Sony Ericsson P900 Troubleshooting Manual
Sp/mechanical
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Also See for P900:
- User manual (193 pages) ,
- White paper (128 pages) ,
- Working instruction, mechanical (26 pages)
Table of Contents
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Trouble shooting guide, SP/Mechanical
Applicable for P900, P908
Contents:
1
Explanations ....................................................................................................................2
1.1
1.2
1.2.1
1.2.2
2
Appearance Problems.....................................................................................................4
3
Alert Problems ................................................................................................................5
3.1
3.2
4
Audio Problems...............................................................................................................7
4.1
4.2
4.3
5
Charging/Capacity Problems.........................................................................................9
5.1
5.2
6
Data Communication Problems.....................................................................................9
7
Key/Flip problems.........................................................................................................10
7.1
7.2
7.3
7.4
8
LCD/Illumination Problems ........................................................................................13
8.1
8.2
8.3
9
On/Off Problems ...........................................................................................................15
9.1
9.2
10
Network Problems ........................................................................................................17
11
SIM problems ................................................................................................................18
12
Other Problems .............................................................................................................19
12.1
13
Software Problems ........................................................................................................20
14
Revision History ............................................................................................................21
4/00021-1/FEA 209 549/85 A
Sony Ericsson Mobile Communications AB
Service functions in the software.......................................................................2
Liquid damage ...................................................................................................2
Sticker................................................................................................................2
Action ................................................................................................................3
Rear speaker ......................................................................................................5
Vibrator .............................................................................................................6
Earphone (front speaker) ...................................................................................7
Microphone........................................................................................................8
Headset ..............................................................................................................8
Charging ............................................................................................................9
Capacity.............................................................................................................9
Side Keys.........................................................................................................10
Keyboard .........................................................................................................11
Jog dial ............................................................................................................11
Stylus ...............................................................................................................12
LCD .................................................................................................................13
Touch screen....................................................................................................13
Illumination .....................................................................................................13
Battery or battery connector ............................................................................15
On/Off key.......................................................................................................15
Camera.............................................................................................................19
Trouble Shooting Guide, SP/Mechanical
Approved according to 000 21-LXE 107 42/1
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Table of Contents
Related Manuals for Sony Ericsson P900
Summary of Contents for Sony Ericsson P900
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Page 1: Table Of Contents
Trouble Shooting Guide, SP/Mechanical Trouble shooting guide, SP/Mechanical Applicable for P900, P908 Contents: Explanations ........................2 Service functions in the software...............2 Liquid damage ....................2 1.2.1 Sticker........................2 1.2.2 Action ........................3 Appearance Problems.....................4 Alert Problems ........................5 Rear speaker ......................5 Vibrator ......................6 Audio Problems.......................7 Earphone (front speaker) ...................7... -
Page 2: Explanations
In the phone there is placed a sticker that can give you a hint to see if the phone is damage by liquid or not. This sticker is located near the battery connector (Fig. 1.1) and it is possible to see it without disassemble the phone. Fig. 1.1 4/00021-1/FEA 209 549/85 A 2(21) Sony Ericsson Mobile Communications AB... -
Page 3: Action
Make a general visual inspection for corrosion or oxidation from liquid damage. No further action should be taken for a liquid damaged phone. Handle the unit according to local company or GSP directives. 4/00021-1/FEA 209 549/85 A 3(21) Sony Ericsson Mobile Communications AB... -
Page 4: Appearance Problems
Replace the faulty components if necessary. If the failure still occurs, handle the unit according to the local company or the GSP directives. Fig. 2.1 Fig. 2.2 Fig. 2.3 Fig. 2.4 Fig. 2.5 4/00021-1/FEA 209 549/85 A 4(21) Sony Ericsson Mobile Communications AB... -
Page 5: Alert Problems
If the fault still occurs, try to update the phone to the latest available software version. If this doesn’t solve the problem, handle the unit according to the local company or the GSP directives. Fig. 3.1 Fig. 3.2 Fig. 3.3 4/00021-1/FEA 209 549/85 A 5(21) Sony Ericsson Mobile Communications AB... -
Page 6: Vibrator
If the fault still occurs, try to update the phone to the latest available software version. If this doesn’t solve the problem, handle the unit according to the local company or the GSP directives. Fig. 3.4 Fig. 3.5 4/00021-1/FEA 209 549/85 A 6(21) Sony Ericsson Mobile Communications AB... -
Page 7: Audio Problems
If the fault still occurs, try to update the phone to the latest available software version. If this doesn’t solve the problem, handle the unit according to the local company or the GSP directives. Fig. 4.1 Fig. 4.2 Fig. 4.3 4/00021-1/FEA 209 549/85 A 7(21) Sony Ericsson Mobile Communications AB... -
Page 8: Microphone
Trouble Shooting Guide, SP/Mechanical 4.2 Microphone • Insert a working SIM card to the P900/P908 and turn it on; place a call to the phone. • Test the microphone. • Check if the microphone (Fig. 4.4) is mechanical damaged, dirty or oxidized. Replace it if necessary. -
Page 9: Charging/Capacity Problems
If the fault still occurs, try to update the phone to the latest available software version. If this doesn’t solve the problem, handle the unit according to the local company or the GSP directives. 4/00021-1/FEA 209 549/85 A 9(21) Sony Ericsson Mobile Communications AB... -
Page 10: Key/Flip Problems
If the fault still occurs, try to update the phone to the latest available software version. If this doesn’t solve the problem, handle the unit according to the local company or the GSP directives. Fig. 7.1 Fig. 7.2 Fig. 7.3 Fig. 7.4 4/00021-1/FEA 209 549/85 A 10(21) Sony Ericsson Mobile Communications AB... -
Page 11: Keyboard
If the fault still occurs, try to update the phone to the latest available software version. If this doesn’t solve the problem, handle the unit according to the local company or the GSP directives. 4/00021-1/FEA 209 549/85 A 11(21) Sony Ericsson Mobile Communications AB... -
Page 12: Stylus
Check if the stylus is fitting correct in the stylus holder (Fig. 7.8) and if it will fall out of the holder with out resistance. Replace the stylus holder (Fig. 7.8) or the stylus spring (Fig. 7.9) if necessary. Fig 7.8 Fig 7.9 4/00021-1/FEA 209 549/85 A 12(21) Sony Ericsson Mobile Communications AB... -
Page 13: Lcd/Illumination Problems
If the fault still occurs, try to update the phone to the latest available software version. If this doesn’t solve the problem, handle the unit according to the local company or the GSP directives. 4/00021-1/FEA 209 549/85 A 13(21) Sony Ericsson Mobile Communications AB... - Page 14 Trouble Shooting Guide, SP/Mechanical Fig 8.1 Fig 8.2 4/00021-1/FEA 209 549/85 A 14(21) Sony Ericsson Mobile Communications AB...
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Page 15: On/Off Problems
If the fault still occurs, try to update the phone to the latest available software version. If this doesn’t solve the problem, handle the unit according to the local company or the GSP directives. 4/00021-1/FEA 209 549/85 A 15(21) Sony Ericsson Mobile Communications AB... - Page 16 Trouble Shooting Guide, SP/Mechanical Fig. 9.2 Fig. 9.3 4/00021-1/FEA 209 549/85 A 16(21) Sony Ericsson Mobile Communications AB...
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Page 17: Network Problems
Make a general visual inspection for corrosion or oxidation from liquid damage according to point 1.2 • Insert a working SIM card to the P900/P908 and turn it on. • Check if the signal strength is ok; compare it with a working phone or test the phone with a Go/No go test. -
Page 18: Sim Problems
Make a general visual inspection for corrosion or oxidation from liquid damage according to point 1.2 • Insert a working SIM card to the P900/P908 and turn it on. • If the display shows “Insert card”, there is a SIM problem, if it shows “Insert correct card”, the phone might be SIM locked in this case try to use a test SIM card. -
Page 19: Other Problems
Make a general visual inspection for corrosion or oxidation from liquid damage according to point 1.2 • Insert a working SIM card to the P900/P908 and turn it on. • Check if the camera (Fig. 12.1) works properly; verify the viewfinder functionality in the LCD. -
Page 20: Software Problems
Note: Do a SW upgrade before sending the unit to a higher level. Do not scrap a phone that hasn’t been upgraded. If the failure still occurs, handle the unit according to the local company or the GSP directives. 4/00021-1/FEA 209 549/85 A 20(21) Sony Ericsson Mobile Communications AB... -
Page 21: Revision History
Trouble Shooting Guide, SP/Mechanical 14 Revision History Rev. Date Changes / Comments 2003-10-03 First release 4/00021-1/FEA 209 549/85 A 21(21) Sony Ericsson Mobile Communications AB...