Troubleshooting - Samsung GT-S7350/I User Manual

troubleshooting

If you are having trouble with your mobile phone, try these troubleshooting procedures before contacting a service
professional.
When you turn on your phone or while you are
using the phone, it prompts you to enter one of
the following codes:
Code Try this to solve the problem:
When the phone lock feature is
Password enabled, you must enter the password
you set for the phone.
When using the phone for the first time
or when the PIN requirement is
enabled, you must enter the PIN
PIN
supplied with the SIM or USIM card.
You can disable this feature by using
the PIN lock menu.
a
Code Try this to solve the problem:
Your SIM or USIM card is blocked,
usually as a result of entering your PIN
PUK incorrectly several times. You must
enter the PUK supplied by your service
provider.
When you access a menu requiring the
PIN2, you must enter the PIN2 supplied
PIN2
with the SIM or USIM card. For details,
contact your service provider.