Zoom ADSL X6v 5695 User Manual
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Zoom ADSL X6v 5695 User Manual

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  • Page 1 ZOOM ADSL X6v U S E R G U I D E...
  • Page 2 Important Safety Measures • To reduce the risk of fire, use the supplied phone cord or an AWG 26 or larger UL-listed or CSA-certified phone cord. • Do not use this product near water — for example, in a wet basement or next to a swimming pool.

  • Page 3: Table Of Contents

    Contents ...3 Overview...7 Installation Instructions ...8 Package Contents...8 Before You Begin...9 Installing the X6v ...10 Windows Installation ...10 Macintosh and Linux Installation...12 Installing the Hardware ...13 Establishing Communication...15 Setting Up a Network ...19 To Connect Additional Wired Computers ...19 To Connect a Network Device ...20 Universal Plug and Play ...21 If You Need Help ...21 Setting Up Your Wireless Network ...22...
  • Page 4 Setting Up VoIP Service...39 Using the Zoom Configuration Manager to Set Up VoIP Service ...39 Changing Your VoIP Settings...44 Speed Dials...44 Call Forwarding...45 Ringing Based on Caller ID...45 Do Not Disturb ...46 Call Waiting/Caller ID...46 Incoming Call Blocking...47 Outgoing Call Blocking...48 Advanced VoIP Configuration ...49...
  • Page 5 The X6v and Online Gaming...72 Setting Up the X6v for Online Gaming ...73 Step 1: Choosing an IP Address for Gaming ...73 Step 2: Setting Up a Virtual Server or DMZ ...77 Setting Up a Virtual Server or DMZ on Your Computer ...78 Setting Up a DMZ on an Xbox or Xbox 360...81 Setting Up a DMZ on a PlayStation 2 or 3...83...
  • Page 6 Changing Your Password...135 Restore/Reset Factory Settings ...136 Backing Up and Restoring Your Configurations...137 Updating Your Firmware ...138 Appendix A: ADSL Internet Settings Tables ...139 Appendix B: Front and Back Panels...143 Appendix C: TCP/IP Network Settings ...146 Macintosh TCP/IP Settings ...147 Mac OS X ...147 Mac OS 7.6.1 - 9.2.2...148 Linux TCP/IP Settings...149...

  • Page 7: Overview

    This chapter explains how to use features such as adding extra security to the X6v with firewall filtering, backing up and restoring the X6v configuration, updating the firmware, and creating a fixed IP address. You can find the latest information about the X6v at the Zoom Web site: http://www.zoom.com/products/adsl_overview.html Overview...

  • Page 8: Installation Instructions

    Phone cord • Power cube • The CD contains the installation software, documentation, warranty, and Customer Support information. If anything is missing or damaged, please contact Zoom Customer Support or whoever sold you the modem. ®, Linux, ADSL X6v User Guide...

  • Page 9: Before You Begin

    In addition, the package might include: A splitter to enable you to use a single ADSL wall jack for both an Internet connection and for telephone service (certain countries only) Phone-jack adapter to adapt the phone cord to a particular phone jack (certain countries only) ADSL line filter(s) (certain models only) Before You Begin...

  • Page 10: Installing The X6V

    Windows Installation Windows users can quickly install the software and hardware then configure the X6v using Zoom's Install Assistant on the CD. If you have already run the Install Assistant, please go to Network on page 19.
  • Page 11 If a message appears stating that an unidentified program wants access to your computer, click Allow. 5 When the Zoom ADSL Modems screen opens, select Install Assistant from the menu. The Install Assistant displays a series of screens that guide you through the installation process.

  • Page 12: Macintosh And Linux Installation

    8 If you are prompted to enter your user name and password, remember that they are case-sensitive: 9 When you complete the installation and setup, click Finish to update your modem and close the Install Assistant. Congratulations! You have established communication and your computer is now connected to the Internet.

  • Page 13: Installing The Hardware

    Installing the Hardware 1 Shut down and power off your computer. (This can be any one of the computers that you plan to use with the X6v In a typical situation, this would be the computer that is closest to your ADSL wall jack.) 2 Rotate the antenna on the back of the modem to a vertical position.
  • Page 14 We recommend that you put an ADSL filter on every phone connected to the ADSL phone line. If you received a filter or filter/splitter from Zoom, you can use that. You can also purchase an ADSL filter from a retailer of telephone accessories.

  • Page 15: Establishing Communication

    User Name: user Password: password Note: The User Name (user) and Password (password) that you type in this dialog are used by the Zoom Configuration Manager for non-administrative users and must be typed as shown, using lower-case characters. (The User Name and Password for administrative users are described in Using Router Setup on page 86.) These...
  • Page 16 3 After you log in, use the ADSL Setup page to configure the modem so it can connect with your Internet service provider. • To use Automatic Configuration (recommended): At Configure my connection, click Start. On the Settings successfully detected dialog, click OK to return to the ADSL Setup page.
  • Page 17 @ sign in your email address.) These entries are not the same Username and Password that you used earlier to open the Zoom Configuration Manager. If you selected 1483 Bridged or 1483 Routed, you have the option of using either dynamic or static IP addressing.
  • Page 18 because most Internet service providers use DHCP. − Select Use the following IP Address only if you are using a static IP address. (You should know if you are using static IP addressing. There is typically an extra charge for a static IP address and you usually have to make special arrangements with your Internet service provider to get one.)

  • Page 19: Setting Up A Network

    Setting Up a Network When a computer that is directly connected to the X6v modem is able to browse the Web, you know for certain that your Web connection is working. Now you can set up the rest of your network.

  • Page 20: To Connect A Network Device

    3 Turn on the computer. 4 Verify that your Internet connection is working. Open your Web browser and connect to a familiar Web address. 5 Repeat steps 1 through 4 for each computer you want to add. To Connect a Network Device You can use one of the ETHERNET ports on the X6v to plug in a network device (for example, a hub, switch, or router).

  • Page 21: Universal Plug And Play

    There is no setup for you to do. If You Need Help Zoom has many Technical Support services available to its customers. You can access these services in a variety of ways: •...

  • Page 22: Setting Up Your Wireless Network

    Setting Up Your Wireless This chapter discusses how to set up a wireless network using computers that have built-in wireless capabilities and/or a wireless adapter. Chapter 3 provides information about implementing network security. Note that for each computer added to your wireless network, you will need to take appropriate steps for setting up that computer.

  • Page 23: Connecting A Windows Vista Computer With Built-In Wireless Capabilities

    Connecting a Windows Vista Computer with Built-in Wireless Capabilities 1 From the Start menu select Connect to. 2 In the Connect to a network dialog, highlight the desired network and click Connect. • If your desired network is secured, in the next dialog box enter the security key or password and click Connect.
  • Page 24 automatically connect to this network every time you start your computer but you will want to connect in the future. Click Close to display the Select a location . . . dialog box where you choose a location. If the User Account Control dialog box appears, click Continue.

  • Page 25: Connecting A Windows Xp Computer With Built-In Wireless Capabilities

    Use Windows to configure my wireless network settings check box is selected by default). 5 Select zoom from the Available networks list, then click the Configure button to add it to the Preferred networks list. The notebook will try to connect to the Internet using the wireless networks listed here, in the order in which they appear.

  • Page 26: Connecting A Wireless-Enabled Computer To The X6V

    When the Service Set Identifier (SSID) of your X6v wireless network appears in the list—the SSID is zoom—select it as the network you want to use to connect to the Internet. Tip!
  • Page 27 X6v uses channel 10. If you need to change this channel, do so using the Wireless Setup page of the Zoom Configuration Manager. • If you want to secure your wireless network so it won’t be accessible by others, you should specify security settings.

  • Page 28: Checking Your Settings

    Checking Your Settings If you ever need to check your wireless settings, you can do so from the Wireless Setup page. This page is available in the Zoom Configuration Manager by clicking the Wireless icon. The following table explains the settings.

  • Page 29: Setting Wireless Security

    Setting Wireless Security When you first set up your wireless network, security is turned off by default. This means that your wireless signal is not encrypted and that anyone with compatible wireless technology can access your computer network and the Internet using your wireless connection. This chapter explains how to set up wireless security to protect your network and Internet connection.
  • Page 30 To set WEP security, follow these steps: 1 Verify that your modem's Ethernet connection is active. 2 Open the Zoom Configuration Manager by typing the following in your Web browser's address bar: http://192.168.0.1 3 In the authentication dialog, type the following User Name and Password in lower case, then click OK.
  • Page 31 5 In the SSID box, enter a NEW name for your network, such as sarahsecure. DO NOT use zoom as the SSID. 6 Normally you should not change the Hide SSID and Default Channel settings. 7 Go to Encryption and select WEP-64 bit from the drop- down menu.
  • Page 32 10. To do that, follow these steps: 1 Open the Zoom Configuration Manager by typing http://192.168.0.1 in your Web browser's address bar:...

  • Page 33: Setting Up Security Using Wpa2 Or Wpa

    Manager to open the Wireless Setup page. Go to Encryption and select WPA2 or WPA from the drop-down menu. A new field labeled WPA Passphrase will open directly below the Encryption box. Chapter 3: Setting Wireless Security at the in the Zoom Configuration...
  • Page 34 3 Normally you should not change the Hide SSID and Default Channel settings. 4 If you are replacing an existing wireless router with the X6v, you may want to retain whatever security settings you use on your network. Enter the SSID, encryption type, and the passphrase that you previously defined for your network.

  • Page 35: 802.1X Authentication

    802.1x Authentication The IEEE 802.1x standard can authenticate requests to use your wireless network, and can dynamically update your encryption keys. On the Wireless Setup page, click 802.1x Authentication to open the 802.1x Authentication page: The following table describes the values that you can select or enter.
  • Page 36 Setting Description Shared Secret If you selected RADIUS. Shared secrets are used to verify that RADIUS messages, with the exception of the Access-Request message, are sent by a RADIUS-enabled device that is configured with the same shared secret. You must use the same case-sensitive shared secret on both RADIUS devices (Client and Server).

  • Page 37: Wireless Distribution System (Wds) Configuration

    Wireless Distribution System (WDS) Configuration A Wireless Distribution System (WDS) expands a wireless network by using multiple Access Points connected wirelessly. To set up a Wireless Distribution System, make the following entries: Setting Description WDS Status Select Enable to configure WDS. AP 1, AP2, AP3, Enter the 12-digit MAC address of each Access Point (AP) that you want to...

  • Page 38: Wireless Mac Filtering

    Wireless MAC Filtering This page lets you grant or deny network access to devices with the listed MAC addresses. Setting Description MAC Address Auth Select Disabled, White List or Black List. White List allows network access only to the devices in the Existing Wireless MAC Filtering list.

  • Page 39: Setting Up Voip Service

    DSL service, be sure to connect an ADSL filter between the telephone line and the X6v’s TELCO jack. Then follow these steps: 1 To log into the Zoom Configuration Manager, follow these steps: Open your Web browser and, in its address bar, type http://192.168.0.1, then press the Enter key on your...
  • Page 40 In the authentication dialog, type the following user name and password in lower-case letters, then click OK. (The User Name and Password you enter here are not the same as the User Name and Password that your Internet service provider may have given you.) User Name: user Password: password You can safely ignore the warning message.
  • Page 41 2 At the top of the ADSL Setup page, click the VoIP The My VoIP Account Status page will open. Click VoIP Express Setup to display the parameters for your account on the My VoIP Account Express page: Make the following entries. Setting Description Turn my VoIP...
  • Page 42 Setting Description My VoIP provider's Type your provider's name for name reference. My Caller ID when Type your name or the ID that people I call someone see in the Caller ID display when you call them. Your VoIP provider might have assigned this identifier.
  • Page 43 Setting Description Auto-add this Area Type the area or city code that the X6v Code... will automatically add to local calls. Number of digits I If you entered an area or city code in the will dial for Local previous field, specify the number of Calls additional digits for local calls.

  • Page 44: Changing Your Voip Settings

    Changing Your VoIP Settings The User Configuration link on the Your VoIP Account page lets you add or change settings such as Speed Dials, Call Forwarding, and Call Waiting/Caller ID. Click the Help button on each page for configuration tips. On each page, when you complete your changes, click Save These Settings to save your information and write it to flash memory.

  • Page 45: Call Forwarding

    Call Forwarding On the User Configuration menu, click Call Forwarding to enable or disable Call Forwarding parameters and enter up to 30 priority call forwarding numbers. Ringing Based on Caller ID On the User Configuration menu, click Ringing Based on Caller ID to specify distinctive ring tones for up to 30 phone numbers: Click Enable to turn on the distinctive ring feature, and enter the...

  • Page 46: Do Not Disturb

    Do Not Disturb Note: This feature applies to VoIP calls only. On the User Configuration menu, click Do Not Disturb to enable or disable this feature, which allows you to block all calls except those from the phone numbers on the Do Not Disturb Exceptions list: Your phone will not ring unless you get a call from one of the phone numbers that you enter on the Exceptions list.

  • Page 47: Incoming Call Blocking

    There are two cases where you should disable Call Waiting: • If you have enabled Call Forward on Busy on the Call Forwarding page. (See page 45.) • If you have configured a Fax Transmission Mode on the Audio Settings page. (See page 54.) Incoming Call Blocking This feature applies to VoIP calls only.

  • Page 48: Outgoing Call Blocking

    Outgoing Call Blocking This feature applies to both VoIP and standard telephone calls. On the User Configuration menu, click Outgoing Call Blocking to prevent certain phone numbers from being dialed from the X6v. At the Block Listed Outgoing Numbers option, select the Enable check box.

  • Page 49: Advanced Voip Configuration

    Advanced VoIP Configuration On any VoIP system page, click the Advanced VoIP Setup icon to display the full VoIP user configuration menu in the left pane. Basic read-only system information is displayed in the main window: (There are a number of highly technical Advanced VoIP Setup parameters that are available to VoIP providers only.

  • Page 50: Voip System Settings

    VoIP System Settings Click VoIP System to select a parameter from this menu: Date/Time The date and time are set automatically by the time server, and the Daylight Savings adjustment is enabled by default. You may need to change your Time Zone relative to Greenwich Mean Time.

  • Page 51: Voip Subsystem Network Configuration

    Configuration The VoIP names are informational only. You can change the network MTU (Maximum Transmission Unit) value if you are instructed by your system administrator or by Zoom Customer Support. Static IP / DNS Configuration Setting Static IP Address Chapter 4: Setting Up VoIP Service...

  • Page 52: Http/Telnet/Ftp Server

    Setting Subnet Mask Gateway IP Address Primary DNS Server HTTP/Telnet/FTP Server Setting HTTP Server Port Telnet Server Port FTP Server Port Description The default value of 255.255.255.0 defines a class C network that will support up to 254 devices connected to your LAN.

  • Page 53: Stun Settings

    STUN enabled (the default). STUN Server Enter the Domain Name or IP address Address of your VoIP provider's STUN server. By default, the Zoom STUN server address is displayed here. STUN Symmetric Not applicable. Deterministic Enable Save These Settings Click to save your changes to flash memory.

  • Page 54: Voip Parameters

    VoIP Parameters Click the VoIP Parameters menu to display the Audio Settings and RTP Protocol Parameters configuration pages. Audio Settings Setting Description Preferred Codecs Lets you arrange the Codec names in order of preference. The default sequence is G.711u, iLBC, G.729B, G.711A.

  • Page 55: Rtp Protocol Parameters

    RTP Protocol Parameters This page displays the VoIP system's Real-time Transport Protocol jitter buffer parameters. The page is informational only. SIP Parameters 1 Select the SIP (Session Initiation Protocol) Parameters menu to display the SIP Protocol Parameters configuration page. 2 Change the SIP Local Port setting only if you have a conflict – for example, if you have multiple VoIP devices on your Local Area Network.

  • Page 56: Regionalization Settings

    Regionalization Settings Select the Regionalization menu to display the following two configuration pages. SLAC Configuration Use the SLAC (Subscriber Line Audio-processing Circuit) Configuration page to support the Caller ID mode required by your phone. The defaults shown in the illustration are for North America. Different Caller ID defaults will appear according to the X6v's region.

  • Page 57: Codec Configuration

    CODEC Configuration Use the CODEC (COde/DECode) Configuration page to support the Caller ID modes used by your PSTN service provider on the line connected to the X6v's TELCO port. The defaults shown in the illustration are for the United States. In other regions, the appropriate defaults will appear.

  • Page 58: Subscription Services

    Subscription Services When you select this item from the VoIP system menu, the Dialing Parameters page appears. Dialing Parameters In a given location, normally only a few types of dialed numbers need to be defined. There is dialing for local calls, there is dialing for domestic toll calls, and there is dialing for international toll calls.

  • Page 59: Bridging From Voip To Pstn

    Bridging from VoIP to PSTN The VoIP bridge modes let you use the X6v as a mini telephone switch. You are probably familiar with telephone switches at companies, government offices and the like. When you call a main number, the telephone switch (or switchboard) answers, and you can typically dial any extension you want inside the office.
  • Page 60 anywhere in L.A. You can do this when you travel anywhere within the area covered by your cell phone plan. • You can enable single-step dialing, which allows people to dial just the destination number when they make a VoIP to PSTN bridge call.
  • Page 61 To configure a bridge from VoIP to PSTN, in the VoIP area of the Configuration Manager, click the Advanced VoIP Setup icon in the left menu pane select Subscription Services, and then select Bridging from VoIP to PSTN: Setting Description Bridge from VoIP Enables or disables the bridge.
  • Page 62 Setting Description VoIP Bridge Enter up to 10 phone numbers that can Accept Only These access the bridge feature Numbers (01 to 10) VoIP Bridge Billing Time after auto-answer that X6v sends Delay Duration (10 indication to server. The default is 10 x 10 ms = 100 ms.
  • Page 63 To add a security code for making a bridge call (you can add this feature whether or not you list numbers that you will accept): 1 At Bridge from VoIP to PSTN, select Enable. 2 At Auto-Answer VoIP Bridge Calls, select Enable. 3 At Caller Password, select Enable.

  • Page 64: Bridging From Pstn To Voip

    Bridging from PSTN to VoIP When you make a PSTN (TELCO) call to the X6v in PSTN to VoIP bridge mode, you are connected to the VoIP service that is connected to the X6v. This is like being connected to a switchboard when you call a company or government office.
  • Page 65 There are several options you can set when you configure a PSTN to VoIP bridge. • You can control which callers can access bridge mode. • You can allow all callers to access bridge mode. • You can restrict access only to callers with Caller ID. •...
  • Page 66 Setting Description Bridge from PSTN Enable or disable the bridge to VoIP Your X6v normally forwards your VoIP PSTN Caller ID account Caller ID on any VoIP calls you Forward to VoIP make, including PSTN to VoIP calls. If you enable ‘PSTN Caller ID Forward to VoIP,’...
  • Page 67 4 Click Save These Settings. With these settings, if you call the X6v's PSTN number, the X6v will answer the call and play a dial tone. When you hear this dial tone, you can call any number supported by your VoIP service, and the call will be bridged to the Internet.

  • Page 68: Miscellaneous Telco Parameters

    Caller ID as the Caller ID of the bridged call). Miscellaneous TELCO Parameters If you are having problems with your Caller ID display, Zoom Customer Support may ask you to modify one or more of the Caller ID settings on this page.
  • Page 69 Setting Description (Display only) These numbers are Emergency automatically routed via VoIP by your Numbers Routed VoIP service provider. via VoIP (Display only) These numbers are Emergency automatically routed via the PSTN. Numbers Routed via the PSTN Enter emergency numbers here. Emergency Numbers to be Routed via VoIP if...

  • Page 70: Controlling The X6V From Your Phone

    Controlling the X6v from Your Phone Many VoIP features can be controlled from the phone plugged into your X6v. For all these commands, pick up the receiver and then enter the command. (These commands do not apply to non-VoIP calls. Features for the traditional phone network are normally available from your traditional phone company.) Enable Call Waiting on all calls.

  • Page 71: Resetting Your Voip Configuration

    Block all calls that don’t have a Caller ID. Stop blocking calls that don’t have a Caller ID. Do Not Disturb. Your phone won’t ring. Turn off Do not Disturb. Lets your phone ring. Resetting Your VoIP Configuration To reset the X6v to your most recently saved VoIP configuration, put the end of a pin or paper clip into the VoIP RESET hole (the top one of two reset holes) in the back panel and hold the button down for 5 seconds or more.

  • Page 72: The X6V And Online Gaming

    The X6v and Online This chapter covers the setup of the X6v for online gaming with a desktop, notebook, Xbox® or Xbox 360, or PlayStation® 2 or 3. Do I Need to Do Anything? There are three cases where you need to set up your modem in order to play online games: •...

  • Page 73: Setting Up The X6V For Online Gaming

    series, Quake II, Half-Life and Half-Life II, Warcraft® II and III, World of Warcraft and Lord of the Rings. • If you are playing an online game using Xbox or Xbox 360 Live or PlayStation 2 or 3. In all three cases you will need to follow the steps described in the next section, Setting Up the X6v for Online Gaming.
  • Page 74 2 Now that you have determined the MAC address, you can assign your computer a Static IP address. In the Zoom Configuration Manager, click the Router Setup button. On the Router Setup page, click the LAN Configuration button.
  • Page 75 Make these entries: Setting Values IP Address Enter 192.168.0.50. If you are setting up more than one computer, use different IP addresses. For example, enter 192.168.0.50 for the first computer and 192.168.0.51 for the next computer. Type the computer's MAC address. Address Maximum Leave the default setting.
  • Page 76 3 Select the IP Settings tab and then select Manual. Enter a Static IP Address for the Xbox. Choose any address from 192.168.0.101 to 192.168.0.233. Enter the following Subnet Mask: 255.255.255.0 Enter the following Gateway (X6v) address: 192.168.0.1 Click Done. 4 Turn off the Xbox.

  • Page 77: Step 2: Setting Up A Virtual Server Or Dmz

    7 Under IP Address Setting, select Manual and enter the following: For IP Address, choose any address from 192.168.0.101 to 192.168.0.233. For Subnet Mask, enter 255.255.255.0 For Default router (X6v) address, enter 192.168.0.1 8 Now go to page 83 for instructions on setting up a DMZ on the PlayStation 3.

  • Page 78: Setting Up A Virtual Server Or Dmz On Your Computer

    Setting Up a Virtual Server or DMZ on Your Computer Note: If you have third-party firewall software, such as the Windows XP firewall, installed on your computer, you may need to deactivate it before setting up the virtual server or DMZ. Otherwise your computer may block the ports you want to open.
  • Page 79 3 Make the following entries: Setting Values Internal IP Enter the IP address that you specified on Address the Create New DHCP Fixed Host Server page. Protocol If you know your protocol (udp or tcp) and port number(s) from your game instructions, select the protocol from the list.
  • Page 80 Setting Values End Port If you designated your computer as a DMZ, you do not have to enter anything here. If you are playing another peer-to-peer or multi-player game, your game instructions should tell you what ports to enter here. To enter a number, you must enter tcp or udp in the Protocol box.

  • Page 81: Setting Up A Dmz On An Xbox Or Xbox 360

    Setting Up a DMZ on an Xbox or Xbox 1 Click the Router Setup icon. Then, click the Virtual Server/DMZ button to display this page: 2 On the Virtual Server/DMZ page, click the Add Virtual Server/DMZ link to display the Add Virtual Server/DMZ page: 3 Make the following entries: Setting...
  • Page 82 4 Click Save Changes and then Write Settings to Flash. 5 Update the Xbox Dashboard: Make sure you have your Xbox Live Starter Kit at hand. Insert the Xbox Live CD into your Xbox. When the update is complete, the main menu will include an Xbox Live entry. 6 Insert the Xbox Communicator module into the Xbox Controller expansion slot (top slot).

  • Page 83: Setting Up A Dmz On A Playstation 2 Or 3

    Setting Up a DMZ on a PlayStation 2 or 3 1 Click the Router Setup icon. Then, click the Virtual Server/DMZ button to display this page: 2 On the Virtual Server/DMZ page, click the Add Virtual Server/DMZ link to display the Add Virtual Server/DMZ page: 3 Make the following entries: Setting...
  • Page 84 4 Click Save Changes and then Write Settings to Flash. Important: If you have not already configured wireless security on the PlayStation, see page 29 if your network uses WEP, or page 33 if your network uses WPA. If your security has been configured, your online gaming setup is complete.

  • Page 85: Using Router Setup

    You want to set up fixed IP addresses for your computer(s) Note: Users who want to set up Quality of Service (described in this section) can do so more easily using the Zoom Install Assistant. Chapter 6: Using Router Setup...

  • Page 86: Viewing The Router Setup Options

    Viewing the Router Setup Options You open the Router Setup page by clicking the Router Setup icon at the top of the Zoom Configuration Manager page. The page opens and displays buttons organized into three groups: Configuration, Status, and Administration:...
  • Page 87 This button… Opens a page that lets you… Advanced Define an additional layer of security for the Firewall Filter computers in your network. For example, if you create a DMZ interface using the Virtual Server/DMZ page (see below), you can enable the firewall filtering and add a security policy that blocks certain protocols from reaching the DMZ machine.
  • Page 88 This button… Opens a page that lets you… Virtual Open access to your computer by creating a Server/DMZ virtual server or a DMZ (Demilitarized Zone). By default, your modem uses NAT (Network Address Translation) to hide your networked computers from users on the Internet.

  • Page 89: Status Options

    This button… Opens a page that lets you… QoS (Quality Assign each port (ETHERNET ports 1-4 of Service) and the wireless port) a priority of High or Medium. This lets you assure better performance for gaming and VoIP, for example. TR 069 Allow an Access Control Server (ACS) to (Technical...
  • Page 90 Zoom Configuration Manager password, and putting back your modem’s configuration file. The following table lists each button in the Administration group and gives a brief description of the things that you can do with that feature. This button…...

  • Page 91: Using The Wan Configuration Settings

    Setting Description Diagnostic Tests Run a diagnostic test to help isolate any problems you may be having. Using the WAN Configuration Settings When do I need the WAN Configuration page? The WAN Configuration page contains critical information about your Wide Area Network (WAN), ADSL setup, and Internet access.
  • Page 92 WAN Configuration Page The following table describes the settings on the WAN Configuration page and the values that you can enter. After you enter your values, click Save Changes and then Write Settings to Flash. Note: The table shows settings in addition to the ones shown in the picture.
  • Page 93 Username Your ADSL provider supplies this username when you sign up for ADSL service. (It is not the same as the username and password for the Zoom Configuration Manager.) Password Your ADSL provider supplies this password when you sign up for ADSL.
  • Page 94 Setting Description Service Name This is an optional value that your service provider may ask you to enter. Disconnect The amount of time before the PPP timeout connection drops if there is no activity. A value of 0 means stay connected even if your network stays idle.
  • Page 95 Setting Description Specify an IP Enable this button if you are using a Address static IP address and you are using 1483 protocol. Typically you have to request and pay extra for a static IP address. IP Address, If you are using a Static IP address, Subnet Mask, enter the values for IP Address, Default Gateway,...
  • Page 96 Setting Description RIP is an Internet protocol that you can set up to share routing table information with: Most small home or office networks do not need to use RIP since they have only one router and one path to an ISP. In these cases there is no need to share routes because all Internet data from the network is sent to the same ISP gateway.

  • Page 97: Using The Ethernet Configuration Settings

    Setting Description Sent V1 Send Version 1: Send RIP information to other RIP-enabled devices. Sent V2 Send Version 2: Send RIP Information to other RIP-enabled devices. Using the Ethernet Configuration Settings Do I need to change my Ethernet settings? The Ethernet Configuration page contains information about the Ethernet ports on your ADSL modem.

  • Page 98: Setting Up A Static Routing Table

    Setting Description Port The Ethernet Ports 1-4 on the back of your modem. Configuration Shows how your Ethernet ports are set Linked A check mark indicates that the Ethernet port is connected. Speed/Duplex If you are having problems establishing your Ethernet connection, try setting the Speed/Duplex value to match that of the Ethernet NIC in your computer.
  • Page 99 Here is a picture of the Static Routes page: The following table describes Routing Table settings. If you change any of the settings, click Add, and then Write Settings to Flash. Setting Description Existing Routes This table shows the existing Static routes set up on your ADSL Modem.

  • Page 100: Adding Extra Security With Advanced Firewall Filtering

    Adding Extra Security with Advanced Firewall Filtering Do I need extra security? Setting up advanced firewall security provides an additional layer of security. For example, if you create a DMZ interface for gaming using the Virtual Server/DMZ page, you can enable the firewall filtering and add a security policy that blocks IP addresses, ports, aliases, and certain protocols from reaching the DMZ machine.
  • Page 101 2 Click the link to Security Policy Configuration on the Advanced Firewall Filter page to open the page where you will select the type of policy that you intend to change. 3 Choose the Policy Type that you want, then click the Policy Rules...
  • Page 102 4 When the page that corresponds to the selected policy type opens, view the current rules, then Edit or Delete the current rule or Add a new rule, using the links on the page. For example, if you selected the External – Internal Filter Rules policy, and you have a VoIP setup, the Configuration Manager would display a page similar to this: Important! If your setup includes VoIP services, do not edit...
  • Page 103 You use the settings on the Add Firewall Policy Rule page to configure your firewall security. In setting your criteria or rules, it is important to know whether you want to block traffic or allow traffic into your network. This is controlled by the Traffic Inbound and Traffic Outbound settings where you choose Allow or Block.
  • Page 104 Setting Description Direction Lets inbound/outbound traffic based on the rules you set up in the policy. Status Specifies if the filter will Allow traffic. 6 Click Save Changes then Write Settings to Flash. 7 Return to the Advanced Firewall Filter page and select Enable as the value for Advanced Firewall Filtering.

  • Page 105: Setting Security Logging

    Setting Security Logging What is security logging? Security logging is a list of events (computer activity and user activity) that alerts you to potential security issues. Based on the Level selected, you can record all or some of these events. It also lets you examine the effectiveness of your blocking and intrusion detection.

  • Page 106: Configuring Intrusion Detection

    Configuring Intrusion Detection What is intrusion detection? Intrusion detection protects your network from hackers who use the Internet to damage your network. Your modem’s default Intrusion Detection setting should work fine for most hacker attacks, but there is additional functionality that you can set up. Your modem offers protection from various Denial of Service (DOS) attacks;...
  • Page 107 The following table shows you the values you can enter: Setting Description Use Blacklist Blacklisting denies an external host access to your computer/network if an intrusion from a host has been detected. Access to the network is denied for ten minutes.
  • Page 108 Setting Description Maximum Ping Sets the maximum number of pings per Count second before an Echo Storm is detected. Echo Storm is a DOS attack where the attacker sends oversized ICMP datagrams to the network using the ping command. Maximum ICMP Sets the maximum number of ICMP Count packets per second before an ICMP...

  • Page 109: Adding A Dns Server Name

    Adding a DNS Server Name Do I need to add a DNS server name? Typically you should not need to enter a DNS server name as it is assigned automatically when your connection is established. However, your ISP may instruct you to enter an IP address for a DNS server name.

  • Page 110: Creating A Virtual Server Or A Dmz

    Creating a Virtual Server or a Do I need to create a virtual server or DMZ? By default, your modem uses NAT to hide your computers from users on the Internet; however, there may be times when you want to allow access by outside users to a computer on your network. For instance, you would want to allow access if a computer in your network is hosting Internet games or running a web server.
  • Page 111 Setting Description Internal IP The IP address of the computer where Address you will set up the virtual server or DMZ. Note: You should use fixed IP mapping to ensure that the computer you are setting up as the virtual server or DMZ is always assigned the same IP address by your modem's DHCP server.

  • Page 112: Using The Adsl Settings

    Using the ADSL Settings Do I need to change my ADSL settings? Typically you should not need to change your ADSL settings; however, you may be instructed to do so by your service provider. Or, if you are having problems establishing a physical layer connection, you may want to change a couple of the settings on the ADSL Configuration page.

  • Page 113: Changing Your Lan Settings

    Setting Description Standard If you are having problems establishing the physical layer connection, you can try selecting different settings to see if this helps you connect. (If the INTERNET light on the modem is flashing then the physical layer connection is down; if the INTERNET light is steady on, then the problem is elsewhere.) The default is ADSL2PlusAuto.
  • Page 114 Here is a picture of the LAN Configuration page: The following table shows you the values to enter. After you enter the values, click Save Changes, then Write Settings to Flash. Setting Description IP Address The LAN IP address of your modem. This is the IP Address at which PCs and other devices in your network will contact your modem.*...
  • Page 115 Setting Description Default Lease The Default amount of time that your Time modem's DHCP server will assign an IP address. Start IP Address The first IP address of a range that you specify using the Start and End IP Address settings. Your modem's DHCP server will assign the IP addresses in this range at random to the computers and devices in your network.

  • Page 116: Creating A Fixed (Static) Ip Address

    Creating a Fixed (Static) IP Address How do I create a fixed IP address? You create a fixed IP Address for a computer on your network using the DHCP Server Fixed Host page. The link to this page is found on the LAN Configuration page. (This is not strictly speaking a static IP Address, since it is served via DHCP.

  • Page 117: Assigning A Half Bridge Device

    Assigning a Half Bridge Device When would I assign a half bridge device? Assigning a PPP Half Bridge gives a public IP address to a computer that you choose so you can bypass the modem’s NAT feature and open up all ports on your computer. You may want to do this if you are using an application that requires multiple ports on a computer in your network.

  • Page 118: Enabling Or Disabling Upnp

    Universal Plug and Play (UPnP) with Internet Gateway Device (IGD) protocol is installed in X6v units when they are shipped by Zoom. Change this setting only if you have a good reason to do so. To change the status of Universal Plug and Play, on the Router...

  • Page 119: Assigning Ports To A Pvc

    Assigning Ports to a PVC Normally you should not change Per Port PVC (Permanent Virtual Circuit) settings unless your ISP tells you to do so. If you have more than one PVC set up, you can use this feature to assign Ethernet ports to the additional PVC(s).
  • Page 120 Setting Description WLAN If you are assigning a wireless device – for example, a wireless set-top box for your television set – to an additional PVC, select this check box to assign PVC 1 to the X6v’s wireless port. This port will no longer be assigned to PVC 0.

  • Page 121: Changing Http And Telnet Ports

    Changing HTTP and Telnet Ports This feature lets you change the default X6v ports for Internet and Telnet traffic. If, for example, you are running another Internet server on the network and that server is using Port 80, you need to assign a different port to the X6v to avoid a conflict.

  • Page 122: Filtering Out Mac Addresses

    Filtering Out MAC Addresses Most users will not need this feature. However, if there is a PC or other device on the X6v network that you don’t want using the Internet, you can use MAC address filtering to deny the device Internet access. (That computer or device will still be able to communicate with other devices on the LAN, such as printers.) To block Internet access, on the Router Setup page click MAC...
  • Page 123 MAC Filters List Edit/Delete Click this link to edit or delete the associated MAC address information. To delete, click the Reset button in the top half of the screen. Click Save Changes and then Write Settings to Flash to save the MAC Filters List to permanent memory.

  • Page 124: Managing Access To Services

    Managing Access to Services To change access settings, on the Router Setup page click Management Control to open the Management Control page. Setting Description LAN Access If a check box is selected, the associated service is enabled for local network users. The default for all services is Enabled.

  • Page 125: Configuring Quality Of Service

    Configuring Quality of Service Quality of Service (QoS) helps guarantee upstream bandwidth for applications that require fast and dependable throughput. For example, QoS can slow down a photo upload so a phone call can proceed without garbling, and/or a gamer can enjoy faster response time.
  • Page 126 Note that on the QoS screen, Port 1 is the Ethernet port labeled ETHERNET 1 on the X6v back panel. Port 2 is ETHERNET 2, and so forth. Setting Description Do you want to If you click YES to assign priorities to turn on QoS .
  • Page 127 Setting Description Which ports Select one to three ports. By default, should be Medium these ports will together share 20% of Priority? the upstream bandwidth. You can configure a different percentage on the Advanced QoS page, shown below. Advanced QoS Click this link to specify a different page upstream bandwidth percentage for...
  • Page 128 Setting Description What guaranteed The default is 70%. You can enter a bandwidth should different whole number percent. The High Priority Ports High Priority and Medium Priority share? percentages together must be less than 100. Note: Standard Priority ports must have at least 1% of the upstream bandwidth.

  • Page 129: Tr-069

    TR-069 The TR-069 option opens the Configure CWM Parameters page, where you can allow an Access Control Server (ACS) to control and configure your X6v. CWM stands for the CPE WAN Management protocol. This feature must be supported by your service provider and should be used only if the provider instructs you to enable it.
  • Page 130 Make the following entries: Setting Description URL of the Access Control Server (ACS) the X6v will communicate with. Username ACS server user name Password ACS server password Periodic Inform Specifies whether or not (true or Enable false) the X6v must periodically send information to the ACS server.
  • Page 131 Setting Description Connection Request Specifies the X6v User name that will Username authenticate an ACS making a connection request to the X6v.The default is user. Connection Request Specifies the X6v password that will Password authenticate an ACS making a connection request to the X6v.The default is welcome.

  • Page 132: Monitoring Adsl, Wireless, And Ethernet Status

    (Rx and Tx Packets). You can also tell if your modem has wireless encryption enabled. (To encrypt your information, click the Wireless icon in the Zoom Configuration Manager). ADSL X6v User Guide...
  • Page 133 ADSL Status Report Here is a picture of the ADSL Status Report: The ADSL Line State tells you where your modem is in the connection process. The three states are Training, Handshake, and ShowTime. A line state of ShowTime shows that your modem has established a physical connection to the DSLAM (DSL Access Multiplexer –...
  • Page 134 Ethernet Status Report Here is a picture of the Ethernet Status Report: The Ethernet Status Report gives you information about the receive (Rx) and transmission (Tx) rates of packets. ADSL X6v User Guide...

  • Page 135: Changing Your Password

    For added protection of your X6v settings, you should change the admin login password (zoomadsl )after you have logged into the Zoom Configuration Manager. Here is a picture of the page where you enter your Old Password and New Password: Enter a new password with a minimum of 8 characters (upper- and lower-case letters A through Z, numbers 0 through 9).

  • Page 136: Restore/Reset Factory Settings

    You can restore your modem to its original factory settings. This will restore the original admin/zoomadsl (user name/password) to the Zoom Configuration Manager on your computer. You can then log in using the admin/zoomadsl login. Here is a picture of the Reboot/Restore Router page:...

  • Page 137: Backing Up And Restoring Your Configurations

    Backing Up and Restoring Your Configurations When would I need to back up and restore my configuration settings? It is a good idea to back up your configuration settings after you set up the X6v, and also before you upload new firmware. Then if the update overwrites your configurations, you can put them back using the Backup/Restore Config option.

  • Page 138: Updating Your Firmware

    How do I update my firmware? Periodically you may want to update the firmware on your X6v modem. To do this, you download the Image file from the Zoom Web Site to your computer. You then use the Firmware Update option to upload the file to your modem.

  • Page 139: Appendix A: Adsl Internet Settings Tables

    We post updated tables on our Web site. If your service provider or country is not listed in the tables below, please consult www.zoom.com. Note to USA customers: If your ADSL service provider is not shown below, use the settings for Service Provider Not Shown at the bottom of the table.
  • Page 140 Service Provider VPI VCI Encapsulation Earthlink (1) Earthlink (2) Eastex 100 PPPoA LLC Embarq (Sprint) (1) Embarq (Sprint) (2) Hotwire Internet Junction Qwest (1) Qwest (2) SBC (1) SBC (2) SBC (3) Socket (1) Socket (2) Socket (3) Sonic Sprint (Embarq) (1) Sprint (Embarq) (2) Uniserve Verizon (1)
  • Page 141 Service Provider VPI VCI Encapsulation Bolivia (1) Bolivia (2) Brazil- 3 Corp (1) Brazil- 3 Corp (2) Brazil-Brasil Telcom Brazil-Telefonica Brazil-Telmar Brazil-South Region Colombia-EMCALI Costa Rica Denmark-Cybercity, Tiscali France (1) France (2) France (3) France (4) France (5) Germany Greece Hungary Hungary-Sci-Network Iceland-Islandssimi...
  • Page 142 Service Provider VPI VCI Encapsulation Netherlands-BBNED- Bridged Netherlands-MX Stream 8 Portugal Saudi Arabia (1) Saudi Arabia (2) Saudi Arabia (3) Saudi Arabia (4) Saudi Arabia (5) Saudi Arabia (6) Spain- Albura, Tiscali Spain- Colt Telecom, Ola Internet Spain -EresMas, Retevision Spain-Knet Comunicaciones S.L.

  • Page 143: Appendix B: Front And Back Panels

    Appendix B: Front and Back Panels The X6v Front Panel The following table describes each LED on the X6v's front panel. Description POWER Green when the X6v is plugged into a power source. Red when a self-test error is found. ETHERNET Lights if any Ethernet port of the X6v is plugged into the Ethernet port of a powered-up...
  • Page 144 Description INTERNET Steady green when an Internet connection is established. Flashes green to indicate data activity. Red when the X6v cannot access the Internet. Off when the X6v is in Bridge mode, or if there is no DSL connection. READY Steady on when the X6v is ready to place a VoIP call.
  • Page 145 Port or Button ETHERNET 1 Ethernet ports that can connect the unit to an access point, a network hub, or the Ethernet ETHERNET 2 port of a computer. The X6v has four Ethernet ETHERNET 3 ports. Each port has a yellow and a green light above ETHERNET 4 it.

  • Page 146: Appendix C: Tcp/Ip Network Settings

    Appendix C: TCP/IP Network Settings If you are using a Macintosh or Linux computer, you must ensure that your computer’s TCP/IP network settings are configured properly. Otherwise you will not be able to connect to the Internet. Note: If you are using a Windows computer, you do not have to configure the TCP/IP settings.

  • Page 147: Macintosh Tcp/Ip Settings

    Macintosh TCP/IP Settings How you configure your Macintosh computer’s network settings differs, depending on your Mac OS. For OS X, follow the instructions below. Otherwise go to page 148. Mac OS X 1 From the Dock, choose System Preferences and then Network to display the Network pane.

  • Page 148: Mac Os 7.6.1 - 9.2.2

    Mac OS 7.6.1 - 9.2.2 1 From the Apple menu, choose Control Panels and then TCP/IP to display the TCP/IP Window. 2 Under Connect via:, select Ethernet built-in. 3 Under Configure:, select Using DHCP Server. Do not enter anything in the DHCP Client ID field. 4 Close the TCP/IP Window.

  • Page 149: Linux Tcp/Ip Settings

    Linux TCP/IP Settings The instructions for setting up boot-time DHCP vary dramatically by distribution, so you may want to refer to your particular version’s documentation. Once you have followed the instructions for your Linux system, continue with Establishing Communication on page 15. Note: If you have more than one network card installed, you will need to pick distinct Ethernet identifiers for each (eth0, eth1, eth2, and so forth).

  • Page 150: Windows Tcp/Ip Settings

    Windows TCP/IP Settings How you configure your Windows computer’s network settings differs, depending on your operating system. Go to the section that corresponds to your Windows operating system. Note: If you are using a Windows computer, you do not have to configure the TCP/IP settings.

  • Page 151: Windows 2000

    Windows 2000 1 To open the Internet Protocol (TCP/IP) Properties dialog box, follow these steps: From the desktop, click the Start button, point to Settings, then Network and Dial-up Connections. Right-click the Local Area Connection icon, and select Properties. Select your NIC card’s TCP/IP entry (it should include TCP/IP in it, but not AOL, Dial-up, or Adapter) and click the Properties button.

  • Page 152: Windows 98/Me

    Windows 98/Me 1 To open the Internet Protocol (TCP/IP) Properties dialog box, follow these steps: From the desktop, click the Start button, point to Settings, then Control Panel. Double-click the Network icon to display the Network dialog box. Select your NIC card’s TCP/IP entry (it should include TCP/IP in it, but not AOL, Dial-up, or Adapter) and click the Properties button and then click OK.

  • Page 153: Appendix D: Troubleshooting

    If your Encapsulation begins with PPP, ensure that you have typed your DSL Username and Password correctly. (Note that this is NOT the username and password you used to log into the Zoom Configuration Manager on page 15.) If you had the modem automatically configure its...
  • Page 154 in the boxes provided. Click Save Changes and Write Settings to Flash. If you manually configured your modem, open the ADSL Setup page, ensure that MANUAL is selected, and then enter the correct Username and Password in the boxes provided. Click Save Changes and Write Settings to Flash.
  • Page 155 ADSL line as the X6v can produce noise and interfere with your ADSL connection when they are off-hook. Problem I cannot log into the Zoom Configuration Manager. I have typed http://192.168.0.1, but I am not prompted for a User Name and Password. Solution There are several issues that could cause this problem.
  • Page 156 Release. Then type http://192.168.0.1 into your browser’s address bar, and the Authentication box should display. Problem The computer on which I installed the X6v software is connected to the Web, but one or more of the additional computers I have connected directly to the modem cannot access the Internet.
  • Page 157 Problem The computer on which I installed the X6v software is connected to the Web, but the computers connected through my network device (such as a wireless access point, router, hub, or switch) cannot access the Internet. Solution The problem is most likely with your network device (such as a wireless access point, router, hub, or switch).

  • Page 158: Appendix E: Configuring Your Web Browser

    Appendix E: Configuring Your Web Browser Important! This section is for Windows computers only. If you are using a Macintosh or Linux computer, your browser is already configured properly. However, you must ensure that your computer’s TCP/IP settings are configured properly. See Macintosh TCP/IP Settings on page 147 or Linux TCP/IP Settings...

  • Page 159: Configuring Internet Explorer

    Configuring Internet Explorer The following instructions are for Internet Explorer Version 6.0 or later. (If you do not have this version, you can get a free upgrade from Microsoft Corp. If you are not sure what version you have, open Internet Explorer and from the Help menu, choose About Internet Explorer.
  • Page 160 (If you see a Location Information dialog box, click Cancel and then when asked if you are sure you want to cancel, click Yes to return to the Welcome dialog.) On the Network Connection Type dialog, select Connect to the Internet, then click Next. On the Getting Ready dialog, select Set up my connection manually, then click Next.

  • Page 161: Configuring Mozilla Firefox

    Configuring Mozilla Firefox The following instructions are for Mozilla Firefox Version 2.0. (If you do not have Version 2.0, you can get a free download from Mozilla at http://www.mozilla.com/en-US/firefox/. If you are not sure what version you have, open Mozilla Firefox and choose About Firefox from the Help menu.

  • Page 162: Appendix F: Wireless Channels By Country

    Appendix F: Wireless Channels by Country For most countries channels 1-13 are normal for private wireless networks. The following table shows countries known to use channels other than 1-13 for private wireless networks. Country Channels France 10-13 Israel Japan 1-13 14 (802.11b only) Taiwan...

  • Page 163: Appendix G: Regulatory Information

    Appendix G: Regulatory Information U.S. FCC Part 68 Statement This equipment complies with Part 68 of the FCC rules and the requirements adopted by the ACTA. The unit bears a label on the back which contains among other information a product identifier in the format US:AAAEQ##TXXXX.
  • Page 164 FCC Radiation Exposure Statement: This equipment complies with FCC radiation exposure limits set forth for an uncontrolled environment. This equipment should be installed and operated with minimum distance 20cm between the radiator & your body. U.S. FCC Part 15 Emissions Statement This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules.

  • Page 165: Declaration Of Conformity

    Le constructeur déclare sous son entière responsabilité que ce matériel est conforme à la Directive 1999/5/EC via les documents ci-dessous. Ce produit a reçu le marquage CE. Hiermit erklärt Zoom die Übereinstimmung des Gerätes modem mit den grundlegenden Anforderungen und den anderen relevanten Festlegungen der Richtlinie 1999/5/EC. Dieses Produkt ist das gekennzeichnete CE.
  • Page 166 NOTICE This document contains proprietary information protected by copyright, and this Manual and all the accompanying hardware, software, and documentation are copyrighted. No part of this document may be photocopied or reproduced by mechanical, electronic, or other means in any form. The manufacturer does not warrant that the hardware will work properly in all environments and applications, and makes no warranty or representation, either expressed or implied, with respect...

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