Protection Against Flooding; Service And Spare Parts; Customer Care Department - Zanussi DES 959 Instruction Booklet

If after all these checks, the problem persists, contact
your local Service Force Centre, quoting the model
and serial number. This information can be found on
the rating plate located on the right hand side of the
dishwasher door (see picture).

Protection against flooding

The machine is fitted with a device in the bottom of the
machine to protect against flooding. The device will
operate if there are any water leaks in the machine,
however it will only operate if the machine is on.
In case of intervention the digital display will show
"AL4". Turn off the water tap and call the Service Force
Centre.

Service and spare parts

In the event of your appliance requiring service, or if
you wish to purchase spare parts please contact your
local Zanussi Service Force Centre by telephoning:
08705 929929
Your telephone call will be automatically routed to the
Service Centre covering your post code area. Service
Centre addresses can be found in the accompanying
Customer Care book.
Before calling out an engineer, please ensure you
have read the details under the heading "Something
Not Working" and have the model number and
purchase date to hand.
In-guarantee customers should ensure that
the checks under the heading "Something
Not Working" have been made as the
engineer will make a charge if the fault is
not a mechanical or electrical breakdown.
Please note that it will be necessary to
provide proof of purchase for any
in-guarantee service calls.

Customer Care Department

For general enquiries concerning your Zanussi
appliance or for further information on Zanussi
products please contact our Customer Care
Department by letter or telephone as follows:
Customer Care Department
Zanussi
55-77 High Street
Berkshire
SL1 1DZ
Tel: 08705 727727
Slough
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