VeriFone VX820 Quick Start Manual page 2

o Press each button multiple times to cycle through the characters until you
see the desired letter.
o To enter a period "." Press the "#" Key
• You will be asked for a Port number, Press Yellow Key for edit
• On the PORT screen press the Yellow key a few times to delete the current 443
and change it to 8013
• Press Green OK for SSL: false
• Press Green Ok for Block Size (empty)
• Press Green Ok for Heap Size 4096
• Press the Yellow Key on the Terminal ID screen to Edit the field.
• Press Yellow key multiple times to delete the zeroes (00000000). The field should
be blank.
• Enter your Terminal ID (This is located on the side/back of your hardware. This is
also printed on your merchant copy receipt)
o To insert letters, select the appropriate key for i.e. 2 for A, 3 for D, 4 for G.
o Press each button multiple times to cycle through the letters
• For Application ID, press Yellow Key for Edit.
• Enter COMSVR-CA then Green OK Key
o To insert letters, select the appropriate key for i.e. 2 for A, 3 for D, 4 for G.
o To insert "-", press "0" 2 times.
• Press each button multiple times to cycle through the options.
• Press Green Ok button for resume Download
• Press Green Ok button twice and it should say "Please wait"
• Stars will begin to appear, once all the stars have appeared , the terminal will
display Download Done.
• The terminal will install the package and reboot.
• During the terminal's final reboot it may say that it failed on verification, but
that's okay. The download and installation still occurred successfully.
Part 3: Testing the Terminal
• From the main sales screen, press the arrow pointing down in the lower left
corner of the screen 2 times
o If you are not on the main sales screen, select the Softpay Icon from the
desktop.
• Press "TEST" when it appears on the screen
• Press "HANDSHAKE" when it appears on the screen
• The terminal should say "approved" in the lower left corner
• Press the green OK button to exit, and the terminal is ready for use.