Troubleshooting - Samsung GT-C5010 User Manual

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Troubleshooting

When you turn on your phone or while you are using
the phone, it prompts you to enter one of the following
codes:
Code
Password
PIN
PUK
PIN2

Try this to solve the problem:
When the phone lock feature is enabled,
you must enter the password you set for
the phone.
When using the phone for the first time or
when the PIN requirement is enabled, you
must enter the PIN supplied with the SIM or
USIM card. You can disable this feature by
using the PIN lock menu.
Your SIM or USIM card is blocked, usually
as a result of entering your PIN incorrectly
several times. You must enter the PUK
supplied by your service provider.
When you access a menu requiring the
PIN2, you must enter the PIN2 supplied
with the SIM or USIM card. For details,
contact your service provider.

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