Quick Reference Guide at support.dell.com.
  • Page 6 Introduction...
  • Page 7 Recovery Solution Map This document is comprised of sections describing specific recovery topics and procedures. Table 2-1 shows how each failure type potentially affects the various DPM components, and which section in this document is applicable to the specific failure type. As you explore different failure/recovery scenarios, keep the following guidelines in mind: •...
  • Page 8 Group DPM Replica 3, 8 RAID Group Section Title Recovering from Disk Failures Operating System Reinstallation OpenManage Server Administrator Reinstallation Data Protection Manager Reinstallation Dell PowerVault Data Protection Solution Configuration Wizard Reinstallation Recovering DPM Databases and Replicas Recovery Solution Map...
  • Page 9 Recovering from Disk Failures Your system's internal disk storage has been pre-configured as RAID 5. Additionally, as described in the Dell PowerVault Data Protection Solution Storage Expansion Guide, any additional disks you add to your system will be configured as RAID 5.
  • Page 10 Dell OpenManage™ IT Assistant Dell OpenManage™ IT Assistant is a central monitoring console, which can be used to monitor the status of your Dell systems running OMSA. Refer to the Dell OpenManage™ IT Assistant User's Guide for more information on installing and using IT Assistant.
  • Page 11 "Replacing a Hard-Drive Carrier" sections of your system's Hardware Owner's Manual. Replacing Disks in an External Storage Enclosure To replace disk drives in an external Dell storage enclosure, refer to your storage enclosure's Hardware Owner's Manual. Recovering After a Disk Failure This section describes steps you must follow, as well as procedures the system will automatically perform, after you replace a failed disk.
  • Page 12 Figure 3-2. Rebuilding a RAID 5 disk group If you had installed a global hot spare allocated to the same PERC adapter of the failed disk, the RAID group will automatically switch the role of the failed disk with the hot-spare disk, and begin the rebuild operation automatically. In this case, you would need to replace the failed disk and assign it as the new global hot spare for that PERC adapter.
  • Page 13 Multiple Disk Failure Recovery If your system experiences multiple disk failures within the same RAID group and the RAID group contained your operating system and DPM application, you must reinstall the operating system and DPM application. If the RAID group contained the DPM replicas, you can restore the replicas from your tape archive.
  • Page 14 Recovering From Disk Failures...
  • Page 15 Using the Dell Systems Build and Update Utility Use the Dell Systems Build and Update Utility CD that came with your solution to reinstall the operating system. The Systems Build and Update Utility installs the operating system software, device drivers, and OpenManage™...
  • Page 16 Figure 4-1. System Build and Update Utility 7 Select the date and time, then click Continue. 8 At the Select an Operating System screen, select Microsoft Windows Server 2003 Service Pack 2 x64 Edition. 9 Set the Create Utility Partition option to yes, then click Continue. NOTE: Although you selected Windows Server 2003 in this step, the System Build and Update Utility will install Windows Storage Server 2003 based on the operating...
  • Page 17 Figure 4-2. Configure or Skip RAID Screen On the Create Virtual Disk Express Wizard (Step 1 of 2) screen (see Figure 4-3), click Go To Advanced Wizard at the top left corner of the screen. Operating System Reinstallation...
  • Page 18 Figure 4-3. Create Virtual Disk Express Wizard (Step 1 of 2) When the Create Virtual Disk Advanced Wizard (Step 1 of 4) screen appears, select the RAID-5 option and click Continue. In the Create Virtual Disk Advanced Wizard (Step 2 of 4) screen (see Figure 4-4), select all the physical disks displayed for Connector 0 by the internal PERC adapter.
  • Page 19 Figure 4-4. Create Virtual Disk Advanced Wizard (Step 2 of 4) In the Create Virtual Disk Advanced Wizard (Step 3 of 4) screen, select 50 GB as the size of the virtual disk. Leave all other settings unchanged and click Continue. When the Create Virtual Disk Advanced Wizard (Step 4 of 4) summary screen is displayed, verify the information shown and click Continue.
  • Page 20 At the Configure the Physical Disk for Microsoft Windows Server 2003 Service Pack 2 x64 Edition screen (see Figure 4-5), select NTFS as the file system for the boot partition. Under Select or enter boot partition size in megabytes, move the slider to the right as far as possible to utilize the entire disk for boot partition.
  • Page 21 Continue. 14 The Microsoft Windows Server 2003 Service Pack 2 x64 Edition Installation Wizard appears and the file copy process begins. 15 When prompted, insert the Dell Systems Management Console CD for OpenManage™ Server Administrator. Operating System Reinstallation...
  • Page 22 16 When prompted, remove the CD you inserted in the previous step and insert the Microsoft Windows Storage Server 2003 R2 SP2 x64 Disk 1 of 2 17 When prompted, remove the CD from the drive and click Finish Figure 4-7. Finish Screen 18 After you click Finish, the system automatically reboots and the operating system installation continues.
  • Page 23 20 When prompted for the Windows Server CD 2, insert the Microsoft Windows Storage Server 2003 R2 x64 with SP2 Disk 2 of 2 CD that shipped with your system. If necessary, navigate to the appropriate drive and click OK. 21 The Windows Server 2003 R2 Setup Wizard appears.
  • Page 24 BIOS, firmware and driver versions for your system. Updates to these components are available at support.dell.com. Refer to the "Using the Server Update Utility (SUU)" and "Using the Dell Update Packages (DUP)" sections of the PowerVault Data Protection Solution Quick Start Guide for more information.
  • Page 25 3 In the installer window, accept the license agreement and then select the language(s) to be installed. 4 At the bottom of the window, select the language to be used when creating new accounts on this system. 5 Click OK to begin the installation. 6 After the installation is complete, run the R2 MUI pack installer(s) for the selected languages.
  • Page 26 If you are using Internet Explorer: Open a browser window. Select Tools→ Internet Options. In the Internet Options window, click Languages. If the language is not on the list, go to the General tab in the Language Preference window and, click Add. In the Add Language window, select a language and click OK.
  • Page 27 Server Administrator" section of the Dell PowerVault Data Protection Solution Quick Start Guide for OMSA installation details. If you have completed the operation system reinstallation using the Dell Systems Build and Update Utility CD, the OMSA installer icon will be located on the desktop of your system (see Figure 5-1).
  • Page 28 OMSA Reinstallation...
  • Page 29 DPM Reinstallation This section describes how to reinstall DPM on your PowerVault Data Protection Solution. Locate the Microsoft System Center Data Protection Manager 2007 reinstallation DVD that came with your system (see Figure 6-1). Figure 6-1. DPM Reinstallation DVD Prerequisite Software and Network Configuration Requirements Installing DPM requires certain prerequisite software and network configuration requirements.
  • Page 30 Table 6-1. DPM Prerequisite Software Prerequisite hotfixes Location on the DPM reinstallation media \prereqs\KB926139-x64-ENU.exe PowerShell 1.0 \prereqs\ KB926141-x64-ENU.exe PowerShell MUI pack \prereqs\KB940349-v3-x64- Hotfix KB940349 ENU.exe Run each software component shown in Table 6-1 by double-clicking each executable file, in the order shown. Installing Windows Deployment Services (WDS) on PowerVault Systems Running Windows Storage Server 2003 R2 Workgroup x64 Edition Windows Deployment Services (WDS) must be installed on Microsoft...
  • Page 31 All users must be logged on as domain users and be a member of the local administrators group. To configure your system to meet these requirements, refer to the following sections in the Dell PowerVault Data Protection Solution Quick Start Guide: • "Network Configuration"...
  • Page 32 2 Insert the Reinstallation DVD with Multilingual Support - Microsoft System Center Data Protection Manager 2007 media. If the DPM Setup Wizard does not start automatically, double-click Setup.exe in the root folder of the DVD. 3 At the Microsoft System Center Data Protection Manager 2007 screen, click Install Data Protection Manager.
  • Page 33 In the Enterprise licenses box, enter the number of licenses you purchased to authorize protection of both file, application and database resources. This refers to the number of E-DPMLs that you have purchased NOTE: Refer to the "DPM Licenses" section of the PowerVault Data Protection Solution Quick Start Guide for more information on DPM product keys and DPMLs.
  • Page 34 13 On the Microsoft Update Opt-In page, select whether you want to sign up for the Microsoft Update service, then click Next. You can change your Microsoft Update opt-in decision at any time after you install DPM 2007 at www.update.microsoft.com. 14 On the Customer Experience Improvement Program page, select whether you want to participate in the Customer Experience Improvement Program (CEIP), then click Next.
  • Page 35 Installing the Wizard To install the wizard: 1 Download the PowerVault Data Protection Solution Configuration Wizard application from support.dell.com to your system. 2 Double-click the wizard. 3 When the install panel appears, click Next. 4 Leave all the default options for the installer you selected.
  • Page 36 PowerVault Data Protection Solution Configuration Wizard Reinstallation...
  • Page 37 Recovering DPM Databases and Replicas Advance planning is critical to being able to recover DPM configuration information, as well as data protected by DPM. The following are two ways to protect data: • Use a secondary DPM server to back up the primary DPM server •...
  • Page 38 Recovering DPM Databases and Replicas...
  • Page 39 Other Documents and Resources Refer to the PowerVault Data Protection Solution Quick Reference Guide available at support.dell.com to locate the following documents and resources. Microsoft Information • System Center Data Protection Manager 2007 Troubleshooting Guide. • Deploying System Center Data Protection Manager 2007 •...
  • Page 40 Other Documents and Resources...