Customer Support - ZyXEL Communications BPS-120 User Manual

5. Customer Support

When you contact your customer support representative please have the following
information ready:
Please have the following information ready when you contact customer support.
•
Product model and serial number.
•
Warranty Information.
•
Date that you received your device.
•
Brief description of the problem and the steps you took to solve it.
METHOD SUPPORT E-MAIL
SALES E-MAIL
LOCATION
WORLDWIDE support@zyxel.com.tw
sales@zyxel.com.tw
NORTH support@zyxel.com
AMERICA
sales@zyxel.com
GERMANY support@zyxel.de
sales@zyxel.de
FRANCE info@zyxel.fr
SPAIN support@zyxel.es
sales@zyxel.es
1
"+" is the (prefix) number you enter to make an international telephone call.
BPS-120 User's Guide
1
TELEPHONE
1
FAX
+886-3-578- www.zyxel.com
3942
www.europe.zyxel.com
ftp.zyxel.com
+886-3-578- ftp.europe.zyxel.com
2439
+1-800-255- www.us.zyxel.com
4101
+1-714-632-
0882
+1-714-632- ftp.us.zyxel.com
0858
+49-2405- www.zyxel.de
6909-0
+49-2405-
6909-99
+33 (0)4 72 52 www.zyxel.fr
97 97
+33 (0)4 72 52
19 20
+34 902 195 www.zyxel.es
420
+34 913 005
345
5
WEB SITE REGULAR MAIL
FTP SITE
ZyXEL Communications
Corp.
6 Innovation Road II
Science Park
Hsinchu 300
Taiwan
ZyXEL Communications
Inc.
1130 N. Miller St.
Anaheim
CA 92806-2001
U.S.A.
ZyXEL Deutschland
GmbH. Adenauerstr.
20/A2 D-52146
Wuerselen
Germany
ZyXEL France
1 rue des Vergers
Bat. 1 / C
69760 Limonest
France
ZyXEL Communications
Alejandro Villegas 33
1º, 28043 Madrid
Spain